Saint Leo's Helping Hands is a residential care home for the elderly (RCFE) in Panorama City, Los Angeles County, California — state license #195850601, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 5 dated inspection and complaint documents on file for this home going back to 2025, the most recent dated April 22, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2025, the state has visited this home 5 times and filed 5 documents. The most recent is a facility evaluation report, dated April 22, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated January 29, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 29, 2026Unsubstantiated
Allegation investigated: Personal Rights-Questionable Death
Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA Urena was greeted by the staff, and the staff contacted the Administrator on the telephone. The Administrator stated they would arrive at the facility soon to meet with the LPA. The LPA met with the Administrator and explained the reason for the visit. On 06/12/2025, the Woodland Hills North (WHN) Regional Office (RO) received a complaint alleging that the Saint Leos Helping Hands facility staff neglected the care of Resident #1 (R1) resulting in R1’s death, which occurred at Valley Presbyterian Hospital on 5/28/2025. On 06/12/2025, the RO referred this case to the Investigations Branch (IB). The complaint was initially assigned to Investigator Amina Luckett. On 07/22/2025, the investigation was reassigned to Investigator Jose Santana. Continues on LIC 9099C (page 2.) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2026 · control 29-AS-20250612112804
Jan 29, 2026Substantiated
Allegation investigated: Staff are not meeting the needs and services of the residents. Staff provided expired medication to a resident. Staff are unable to provide proper documentation for the residents while in care. Unqualified staff is providing care and supervision.
Licensing Program Analyst (LPA) Sandra Urena conducted a subsequent unannounced visit to deliver the findings for the allegations listed above. During today’s visit, LPA Urena was greeted by the staff, and the staff contacted the Administrator on the telephone. The Administrator stated they would arrive at the facility soon to meet with the LPA. The LPA met with the Administrator and explained the reason for the visit. On 05/15/2025, Licensing Program Analyst (LPA) Sandra Urena, along with Captain Cameron Langhans from the Los Angeles City Fire Department conducted an initial 10-day visit to investigate the allegations listed above. The LPA spoke with the Administrator on the phone and explained the reason for the visit. The Administrator arrived shortly thereafter. LPA Urena interviewed the residents and Administrator from approximately 9:45 a.m. to 12:30 p.m. Continues on LIC 9099C page 2. Substantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2026 · control 29-AS-20250514101524
Apr 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Saint Leo's Helping Hands licensed?
Yes — Saint Leo's Helping Hands is a licensed residential care home for the elderly (RCFE) in Panorama City (Los Angeles County): California license #195850601, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 5 inspection and complaint documents since 2025; the most recent, a facility evaluation report dated April 22, 2026, appears in the inspection record on this page.
Can Saint Leo's Helping Hands care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Saint Leo's Helping Hands with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX(6) NON-AMBULATORY RESIDENTS, OF WHICH ONE(1) MAY BE BEDRIDDEN IN ROOM #4. WAIVER/GRANTED FOR HOSPICE CARE FOR (6). (6).
How much does Saint Leo's Helping Hands cost?
California's public licensing record does not include Saint Leo's Helping Hands's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Saint Leo's Helping Hands accept Medi-Cal or the Assisted Living Waiver?
Saint Leo's Helping Hands is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on January 29, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Saint Leo's Helping Hands?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 5 state visits and 5 dated documents since 2025 for Saint Leo's Helping Hands; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 29, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 5 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(818) 433-1373Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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