British Home In California Ltd, The is a continuing-care retirement community in Sierra Madre, Los Angeles County, California — state license #191501668, licensed for 41 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 1, 2026 — published below in full, verbatim and unscored.

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British Home In California Ltd, The

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Continuing-care retirement community · Mid-size home, 41 residents · Sierra Madre, CA · Los Angeles County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #191501668, held since 1976 · read from the California state record on August 2, 2026 ·See on State Site →
647 Manzanita Ave · Sierra Madre, Los Angeles County
Phone
(626) 355-7240
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 7 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AMBULATORY 34, MAXIMUM OF 7 NON-AMBULATORY, RESTRICTED TO BRAEMAR COTTAGE. FACILITY SERVES ELDERLY AGES 60 AND ABOVE. FACILITY MAY RETAIN SIX (6) HOSPICE RESIDENTS.State service designations935 - ELDERLY · 938 - CONTINUE CARE CONTRACT (CCC)the CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 9 times and filed 7 documents. The most recent is a facility evaluation report, dated May 1, 2026.

Most recent state visit
May 1, 2026
Occupancy at the September 15, 2022 visit
34 of 41 beds

The state's published file for this home includes 3 documents with transcribed findings, dated September 7, 2022 to October 21, 2022. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (3). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 3 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
May 1, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jun 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations2typical 1
Substantiated complaints2typical 2
Total complaints2typical 7
State visits on file9typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1976.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020251102024110202311020223332021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2022 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (626) 355-7240

Is British Home In California Ltd, The licensed?

Yes — British Home In California Ltd, The is a licensed continuing-care retirement community in Sierra Madre (Los Angeles County): California license #191501668, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 41 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 1, 2026, appears in the inspection record on this page.

Can British Home In California Ltd, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists British Home In California Ltd, The with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAMBULATORY 34, MAXIMUM OF 7 NON-AMBULATORY, RESTRICTED TO BRAEMAR COTTAGE. FACILITY SERVES ELDERLY AGES 60 AND ABOVE. FACILITY MAY RETAIN SIX (6) HOSPICE RESIDENTS.

How much does British Home In California Ltd, The cost?

California's public licensing record does not include British Home In California Ltd, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does British Home In California Ltd, The accept Medi-Cal or the Assisted Living Waiver?

British Home In California Ltd, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

34 of 41 beds occupied (83%) when the state visited on September 15, 2022. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for British Home In California Ltd, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 7 dated documents since 2021 for British Home In California Ltd, The; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 21, 2022, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff member did not allow residents access to Ombudsman services.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
**********This supersedes the report dated 09/07/2022. The report was superseded to correct initial visit date listed on the 1st page.********** Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced subsequent complaint investigation and deliver findings for the allegation listed above. Upon arrival, LPA met with Executive Director, Marlene Rainen and explained the purpose of today’s visit. During the initial visit conducted telephonically (due to Covid-19) on 5/06/2021, LPA Elizabeth Irra requested the Administrator (via email) to provide the following documents: • Staff Roster (with contact phone numbers) • Resident Roster (with contact phone numbers) • Visitors Policy for March 2021 to current • Visitors log/sign-in sheet(s) for March 2021 to current • Staff schedule for March 2021 to current During today’s visit, LPA Pena interviewed the following: Two (2) Staff, Staff #1 (S1), Staff #2 (S2), (1) Witness, Witness #1 (W1), the Executive Director/Administrator (A1) a— CDSS inspection report, October 21, 2022 · control 28-AS-20210503103907
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not inform responsible party of change in resident's condition.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced 10 day complaint visit to this facility. Upon arriving at the facility, LPA met with Staff / Rosario Munoz and Administrator / Marlene Rainen who assisted with the visit. LPA Katrdzhyan explained the purpose of today’s visit is to discuss the above mentioned allegation of "Facility did not inform responsible party of change in resident's condition." During today's visit, LPA interviewed the Administrator and Staff 1 (S1). LPA made multiple attempts to speak with Staff 2 (S2) but was unsuccessful as phone calls were not returned. LPA was unable to interview Resident 1 (R1) as R1 is not at the facility and remains hospitalized at Huntington Memorial Hospital. Also copies of the following documents were obtained and reviewed in reference to R1; • In-house Incident/Unusual Occurrence Report • Emergency Information Sheet • Physician's Report • Annual Assessment/Re-Appraisal of Needs & Services • UPDATED Unusual Incident— CDSS inspection report, September 15, 2022 · control 28-AS-20220914092736
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff member did not allow residents access to Ombudsman services.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Bennette Pena conducted an unannounced subsequent complaint investigation and deliver findings for the allegation listed above. Upon arrival, LPA met with Executive Director, Marlene Rainen and explained the purpose of today’s visit. During the initial visit conducted telephonically (due to Covid-19) on 5/06/22, LPA Elizabeth Irra requested the Administrator (via email) to provide the following documents: • Staff Roster (with contact phone numbers) • Resident Roster (with contact phone numbers) • Visitors Policy for March 2021 to current • Visitors log/sign-in sheet(s) for March 2021 to current • Staff schedule for March 2021 to current During today’s visit, LPA Pena interviewed the following: Two (2) Staff, Staff #1 (S1), Staff #2 (S2), (1) Witness, Witness #1 (W1), the Executive Director/Administrator (A1) and obtained a copy of the Visitor's log for March 2021. Continued on LIC 9099-C…………….. Substantiated— CDSS inspection report, September 7, 2022 · control 28-AS-20210503103907

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
2
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
2
typical for this size: 7
State visits on file
9
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(626) 355-7240
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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