Silverado Senior Living - The Huntington is a residential care home for the elderly (RCFE) in Alhambra, Los Angeles County, California — state license #197608180, licensed for 62 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 27 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 4, 2026 — published below in full, verbatim and unscored.

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Silverado Senior Living - The Huntington

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Residential care home for the elderly (RCFE) · Large community, 62 residents · Alhambra, CA · Los Angeles County
LicensedHospiceBedriddenWheelchair not on fileMemory care not on file
No openings reportedBeds change hands in days ·
License #197608180, held since 2011 · read from the California state record on August 2, 2026 ·See on State Site →
1118 N Stoneman Ave · Alhambra, Los Angeles County
Phone
(626) 308-9777
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careApproved for 15 residents
Bedridden careApproved for 62 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE 62 BEDRIDDEN RESIDENTS 60 YEARS AND ABOVE. APPROVED FOR 15 HOSPICE RESIDENTS. FACILITY PROVIDES DEMENTIA CARE.State service designation982 - RCFE / DELAYED AND LOCKEDthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 33 times and filed 27 documents. The most recent is a complaint investigation report, dated June 4, 2026.

Most recent state visit
June 4, 2026
Occupancy at the September 13, 2025 visit
57 of 62 beds

The state's published file for this home includes 16 documents with transcribed findings, dated August 3, 2021 to September 13, 2025. 16 of the 16 carry the state's recorded outcome word: “Substantiated” (5), “Unsubstantiated” (11). 16 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 16 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 21 of 27 documentsFull record on the state’s site →
20262 state visits · 2 documents
Jun 4, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 31, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202510 state visits · 13 documents
Oct 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide a resident access to a walking device Staff authorized change in a resident's medical needs without proper consent Staff did not prevent a resident from causing harm to another resident while in care Staff left a resident unattended Staff did not properly report an incident involving a resident Staff did not safeguard a resident's personal belonging

Licensing Program Analyst (LPA) Alberto Lopez made a subsequent visit to the facility to deliver findings of the above allegations. LPA met with Elizabeth Cruces, Business Manager, Vanessa, Rodriguez, Clinical Staff Manger and discussed the purpose of the visit. On 05/20/2025 Licensing Program Analysts (LPAs) Alberto Lopez and Elena Mallett conducted the initial visit for the allegations listed above. LPAs arrived unannounced and met with Director of Health Services Arienne Ghammangne. The purpose of the visit was explained. During the visit today, LPA obtained copies of the staff and resident roster. Progress notes for R1, Prescription for R1 dated 08/15/2024. R1 Clothing Assessment Forms (3). R1 MAR for time R1 was at facility, R1 file, and Communication log for time R1 was at facility. The investigation consisted of LPA reviewing and obtaining staff and resident roosters, interviewing six (6) staff (S#1-S#6) and five (5) residents (R#2-R#6). R#1 has moved out of facility and is notthe state’s words, verbatim · CDSS document, Sep 13, 2025 · control 28-AS-20250515142610
Aug 23, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not prevent resident from inappropriately touching himself in front of other residents in care.

Licensing Program Analyst (LPA) Alberto Lopez conducted a subsequent visit to deliver findings. LPA arrived unannounced and met with Ruth Thuku, Charge Nurse and assisted with the visit. Administrator Rochelle Carpio was on the phone during the visit and reading of the report. The purpose of the visit was explained. The investigation consisted of: On 02/19/2025, LPA toured the facility, obtain copies of the staff and resident roster, and conducted a health and safety check. On 02/25/2025, LPAs interviewed five (5) staff and six (6) residents, reviewed, and obtained Resident #1-#4(R1 -R4) pertinent documents, Alhambra Police Department incident number and name of officer, copy of email dated 02/18/2025, Nurses progress notes from 2/19/2024 to 02/20/2025, R2 face sheet, Physician’s Report for Residential Care Facilities for the Elderly (RCFE), R1 Medication List, R1 progress notes from 01/24/2024 to present. R1 service plan dated 02/25/2025. Incident report dated 02/21/2025 regarding R1the state’s words, verbatim · CDSS document, Aug 23, 2025 · control 28-AS-20250219161002
Apr 15, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident was denied the right to visit the facility prior to residence. Medication is not given as prescribed.

**The is an amended LIC 9099/LIC 9099C to reflect the allegations to show on the report** Licensing Program Analyst(LPA) Nicol Wesley Licensing Program Analyst (LPA) Nicol Wesley conducted an Amended complaint visit to investigate the above allegations. LPA met with Adminstrator Rochelle Carpio and Arienne Ghammangne to discuss the purpose of today’s visit. LPA Wesley requested copies of: resident #1 file, a copy of the staff and resident roster, LPA Wesley also visited the medication room, interviewed residents, interviewed staff, interviewed with resident #1, and interviewed the POA. Regarding allegation: Resident was denied the right to visit the facility prior to residence. LPA Wesley interviewed the wellness Director Arienne Ghammangne who stated prior to admission resident #1 and their POA came to visit the facility. LPA Wesley spoke to the POA who confirmed that they visited the facility and saw the facility prior to the resident residing there. LPA Wesley spoke to resident #1 athe state’s words, verbatim · CDSS document, Apr 15, 2025 · control 28-AS-20250211120232
Apr 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff retained resident against the resident's will Staff do not provide daily activities for resident

Licensing Program Analysts (LPAs) Alberto Lopez and Luis Deleon conducted an initial visit to investigate the allegations listed above. LPAs arrived unannounced and met with Arienne Ghammangne Director of Health Services. The purpose of the visit was explained. The investigations consisted of LPAs interviewing five (5) staff and six (6) residents, One witness (W1) whicbh is family member, reviewing and obtaining staff and resident rosters, activity calendar and POA for health care for R1. The investigation revealed: Allegation: Staff retained resident against the resident's will. It is alleged that resident is being held against there will even after the resident has expressed the desire to leave. (continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 25, 2025 · control 28-AS-20250317170026
Mar 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are harassing residents to ingest resident's prescribed medications. Staff does not ensure resident's medication records are updated. Staff are withholding resident's mail.

Licensing Program Analysts (LPAs) Alberto Lopez and Sakinah Mudyun conducted a subsequent visit to removed identifiers from report. LPAs met with Arienne Ghammangne Director of Health Services and discussed the purpose of the visit. Nothing else has changed and findings remain the same. On 03/25/2025 Licensing Program Analysts (LPAs) Alberto Lopez and Luis Deleon conducted an initial visit to investigate the allegations listed above. LPAs arrived unannounced and met with Arienne Ghammangne Director of Health Services The purpose of the visit was explained. The investigations consisted of LPAs interviewing five (5) staff and six (6) residents one (1) witness (W1), reviewing and obtaining staff and resident rosters, one resident’s face sheet, medication orders dated 01/02/2025 and 01/06/2025. Progress notes for one resident for month of January 2025, POA for health care for one resident. List of medications for one resident. Fax from Omnicare dated 01/06/2025 . Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 25, 2025 · control 28-AS-20250317120524
Mar 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff confiscated resident's personal items.

Licensing Program Analyst (LPA) Galarza conducted an initial 10-day complaint investigation visit regarding the above allegations. LPA discussed the purpose of the visit with Business Office Manager Elizabeth Cruces. Administrator Rochelle Carpio arrived later. The investigation consisted of: A tour of the facility was conducted with special focus on nursing office, resident rooms, library, and common areas. Staff (S1-S5), and residents (R1- R10) were interviewed. Record review of Admission Agreement, Personal Property Disclaimer Appendix H, and Individual Service Plan was completed. Resident Identification and Emergency Information Worksheets and Clothing Assessment Forms of residents who wear eyeglasses and reading glasses were obtained. The Wellness Nrusing Office was toured. A hearing aid charging area, and drawer containing labeled eyeglasses/reading glasses, and bathroom storage cabinet where dentures are kept was observed. All the residents in the building are cognitively impairthe state’s words, verbatim · CDSS document, Mar 20, 2025 · control 28-AS-20250314140716
Feb 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are retaliating against residents for filing a complaint. Staff are not allowing residents to have packages delivered.

Licensing Program Analysts (LPAs) Alberto Lopez and Sakinah Madyun conducted a initial visit to investigate the allegations listed above. LPAs arrived unannounced and met with Arienne Ghammangne Director of Health Services and Rochelle Carpio, Administrator who arrived a short time later and assisted with the visit. The purpose of the visit was explained. The investigation consisted of LPAs taking tour of common areas of facility, obtaining, and reviewing staff and resident roster, spread sheet showing mail distribution for residents, POA for R1. and LPAs interviewed five (5) staff and six (6) residents. The investigation revealed: Allegation: Staff are retaliating against residents for filing a complaint. It is alleged that staff are retaliating against residents for complaining. (Continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 25, 2025 · control 28-AS-20250218112908
Feb 25, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff retaliated against resident from authorized representative made a complaint Staff are not giving the resident mail/packages Staff do not safeguard residents personal belongings Due to lack of supervision, resident fell and received injuries

Licensing Program Analyst (LPA) Glenn Trueman made an unannounced visit to investigate the above allegations. LPA met with Administrator Rochelle Carpio and discussed the purpose of the visit. At today's visit 02/04/25 Staff and Resident Roster were submitted. File of Resident R1 was reviewed and Physician's Report, Identification and Emergency Information Worksheet, Personal Property Disclaimer and Inventory List were submitted, Interviews were conducted with the Administrator and Staff S1 and S2. Resident's R1-R5 were interviewed. LPA took a tour of common areas and Resident R1's room. In regards to the allegation Staff retaliated against resident from authorized representative made a complaint, based on interviews conducted and information gathered it was revealed during a tour of Resident R1's room LPA observed a television, mouse, mouse pad and calendar. Interview with Resident R1 who stated that he gets all his packages and nothing is missing. Stated that staff are terrific. Saidthe state’s words, verbatim · CDSS document, Feb 4, 2025 · control 28-AS-20250203091750
Jan 28, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff are interfering with residents mail and packages

License Program Analyst (LPA) Alberto Lopez made unannounced initial visit to investigate the above allegations. LPA met with Rochelle Carpio, Administrator and Arienne Ghammangne, Director of Health Services and discussed the purpose of the visit. The investigation consisted of LPA taking a tour of common areas, interviewing six (6) staff (S#1-S#6), six (6) residents (R#1-R#6), Interviewing one (1) witness who is family member, reviewing and obtaining staff and resident rosters, R1 Physician’s Report for Residential Care Facilities for the Elderly (RCFE), Email from POA with medication list and Physician’s Admission orders dated 12/12/2024, POA for Health Care dated 11/12/2022, Physician’s orders dated 01/10/2025 for Super B Vitamin, R1 Information and Emergency information worksheet, R1 Preplacement Appraisal Information dated 12/06/2024, R1 client interest Profile dated 12/06/2024, R1 Resident Emergency/Transfer Information, New Prescription dated 01/06/2025 to increase current presthe state’s words, verbatim · CDSS document, Jan 28, 2025 · control 28-AS-20250121144404
20243 state visits · 3 documents
Nov 5, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are not ensuring resident's medication is being administered as prescribed Facility staff do not intervene when resident's engage in physical altercations Facility staff did not safeguard resident's personal items

Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to investigate the above allegations and met with Arrienne Ghammange. LPA discussed the purpose of the visit. The investigation consisted of LPA reviewing and obtaining staff and resident roosters, interviewing four (4) staff and five (5) residents (R#2-R#6). R1 has moved out and not available for interview. LPA reviewed R1 file and medication list, Property/Clothing list of R1, Face sheet of R1, Medication list for R1, SIR dated 08/22/2024 regarding un-witnessed fall of R1. Release of liability arising from lost items signed by responsible party, e-MAR for R1 08/2024. The investigation revealed: Allegation: Facility staff are not ensuring resident's medication is being administered as prescribed. It is alleged that facility pressured R1 family members into giving anti-psychotic to R1. (Continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 5, 2024 · control 28-AS-20241030153735
Sep 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 4, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of supervision resulting in unsafe environment for residents.

Licensing Program Analyst (LPA) Alberto Lopez conducted a subsequent visit to investigate the allegation listed above. LPA was greeted by Elizabeth Cruzes, Receptionist and LPA discussed the purpose of the visit. LPA met with Staff Arienne Ghammange who assisted with the visit. The investigation consisted of LPA taking a tour of facility, interviewing nine staff including Administrator S#1-S#9 (S1-S9) and 5 residents R#1 - R#5 (R1-R5), three witnesses W#1-W#3 (W1-W3) reviewing and obtaining copies of R1, R2 and R3 Physicians Report and other pertinent information. The investigation revealed: (Continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 4, 2024 · control 28-AS-20231030143019
20232 state visits · 3 documents
Nov 7, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 7, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 26, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations4typical 1
Type B citations4typical 1
Substantiated complaints8typical 2
Total complaints16typical 7
State visits on file33typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2011.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262202025101322024330202334120223412021221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

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Is Silverado Senior Living - The Huntington licensed?

Yes — Silverado Senior Living - The Huntington is a licensed residential care home for the elderly (RCFE) in Alhambra (Los Angeles County): California license #197608180, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 62 residents. State records list 27 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 4, 2026, appears in the inspection record on this page.

Can Silverado Senior Living - The Huntington care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Silverado Senior Living - The Huntington with clearances for hospice care and bedridden; it does not list wheelchair / non-ambulatory and dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 62 BEDRIDDEN RESIDENTS 60 YEARS AND ABOVE. APPROVED FOR 15 HOSPICE RESIDENTS. FACILITY PROVIDES DEMENTIA CARE.

How much does Silverado Senior Living - The Huntington cost?

California's public licensing record does not include Silverado Senior Living - The Huntington's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Silverado Senior Living - The Huntington accept Medi-Cal or the Assisted Living Waiver?

Silverado Senior Living - The Huntington is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

57 of 62 beds occupied (92%) when the state visited on September 13, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Silverado Senior Living - The Huntington?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 33 state visits and 27 dated documents since 2021 for Silverado Senior Living - The Huntington; 16 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 13, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

16 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide a resident access to a walking device Staff authorized change in a resident's medical needs without proper consent Staff did not prevent a resident from causing harm to another resident while in care Staff left a resident unattended Staff did not properly report an incident involving a resident Staff did not safeguard a resident's personal belonging
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made a subsequent visit to the facility to deliver findings of the above allegations. LPA met with Elizabeth Cruces, Business Manager, Vanessa, Rodriguez, Clinical Staff Manger and discussed the purpose of the visit. On 05/20/2025 Licensing Program Analysts (LPAs) Alberto Lopez and Elena Mallett conducted the initial visit for the allegations listed above. LPAs arrived unannounced and met with Director of Health Services Arienne Ghammangne. The purpose of the visit was explained. During the visit today, LPA obtained copies of the staff and resident roster. Progress notes for R1, Prescription for R1 dated 08/15/2024. R1 Clothing Assessment Forms (3). R1 MAR for time R1 was at facility, R1 file, and Communication log for time R1 was at facility. The investigation consisted of LPA reviewing and obtaining staff and resident roosters, interviewing six (6) staff (S#1-S#6) and five (5) residents (R#2-R#6). R#1 has moved out of facility and is notCDSS inspection report, September 13, 2025 · control 28-AS-20250515142610
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not prevent resident from inappropriately touching himself in front of other residents in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Alberto Lopez conducted a subsequent visit to deliver findings. LPA arrived unannounced and met with Ruth Thuku, Charge Nurse and assisted with the visit. Administrator Rochelle Carpio was on the phone during the visit and reading of the report. The purpose of the visit was explained. The investigation consisted of: On 02/19/2025, LPA toured the facility, obtain copies of the staff and resident roster, and conducted a health and safety check. On 02/25/2025, LPAs interviewed five (5) staff and six (6) residents, reviewed, and obtained Resident #1-#4(R1 -R4) pertinent documents, Alhambra Police Department incident number and name of officer, copy of email dated 02/18/2025, Nurses progress notes from 2/19/2024 to 02/20/2025, R2 face sheet, Physician’s Report for Residential Care Facilities for the Elderly (RCFE), R1 Medication List, R1 progress notes from 01/24/2024 to present. R1 service plan dated 02/25/2025. Incident report dated 02/21/2025 regarding R1CDSS inspection report, August 23, 2025 · control 28-AS-20250219161002
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was denied the right to visit the facility prior to residence. Medication is not given as prescribed.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
**The is an amended LIC 9099/LIC 9099C to reflect the allegations to show on the report** Licensing Program Analyst(LPA) Nicol Wesley Licensing Program Analyst (LPA) Nicol Wesley conducted an Amended complaint visit to investigate the above allegations. LPA met with Adminstrator Rochelle Carpio and Arienne Ghammangne to discuss the purpose of today’s visit. LPA Wesley requested copies of: resident #1 file, a copy of the staff and resident roster, LPA Wesley also visited the medication room, interviewed residents, interviewed staff, interviewed with resident #1, and interviewed the POA. Regarding allegation: Resident was denied the right to visit the facility prior to residence. LPA Wesley interviewed the wellness Director Arienne Ghammangne who stated prior to admission resident #1 and their POA came to visit the facility. LPA Wesley spoke to the POA who confirmed that they visited the facility and saw the facility prior to the resident residing there. LPA Wesley spoke to resident #1 aCDSS inspection report, April 15, 2025 · control 28-AS-20250211120232
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff retained resident against the resident's will Staff do not provide daily activities for resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Alberto Lopez and Luis Deleon conducted an initial visit to investigate the allegations listed above. LPAs arrived unannounced and met with Arienne Ghammangne Director of Health Services. The purpose of the visit was explained. The investigations consisted of LPAs interviewing five (5) staff and six (6) residents, One witness (W1) whicbh is family member, reviewing and obtaining staff and resident rosters, activity calendar and POA for health care for R1. The investigation revealed: Allegation: Staff retained resident against the resident's will. It is alleged that resident is being held against there will even after the resident has expressed the desire to leave. (continued on 9099C) UnsubstantiatedCDSS inspection report, March 25, 2025 · control 28-AS-20250317170026
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are harassing residents to ingest resident's prescribed medications. Staff does not ensure resident's medication records are updated. Staff are withholding resident's mail.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Alberto Lopez and Sakinah Mudyun conducted a subsequent visit to removed identifiers from report. LPAs met with Arienne Ghammangne Director of Health Services and discussed the purpose of the visit. Nothing else has changed and findings remain the same. On 03/25/2025 Licensing Program Analysts (LPAs) Alberto Lopez and Luis Deleon conducted an initial visit to investigate the allegations listed above. LPAs arrived unannounced and met with Arienne Ghammangne Director of Health Services The purpose of the visit was explained. The investigations consisted of LPAs interviewing five (5) staff and six (6) residents one (1) witness (W1), reviewing and obtaining staff and resident rosters, one resident’s face sheet, medication orders dated 01/02/2025 and 01/06/2025. Progress notes for one resident for month of January 2025, POA for health care for one resident. List of medications for one resident. Fax from Omnicare dated 01/06/2025 . UnsubstantiatedCDSS inspection report, March 25, 2025 · control 28-AS-20250317120524
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff confiscated resident's personal items.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Galarza conducted an initial 10-day complaint investigation visit regarding the above allegations. LPA discussed the purpose of the visit with Business Office Manager Elizabeth Cruces. Administrator Rochelle Carpio arrived later. The investigation consisted of: A tour of the facility was conducted with special focus on nursing office, resident rooms, library, and common areas. Staff (S1-S5), and residents (R1- R10) were interviewed. Record review of Admission Agreement, Personal Property Disclaimer Appendix H, and Individual Service Plan was completed. Resident Identification and Emergency Information Worksheets and Clothing Assessment Forms of residents who wear eyeglasses and reading glasses were obtained. The Wellness Nrusing Office was toured. A hearing aid charging area, and drawer containing labeled eyeglasses/reading glasses, and bathroom storage cabinet where dentures are kept was observed. All the residents in the building are cognitively impairCDSS inspection report, March 20, 2025 · control 28-AS-20250314140716
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are retaliating against residents for filing a complaint. Staff are not allowing residents to have packages delivered.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Alberto Lopez and Sakinah Madyun conducted a initial visit to investigate the allegations listed above. LPAs arrived unannounced and met with Arienne Ghammangne Director of Health Services and Rochelle Carpio, Administrator who arrived a short time later and assisted with the visit. The purpose of the visit was explained. The investigation consisted of LPAs taking tour of common areas of facility, obtaining, and reviewing staff and resident roster, spread sheet showing mail distribution for residents, POA for R1. and LPAs interviewed five (5) staff and six (6) residents. The investigation revealed: Allegation: Staff are retaliating against residents for filing a complaint. It is alleged that staff are retaliating against residents for complaining. (Continued on 9099C) UnsubstantiatedCDSS inspection report, February 25, 2025 · control 28-AS-20250218112908
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff retaliated against resident from authorized representative made a complaint Staff are not giving the resident mail/packages Staff do not safeguard residents personal belongings Due to lack of supervision, resident fell and received injuries
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Glenn Trueman made an unannounced visit to investigate the above allegations. LPA met with Administrator Rochelle Carpio and discussed the purpose of the visit. At today's visit 02/04/25 Staff and Resident Roster were submitted. File of Resident R1 was reviewed and Physician's Report, Identification and Emergency Information Worksheet, Personal Property Disclaimer and Inventory List were submitted, Interviews were conducted with the Administrator and Staff S1 and S2. Resident's R1-R5 were interviewed. LPA took a tour of common areas and Resident R1's room. In regards to the allegation Staff retaliated against resident from authorized representative made a complaint, based on interviews conducted and information gathered it was revealed during a tour of Resident R1's room LPA observed a television, mouse, mouse pad and calendar. Interview with Resident R1 who stated that he gets all his packages and nothing is missing. Stated that staff are terrific. SaidCDSS inspection report, February 4, 2025 · control 28-AS-20250203091750
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff are interfering with residents mail and packages
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
License Program Analyst (LPA) Alberto Lopez made unannounced initial visit to investigate the above allegations. LPA met with Rochelle Carpio, Administrator and Arienne Ghammangne, Director of Health Services and discussed the purpose of the visit. The investigation consisted of LPA taking a tour of common areas, interviewing six (6) staff (S#1-S#6), six (6) residents (R#1-R#6), Interviewing one (1) witness who is family member, reviewing and obtaining staff and resident rosters, R1 Physician’s Report for Residential Care Facilities for the Elderly (RCFE), Email from POA with medication list and Physician’s Admission orders dated 12/12/2024, POA for Health Care dated 11/12/2022, Physician’s orders dated 01/10/2025 for Super B Vitamin, R1 Information and Emergency information worksheet, R1 Preplacement Appraisal Information dated 12/06/2024, R1 client interest Profile dated 12/06/2024, R1 Resident Emergency/Transfer Information, New Prescription dated 01/06/2025 to increase current presCDSS inspection report, January 28, 2025 · control 28-AS-20250121144404

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not ensuring resident's medication is being administered as prescribed Facility staff do not intervene when resident's engage in physical altercations Facility staff did not safeguard resident's personal items
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made an unannounced visit to investigate the above allegations and met with Arrienne Ghammange. LPA discussed the purpose of the visit. The investigation consisted of LPA reviewing and obtaining staff and resident roosters, interviewing four (4) staff and five (5) residents (R#2-R#6). R1 has moved out and not available for interview. LPA reviewed R1 file and medication list, Property/Clothing list of R1, Face sheet of R1, Medication list for R1, SIR dated 08/22/2024 regarding un-witnessed fall of R1. Release of liability arising from lost items signed by responsible party, e-MAR for R1 08/2024. The investigation revealed: Allegation: Facility staff are not ensuring resident's medication is being administered as prescribed. It is alleged that facility pressured R1 family members into giving anti-psychotic to R1. (Continued on 9099C) UnsubstantiatedCDSS inspection report, November 5, 2024 · control 28-AS-20241030153735
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of supervision resulting in unsafe environment for residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez conducted a subsequent visit to investigate the allegation listed above. LPA was greeted by Elizabeth Cruzes, Receptionist and LPA discussed the purpose of the visit. LPA met with Staff Arienne Ghammange who assisted with the visit. The investigation consisted of LPA taking a tour of facility, interviewing nine staff including Administrator S#1-S#9 (S1-S9) and 5 residents R#1 - R#5 (R1-R5), three witnesses W#1-W#3 (W1-W3) reviewing and obtaining copies of R1, R2 and R3 Physicians Report and other pertinent information. The investigation revealed: (Continued on 9099C) UnsubstantiatedCDSS inspection report, January 4, 2024 · control 28-AS-20231030143019

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedNeglect/lack of supervision resulting in resident sustaining a fracture while in care. Staff did not ensure resident was wearing hip protector.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Cynthia Chan conducted a subsequent visit to deliver findings for the allegations listed above. LPA met with Wellness Director, Arienne Ghammangne, and explained the purpose of the visit. The investigation consisted of the following: On 3/24/2021, LPA Chan conducted the initial visit virtually due to the situation surrounding the Coronavirus Disease 2019 (COVID-19). LPA toured the facility virtually and did not observe any immediate health and safety concerns at the time. LPA requested copies of the staff and resident rosters including phone numbers, and documents for 4 residents. On 10/25/22, LPA interviewed the current Administrator, 5 Staff, and 5 Residents. The Department of Social Services Investigation Bureau Investigator (IB) Tiffany Brunelli assisted with the allegation - neglect/lack of supervision resulting in resident sustaining a fracture while in care. (Continue on the LIC9099C) SubstantiatedCDSS inspection report, February 2, 2023 · control 28-AS-20210323120245

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 33 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 1
Type B citations
4
typical for this size: 1
Substantiated complaints
8
typical for this size: 2
Total complaints
16
typical for this size: 7
State visits on file
33
typical for this size: 19
See the full inspection record on the state's site →
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