Havens At Antelope Valley Assisted Living, The is a residential care home for the elderly (RCFE) in Lancaster, Los Angeles County, California — state license #197609720, licensed for 115 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 41 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 15, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 47 times and filed 41 documents. The most recent is a complaint investigation report, dated June 15, 2026.
The state's published file for this home includes 23 documents with transcribed findings, dated August 19, 2021 to September 13, 2025. 23 of the 23 carry the state's recorded outcome word: “Substantiated” (7), “Unfounded” (1), “Unsubstantiated” (15). 23 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 23 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 13, 2025Unsubstantiated
Allegation investigated: Staff did not administer medication as prescribed resulting in death. Staff did not prevent the facility from being unsanitary. Staff are serving uncooked foods to residents.
On 9/13/2025 at approximately 1:30 PM, Licensing Program Analyst (LPA) Angelica Segovia conducted an unannounced subsequent complaint visit to the facility. LPA was greeted by the Community Sales Director, Christine Ellis and stated the reason for their visit was to deliver the findings of the complaint. The Executive Director, Katherine Aleman was unavailable to assist with today's visit and designated the Community Sales Director to sign today's report. To investigate the allegation(s), on 7/19/2025 at approximately 10:00 AM, LPA conducted a physical plant tour. By 11:00 AM, LPA requested relevant documentation. From 11:30 AM to 3:30 PM, LPA attempted interviews with ten (10) residents (R2-R11), nine (9) staff members (S1-S9) and conducted record review. (Continue to LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 13, 2025 · control 31-AS-20250207120648
Aug 6, 2025Substantiated
Allegation investigated: Staff did not ensure facility was kept clean, safe and sanitary.
On 8/06/2025 at approximately 9:45 AM, Licensing Program Analyst (LPA) Angelica Segovia conducted an unannounced subsequent complaint visit to the facility. LPA was greeted by the Executive Director, Katherine Aleman, and stated the reason for their visit was to deliver the findings of the complaint. To investigate the allegation(s), on 7/19/2025 at approximately 10:00 AM, LPA conducted a physical plant tour. From 11:30 AM to 2:30 PM, LPA conducted interviews with nine (9) residents (R1-R9), two (2) staff members (S1-S2) and conducted record reviews. (Continue to LIC 9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Aug 6, 2025 · control 31-AS-20250711120809
Jul 29, 2025Unsubstantiated
Allegation investigated: Staff are leaving residents in soiled clothing for extended periods of time. Staff are not meeting residents toileting needs.
On 7/29/2025 at approximately 10:00 AM, Licensing Program Analyst (LPA) Angelica Segovia conducted an unannounced initial complaint visit to the facility. LPA was greeted by the Executive Director, Katherine Aleman and stated the reason for their visit was to conduct interviews, review documentation and deliver the findings of the complaint. To investigate the allegation(s), at approximately 10:30 AM, LPA conducted a physical plant tour. By 11:30 AM, LPA requested relevant documentation. From 11:30 AM to 2:30 PM, LPA attempted interviews with eleven (11) residents (R1-R11), seven (7) staff members (S1-S7) and conducted record review. (Continue to 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 29, 2025 · control 31-AS-20250723151134
May 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 1, 2024Unsubstantiated
Allegation investigated: Staff do not provide residents with activities
At approximately 11:00 a.m. on 11/01/24 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and later the administrator and disclosed the reason for the visit. To investigate the allegations above, LPA interviewed staff and residents between 11:00 a.m. and 1:00 p.m. today, conducted a record review of pertinent records, including but not limited to staff and client rosters, activity schedules, and facility notices at 11:30 a.m., and toured the facility inside and out at 11:45 a.m. Regarding the allegation "Staff do not provide residents with activities" it was alleged that the facility does not provide the residents with activities, specifically that arts and crafts and rides to outings are not provided. From the facility tour, LPA observed a resident returning from an outing around 11:30 a.m. in the facility van. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 1, 2024 · control 31-AS-20241025121758
Jul 11, 2024Unsubstantiated
Allegation investigated: Licensee is not following proper infection control protocols.
At 10:10am, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit at this facility to investigate the above allegation. LPA met with the receiptionist and later met with Wellness Specialist and explained the reason for the visit. During course of the investigation, interviews and record review were made. At 10:20am, LPA requested resident and staff roster and copies of pertinent information which include, but not limited to an Approved Infection Control Plan, Hospital Discharge Papers, Notes, Physician’s Report, Appraisal Needs and Services Plan, etc., relevant to the investigation. At approximately 10:35am, LPA conducted a physical plant tour. Between 10:45 am – 1:20 pm, LPA conducted an interviewed with the Wellness Specialist, Memory Care Director, Executive Director, two (2) staff, and nine (9) out of eleven (11) residents. Continue on LIC 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 11, 2024 · control 31-AS-20240703123202
May 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 2, 2024Unsubstantiated
Allegation investigated: Staff did not accurately assess resident's needs.
At 11:50am, Licensing Program Analyst (LPA) Angela Panushkina conducted a subsequent visit to deliver final findings.LPA met with the Regional for Health and Wellness and Regional Operations Specialist and explained the reason for the visit. During the initial visit conducted by LPAs Panushkina and Khurshudyan on 04/16/24, interviews and record review were made. At 10:45am, LPAs requested resident and staff roster and copies of pertinent information which include, but not limited to Admission Agreement, Pre-Admission Appraisal, Physician’s Report, Appraisal Needs and Services Plan, etc., relevant to the investigation. At approximately 10:55am, LPAs conducted a physical plant tour, to ensure health and safety of the residents are protected. Between 11:00am – 12:40pm, LPAs conducted an interviewed with the Community Sales Director, Regional for Health and Wellness, three (3) staff members, eight (8) out of ten (10) residents and Director of Nurses from the Hospice agency. Continue on LICthe state’s words, verbatim · CDSS document, May 2, 2024 · control 31-AS-20240412163855
Apr 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 15, 2024Substantiated
Allegation investigated: Staff did not administer resident's medications as prescribed.
Licensing Program Analyst (LPA) Mariana Agban conducted an unannounced initial complaint visit at this facility to investigate the above allegation. At 9:40 AM LPA conducted a physical plant tour, to ensure health and safety of the residents are protected and physical plant is in compliance with Title 22 Regulations. Allegation: Staff did not administer resident's medications as prescribed. It was alleged that staff hasn't administered prescribed medications to R1 since their discharge date from the hospital. LPA requested copies of pertinent information which include, but not limited to Physician’s Report, Admission Agreement, Appraisal Needs and Services Plan, etc., relevant to the investigation. LPA interviewed the Executive Director, One (1) staff member, and nine (9) residents. Interview with the Executive Director revealed that there was a miscommunication between S2 and S3. According to the Executive Director R1 was discharged late from the hospital on 03/08/24 which resulted inthe state’s words, verbatim · CDSS document, Mar 15, 2024 · control 31-AS-20240311081634
Jan 12, 2024Unsubstantiated
Allegation investigated: Staff pushed resident(s) Staff do not ensure resident is bathed Staff do not clean resident rooms Staff do not provide laundry service to resident(s)
On 1/12/2024 Licensing Program Analyst (LPA) Melissa Spaeth conducted a subsequent complaint investigation at the above facility to address the following allegation(s). LPA Spaeth was met by the Administrator and LPA explained the purpose of this visit was to deliver findings for this complaint. The investigation consisted of the following: On 05/03/2023, LPA Spaeth conducted a 10-day visit and requested the resident roster, staff roster/phone numbers, and a list of residents who receive assistance with showering. LPA received the documentation request and LPA interviewed nine residents and nine staff members. During today’s visit, LPA interviewed two residents, two staff members, two managers and three resident family members. It was alleged that residents have been pushed by staff members and staff members have pushed each other. It was alleged that the incidents have been communicated to management but management has not addressed the incidents because the manager(s) have become upsthe state’s words, verbatim · CDSS document, Jan 12, 2024 · control 31-AS-20231221093054
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Havens At Antelope Valley Assisted Living, The licensed?
Yes — Havens At Antelope Valley Assisted Living, The is a licensed residential care home for the elderly (RCFE) in Lancaster (Los Angeles County): California license #197609720, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 115 residents. State records list 41 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 15, 2026, appears in the inspection record on this page.
Can Havens At Antelope Valley Assisted Living, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Havens At Antelope Valley Assisted Living, The with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER.115 AMB/NONAMBULATORY AND/OR BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 20.
How much does Havens At Antelope Valley Assisted Living, The cost?
California's public licensing record does not include Havens At Antelope Valley Assisted Living, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Havens At Antelope Valley Assisted Living, The accept Medi-Cal or the Assisted Living Waiver?
Havens At Antelope Valley Assisted Living, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
101 of 115 beds occupied (88%) when the state visited on September 13, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Havens At Antelope Valley Assisted Living, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 47 state visits and 41 dated documents since 2021 for Havens At Antelope Valley Assisted Living, The; 23 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 13, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 47 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Havens At Antelope Valley Assisted Living, The?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Welltower Pegasus Tenant Llc; Psl Associates Llc, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
- Whispering Winds Of Apple Valley Assisted LivingApple Valley, CA
- Village At Rancho Solano Assisted Living, TheFairfield, CA
- Creston Village Assisted Living And Memory CarePaso Robles, CA
You can call them yourself, anytime — you never have to go through us.
(661) 723-8525Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Havens At Antelope Valley Assisted Living, The? Claim this listing — free — add photos, activities, languages, and today’s availability.