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    • 5Step 5: Move in
    • 6Step 6: The first months, and your rights

    Start with a question

    • Who pays for a care home?
    • Does Medi-Cal pay for a care home?
    • Board and care or assisted living?
    • Leaving the hospital soon?
    • Can a care home make someone leave?
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    • Check a home’s license
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    • Discharge planning
    • Care management
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    • Elder-law attorneys
    • Public-record worklist

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Ace Senior Care ManorLicense #197607681 · Covelight Care
Covelight CareAce Senior Care ManorLicense #197607681 · 940 N. Lake Ave., Pasadena, CA · (626) 398-2098Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/Los Angeles County/Pasadena/Ace Senior Care Manor
Map · 940 N. Lake Ave.

© Protomaps © OpenStreetMap

Estimated starting rate$6,400/mo

Covelight estimate · likely $5,250–$7,850 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (626) 398-2098

    From the state licensing record · October 26, 2026

Free for families. A home gets your number only if you say yes.

AS

Call Ace Senior Care Manor

Pasadena · Licensed for 6

(626) 398-2098

From the state licensing record · October 26, 2026

or

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  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Small home · Licensed for 6 · Pasadena

Ace Senior Care Manor

940 N. Lake Ave., Pasadena, CA 91104 · Licensed since 2009

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Ace Senior Care Manor

Overview

Estimated starting rate

$6,400 a month

Covelight estimate · likely $5,250–$7,850 See costs

No openings reported

  • Approved by the state: Wheelchair · Dementia · Hospice · BedriddenState licensing record · October 26, 2026
  • Languages spoken: Spanish, Chinese, Filipino and MandarinReported on A Place for Mom · September 9, 2026
  • Licensed for 6: a small care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Wheelchairup to 5 residents
  • Dementia
  • Hospiceup to 1 resident
  • Bedriddenup to 1 resident

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
FACILITY IS LICENSED TO SERVE 1 BEDRIDDEN AND 5 NON-AMBULATORY RESIDENTS AGE 60 AND ABOVE. BEDRIDDEN APPROVAL GRANTED FOR ANY ROOM WITH DIRECT EXIT, NOT TO EXCEED 1 BEDRIDDEN RESIDENT. HOSPICE WAIVER APPROVED FOR 1 RESIDENT. 87705 APPROVAL FOR FRONT UNIT ONLY.

983 - RCFE / DEMENTIA

CDSS record, verbatim · October 26, 2026

Care services

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Incontinence care

    Reported on A Place for Mom · seen September 9, 2026.

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 1 — care may continue at the end of life

    State licensing record · October 26, 2026

  • If memory loss develops

    Dementia-care designation on file

    State licensing record · October 26, 2026

We’ll ask for you. Not on file for Ace Senior Care Manor: two-person transfers or a lift, who is awake overnight and help with medicines. When we check availability, we ask about these too.

Check availability

What it costs here

Covelight estimate

$6,400a month to start

Likely $5,250–$7,850

From 12 nearby homes that publish rates · this home’s rate is not on file

Monthly cost breakdownWith a shared room and basic help · room, care and fees$6,400likely a month
Room
Daily care
Sharing the room
  • Starting monthly rate$6,400likely $5,250–$7,850

    Covelight’s estimate starts from the rates 12 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $5,250–$8,000
$6,400
First monthWith a one-time move-in fee · likely $6,100–$11,100
$8,900
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes12 nearby homes publish starting rates of $4,500 to $8,250

$4,500$8,250

EstimateLikely rangeA nearby home’s published starting rate

12 homes like this within 3 miles publish starting rates mostly between $5,000–$8,100.

  • El Molino Rose VillaPasadena · 0.4 mi · Small home
    $8,250Listed on Seniorly · assisted living private room · seen September 9, 2026
  • The CottagePasadena · 0.9 mi · Small home
    $7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Grant Serenity Homes of PasadenaPasadena · 1.2 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Montevista GardenPasadena · 1.2 mi · Small home
    $7,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Varda HomePasadena · 1.3 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Moon Light Boarding CarePasadena · 1.4 mi · Small home
    $5,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Rose Valley Altadena IIAltadena · 1.5 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Rose Valley GarfiasPasadena · 1.8 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • Grant Serenity Homes of Sierra MadrePasadena · 2.2 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • North Lake VillasAltadena · 2.3 mi · Mid-size home
    $4,500Listed on AssistedLiving.com · seen September 9, 2026
  • Pasadena MansionPasadena · 2.4 mi · Small home
    $8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
  • The RetreatPasadena · 2.8 mi · Mid-size home
    $7,500Listed on Seniorly · assisted living private room · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 12 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.

Rooms & the spaces they will use (7)Private bathroom · Outdoor space · Room types
  • Private bathroom

    Reported on A Place for Mom · seen September 9, 2026.

  • Outdoor spaceOutdoor Common Areas

    Reported on A Place for Mom · seen September 9, 2026.

  • Room typesPrivate · Semi-Private

    Reported on A Place for Mom · seen September 9, 2026.

  • Common areasIndoor Common Areas

    Reported on A Place for Mom · seen September 9, 2026.

  • Roll-in / accessible shower

    Reported on A Place for Mom · seen September 9, 2026.

  • Visitor parking

    Reported on A Place for Mom · seen September 9, 2026.

  • AmenitiesBeautician

    Reported on A Place for Mom · seen September 9, 2026.

Meals, preferences & familiar food (2)Meals provided · Vegetarian or vegan options
  • Meals provided

    Reported on A Place for Mom · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on A Place for Mom · seen September 9, 2026.

Activities & the rhythm of a day (4)Activity types offered · Trips outside the home · Religious services at the home
  • Activity types offeredActivities On-site

    Reported on A Place for Mom · seen September 9, 2026.

  • Trips outside the home

    Reported on A Place for Mom · seen September 9, 2026.

  • Religious services at the home

    Reported on A Place for Mom · seen September 9, 2026.

  • Religious services off site

    Reported on A Place for Mom · seen September 9, 2026.

Faith, culture & language (1)Languages spoken by caregivers
  • Languages spoken by caregiversSpanish · Chinese · Filipino · Mandarin

    Reported on A Place for Mom · seen September 9, 2026.

Visiting & staying involved (1)Public transit access claimed
  • Public transit access claimed

    Reported on A Place for Mom · seen September 9, 2026.

Where it is

940 N. Lake Ave., Pasadena, CA 91104Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1Huntington HospitalHospital · General acute care, on the state’s list2.3 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #197607681 · See the state’s own record ↗

The last 36 months — 9 of 13 documents

20261 state visit · 1 document

Apr 28, 2026Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA), Mayra Cota, conducted an unannounced annual visit today. LPA met with Hugh He, Administrator, and the reason for the visit was explained. The facility is licensed to serve (1) bedridden and (5) non-ambulatory residents age 60 and above. Bedridden approval is granted to any room with direct exit, not to exceed (1) bedridden resident. Hospice waiver is approved for (1) resident, approval for front unit only. There are currently (4) residents living in the facility. The facility consists of the following: The property has (3) separate units. Each unit has a living room, dining area, kitchen, (2) resident bedrooms, (1) bathroom and (1) staff break room. The property also has a front and backyard and a detached garage with a laundry area and storage unit. LPA observed the following during today’s visit: The facility was observed clean inside and out. Walkways, passageways, ramps and exits are kept clear of debris and obstructions. Furniture throughout the facility kept is clean and in good repair. The kitchens were observed clean and appliances were operating properly. The facility has a sufficient 2-day perishable and 7-day perishable supply of food in each unit. Resident bedrooms have the required furniture, bedding and sufficient lighting. Bathrooms were observed clean and sanitary and the water temperature measured within compliance range of 105 – 120 degrees F. Front and backyard are kept clean. No pools or bodies of water were observed. The laundry area is kept clean, and appliances are in operating condition. The garage was observed free of clutter. ***Continues on LIC 809-C*** The homes have (3) fire extinguishers which is kept charged and operable. Interconnected smoke detectors were tested during visit and were operating properly. Carbon monoxide detectors were also tested and were working properly. The facility conducts safety drills every month. Last safety drill was conducted on 3/6/2026. Medications are centrally stored in the kitchens and were observed to be dispensed according to physician orders and documented accordingly. Four (4) resident and (4) staff files were reviewed. Staff files contain mandated documents including training certificates and criminal background clearances and associations. Resident files contain relevant documentation including bed rail physician orders for (3) residents and Home Health Care Plan for (1) resident. The facility has current liability insurance. No deficiencies noted and no citations issued today. Exit interview was conducted with Hugh He, Administrator, and a copy of this report was provided.the state’s words, verbatim · CDSS document, Apr 28, 2026

20251 state visit · 2 documents

May 29, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sanjay Vaid conducted an unannounced site visit for the required annual inspection. Upon arrival at the facility, LPA met with Staff, Linda King, who assisted with the visit. Administrator, Hugh He, arrived shortly thereafter to join the inspection. The facility is licensed to serve a total of six (6) residents, one may be bedridden and 5 non-ambulatory ages 60 and above. The hospice waiver is approved for 1 resident. LPA utilized the infection control domain for the inspection and reviewed medications and food supplies, client and staff files. The facility consists of three (3) separate units on the same lot. Each unit consists of two (2) resident bedrooms, one (1) bathroom, living room, dining room, and kitchen. There are two (2) separate garages located in the back. There are no pools or bodies of water at the location. There are five (5) residents residing at the facility on today’s visit. During today's visit, LPA observed two residents, one bedridden resident in the front unit (940), one (1) residents residing in the middle unit (942), and 2 residents in the back unit (944). The facility has a sign in station with masks and hand sanitizers available at each of the unit. Covid-19 signage is posted at each of the units, hand washing signage in the bathrooms and kitchen. There were at least 30 days of PPE supplies in storage. Water temperature measured at 105-120 deg F. Disinfectants and cleaning solution are properly stored making them inaccessible to residents. Staff were observed wearing face masks. Two -day perishables and 7-day non-perishable were observed. LPA reviewed the medications for all five (5) residents. LPA reviewed three staff files. Administrator-Pearl He, certificate expires 08/06/2025, Hugh He certificate expires on 08/07/25. Both administrators are in process of renewing their certificates. Facility fees were paid on 05/29/25, LPA was provided proof with confirmation 969717. No deficiencies were observed on todays’, a copy of this report was provided.the state’s words, verbatim · CDSS document, May 29, 2025

The state marks this report as 5 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

May 29, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sanjay Vaid conducted an unannounced site visit for the required annual inspection. Upon arrival at the facility, LPA met with Staff, Linda King, who assisted with the visit. Administrator, Hugh He, arrived shortly thereafter to join the inspection. The facility is licensed to serve a total of six (6) residents, one may be bedridden and 5 non-ambulatory ages 60 and above. The hospice waiver is approved for 1 resident. LPA utilized the infection control domain for the inspection and reviewed medications and food supplies. The facility consists of three (3) separate units on the same lot. Each unit consists of two (2) resident bedrooms, one (1) bathroom, living room, dining room, and kitchen. There are two (2) separate garages located in the back. There are no pools or bodies of water at the location. There are five (5) residents residing at the facility on today’s visit. During today's visit, LPA observed one bedridden resident in the front unit (940), no residents residing in the middle unit (942), and 2 residents in the back unit (944). The facility has a sign in station with masks and hand sanitizers available at each of the unit. Covid-19 signage is posted at each of the units, hand washing signage in the bathrooms and kitchen. There were at least 30 days of PPE supplies in storage. Disinfectants and cleaning solution are properly stored making them inaccessible to residents. Staff were observed wearing face masks. Two -day perishables and 7-day nonperishables were observed. LPA reviewed the medications for all five (5) residents. LPA reviewed three staff files. Administrator-Pearl He, certificate expires 08/06/2025, Hugh He certificate expires on 08/07/25. Both administrators are in process of renewing their certificates. No deficiencies were observed on todays’, a copy of this report was provided.the state’s words, verbatim · CDSS document, May 29, 2025

20246 state visits · 6 documents

May 21, 2024Facility evaluation reportPOCReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced plan of correction visit to follow up on deficiencies noted during annual visit conducted on 4/16/24 and 4/18/24. LPA met with Hongwei He and explained the reason for the visit. The following deficiencies were noted during the visit of 4/16/24 and 4/18/24: Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health conditions. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency was not cleared. On 5/7/24 LPA observed R1-R3 at the facility, reviewed physician's letter for R2 which notes R2 is no longer under a prohibited health condition. However, R1 and R3 continue to have a prohibited condition and reside at the facility. On 5/16/24 Administrator submitted an exception letter request for a prohibited health condition to the department. Deficiency cleared as of 5/21/24. Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for Resident #1(R1) which notes full bed rails however R1 is not on hospice. Physician' order for Resident #5 (R5) does not identify the type of rails that R5 may use. No other bed rails request were obtained. On 4/25/24 Deficiency was not cleared. On 4/26/24 bed rail request was submitted for resident #6(R6).On 5/7/24 LPA Flores observed full bed rails on R1's bed, resident is not on hospice. Licensee must either replace rails with half bed rails or request an exception for full bed rails to the department. Resident #3's (R3) bed rails were removed. Bed rail physician's request was submitted to the department on 5/1/24 for resident #2 (R2). No bed rail request were obtained for resident #4. Deficiency not cleared. On 5/21/24 LPA reviewed bed rail request for resident #4 and observed Resident #1's bed rail is a half bed rail. Deficiency cleared as of 5/21/24. (CONTINUED ON LIC 809C) Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. On 5/7/24 LPA Flores reviewed TB test for R6. No TB test for R5 was obtained. Deficiency not cleared. On 5/15/24 Administrator submitted a copy of TB test for R5 to the department. Deficiency cleared as of 5/15/24. No pending deficiencies to clear for annual visit conducted on 4/16/24 and 4/18/24. Exit interview was conducted with Hongwei He and a copy of this report and clearance letters were provided.the state’s words, verbatim · CDSS document, May 21, 2024
May 7, 2024Facility evaluation reportPOCReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced plan of correction (POC) visit at the facility to follow up on deficiencies noted on 4/16/24 and 4/18/24 during an annual visit. LPA met with Winnie Tran and explained the reason for the visit. On 4/25/24 LPA Flores conducted a POC visit to clear the deficiencies noted during the annual visit and the following deficiencies were not cleared, civil penalties were noted during the visit of 4/25/24: Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health conditions. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency was not cleared. On 5/7/24 LPA observed R1-R3 at the facility, reviewed physician's letter for R2 which notes R2 is no longer under a prohibited health condition. However, R1 and R3 continue to have a prohibited condition and reside at the facility. *Civil penalties were noted for failure to correct.* Type A - 87204(a) Limitations-Capacity and Ambulatory Status - On 4/18/24 During file review LPA observed 3 out of 6 residents are bedridden per physician's report. ON 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1,R2,Resident #4(R4) ambulatory status. R1,R2, R4 were observed at the facility at the time of the visit. On 4/25/24 Deficiency was not cleared. On 5/1/24 administrator submitted to the department physician's letters for R2 and R4, which describes residents ambulatory status as non-ambulatory and not bedridden. Facility is licensed to have 1 bedridden resident. Therefore, deficiency is cleared as of 5/1/24. Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for Resident #1(R1) which notes full bed rails however R1 is not on hospice. (CONTINUED ON LIC 809C) Physician' order for Resident #5 (R5) does not identify the type of rails that R5 may use. No other bed rails request were obtained. On 4/25/24 Deficiency was not cleared. On 4/26/24 bed rail request was submitted for resident #6(R6).On 5/7/24 LPA Flores observed full bed rails on R1's bed, resident is not on hospice. Licensee must either replace rails with half bed rails or request an exception for full bed rails to the department. Resident #3's (R3) bed rails were removed. Bed rail physician's request was submitted to the department on 5/1/24 for resident #2 (R2). No bed rail request were obtained for resident #4. Deficiency not cleared. *Civil Penalties were noted for failure to correct.* Type A - 87309(a) Storage Space - On 4/16/24 LPA observed kitchen in unit #2 had cleaning solution in a cabinet without a lock, cabinet under sink located in the hallway had disinfectant spray without a lock, and mirror cabinet in unit #2 and #3 had cleaning powder in a plastic bottle. On 4/25/24 LPA observed detergent in can and half plastic bottle in mirror cabinet in outside sink in unit #2 and can with detergent in mirror cabinet in bathroom of unit #3. On 4/25/24 Deficiency was not cleared. On 5/7/24 LPA toured the facility and observed cleaning supplies and solutions were under locked. Deficiency cleared as of 5/7/24. Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. On 5/7/24 LPA Flores reviewed TB test for R6. No TB test for R5 was obtained. Deficiency not cleared. Civil Penalties were noted for failure to correct.* Exit interview was conducted with Hongwei He and a copy of this report, civil penalties, and appeal rights were provided.the state’s words, verbatim · CDSS document, May 7, 2024
Apr 30, 2024Facility evaluation reportPOCReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted a visit to provide corrected plan of correction (POC) visit version for report provided on visit conducted on 4/25/24. LPA met with Checksim Lim and explained the reason for the visit. On 4/25/24 LPA Flores conducted a plan of correction visit and noted under Type B - 87458(b)(1) Medical Assessment - civil penalties were noted in error. Therefore, LPA is creating today's report to correct that. On 4/16/24 and 4/18/24 LPA noted the following Type A/B deficiencies during the annual visit: Type A - 87307 Personal Accommodations and Services - 1 out of 6 residents bedroom, room #6 is being used by a resident and a staff. On 4/25/24 LPA Flores observed the bed was removed and a chair was provided. Deficiency cleared as of 4/25/24. Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health condition. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency not cleared.*Civil Penalties will be noted today for failure to correct.* Type A - 87204(a) Limitations-Capacity and Ambulatory Status - On 4/18/24 During file review LPA observed 3 out of 6 residents are bedridden per physician's report. ON 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1,R2,Resident #4(R4) ambulatory status. R1,R2, R4 were observed at the facility at the time of the visit. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* (CONTINUED ON LIC 809C) Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for R1 which notes full bed rails however R1 is not on hospice and physician' order for R5 does not identify the type of rails that R5 may use. No other bed rails request were obtained. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87303(e) (2) Maintenance and Operation - On 4/16/24 LPA tested water temperature in unit #2 tested at 120.9 degrees F., and in unit #3 water temperature tested at 138.2 degrees F. On 4/25/24 LPA Flores tested the water temperature in the bathrooms' in unit #2 and #3 and tested between 107-113.7 degrees F., which is within the required 105-120 degrees F. Deficiency cleared as of 4/25/24. Type A - 87309(a) Storage Space - On 4/16/24 LPA observed kitchen in unit #2 had cleaning solution in a cabinet without a lock, cabinet under sink located in the hallway had disinfectant spray without a lock, and mirror cabinet in unit #2 and #3 had cleaning powder in a plastic bottle. On 4/25/24 LPA observed detergent in can and half plastic bottle in mirror cabinet in outside sink in unit #2 and can with detergent in mirror cabinet in bathroom of unit #3. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87355(d)(3) Criminal Record Clearance - On 4/16/24 LPA observed staff #1(S1) working at the facility and upon file review observed S1 did not have a background clearance. On 4/25/24 LPA reviewed Guardian list and Staff #1 is cleared and association as 4/17/24. Deficiency cleared as of 4/25/24. Type A - 87555(b)(26) General Food Services Requirements - On 4/16/24 LPA review each kitchen and garage and did not observed a variety of food supplies sufficient for 6 residents for at least 2 days of perishables and 7 days on non-perishables. On 4/25/24 LPA observed food supplies in each refrigerator sufficient for 2 days of perishables, and 7 days of non-perishables for 6 residents only. Deficiency cleared as of 4/25/24. Type A - 87465(h)(2) Incidental Medical and Dental Care Services - On 4/16/24 LPA observed medication for resident #6 (R6) was observed in the refrigerator accessible to the residents. On 4/25/24 LPA observed combination lock box for medication inside refrigerator. Deficiency cleared as of 4/25/24. (CONTINUED ON LIC 809C) Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. Type B - 1569.695(d) – Health and Safety Code - On 4/18/24 Emergency Disaster Plan was last reviewed on 8/30/22, plan does not meet the standards of current version LIC 610E(3/19). On 4/25/24 LPA reviewed a copy of LIC 610E(3/19). Deficiency cleared as of 4/25/24. Type B - 87705(c )(5) Care of Person with Dementia - On 4/18/24 LPA observed R6 last physician's report is dated 8/15/20. On 4/25/24 LPA reviewed physician's report for R6 dated 12/7/23. Deficiency cleared as of 4/25/24. Type B - 87303(a) Maintenance and Operation - On 4/16/24 LPAs observed buildup of soap and mold in each shower(3) and kitchen #2. On 4/25/24 LPA observed each shower and kitchen #2 which were observed clear of buildup and clean. Deficiency cleared as of 4/25/24. Type B - 87303 (e)(5) Maintenance and Operation - On 4/16/24 LPA observed that 3 out of 3 showers did not have a skid mat. On 4/25/24 LPA observed a skid mat in each shower. Deficiency cleared as of 4/25/24. Exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Apr 30, 2024
Apr 25, 2024Facility evaluation reportPOCReport on file

Type of visit: POC

Licensing Program Analyst (LPA) Mary Flores conducted an unannounced plan of correction (POC) visit to follow up on deficiencies noted during annual visit conducted on 4/16/24 and 4/18/24. LPA met with Winnie Tan and explained the reason for the visit. Hongwei He assistant administrator arrived 10 minutes later. On 4/16/24 and 4/18/24 LPA noted the following Type A/B deficiencies during the annual visit: Type A - 87307 Personal Accommodations and Services - 1 out of 6 residents bedroom, room #6 is being used by a resident and a staff. On 4/25/24 LPA Flores observed the bed was removed and a chair was provided. Deficiency cleared as of 4/25/24. Type A - 87615(a)(2) Prohibited Health Conditions - On 4/18/24 During file review LPA observed that resident #1_#3(R1 - R3) have a prohibited health condition. On 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1-R3 prohibited health condition. R1 -R3 were observed at the facility at the time of the visit. Deficiency not cleared.*Civil Penalties will be noted today for failure to correct.* Type A - 87204(a) Limitations-Capacity and Ambulatory Status - On 4/18/24 During file review LPA observed 3 out of 6 residents are bedridden per physician's report. ON 4/25/24 licensee did not provide a physician's report, order, or letter to clarify R1,R2,Resident #4(R4) ambulatory status. R1,R2, R4 were observed at the facility at the time of the visit. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87608(a)(3) Postural Support - On 4/16/24 LPA observed 6 out of 6 residents have bed rails in their beds. On 4/18/24 during file review LPA observed there were no physician's bed rail request on file. On 4/25/24 LPA reviewed a physician's order for R1 which notes full bed rails however R1 is not on hospice and physician' order for R5 does not identify the type of rails that R5 may use. No other bed rails request were obtained. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* (CONTINUED ON LIC 809C) Type A - 87303(e) (2) Maintenance and Operation - On 4/16/24 LPA tested water temperature in unit #2 tested at 120.9 degrees F., and in unit #3 water temperature tested at 138.2 degrees F. On 4/25/24 LPA Flores tested the water temperature in the bathrooms' in unit #2 and #3 and tested between 107-113.7 degrees F., which is within the required 105-120 degrees F. Deficiency cleared as of 4/25/24. Type A - 87309(a) Storage Space - On 4/16/24 LPA observed kitchen in unit #2 had cleaning solution in a cabinet without a lock, cabinet under sink located in the hallway had disinfectant spray without a lock, and mirror cabinet in unit #2 and #3 had cleaning powder in a plastic bottle. On 4/25/24 LPA observed detergent in can and half plastic bottle in mirror cabinet in outside sink in unit #2 and can with detergent in mirror cabinet in bathroom of unit #3. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* Type A - 87355(d)(3) Criminal Record Clearance - On 4/16/24 LPA observed staff #1(S1) working at the facility and upon file review observed S1 did not have a background clearance. On 4/25/24 LPA reviewed Guardian list and Staff #1 is cleared and association as 4/17/24. Deficiency cleared as of 4/25/24. Type A - 87555(b)(26) General Food Services Requirements - On 4/16/24 LPA review each kitchen and garage and did not observed a variety of food supplies sufficient for 6 residents for at least 2 days of perishables and 7 days on non-perishables. On 4/25/24 LPA observed food supplies in each refrigerator sufficient for 2 days of perishables, and 7 days of non-perishables for 6 residents only. Deficiency cleared as of 4/25/24. Type A - 87465(h)(2) Incidental Medical and Dental Care Services - On 4/16/24 LPA observed medication for resident #6 (R6) was observed in the refrigerator accessible to the residents. On 4/25/24 LPA observed combination lock box for medication inside refrigerator. Deficiency cleared as of 4/25/24. Type B - 87458(b)(1) Medical Assessment - On 4/18/24 LPA observed Resident #5-#6(R5-R6) did not have a TB clearance on file. On 4/25/24 licensee did not provide a copy of TB test for R5-R6. Deficiency not cleared. *Civil Penalties will be noted today for failure to correct.* (CONTINUED ON LIC 809C) Type B - 1569.695(d) – Health and Safety Code - On 4/18/24 Emergency Disaster Plan was last reviewed on 8/30/22, plan does not meet the standards of current version LIC 610E(3/19). On 4/25/24 LPA reviewed a copy of LIC 610E(3/19). Deficiency cleared as of 4/25/24. Type B - 87705(c )(5) Care of Person with Dementia - On 4/18/24 LPA observed R6 last physician's report is dated 8/15/20. On 4/25/24 LPA reviewed physician's report for R6 dated 12/7/23. Deficiency cleared as of 4/25/24. Type B - 87303(a) Maintenance and Operation - On 4/16/24 LPAs observed buildup of soap and mold in each shower(3) and kitchen #2. On 4/25/24 LPA observed each shower and kitchen #2 which were observed clear of buildup and clean. Deficiency cleared as of 4/25/24. Type B - 87303 (e)(5) Maintenance and Operation - On 4/16/24 LPA observed that 3 out of 3 showers did not have a skid mat. On 4/25/24 LPA observed a skid mat in each shower. Deficiency cleared as of 4/25/24.the state’s words, verbatim · CDSS document, Apr 25, 2024
Apr 18, 2024Facility evaluation reportCase Management - Annual ContinuationReport on file

Type of visit: Case Management - Annual Continuation

Licensing Program Analyst (LPA) Mary Flores conducted a continue unannounced annual visit at the facility using the inspection CARE tool. LPA met with Linda King and explained the reason for the visit. Assistant Administrator arrived 30 minutes later. During this visit LPA completed the following domains: Infection Control, Operational Requirements, Staffing Personnel Records/Staff Training, Resident Rights/Information, Planned Activities, Resident Records / Incident Reports, Disaster Preparedness, Residents with Special Health Needs. LPA Flores reviewed files for 5 residents, per file review Resident #1-#3(R1-R3) have a prohibited health condition and are not receiving hospice services. Resident #3(R3), R1,and R2 are bedridden per physician's report, facility has a fire clearance for 1 bedridden resident and is currently operating outside their license. R1 and R3 have full bed rails in their beds and are not receiving hospice services. Resident #4-#6(R4-R6) and R2 have half bed rails in their beds and no bed rail physician order/request was observed in their files. R5 and R6 do not have a TB test clearance in their file. R6's last physician report is dated 8/15/20 and has a dementia diagnosis. LPA reviewed 5 staff, facility's Infection Control plan and Emergency Disaster Plan (LIC 610E 10/03) last reviewed on 8/30/22. Last fire drill was conducted on 3/29/24. LPA obtained a copy of Infection Control PLan and Liability Insurance. During initial visit on 4/16/24, LPAs Flores and Gutierrez observed two beds and male's clothes and shoes in room #6 upon asking the reason staff #2(S2) and administrator stated, S2 sleeps in resident's room #6 per family's request. Deficiencies are noted on LIC 809D per Title 22 Regulations. Exit interview was conducted with Hongwei He staff and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 18, 2024

The state marks this report as 6 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Apr 16, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA)s Mary Flores and Christian Gutierrez conducted an unannounced annual visit at the facility using the inspection CARE tool. LPAs met with Winnie Tan and explained the reason for the visit. Administrator arrived 30 minutes later. The facility is licensed to serve 1 bedridden and 5 non-ambulatory residents age 60 and above, with a hospice waiver for 1. The facility located in a commercial/residential area and consist of three (3) cottage units, each unit consist of a living room, kitchen, a bathroom, and two (2) resident rooms, a front yard, two (2) garage, laundry is located in the garage, and a shed. LPAs toured the facility with Winnie Tan, and Checksim Lim and observed the following: Facility is good repair indoor and outdoor. Food supplies were observed in each unit and no grains, no pastas, no rice, no breads, no fruits were observed, few vegetables and meats were observed. No sufficient food supplies were observed sufficient for at least 2 days of perishables and 7 days of non-perishables. Kitchen in unit #2 (942) floor was observed dirty and cleaning supplies were observed accessible to the residents in a kitchen cabinet, under sink cabinet, and mirror storage. Unit #1(940) was observed with sufficient lighting, furniture, and bedding supplies. Bathroom does not have a skid mat in the shower. Bathroom's shower was observed with soap buildup and no skid mat was observed. Water temperature was tested at 109.4 degrees F. Unit #2(942) was observed with sufficient lighting, furniture, and bedding supplies. Bathroom does not have a skid mat in the shower. Bathroom's shower was observed with soap mildew buildup and no skid mat was observed. Water temperature was tested at 120.9 degrees F. Unit #3(944) was observed with sufficient lighting, furniture, and bedding supplies. Bathroom does not have a skid mat in the shower. Bathroom's shower was observed with soap/mildew buildup and no skid mat was observed. Water temperature was tested at 138.2 degrees F. Medication was observed in the refrigerator accessible to the residents. (CONTINUED ON LIC 809C) LPAs reviewed medication for 5 residents. LPAs reviewed staff roster and staff #1(S1) was observed working on unit #1 and does not have a background clearance, per administrator 4/16/24 was S1's first day working at the facility. During this visit LPAs concluded three CARE tool domains: Physical plant, Food Services, and Incidental Medical. LPA Flores will return at a different time to continue annual visit. Deficiencies were noted on LIC 809D per Title 22 Regulations. Exit interview was conducted with Hongwei He staff and a copy of this report, LIC 809D, and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 16, 2024
Earlier years2022 to 2023 · 4 documents

20232 state visits · 2 documents

Jul 13, 2023Complaint investigation reportSubstantiated

Allegation investigated: Medications are accessible to residents in care. Knives are accessible to residents in care.

Licensing Program Analyst (LPA) Ashley Calderon conducted an unannounced compliant visit on 07/13/2023 at 09:15 am. LPA was met by caregiver Hengcai Sun/ Staff #1 (S1) at 9:15am and explained the purpose of the visit. At 11:30am, Administrator Hugh He arrived to assist with todays visit. During todays visit the following was observed/conducted/collected: LPA requested and obtained a copy of staff and resident roster via email. LPA conducted a tour in all 3 units. First unit toured was Unit 944 LPA conducted a tour with Staff #2 (S2). Unit 942 was toured next by LPA and alongside Hengcai. Unit 940 last building to be toured was toured by LPA alongside with Staff #3 (S3). All three buildings have kitchen, bathroom, living room and residents rooms. At 11:45am Operation Manager Sophia Chan arrived to assist with the visit. Continuation on 9099-C... Substantiated Regarding allegation: Medications are accessible to residents in care. During today's visit LPA observed: Unit 940 all cabinets for medications were securely locked and inaccessible to resident in care, only 1 resident resides in this unit. Unit 942 medication cabinet in hallway 2 drawers for 2 residents medications were observed unlocked, pad locks latched on cabinet door but not securely closed. At 9:34am,Unit 944 medication cabinet 2 drawers for 2 residents were observed with padlock left open and not securely closed. At 11:26am LPA found Staff #4 medication bottle containing pills on table stand under living room TV. LPA interviewed Administrator who stated those are a staff medication, Hugh removed medication from facility. LPA interviewed S1 and S2 stated leaving medication cabinet closed with attached padlock but not securely locking padluck shut closed. S1 stated not securely locking of pad locks for knives when continuing to their next task. S2 stated not knowing code for code padlock for medication cabinets therefore leaves it padlock open. LPA attempt to interview all 5 residents in care , there was language barrier and/ or residents had dementia and/or were found sleeping. LPA observed Administrator Hugh telling S2 the passcode for padlocks for medication cabinets. Based on staff interviews and observation allegation is deem to be substantiated. Regarding allegation: Knives are accessible to residents in care. During today's visit LPA observed: Unit 940 cabinets for knives were securely locked and inaccessible to client(s). At 9:44am Unit 942 knife cabinet in kitchen padlocks were observed unlocked, pad locks latched but not securely shut closed. At 9:15am Unit 944 knife cabinet in kitchen were observed with padlock left open and not securely closed. LPA interviewed staff: S1 stated not securely locking of pad locks for knives when continuing to their next task. S2 stated not knowing where key is for padlock for knife cabinet. LPA observed Administrator Hugh telling S2 where key was located for knife cabinet. LPA attempt to interview all 5 residents in care , there was language barrier and/or residents had dementia and/or were found sleeping. Based on staff interviews and observation allegation is deem to be substantiated. Deficiencies were issued on 9099-D and Civil Penalties for Repeat Deficiencies were distributed for the two allegations listed above. Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6. Exit interview was conducted, a copy of this report and Appeal Rights were provided to Administrator Hugh He.the state’s words, verbatim · CDSS document, Jul 13, 2023 · control 28-AS-20230705154738

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(h)(2) · Plan of correction due date: Jul 14, 2023

(h) The following requirements shall apply to medications which are centrally stored:(2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication. This requirement is not met as evidenced by: Unit 942 and 944 medication cabinet in hallways were observed unlocked, pad locks latched on cabinet door but not securely shut closed.LPA found Staff #4 medication bottle containing pills on table stand under living room TV. Based on LPA observation the licensee did not comply with the section cited above resulting in 5 out of 5 residents, which poses an immediate helath, safety or personal rifhts risk to residents in care.the state’s words, verbatim · CDSS document, Jul 13, 2023

Plan of correction: Facility Administrator immedeatly removed staff medication out of facility premisis and locked all cabinets, instructing staff were to find keys and what the code is for padlocks were. Facility Administartor will provide all staff locker for each unit for personal belongings by date 7/31/23 . Facility Administrator will provide an in-service training on Regulation 87465 Incidental Medical and Dental Care and provide proof to LPA by date 7/31/23.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87309(a) · Plan of correction due date: Jul 14, 2023

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in 5 out of 5 residents. LPA observed at Unit 942 and 944 Unit, having knife cabinets in kitchen padlocks observed unlocked, pad locks latched but not securely shut closed. Observations poses an immediate health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jul 13, 2023

Plan of correction: Facility Administartor will ensure all disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. Licensee must re-train staff on regulation 87309 Storage Space and how to safe guard these items and send proof of training by 7/31/23. Admin. shut padlocks and provided staff with insturctions on where to locate padlock key and provide passcode to staff in unit 944.

Apr 4, 2023Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced Annual Required Visit on 04/04/2023 at 09:15 am. LPA was met by Staff# 1 (S1) and explained the purpose of the visit. Facility is licensed to residents over 60 years old and is currently approved for five (5) hospice residents. LPA requested and obtained a copy of Personnel Report (LIC 500), and Resident Roster (LIC 9020). LPA OBSERVATIONS: Tour began at 09:42 am and was led by LPA due to no designation of facility responsibility. According to S1 Administrator Pearl He is out of the country and neither S1 nor LPA could locate LIC 308 (Designation of Facility Responsibility form). At 10:20 am, Staff #2 (S2) arrived to assist with the remaining tour. The Facility is divided into three (3) units and located in a main street. Each unit contains 2 resident bedrooms, 1 shared full resident bathroom, hand washing station, kitchen, living room, dining room, and linen closet. UNIT 940 LIVING ROOM AREA: Living room contained one (1) couch and LPA observed several chairs and a small table in this area. LPA observed files, boxes, bags filled with various items in the corner of the room. LPA observed a mattress and folding bed frame behind couch. At 12:55 pm, when LPA was returning to unit 940 to gather briefcase, LPA observed R3 sitting in a wheelchair, undressed from the waist down, in a common area. KITCHEN: Water temperature in kitchen was measured at 122.3 degrees F, which is not within the required 105 – 120 degrees F. LPA observed kitchen walls to contain yellowish and brown spatter on stove backsplash and surrounding walls. LPA observed dirt, litter, and crumbs in kitchen cabinet, that contained spices. Kitchen floors were observed to be dirty with food debris and baseboards contained grime. Kitchen appliances were observed to contain caked on spatter and were sticky to the touch. HAND WASHING STATION: Water temperature was measured at 123.0 degrees F, which is not within the required 105 – 120 degrees F. LPA observed toilet bowl disinfectant in cabinet located directly under sink, which was accessible to 2 out of 2 residents in care. LPA observed a pair of scissors in a plastic cup behind hand washing station, which was accessible to 2 clients. RESIDENT BEDROOMS 1-2: All contained the required furnishings, linen, and lighting as required. SHARED BATHROOM# 1: LPA observed toilet to be dirty with yellowish/brown stains in rim of toilet. LPA observed hair and caked dirt behind toilet seat. LPA observed grab bars near toilet and standing shower. Bathroom floors were observed to contain hair and grime. Water temperature was measure at 126.5 degrees F. Dining room: LPA observed serval bags in various items on dining room table. LPA observed two (2) chairs near table. LPA observed PPE supplies, and adult hygiene products stacked in corner of dining area. CENTRALLY STORED MEDICATIONS: LPA reviewed medications for 2 residents in this unit. UNIT 942 LIVING ROOM AREA: Living room contained one (1) couch and LPA observed several chairs and a small table in this area. LPA observed a table with various folders and papers piled up in a nearby corner. KITCHEN: Water temperature in kitchen was measured at 135.3 degrees F, which is not within the required 105 – 120 degrees F. LPA observed kitchen walls to contain yellowish and brown spatter on stove backsplash and surrounding walls. Kitchen floors were observed to be dirty with food debris and baseboards contained grime. Sufficient supply of perishables and non-perishables was observed. HAND WASHING STATION: Water temperature was measured at 140.0 degrees F, which is not within the required 105 – 120 degrees F. LPA observed a pair of scissors in a cup behind hand washing station. RESIDENT BEDROOMS 3-4: All contained the required furnishings, linen, and lighting as required. SHARED BATHROOM# 1: LPA observed toilet to be dirty with yellowish/brown stains in rim of toilet. LPA observed hair and caked dirt behind toilet seat. LPA observed grab bars near toilet and standing shower. Bathroom floors were observed to contain hair and grime. Water temperature was measured at 138.2 degrees F. DINING ROOM: LPA observed serval bags and papers located on table. Not enough seating for residents and visitors was observed. CENTRALLY STORED MEDICATIONS: LPA observed C3’s spouse access C3’s open medication cabinet that staff opened at their request. C3’s spouse began to divide medications in holders and place back in medication cabinet. UNIT 944 LIVING ROOM AREA: Living room contained one (1) couch and LPA observed several chairs and a small table in this area. LPA observed a table with various folders and papers piled up in a nearby corner. KITCHEN: Water temperature in kitchen was measured at 155.3 degrees F, which is not within the required 105 – 120 degrees F. LPA observed kitchen walls to contain yellowish and brown spatter on stove backsplash and surrounding walls. Kitchen floors were observed to be dirty with food debris and baseboards contained grime. Sufficient supply of perishables and non-perishables was observed. Disinfectant sprays were observed under kitchen sink and accessible to 2 clients in care. LPA observed stove knob to be held in place by black tape. Appliances were observed to be dirty and sticky to touch. HAND WASHING STATION: Water temperature was measured at 147.9 degrees F, which is not within the required 105 – 120 degrees F. LPA observed a pair of scissors in a cup behind hand washing station. RESIDENT BEDROOMS 5-6: All contained the required furnishings, linen, and lighting as required. SHARED BATHROOM# 1: LPA observed toilet to be dirty with yellowish/brown stains in rim of toilet. LPA observed hair and caked dirt behind toilet seat. LPA observed grab bars near toilet and standing shower. Bathroom floors were observed to contain hair and grime. Water temperature was measured at 154.5 degrees F. DINING ROOM: LPA observed serval bags and papers located on table. Not enough seating for residents and visitors was observed. LPA observed a bottle of tide laundry soap next to food items on a near by shelf. LPA observed a bottle of wound care next to bananas. CENTRALLY STORED MEDICATIONS: LPA observed R1 and R2 received medications but staff did not record dosage accurately. Deficiencies are being cited. Exit interview conducted with S2, and LIC 809, LIC 809-C, LIC 809-D, and appeals rights will be emailed due to printer problems.the state’s words, verbatim · CDSS document, Apr 4, 2023

20222 state visits · 2 documents

Jun 30, 2022Complaint investigation reportUnsubstantiated

Allegation investigated: Facility not allowing visitors. Facility not taking prevention measures to prevent the spread of COVID-19. Facility not allowing visitors. Facility storing expired food. Facility refrigerator is unsanitary. Facility did not properly label food items.

LPA Lopez made subsequent visit to facility to investigate the above allegations. Initial visit was on 01/31/2022. LPA was greeted by care giver Linda Pamintuan and Administrator Pearl He arrived a short time later. LPA explained the purpose of the visit. LPA took tour of facility with administrator. The investigation consisted of interviews with administrator and 2 staff who were on duty. 2 residents at facility could not be interviewed and 1 resident was not at facility at time of visit. Allegation: Facility not allowing visitors. Administrator and 2/2 staff stated that visitors are allowed, and LPA observed visitor policy and sign in log of visitors for the current month. Allegation: Facility not taking prevention measures to prevent the spread of COVID-19. Administrator and 2/2 staff stated that they always wear mask and sanitize surfaces to prevent spread of covid-19. LPA was screened at facility and temperature taken. LPA observed PPE supllies and staff wearing mask. Unsubstantiated Allegation: Facility did not properly label food items. Administrator and 2/2 staff stated they always label food properly before storing food. LPA observed and inspected 2 refrigerators/freezers at facility and both had food that was properly stored. (For the remaining allegations please see 9099A) Based on the interviews conducted with the staff and observation, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations above are s UNSUBSTANTIATED. Exit interview held. A copy of the report and appeal rights was provided to Administrator Pearl Hethe state’s words, verbatim · CDSS document, Jun 30, 2022 · control 28-AS-20220127150822

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(a) · Plan of correction due date: Jul 7, 2022

General Food Service Requirements. The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents..... All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement was not met evidenced by: Based on observation, on 6/30/22 the facility had one expired food item in refrigerator. This poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jun 30, 2022

Plan of correction: Licensee stated it was caregiver item and disposed of expired food item during visit. Licensee shall conduct a regular inventory of all food goods and discard all expired foods. Submit a written plan stating what was done, and proof of staff training by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(29) · Plan of correction due date: Jul 7, 2022

b (b) The following food service requirements shall apply: All equipment, fixed or mobile, and dishes, shall be kept clean and maintained in good repair and free of breaks, open seams, cracks or chips. This requirement was not met evidenced by: LPA observed both refirgrators and the freezer are in unsanitary condition.the state’s words, verbatim · CDSS document, Jun 30, 2022

Plan of correction: Licensee cleaned both refrigerators during visit. ***no further action is required***

May 10, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Cynthia Chan conducted an unannounced site visit for the required annual inspection. Upon arrival at the facility, LPA met with Staff, Linda King, who assisted with the visit. Administrator, Pearl He, arrived shortly thereafter to join the inspection. The facility is licensed to serve a total of 6 residents, one may be bedridden and 5 non-ambulatory ages 60 and above. The hospice waiver is approved for 1 resident. LPA utilized the infection control domain for the inspection and also reviewed medications and food supplies. The facility consists of 3 separate units on the same lot. Each unit consists of 2 resident bedrooms, one bathroom, living room, dining room, and kitchen. There are 2 separate garages located in the back. There are no pools or bodies of water at the location. During today's visit, LPA observed one bedridden resident in the front unit (940), no residents residing in the middle unit (942), and 2 residents in the back unit (944). The facility has a sign in station with masks and hand sanitizers available at each of the unit. Covid-19 signage are posted at each of the units. LPA requested for the Administrator to include the hand washing signage in the bathrooms and kitchen. There were at least 30 days of PPE supplies in storage. Disinfectants and cleaning solution are properly stored making them inaccessible to residents. Staff were observed wearing face masks. LPA reviewed the medications for all 3 residents. LPA issued citations for the following items: * A week of non-perishable items were not observed at the facility. * 2 of the medications for Resident #3 had not obtained the refills, therefore, LPA observed the bottles empty. Per the administrator, the family obtains the refill but has not brought them over. The deficiencies are cited on the LIC809D. A copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, May 10, 2022

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

5 of 6 beds were occupied at the July 13, 2023 state visit — a count on that day, not an opening.

License holder

Ace Senior Care Manor, Inc., licensed since 2009.

The state’s totals for this licenseSince 2009, as the state’s facility page counts them
State visits on file
14
Total complaints
2
Substantiated allegations
4
Type A citations
2
Type B citations
2

These are the state’s own totals for this license since 2009, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations20
Type B citations20
Substantiated allegations40
Total complaints20

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

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Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Ace Senior Care Manor

Is Ace Senior Care Manor licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is Ace Senior Care Manor licensed for?

6 residents — a small home, per CDSS records as of October 26, 2026.

Has Ace Senior Care Manor been cited?

2 Type A and 2 Type B citations since 2009, per CDSS records as of October 26, 2026. Those records count 14 state visits over the same years.

Is Ace Senior Care Manor still open?

This license was on the CDSS roster as of November 12, 2026.

What does Ace Senior Care Manor cost?

$6,400 a month to start is a Covelight estimate, likely $5,250–$7,850. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 12 small homes and similar homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 12 other homes of a similar licensed size in Pasadena that publish a starting rate, the middle half runs $6,000 to $8,000 a month, and the middle figure is $7,750 (n = 12 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Ace Senior Care Manor take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Ace Senior Care Manor, Inc., per CDSS records as of October 26, 2026.

Is there a hospital nearby?

Huntington Hospital is 2.3 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Ace Senior Care Manor keep a resident on hospice?

Hospice care is approved on this license, covering up to 1 resident, per CDSS records as of October 26, 2026.

Ace Senior Care Manor license and inspection record

  • Name on the license: “ACE SENIOR CARE MANOR, INC.”, per the CDSS roster as of May 25, 2025.
  • License #197607681. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
  • Licensed to Ace Senior Care Manor, Inc., per CDSS records as of October 26, 2026.
  • First licensed in 2009, per CDSS records as of October 26, 2026.
  • 14 state inspection visits since 2009, per CDSS records as of October 26, 2026.
  • 2 Type A and 2 Type B citations on file since 2009, per CDSS records as of October 26, 2026. The same records count 14 state visits in that period.
  • 2 complaints and 4 substantiated allegations on file since 2009, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is April 28, 2026, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in Los Angeles County, most information on file first. Every listed home appears on the same terms.

  • Map

    Pasadena · 0.4 mi

    El Molino Rose Villa

    Small home · licensed for 6

    Starting rate

    $8,250 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
  • Map

    Pasadena · 0.5 mi

    Astoria Park Senior Living

    Large community · licensed for 220

    Starting rate

    $3,800 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Pasadena · 0.6 mi

    Villa Gardens

    Large community · licensed for 340

    Starting rate

    $10,995 a month to start

    Listed by the home on its own website · October 5, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Pasadena · 0.5 mi

    Arbor Vista

    Large community · licensed for 69

    Estimated starting rate

    $4,050 a month to start

    Covelight estimate · likely $3,150–$5,150

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Pasadena · 0.5 mi

    Pasadena Elderly Care Home

    Small home · licensed for 6

    Estimated starting rate

    $6,950 a month to start

    Covelight estimate · likely $5,700–$8,550

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Pasadena · 0.5 mi

    Santa Barbara Guest Home #2

    Small home · licensed for 6

    Estimated starting rate

    $5,850 a month to start

    Covelight estimate · likely $4,800–$7,200
    • Assisted living: Licensed by California as a Residential Care Facility for the Elderly — the assisted-living license category.

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Pasadena · Licensed for 6

(626) 398-2098

From the state licensing record · October 26, 2026

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