Large community · Licensed for 58 · Livermore
Bethany Home Senior Living
3322 East Ave., Livermore, CA 94550Licensed since 2021
Overview
No openings reported
- Approved by the state: Wheelchair · HospiceState licensing record · October 26, 2026
- Licensed for 58: a large care communityThe state license record
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 58 residents
- Hospiceup to 10 residents
Not on file: dementia and bedridden approvals.
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. APPROVED FOR 58 NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 10.
935 - ELDERLY
CDSS record, verbatim · October 26, 2026
Care services
These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.
Assisted living
Reported on bethanyhomecare.com · seen October 27, 2026.
Activities of daily living the home lists help withHygiene (Elements of the individualized care plans include) · Bathing (Elements of the individualized care plans include) · Dressing (Elements of the individualized care plans include) · Continence management (Elements of the individualized care plans include) · Bathing assistance · Dressing assistance
Reported on bethanyhomecare.com · source dated September 23, 2024.
Assistance with transfers
Reported on bethanyhomecare.com · seen October 27, 2026.
Works with residents’ own health care providers
Reported on bethanyhomecare.com · seen October 27, 2026.
Incontinence care
Reported on bethanyhomecare.com · source dated September 23, 2024.
Works with hospice
Reported on bethanyhomecare.com · source dated September 23, 2024.
24-hour supervision claimed
Reported on bethanyhomecare.com · source dated September 23, 2024.
As needs change
Staying through hospice
Hospice waiver on file · covers up to 10 — care may continue at the end of life
State licensing record · October 26, 2026
We’ll ask for you. Not on file for Bethany Home Senior Living: two-person transfers or a lift, who is awake overnight, help with medicines and care if memory loss develops. When we check availability, we ask about these too.
Check availabilityWhat it costs here
Covelight estimate
$5,200a month to start
Likely $4,050–$6,600
From 11 nearby homes that publish rates · this home’s rate is not on file
Monthly cost breakdownWith a studio and basic help · room, care and fees$5,200likely a month
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$5,200likely $4,050–$6,600
Covelight’s estimate starts from the rates 11 communities with 50 or more beds within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $4,050–$6,750
- $5,200
- First monthWith a one-time move-in fee · likely $4,900–$9,850
- $7,700
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes11 nearby homes publish starting rates of $2,995 to $9,320
11 homes like this within 15 miles publish starting rates mostly between $5,100–$9,200.
- Heritage EstatesLivermore · 1.5 mi · Large community$9,320Listed on its own website · assisted living, starting at · seen October 27, 2026
- Carefield PleasantonPleasanton · 6.2 mi · Large community$6,295Listed on its own website · shared studio · seen October 27, 2026
- The ParkviewPleasanton · 7.0 mi · Large community$6,182Listed on Seniorly · seen September 9, 2026
- Ivy Park at PleasantonPleasanton · 9.4 mi · Large community$4,995Listed on its own website · private studio & companion suites available floor plans · seen October 27, 2026
- Emerald ValleyDublin · 9.8 mi · Large community$5,400Listed on Seniorly · seen September 9, 2026
- Ivy Park at San RamonSan Ramon · 9.8 mi · Large community$5,895Listed on its own website · private studio & companion studio available floor plans · seen October 27, 2026
- The Reutlinger CommunityDanville · 12 mi · Large community$6,700Listed on its own website · assisted living starting rate · seen October 5, 2026
- Discovery Commons San RamonSan Ramon · 13 mi · Large community$6,855Listed on A Place for Mom · seen September 9, 2026
- Belmont Village San RamonSan Ramon · 14 mi · Large community$7,000Listed on Seniorly · seen September 9, 2026
- Fremont HillsFremont · 15 mi · Large community$2,995Listed on Seniorly · seen September 9, 2026
- Brookdale San RamonSan Ramon · 15 mi · Large community$3,010Listed on Seniorly · seen September 9, 2026
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 11 communities with 50 or more beds within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.
Rooms & the spaces they will use (4)Rooms come furnished · Laundry · Amenities
Rooms come furnished
Reported on bethanyhomecare.com · seen October 27, 2026.
LaundryDone by staff
Reported on bethanyhomecare.com · seen October 27, 2026.
AmenitiesIn-House Hair and Nail Services
Reported on bethanyhomecare.com · source dated September 23, 2024.
Housekeeping
Reported on bethanyhomecare.com · seen October 27, 2026.
Meals, preferences & familiar food (4)Residents choose between options at each meal · Cultural cuisine regularly served · Family may eat with the resident
Residents choose between options at each meal
Reported on bethanyhomecare.com · source dated September 23, 2024.
Cultural cuisine regularly servedClassic California cuisine
Reported on bethanyhomecare.com · source dated September 23, 2024.
Family may eat with the resident
Reported on bethanyhomecare.com · source dated September 23, 2024.
Dining atmosphereFamiliar and classic California cuisine
Reported on bethanyhomecare.com · source dated September 23, 2024.
Activities & the rhythm of a day (4)The shape of an ordinary day, as the home describes it · Activity types offered · Exercise or fitness program
The shape of an ordinary day, as the home describes itDaily activities and exercise
Reported on bethanyhomecare.com · seen October 27, 2026.
Activity types offeredDaily Activities · Fun activities · Fun activities that enrich, nurture and motivate our residents · Exercise
Daily Activities — reported on bethanyhomecare.com · seen October 27, 2026.
Fun activities · Fun activities that enrich, nurture and motivate our residents — reported on bethanyhomecare.com · source dated September 23, 2024.
Exercise — reported on bethanyhomecare.com · source dated September 23, 2024.
Exercise or fitness programExercise
Reported on bethanyhomecare.com · seen October 27, 2026.
Volunteers and outside groups visit
Reported on bethanyhomecare.com · source dated September 23, 2024.
Visiting & staying involved (4)Transport to medical appointments · Contact form · Transport for group outings
Transport to medical appointments
Reported on bethanyhomecare.com · seen October 27, 2026.
- Open on the website
Contact form
Reported on bethanyhomecare.com · source dated September 23, 2024.
Transport for group outings
Reported on bethanyhomecare.com · seen October 27, 2026.
Transportation
Reported on bethanyhomecare.com · source dated September 23, 2024.
About the home (1)Brand or trade name
Brand or trade nameBethany Homes
Reported on bethanyhomecare.com · seen October 27, 2026.
Where it is
3322 East Ave., Livermore, CA 94550Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #19200973 · See the state’s own record
The last 36 months — 14 of 25 documents
Complaint outcomes in these 36 months, in the state’s words: 4 “Substantiated” and 4 “Unsubstantiated”.
20262 state visits · 2 documents
Apr 22, 2026Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 04/22/2026 at 8:30AM, Licensing Program Analyst (LPA) Andrew Christy arrived unannounced to conduct the 1-Year Annual Required inspection. LPA met with Administrator, Rachell Paniagua, and explained the purpose of the visit. The facility currently houses 28 residents with a max capacity of 58 residents. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. No bodies of water were observed. A comfortable indoor temperature is maintained at 69.0 degrees Fahrenheit. The hot water temperature in the residents’ shared bathroom was measured at 107.8 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 05/27/2025. At 11:30AM, LPA reviewed five (5) resident files and six (6) staff files, all found to be complete. The emergency disaster plan was last reviewed 06/26/2025. Quarterly emergency drills were last conducted 01/27/2026 with an upcoming drill 04/24/2026. A review of resident medications and the Medication Administration Record (MAR) found no outstanding errors. No deficiencies cited during visit. Exit interview conducted and a copy of this report was provided to the administrator.the state’s words, verbatim · CDSS document, Apr 22, 2026
Mar 25, 2026Facility evaluation reportCase Management - Health ChecksReport on file
Type of visit: Case Management - Health Checks
On 03/25/26, Licensing Program Analyst (LPA) J. Clancy-Czuleger conducted an unannounced Health and Safety check due to the department receiving a priority 2 complaint. During the health and safety check, LPA observed a total of 6 staff members and 10 residents at the facility through out the shared spaces. LPA toured facility with Executive Director, including but not limited to bedrooms, kitchen, dining rooms, activities rooms. LPA observed residents comfortable in their surroundings. Residents in care appear to be safe and there are no imminent health/safety concerns on today's date. No deficiencies cited during the health and safety check. Exit interview conducted and a copy of this report provided.the state’s words, verbatim · CDSS document, Mar 25, 2026
20254 state visits · 7 documents
Oct 8, 2025Complaint investigation reportSubstantiated
Allegation investigated: Staff did not ensure facility is clean, safe, and/or in good repair
On 10/8/2025 at 10:00AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegation above. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. During the course of investigation, LPA interviewed resident, 4 staff, and witnesses. LPA obtained and reviewed documents including staff roster with contact information, staff schedule, emergency information, physician's report, care plan, and facility notes. LPA observed R1's toilet was unable to flush. R1's bathroom was cluttered with wheelchairs, oxygen tanks, and hoyer lift. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted with Rachell Paniagua. A copy of this report and appeal rights provided. Substantiated Staff did not ensure residents hygiene needs are being met Interview with staff indicated that R1 is getting showers once a week, sponge baths daily, and incontinence checks/changes every 2 hours. R1's care notes revealed that R1 has refused care from caregivers. Witness (W1) stated that R1 have refused care and food services from caregivers when W1 was present. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Rachell Paniagua. A copy of this report provided.the state’s words, verbatim · CDSS document, Oct 8, 2025 · control 15-AS-20250418091345
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Oct 24, 2025
Maintenance and Operation. (a)The facility shall be clean, safe, sanitary and in good repair at all times... This requirement is not met as evidence by: Based on observation, licensee did not comply with the section cited above by having R1's toilet in disrepair and clutter in R1's bathroom which poses a potential health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, Oct 8, 2025
Plan of correction: Administrator has agreed to repair R1's toilet and de-clutter R1's bathroom. Administrator will submit picture proof to CCLD by POC date. Civil penalty of $250 is being assessed for a repeat violation.
Sep 4, 2025Complaint investigation reportSubstantiated
Allegation investigated: Facility staff do not remain awake during overnight shifts
On 9/4/2025 at 10:30AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegation above. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. During the course of investigation, LPA interviewed resident, staff, and witnesses. LPA obtained and reviewed documents including physician's report, emergency information, staff schedule, and incident reports. Interview with witnesses revealed that R1 was discharged from hospital at around 1:00AM on 3/4/2025 and transported back to the facility via ambulance. Witnesses stated ambulance rang the facility bell for about an hour without response from facility staff and ambulance took R1 back to hospital around 3:00AM on 3/4/2025. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted with Rachell Paniagua. A copy of this report and appeal rights provided. Substantiatedthe state’s words, verbatim · CDSS document, Sep 4, 2025 · control 15-AS-20250304113131
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87415(a)(2) · Plan of correction due date: Sep 19, 2025
Night Supervision. In facilities caring for sixteen (16) to one hundred (100) residents at least one employee shall be on duty on the premises, and awake. Another employee shall be on call, and capable of responding within ten minutes. This requirement is not met as evidence by: Based on interviews, licensee did not comply with the section cited above by not having an awake staff at night shift which poses a potential health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, Sep 4, 2025
Plan of correction: Facility has agreed to create a written plan to address night staff schedule to ensure awake staff is present during night shift. Facility will submit plan to CCLD by POC date. Additionally, facility will submit an updated LIC500 to CCLD by POC date.
Sep 4, 2025Complaint investigation reportUnsubstantiated
Allegation investigated: Staff are not following their universal precaution plan Staff are not returning authorized representatives calls
On 9/4/2025 at 1:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegations above. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. During the course of investigation, LPA interviewed 2 staff, 4 residents, and witnesses. LPA obtained and reviewed documents including staff roster with contact information, emergency information, physician's report, care plan, facility notes, and hospice information. Staff are not following their universal precaution plan Interview with staff and residents revealed no residents was diagnosed with scabies. S1 stated that R1's family saw R1 itching/scratching and thought R1 had scabies. Interview with witnesses revealed that no resident was formally diagnosed by a doctor with scabies. (Continue on LIC9099C...) Unsubstantiated Staff are not returning authorized representatives calls Interview with residents revealed that family members are able to communicate with the facility staff and can make phone calls. Interview with witnesses indicated family members are able to communicate with staff either by phone or in-person. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Rachell Paniagua. A copy of this report provided.the state’s words, verbatim · CDSS document, Sep 4, 2025 · control 15-AS-20250626154122
May 15, 2025Complaint investigation reportSubstantiated
Allegation investigated: Facility is in disrepair.
On 5/15/2025 at 12:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegation above. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. During the course of investigation, LPA interviewed 5 staff and complainant. LPA obtained and reviewed documents including staff roster with contact information, MAR (medication administration records), medication list, medication release form, admission agreement, physician's report, preplacement appraisal, care plan, emergency information, and refund invoice. LPA observed the 3rd level's floor was in disrepair. The flooring were lifted and some areas were taped down. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted with Rachell Paniagua. A copy of this report and appeal rights provided. Substantiated Licensee did not ensure that resident was provided the care and supervision as promised. Interview with complainant indicated that the facility staff informed R1's family there was a 3:1 residents to staff ratio, but later observed the ratio was 15 residents to 1 staff. Interview with staff revealed residents have call buttons and response time is around 5-15 minutes. S2 stated there was no staff ratios discussed with R1's family and no promises were made. Facility failed to provide refund to responsible party. R1's admission agreement stated "no part of any monthly rate payment will be refunded..." LPA observed the facility issued a refund of $4500 to R1. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Rachell Paniagua. A copy of this report provided.the state’s words, verbatim · CDSS document, May 15, 2025 · control 15-AS-20250113123656
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: May 16, 2025
Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times... This requirement is not met as evidence by: Based on observation, licensee did not comply with the section cited above by having the 3rd level flooring in disrepair which poses a potential health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, May 15, 2025
Plan of correction: Manager stated the 3rd level's floor was installed about 2 weeks ago. LPA observed the flooring on the 3rd level was completely replaced. Deficiency cleared.
May 15, 2025Facility evaluation reportCase Management - Annual ContinuationReport on file
Type of visit: Case Management - Annual Continuation
On 5/15/2025 at 10:15AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct Case Management - Annual Continuation. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. During visit, LPA reviewed infection control plan, LIC500, and fire drill logs. Last fire drill was conducted on 4/29/2025. LPA interviewed 3 residents and 3 staff during inspection. No deficiencies are being cited on this date. Exit interview conducted with Rachell Paniagua. A copy of this report provided.the state’s words, verbatim · CDSS document, May 15, 2025
Apr 23, 2025Complaint investigation reportSubstantiated
Allegation investigated: Facility mismanaged resident’s medication
On 4/23/2025 at 4:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegation above. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. During the course of investigation, LPA interviewed staff. LPA obtained and reviewed documents including physician's report, emergency information, care plan, medication list, doctor's orders, and MAR (Medication Administration Record). R1's doctor's order dated 4/7/2025 states that R1's Januvia 50mg should be given 1 tablet daily. However, R1's MAR revealed that Januvia 100mg was given daily. LPA observed there was a discrepancy in medication count due to medication start date was not indicated in the Centrally Stored Records. (Continue on LIC9099C...) Substantiated Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted with Rachell Paniagua. A copy of this report and appeal rights provided. Resident’s room is not cleaned Interview with staff revealed that resident's rooms are cleaned daily including the floors. LPA observed R1's room and bathroom to be overall clean. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Rachell Paniagua. A copy of this report provided.the state’s words, verbatim · CDSS document, Apr 23, 2025 · control 15-AS-20250421151253
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(c)(2) · Plan of correction due date: Apr 30, 2025
Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidence by: Based on record review and observation, licensee did not comply with section cited above by not following physician's order for R1's medication which poses a potential health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, Apr 23, 2025
Plan of correction: Manger has agreed to inform R1's physician's of this medication error and verify medication list with R1's physician. Additionally, manager has agreed to conduct medication training with all staff that administer medications and submit documents to CCLD by POC date.
Apr 23, 2025Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 4/23/2025 at 10:00AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Manager, Rachell Paniagua and explained the purpose of the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Centrally stored medications were locked in the med room. First Aid kit is complete. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detectors were observed. Fire extinguishers were observed to be full and last serviced on 5/17/2024. Evacuation chairs were observed in both stairwell on the third floor. One week supply of nonperishable and 2-day supply of perishable foods were available. Facility orders food once a week. Freezer’s temperature was registered at 0 degree F while the refrigerator’s temperature was recorded at 37 degrees F. Hot water temperature was measured at 112.6 degrees F in a resident's bathroom. Grab bars for each toilet and shower were installed. Non-skid mats were observed. LPA reviewed 5 resident records and 5 staff records starting at 11:42AM. LPA reviewed a sample of resident's medications during inspection. LPA will return at a later time to complete annual inspection. No deficiencies are being cited on this date. Exit interview conducted with Rachell Paniagua. A copy of this report provided.the state’s words, verbatim · CDSS document, Apr 23, 2025
The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.
20243 state visits · 5 documents
Dec 6, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff failed to provide proper care and supervision to resident resulting in multiple pressure wounds Staff failed to provide mobility equipment required to move bedridden resident in care
On 12/6/2024 at 1:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to deliver complaint findings for the allegations above. Upon arrival, LPA met with Manager, Rachell Paniagua and explained to her the reason for the visit. During the course of the investigation, the Department conducted interviews with staff, residents, witnesses, and complainant. Resident’s physician's report, care plan, preplacement appraisal, emergency information, care notes, incident reports, medical records, home health records, and hospice records were obtained and reviewed. Staff failed to provide proper care and supervision to resident resulting in multiple pressure wounds: Home Health medical records revealed that R1 was receiving home health care from 3/10/2022 to 9/1/2022 and was documented by home health nurse as having pressure injuries on R1’s left heel, right heel, and coccyx. (Continue on LIC9099C...) Unsubstantiated Interview with W1 indicated that R1’s pressure injuries developed prior to admission to the facility. W1 believed that R1’s prior placement was responsible for R1’s pressure injuries. Incident report dated 3/23/2022 revealed that the facility reported R1 had two pressure injuries during admission. Interview with staff and residents indicates consistent statements of staff being attentive to the resident’s care needs. Staff knew to assist R1 with rotating and check on R1 frequently. R1 stated that he was receiving hospice care for coccyx pressure injury. Staff failed to provide mobility equipment required to move bedridden resident in care R1’s physician’s report dated 3/2/2022 indicated that R1 is non-ambulatory. R1’s functional capability assessment dated 3/7/2022 revealed that R1 requires assistance with transferring, but able to reposition from side to side. R1’s medical and hospice records did not indicate that R1 required mobility equipment for transfers. Interview with witness revealed that facility staff was assisting R1 in repositioning. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Chearamy Evangelista. A copy of this report provided.the state’s words, verbatim · CDSS document, Dec 6, 2024 · control 15-AS-20231003131737
Dec 6, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Staff left resident soiled for a period of time. Staff does not allow resident to use the phone. Staff does not allow resident to have visitors. Staff does not accord resident privacy during visitations.
On 12/6/2024 at 2:15PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegations above. LPA met with Manager, Rachell Paniagua. During the course of investigation, LPA interviewed 3 residents, 3 staff, witness, and complainant. LPA obtained and reviewed documents including physician's report, emergency information, and facility notes. Staff left resident soiled for a period of time. Interview with witness revealed that R1 was not left in soiled diaper for a period of time. W1 stated there was no issues with R1's toileting needs and was pleased with the care R1 was receiving. Interview with staff indicated that residents are changed 2-3 times per shift or checked for incontinence care every 2-3 hours. (Continue on LIC9099C...) Unsubstantiated Staff does not allow resident to use the phone. Interview with residents and witness revealed that residents are able to use the phone when needed. Interview with staff indicated that some residents have their own phones and can use the facility phone when needed. Staff does not allow resident to have visitors. Interview with residents and witness revealed that residents are able to have visitors at the facility. W1 stated she has visited R1 a few times at the facility and others are able to visit R1 too. Interview with staff indicated that visiting hours are from 9AM to 6PM and residents are able to have visitors. Staff does not accord resident privacy during visitations. Interview with residents and witness revealed that residents are able to have privacy during visitations. Interview with staff indicated that residents can have privacy in their own rooms during visitation or phone calls. S3 stated that R1's phone calls and visitations are not monitored by staff. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted with Chearamy Evangelista. A copy of this report provided.the state’s words, verbatim · CDSS document, Dec 6, 2024 · control 15-AS-20230901100347
Sep 18, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: - Resident (R1) developed pressure injuries while in care. - Facility did not follow resident's care plan. - Resident (R1) sustained fracture resulting from fall.
On this day, September 18, 2024, Licensing Program Analyst Delmundo (LPA) Delmundo arrived unannounced to deliver the findings for the above allegations. LPA met with Manager Rachell Paniaga, and informed of the reason for visit. During the course of investigation, the Department obtained copies of LIC9020 Register of Facility Clients/Residents, staff schedule and contact information. The Department also obtained copies of residents’ following documents: medical records; home health record; LIC601 identification and Emergency Contact Information; LIC602A Physician's Report; Pre-admission Appraisal; LIC625 Appraisal/Needs and Services Plan; Unusual Incident Reports; hospital discharge documents; facility notes .....continued on 9099C (page 2) Unsubstantiated Page 2 The Department interviewed the following: staff members on 5/31/23, 6/19/23 and 7/11/23; home health staff (HH1 and HH2) on 4/19/23, 5/04/23 and 6/20/23; residents (R2 and R3) on 5/31/23. Allegation: Resident (R1) developed pressure injuries while in care. On 10/10/22, R1 fell from the bed, was transferred to hospital, and diagnosed with hip fracture. R1 had hip surgery and was discharged back to the facility. R1 was followed by home health for her wound care and to remove staples from surgery. R1 developed pressure injuries while with home health care. Home Health (HH1 and HH2) provided instructions to caregivers on how to care for the pressure injuries and instructed the caregivers to elevate R1’s legs and heels so the pressure injury could heal. HH1 stated that R1 was known to refuse to be turned, refuse to have the dressings changed, and that R1 was combative towards HH1. Interviews with staff (S3 and S4) confirmed that they were rotating R1 as directed by R1’s doctor’s and home health orders. Staff were also changing R1’s bandages in-between home health visits, when R1’s bandages became soiled or were coming off. Staff were using booties and pillows to float R1’s heels off the bed to further prevent the pressure injuries from getting bigger. An interview with facility manager, S1, revealed that staff were cleaning R1’s injures with saline solution as directed by home health to keep the wounds clean. The facility also provided R1 with booties for her heels when the equipment was not available from the home health agency. Based on all information obtained, the allegation is closed as unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. ....continued on 9099C (page 3) Page 3 Allegation: Facility did not follow resident's care plan On 07/11/2023, a follow up interview with facility manager, S1, and caregiver, S4, revealed that the facility followed the instructions provided by the home health nurses regarding the use of pillows and booties to float R1’s feet off the bed. R1 would kick the pillows off the bed and kick the booties off. Staff would check to make sure that pillows and booties were put back on R1’s feet to prevent the pressure injuries from becoming worse. As directed by home health, the facility staff would also change R1’s bandages and clean R1’s pressure injuries with saline solution in between home health visits. Based on all information obtained, the allegation is closed as unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Allegation: Resident sustained fracture resulting from fall. On 10/10/2022, caregiver S2 was in R2’s room and witnessed R1 fall from her bed to the floor. R1 was in extreme pain and could not stand. Other caregivers came to the room and helped S2 lift R1off of the floor and onto the bed. 9-1-1 was called and R1 taken to the hospital. It was confirmed that R1’s hip was fractured from the fall. R1 did not have any injuries or hip problems before R1 fell off the bed. R1 was not a fall risk, did not have any prior falls, was able to walk on her own with the assistance of a walker, and was not required to have two or more staff help with transfers in and out of the bed. Two residents (R2 and R3) were interviewed on 5/31/23 who both stated they were never hurt by staff. Both stated staff check them but were not able to provide the timetable on how often they are checked. Based on all information obtained, the allegation is unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiency cited. Exit interview conducted and copy of this report provided.the state’s words, verbatim · CDSS document, Sep 18, 2024 · control 15-AS-20221107163346
Sep 18, 2024Facility evaluation reportCase Management - DeficienciesDeficiency page: Type B
Type of visit: Case Management - Deficiencies
While conducting an investigation of a complaint (Control # 15-AS-20221107163346), the Department learned that the facility did not do reappraisal and update Care Plan when R1's conditions changed. Medical records revealed R1 sustained fracture as a result of fall on October 10, 2022, and S1 stated R1's Care Plan was not updated. Deficiency is cited from Title 22 California Code of Regulations and listed on 809D. Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty. Deficiency and plan and proof of correction were discussed with Rachell Paniagua. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.the state’s words, verbatim · CDSS document, Sep 18, 2024
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87463(a) · Plan of correction due date: Oct 2, 2024
87463 Reappraisals (a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental, ....and social condition. -This requirement is not met as evidenced by: -Based on records review and interview, the licensee did not comply with the section above for not doing reappraisal when R1's condtion changed which posed a potential health, safety and/or personal rights risks.the state’s words, verbatim · CDSS document, Sep 18, 2024
Plan of correction: The resident is no longer at the facility. Administrator to read the Regulations and ensure reappraisal is completed accordingly and as needed. Self-certification to be submitted by 10/02/24.
Apr 23, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 4/23/2024 at 9:30AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with receptionist, Eszter Ujvari and explained the purpose of the visit. Manager, Rachell Paniagua arrived an hour later. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Centrally stored medications were locked in the med room. First Aid kit is complete. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detectors were observed. Fire extinguishers were observed to be full and last serviced on 5/10/2023. Evacuation chairs were observed in both stairwell on the third floor. One week supply of nonperishable and 2-day supply of perishable foods were available. Facility orders food once a week. Freezer’s temperature was registered at 0 degree F while the refrigerator’s temperature was recorded at 37 degrees F. Hot water temperature was measured at 112.6 degrees F in a resident's bathroom. Grab bars for each toilet and shower were installed. Non-skid mats were observed. LPA reviewed 5 resident records and 5 staff records starting at 10:15AM. LPA conducted interviews with 3 residents and 3 staff during inspection. LPA also reviewed a sample of resident's medications. At 2:00PM, LPA observed S2 and S3 does not have completed health screening on file. S2 does not have TB test on file. At 4:00PM, LPA observed R2's Calcium Carbonate was ordered 500mg one tab by mouth 2 times a day. However, LPA observed facility has a bottle of Calcium Carbonate 600mg that was given to R2. Also, R2 ran out of Cholecalciferol (Vitamin D3). The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of this report, civil penalty, and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 23, 2024
Earlier years2022 to 2023 · 11 documents
20235 state visits · 8 documents
Oct 4, 2023Facility evaluation reportCase Management - Health ChecksReport on file
Type of visit: Case Management - Health Checks
On 10/4/2023 at 10:45AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a health and safety check as a result of a priority 2 complaint. LPA met with Manager, Rachell Paniagua and informed her the reason for visit. LPA toured facility including but not limited to the bedrooms, bathrooms, common area, kitchen, and outdoor area. Hot water temperature was measured at 108.9 degrees F in a hallway bathroom sink. 7-day of non-perishable and 2-day of perishable food supplies were sufficient. Facility purchase food once a week. Freezer temperature was measured at 0 degrees F and refrigerator temperature was measured at 39 degrees F. Resident's medications were kept locked in the medication cart located in the medication room. Medication room is locked and require security code to enter. Smoke and Carbon monoxide detectors observe. First-aid kit was complete. Fire extinguisher was observed to be full and last serviced on 5/10/2023. There are no accessible bodies of water observed. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report was provided.the state’s words, verbatim · CDSS document, Oct 4, 2023
Aug 3, 2023Complaint investigation reportUnsubstantiated
Allegation investigated: Residents sustained injuries while in care Unqualified staff providing care to residents Staff did not receive on the job training Staff did not prevent resident from engaging in dangerous activities Staff did not prevent residents from wandering from the facility Staff did not check on residents in a timely manner
On 8/3/2023 at 11:15AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a complaint investigation and deliver findings in regards to the allegations above. LPA met with Manager, Rachell Paniagua. During the course of investigation, the Department and LPA conducted interviews with staff, residents, witnesses, and complainant. LPA also obtained and reviewed documents including: physician's report, care plan, incident reports, emergency information, facility notes, hospice records, and staff training. Residents sustained injuries while in care Interview with staff revealed that R2 had two falls in August and September of 2022 in which R2 sustained injuries on head, nose, and forearm. However, staff contacted Hospice nurse to evaluate R2 after each fall. (Continue on LIC9099C...) Unsubstantiated Unqualified staff providing care to residents Staff did not receive on the job training LPA reviewed a sample of staff training for year 2022 and observed that staff have initial and/or annual training including dementia, medication administration, and caregiver shadowing. Staff did not prevent resident from engaging in dangerous activities Interview with staff indicated there was no residents that left the facility and climb on the roof in summer of 2022. Staff stated that R5 attempted to climb out of the bedroom window from the second floor last year, but staff was able to intervene and prevented R5 from climbing out of the window. Facility windows have window screens. Staff did not prevent residents from wandering from the facility Interview with residents and staff indicated that no resident wandered outside of the facility and was found on the street in summer of 2022. Staff stated that a resident wandered outside the building, but staff followed the resident and redirected them back inside the facility. Staff did not check on residents in a timely manner Interview with staff revealed that residents are checked every 2 hours for incontinence care. Staff stated that residents have pendents and response time is 5-10 minutes. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted. A copy of this report provided.the state’s words, verbatim · CDSS document, Aug 3, 2023 · control 15-AS-20220830163946
Aug 3, 2023Facility evaluation reportCase Management - IncidentReport on file
Type of visit: Case Management - Incident
On 8/3/2023 at 6:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a case management visit in regards to incident report received on 7/24/2023. LPA met with Manager, Rachell Paniagua. LPA received incident report on 7/24/2023 for resident (R1). Incident report revealed that R1 was caught climbing out the bedroom window and caregivers tried to stop R1. However, R1 was aggressive and layed down on the roof. Caregiver held R1's feet until police and fire department arrived. LPA interviewed staff. LPA was informed that R1 climbed out of the window on the third floor and was on the roof. R1 laid down with a pillow on the ledge of the roof right outside the bedroom window. Staff called 911 and police/fire department arrived less than 5 minutes. LPA observed window had alarms and would signal when windows are open. Windows have window screen. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.the state’s words, verbatim · CDSS document, Aug 3, 2023
Apr 28, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 4/28/2023 at 9:05AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Manager, Rachell Paniagua. The facility’s fire clearance was approved for 58 non-ambulatory residents and 10 residents may be under hospice care. LPA toured the facility with Rachell including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Centrally stored medications were locked in the med room. First Aid kit is complete. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detectors were observed. Fire extinguishers were observed to be full. Evacuation chairs were observed in both stairwell on the third floor. The facility has a written emergency disaster plan One week supply of nonperishable and 2-day supply of perishable foods were available. Facility orders food once a week. Freezer’s temperature was registered at -3 degree F while the refrigerator’s temperature was recorded at 40 degrees F. Comfortable temperature was maintained inside the facility. Hot water temperature was measured at 108.6 degrees F in a resident's bathroom and 111.6 degrees F in another resident's bathroom located on different floors of the facility. Grab bars for each toilet and shower were installed. Non-skid mats were observed. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. Indoor and outdoor passages were free of obstruction. LPA reviewed 5 resident records and 5 staff records starting at 12:10PM. LPA conducted interviews with 3 residents and 3 staff during inspection. LPA also reviewed a sample of resident's medications and MAR (Medication Administration Record). (Continue on LIC809C...) At 11:23AM, LPA observed R5's Thiamine Vitamin B1 was ordered 100mg one tab daily. However, LPA observed MAR was administering medication as 100mg 5 tabs daily. Staff obtain new order from R5's doctor which was the same as R5's MAR. At 1:30PM, LPA observed R1 and R3 does not have chest x-ray on file during record review. At 1:45PM, LPA observed R3 does not have a completed needs and service plan on file. At 2:00PM, LPA observed S2 does not have completed health screening on file. At 2:15PM, LPA observed S2 and S3 does not have current first aid training. At 2:30PM, LPA was informed that facility did not conduct a recent disaster drill. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted with Rachell Paniagua. A copy of this report and appeal rights were provided.the state’s words, verbatim · CDSS document, Apr 28, 2023
The state marks this report as 7 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.
Mar 7, 2023Facility evaluation reportCase Management - OtherReport on file
Type of visit: Case Management - Other
On 3/7/2023 at 8:45AM, Licensing Program Analyst G. Luk arrived unannounced to conduct a case management visit to deliver amended report originally dated 2/24/2023. LPA met with Caregiver, Tiffany Biffle and informed her the reason for visit. Manager, Rachell Paniagua arrived 30 minutes later. During visit, LPA obtained original report dated 2/24/2023 from manager. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.the state’s words, verbatim · CDSS document, Mar 7, 2023
Mar 7, 2023Facility evaluation reportPOCReport on file
Type of visit: POC
On 3/7/2023 at 9:30AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a POC (proof of correction) inspection. LPA met with Manager, Rachell Paniagua and informed her the reason for the visit. The following deficiency was cleared by visit: - 87468.2(a)(4); LPA received an email from facility on 2/27/2023 with written plan to address AWOL. LPA obtained a copy during inspection. LPA cleared deficiency cited on 2/24/2023 and provided a copy of the POC letter to manager. Exit interview conducted. A copy of this report provided.the state’s words, verbatim · CDSS document, Mar 7, 2023
Feb 24, 2023Complaint investigation reportSubstantiated
Allegation investigated: Resident eloped from facility
On 2/24/2023 at 2:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to deliver findings in regards to the allegation above. LPA met with Manager, Rachell Paniagua. During the course of investigation, LPA interviewed 2 staff, 1 witness, and complainant. LPA obtained and reviewed documents including staff schedule, dementia plan, physician's report, pre-placement appraisal, emergency information, care plan, personal rights, and incident report. Interview with staff revealed that R1 was last seen by staff was at 6:45PM. An hour later, the facility was informed that R1 AWOL and was found at R1's home. Facility did not have a wander guard system available. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted. A copy of this report and appeal rights provided. Substantiatedthe state’s words, verbatim · CDSS document, Feb 24, 2023 · control 15-AS-20220302144356
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.2(a)(4) · Plan of correction due date: Feb 27, 2023
Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs...by staff that are sufficient in numbers... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by having residents leave the facility unassisted which poses an immediate health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, Feb 24, 2023
Plan of correction: Facility has agreed to create a written plan to address future wandering behaviors and submit the written plan to CCLD by POC date.
Feb 24, 2023Complaint investigation reportSubstantiated
Allegation investigated: Staff do not provide adequate care to wandering residents Facility failed to report to CCL unusual incidents
On 2/24/2023 at 11:40AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct complaint investigation and deliver findings in regards to the allegations above. LPA met with Manager, Rachell Paniagua. During the course of investigation, LPA interviewed 3 staff. LPA obtained and reviewed documents including physician's report, care plan, incident report, and medication training documents for 3 staff. Staff do not provide adequate care to wandering residents Interview with staff reviewed that R1 AWOL twice and R2 AWOL once. S2 stated that key alarms were not installed until after R1's first AWOL. Incident report dated 12/21/2021 indicated that R1 was found by local police and brought back to the facility about an hour after AWOL. R1's physician's report dated 11/14/2021 indicated that R1 has wandering behaviors and cannot leave the facility unassisted. (Continue on LIC9099C...) Substantiated Facility failed to report to CCL unusual incidents Interview with staff revealed that another AWOL was not reported to CCLD. After reviewing incident reports submitted by the facility, LPA observed that only one AWOL was reported to CCLD in 2021. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted. A copy of this report and appeal rights provided.the state’s words, verbatim · CDSS document, Feb 24, 2023 · control 15-AS-20211222164139
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.2(a)(4) · Plan of correction due date: Feb 27, 2023
***This is an amended report from visit on 2/24/2023*** Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs...by staff that are sufficient in numbers... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by having residents leave the facility unassisted which poses an immediate health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, Feb 24, 2023
Plan of correction: ***This is an amended report from visit on 2/24/2023*** Facility has agreed to create a written plan to address future wandering behaviors and submit the written plan to CCLD by POC date.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1) · Plan of correction due date: Mar 17, 2023
***This is an amended report from visit on 2/24/2023*** Reporting Requirements. A written report shall be submitted to the licensing agency...within seven days of the occurrence of any of the events specified... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not submitting incident report to CCLD which poses a potential health and safety risk to the persons in care.the state’s words, verbatim · CDSS document, Feb 24, 2023
Plan of correction: ***This is an amended report from visit on 2/24/2023*** Facility has agreed to re-train staff on reporting requirements and submit staff sign-in sheet & training materials to CCLD by POC date.
20223 state visits · 3 documents
Nov 11, 2022Facility evaluation reportCase Management - Health ChecksDeficiency pages: Type A
Type of visit: Case Management - Health Checks
On November 11, 2022, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct a health and safety inspection as a result of the Department receiving a priority 1 complaint (Complaint # 15-AS-20221107163346). LPA met with Rachell Paniagua, manager, and informed the reason for visit. LPA toured the facility including but not limited to common areas, ensuite and common bathrooms, dining rooms on the second and third floor. LPA randomly selected total of 5 bedrooms on the first, second and third floor. LPA checked and observed the facility's room temperature at 71 degrees Fahrenheit. Laundry room was observed locked. LPA observed no hand washing posters on some of the bathrooms/lavatories. Deficiencies are cited from Title 22 California Code of Regulations and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with Rachell Paniagua. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.the state’s words, verbatim · CDSS document, Nov 11, 2022
From the deficiency page — Deficiency type: Type A · Section cited: ILS 87465(h)(1)(C) · Plan of correction due date: Nov 12, 2022
87465 Incidental Medical and Dental Care (h) (1) Medications shall be centrally stored under the following circumstances:(C)Because of potential dangers related to the medication itself, or due to physical arrangements in the facility ....or Department to be a safety hazard to others -This requirement is not met as evidenced by: -Based on observation, the licensee did not comply with the section above. Gas relief medication and Magnesium supplement were observed in the closet in resident's bedroom. which pose immediate health risks to persons in care.the state’s words, verbatim · CDSS document, Nov 11, 2022
Plan of correction: The manager locked the items, In addition, an in-service training will be conducted and proof to be submitted by 11/12/2022.
From the deficiency page — Deficiency type: Type A · Section cited: CCR87705(f) · Plan of correction due date: Nov 12, 2022
87705 Care of Persons with Dementia (f) The following shall be stored inaccessible to residents with dementia:(1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s) -This requirement is not met as evidenced by. -Based on observation, the licensee did not comply with the section above. Razor was observed unlocked in one of the bedrooms on the second floor which poses immediate safety risk to persons in care.the state’s words, verbatim · CDSS document, Nov 11, 2022
Plan of correction: The manager locked the item. In addition, an in-service training will be conducted and copy training topic with attendees signatures to be submitted by 11/12/2022.
Sep 2, 2022Facility evaluation reportCase Management - Health ChecksReport on file
Type of visit: Case Management - Health Checks
On 9/2/2022 at 10:00AM, Licensing Program Analysts (LPAs) G. Luk and P. Watson arrived unannounced to conduct a health and safety check as a result of a priority 1 complaint. LPAs met with Administrator, Arpad Nagy and informed him the reason for visit. Manager, Rachell Paniagua arrived later. LPAs toured facility including but not limited to the bedrooms, bathrooms, common area, kitchen, and outdoor area. Hot water temperature was measured at 113.5 degrees F in a hallway bathroom sink. 7-day of non-perishable and 2-day of perishable food supplies were sufficient. Facility purchase food once a week. Freezer temperature was measured at -0.8 degrees F and refrigerator temperature was measured at 37.5 degrees F. Resident's medications were kept locked in the medication cart located in the medication room. Medication room is locked and require security code to enter. Smoke and Carbon monoxide detectors observe. First-aid kit was complete. Fire extinguisher was observed to be full and last serviced on 3/11/2022. There are no accessible bodies of water observed. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report was provided.the state’s words, verbatim · CDSS document, Sep 2, 2022
Apr 28, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 4/28/2022 at 8:40AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct an Infection Control Inspection. LPA observed no receptionist at the front desk. Manager, Rachell Paniagua arrived 30 minutes later. Upon entry, LPA's temperature was checked and asked to fill out visitor's log. LPA observed hand sanitizer at screening station. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common areas, and outdoor areas. LPA observed cough etiquette, signs & symptoms, and physical distancing are posted in the common areas. All hand washing stations were equipped with soap and paper towel. Hand washing posters were posted at sinks and bathrooms. During record review, LPA observed visitors log and temperature log for residents. LPA observed facility has a copy of Mitigation Plan on file. LPA observed PPE, food supplies, and paper supplies are sufficient. At 9:30AM, LPA observed S1 and S2 did not have health screening or TB test completed prior to or 7 days after working at this facility. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiency may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights was provided.the state’s words, verbatim · CDSS document, Apr 28, 2022
The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.
29 of 58 beds were occupied at the October 8, 2025 state visit — a count on that day, not an opening.
License holder
Bethany Homes Senior Living, LLC, licensed since 2021.
Operates 2 licensed homes in California. Running more than one home is common and is neither good nor bad on its own.
- Bethany Homes Senior Living IV · Livermore
The state’s totals for this licenseSince 2021, as the state’s facility page counts them
- State visits on file
- 32
- Total complaints
- 11
- Substantiated allegations
- 7
- Type A citations
- 2
- Type B citations
- 5
These are the state’s own totals for this license since 2021, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 2 | 0 |
| Type B citations | 5 | 1 |
| Substantiated allegations | 7 | 2 |
| Total complaints | 11 | 6 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 1,354 licensed larger communities (16+ beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Bethany Home Senior Living
Is Bethany Home Senior Living licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is Bethany Home Senior Living licensed for?
58 residents — a large community, per CDSS records as of October 26, 2026.
Has Bethany Home Senior Living been cited?
2 Type A and 5 Type B citations since 2021, per CDSS records as of October 26, 2026. Those records count 32 state visits over the same years.
Is Bethany Home Senior Living still open?
This license was on the CDSS roster as of November 12, 2026.
What does Bethany Home Senior Living cost?
$5,200 a month to start is a Covelight estimate, likely $4,050–$6,600. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 11 communities with 50 or more beds within 15 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 31 other homes of a similar licensed size across Alameda County that publish a starting rate, the middle half runs $4,024 to $6,476 a month, and the middle figure is $4,995 (n = 31 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Bethany Home Senior Living take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Bethany Homes Senior Living, LLC, per CDSS records as of October 26, 2026. See the homes licensed to Bethany Homes Senior Living, LLC — at least 3 on the state roster.
Can Bethany Home Senior Living keep a resident on hospice?
Hospice care is approved on this license, covering up to 10 residents, per CDSS records as of October 26, 2026.
Bethany Home Senior Living license and inspection record
- Name on the license: “BETHANY HOME SENIOR LIVING, LLC”, per the CDSS roster as of May 25, 2025.
- License #19200973. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 58 residents — a large community, per CDSS records as of October 26, 2026.
- Licensed to Bethany Homes Senior Living, LLC, per CDSS records as of October 26, 2026.
- First licensed in 2021, per CDSS records as of October 26, 2026.
- 32 state inspection visits since 2021, per CDSS records as of October 26, 2026.
- 2 Type A and 5 Type B citations on file since 2021, per CDSS records as of October 26, 2026. The same records count 32 state visits in that period.
- 11 complaints and 7 substantiated allegations on file since 2021, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is October 7, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in Alameda County, most information on file first. Every listed home appears on the same terms.
- Map
Estimated starting rate
$4,650 a month to start
Covelight estimate · likely $3,800–$5,750On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$5,250 a month to start
Covelight estimate · likely $4,300–$6,450On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$5,200 a month to start
Covelight estimate · likely $4,250–$6,400On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$5,550 a month to start
Covelight estimate · likely $4,350–$7,300On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,700 a month to start
Covelight estimate · likely $4,500–$7,500On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$5,300 a month to start
Covelight estimate · likely $4,300–$6,500On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
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