Village Care

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 2:33PM. The LPA met with the Licensee Gigi Papazian and Administrator Alin Papazian. Entrance interview conducted. Beginning at 2:36PM, the LPA and the Staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was observed: KITCHEN: There was a laundry closet in the Kitchen that was observed to be operational with locked cabinets which stored detergent, cleaning supplies, and a first aid kit. Knives were stored inaccessible in a locked drawer near the sink. Kitchen appliances were clean and in operable condition. Food in the refrigerator and freezer were observed to be of good quality. The facility had a sufficient supply of perishable and non-perishable food. COMMON AREAS: At the time of the visit, the living room and dining room furniture was observed to be in good condition. There is a fireplace in the living room, which was observed to be screened and inaccessible. Also located in the dining room was the facility’s office space which had a desk and three (3) locked cabinets that contained files and medications. LPA observed nightlights throughout the facility. The facility maintained a comfortable temperature throughout the visit. Report Continued on LIC 809-C BEDROOMS/RESTROOMS: There were four (4) total bedrooms. Each Bedroom had a direct exit to the outside, except for Bedroom #1. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Extra linens were stored in the hallway cabinets. There were three (3) total restrooms in the facility: two (2) were shared and located in the hallways, and one (1) was a private restroom located in Bedroom #3. Restrooms were clean and sanitary and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap, paper products, and displayed hand washing signs. Hot water was tested and measured between 114.8 degrees F and 116.4 degrees F. OUTDOOR AREA: The backyard has one (1) patio area equipped with furniture for residents and visitors to use. There is a driveway gate used for emergency exits and is remote and manually operated. On the opposite side of the property was a gate with a ramp that only Bedroom #2 had direct access to. No bodies of water noted, and exits are free of obstructions. The LPA observed a detached garage connected to the driveway which contained general storage, extra facility supplies, extra food, and emergency food and water. The LPA observed an unoccupied Additional Dwelling Unit (ADU) in the rear of the property. RECORDS: Record review began at 2:51PM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. Report Continued on LIC 809-C INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, the LPA reviewed the facility's infection control plan and emergency disaster plan. Both documents were observed to be complete and updated annually as required. Emergency disaster drills are conducted quarterly, with the last documented drill on 06/01/2026. Smoke and Carbon Monoxide alarms were tested at 4:03PM and were operational. One (1) fire extinguisher was observed and was purchased on 06/15/2026. MEDICATIONS: Medication review began at 4:05PM. Medications are centrally stored and kept inaccessible in the office area. Medications were observed for two (2) residents. Medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. No deficiency cited. Exit interview conducted. A copy of today's report was reviewed and provided.the state’s words, verbatim · CDSS document, Jul 8, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Quoc Huynh arrived at the facility unannounced to conduct a required annual visit at 9:56AM. The LPA was greeted by Staff, informed them of the reason for the visit, and Staff proceeded to notify the Administrator. The Administrator arrived at 10:50AM. Entrance interview conducted. Beginning at 10:26AM, the LPA and the Staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. The following was observed: KITCHEN: There was a laundry closet in the Kitchen that was observed to be operational with locked cabinets which stored detergent, cleaning supplies, and a first aid kit. Knives were stored inaccessible in a locked drawer near the sink. Kitchen appliances were clean and in operable condition. LPA observed the kitchen sink to have mold in the grout and the surrounding counter space. The Staff stated they informed the Licensee about the mold a couple days prior to the visit. The Licensee contacted a plumber over the weekend, who arrived at the facility towards the end of the visit. Food in the refrigerator was observed to be properly stored with labels and dates. Report Continued on LIC 809-C COMMON AREAS: At the time of the visit, the living room and dining room furniture was observed to be in good condition. There was a fireplace in the living room, which was observed to be screened and inaccessible. Also located in the dining room was the facility’s office space which had a desk and three (3) locked cabinets that contained files and medications. LPA observed nightlights throughout the facility. The facility maintained a comfortable temperature throughout the visit. One (1) fire extinguisher was observed and was purchased on 06/27/2025. BEDROOMS/RESTROOMS: There were four (4) total bedrooms: Bedrooms #1 and #2 are private, Bedroom #4 is shared, and Bedroom #3 can be utilized as a private or shared room. Each Bedroom had a direct exit to the outside, except for Bedroom #1. Bedrooms were furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. LPA observed Bedrooms #1 and #2 had mounted cameras. The Administrator and Staff stated they were unplugged and not being utilized. LPA advised the Administrator to completely remove them from the walls, to which they agreed. Extra linens were stored in the hallway cabinets. There were three (3) total restrooms in the facility: two (2) were shared and located in the hallways, and one (1) was a private restroom located in Bedroom #3. Restrooms were clean and sanitary and in operating condition with grab bars and non-slip surfaces. All restrooms were sufficiently stocked with soap, paper products, and displayed hand washing signs. The restroom in Bedroom #3 had two (2) sinks, one of which was observed to be leaking. The plumber stated they would need to replace both sinks in the restroom. Hot water was tested and measured between 106.9 degrees F and 109.6 degrees F. OUTDOOR AREA: The backyard had one (1) patio area equipped with furniture for residents and visitors to use. There is a driveway gate used as an emergency exits and is remote and manually operated. On the opposite side of the property was a gate with a ramp that only Bedroom #2 had direct access to. No bodies of water noted, and exits were free of obstructions. The LPA observed a detached garage connected to the driveway which contained general storage, extra facility supplies, extra food, and emergency food and water. Report Continued on LIC 809-C LPA observed an Additional Dwelling Unit (ADU) under construction in the rear of the property. The facility notified the Department, however, will need to also send an updated facility sketch, building permits, and a written plan of the intended use of the ADU. RECORDS: Record review began at 11:15AM. Resident records were reviewed for, but not limited to care plans, physician's report, admissions agreement, and consent forms. All records were in order. Personnel records were reviewed for, but not limited to health assessments, criminal record clearances, first aid/CPR training, and the appropriate training. All files were in order. LPA observed the Licensee Gigi Papazian did not have a current Administrative Certificate on file. The Administrator stated that they have missed the window for renewal and will need to restart the application process from the beginning. MEDICATIONS: Medication review began at 2:20PM. Medications are centrally stored and kept inaccessible in the office area. Medications were observed for two (2) residents. Medications are labeled and checked for expiration dates. Medications are properly documented on the centrally stored medications and destruction record. No errors observed during the medication review. INFECTION CONTROL/EMERGENCY DISASTER PLAN: During today's visit, the LPA reviewed the facility's infection control plan and emergency disaster plan. Both documents were observed to be complete and updated annually as required. Emergency disaster drills are conducted quarterly, with the last documented drill on 06/01/2025. Smoke and Carbon Monoxide alarms were tested at 2:41PM and were operational. Pursuant to Title 22 CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D). Exit interview conducted. A copy of today's report and appeal rights were reviewed and provided.the state’s words, verbatim · CDSS document, Jun 30, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Trevor Byrne arrived at the facility unannounced to conduct a required annual visit at 08:53 AM. LPA was greeted by Facility staff who contacted the facility administrator Alin S Papazian. Facility administrator arrived to the facility at approximately 10:00 AM Entrance interview conducted. Beginning at 08:58 AM, the LPA, along with Facility staff toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: COMMON AREAS: This includes the living room and dining room areas. LPA observed common area to be clean and properly furnished at the time of the visit. Cameras were observed in the common areas staff stated that the cameras record audio. A properly screened fireplace was noted in the living room. The LPA observed the fire extinguisher to be fully charged and purchased on 07/05/2024. Smoke detectors and carbon monoxide detectors were tested at 09:37 AM and were functional at the time of the visit. KITCHEN & LAUNDRY: The LPA observed the kitchen area to be clean. Kitchen appliances were in operable condition. The facility has a sufficient supply of seven (7) days perishable and two (2) days non-perishable food and emergency water. The LPA observed one designated cabinet where knives and sharps are stored locked and inaccessible to residents. At 9:05 AM LPA inspected the refrigerator which was observed to contain expired milk. LPA observed moldy vegetables stored on the kitchen counter that were discarded promptly. The laundry is located in a closet attached to the kitchen. Laundry supplies were observed to be in a locked cabinet inaccessible to residents in care. Report Continued on LIC 809-C Continued from LIC 809-C BATHROOMS: There are three (3) bathrooms for resident use, one (1) of which is a private resident restroom located in bedroom three (3) and two (2) are shared resident restrooms. Restrooms were observed to be equipped with nonskid surfaces and contain nonskid mats. Grab bars were observed in the bathrooms. The water temperature was measured between108.7 and 118.4 degrees Fahrenheit, which is in compliance with regulation. BEDROOMS: There are four (4) bedrooms in the facility; all are designated for resident use, including two (2) shared rooms, All 4 (four) resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings and sufficient lighting. Cameras were observed in resident rooms. The closet light in resident bedroom three (3) was observed to be nonfunctional at the time of the visit. OUTDOOR SPACE: The backyard has sufficient patio furniture including a table and chairs for resident use. Facility has one exit gate that was observed at 09:34 AM to be locked and failed to self-latch, LPA observed clear passageways for emergency exit use. LPA observed ongoing construction in the backyard. GARAGE: The entry to the garage was observed to be locked and inaccessible to residents. Laundry supplies and chemicals are stored in a cabinet. Garage contained adequate emergency food and water supplies. LPA observed expired emergency food supplies that were discarded at the time of the visit. RECORD REVIEW: Staff and resident records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, fingerprint clearance, resident physician's report, needs and service appraisal, and personal rights. LPA reviewed employee trainings and observed the training logs to lack the number of hours completed for each training. MEDICATION REVIEW: Began at 11:45AM. Medications for 2 (two) of five (5) residents were observed. All medications reviewed were documented and no deficiencies were observed during medication review. Report Continued on LIC 809-C Continued from LIC 809-C INFECTION CONTROL/EMERGENCY DISASTER PLANNING: During today’s visit, the LPA reviewed the facility's infection control practices and the facility's emergency disaster plan. The facility’s policies and procedures as it pertains to infection control are adequate. Last emergency disaster drill was conducted 06/01/2024. The facility’s emergency disaster plan was outdated at the time of the visit and requires revision. INTERVIEWS: LPA interviewed two (2) staff and one (2) residents. 2 (two) out of 2 (two) residents stated that there were not enough activities for them to participate in at the facility. Both staff were knowledgeable on their roles and responsibilities. The following deficiencies were observed (See LIC 809-Ds) and cited from the California Code of Regulations, Title 22 and/or California Health and Safety Code. Licensee was advised that failure to correct the deficiency may result in civil penalties. Exit interview conducted. A copy of the report and appeal rights were provided.the state’s words, verbatim · CDSS document, Jul 24, 2024