Izene's Haven Assisted Living is a residential care home for the elderly (RCFE) in Bakersfield, Kern County, California — state license #157204045, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 22 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 13, 2026 — published below in full, verbatim and unscored.

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Izene's Haven Assisted Living

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Bakersfield, CA · Kern County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #157204045, held since 2008 · read from the California state record on August 2, 2026 ·See on State Site →
10000 Cobblestone Ave · Bakersfield, Kern County
Phone
(661) 664-0125
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
SIX (6) RESIDENTS AGES 60 AND OVER. ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER GRANTED FOR ONE (1) RESIDENT ONLY. DEMENTIA CARE PLAN ON FILE.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 24 times and filed 22 documents. The most recent is a facility evaluation report, dated May 13, 2026.

Most recent state visit
May 13, 2026
Occupancy at the May 13, 2024 visit
5 of 6 beds

The state's published file for this home includes 7 documents with transcribed findings, dated January 10, 2022 to August 6, 2025. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (6), “Unsubstantiated” (1). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 22 documentsFull record on the state’s site →
20261 state visit · 1 document
May 13, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 5 documents
Aug 6, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek timely medical attention for resident. Staff are not properly supervising resident who may be a fall risk.

On 08/06/25 Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with House Manager Heidi Snavley. During the course of the investigation, the Department conducted interviews, records were reviewed and toured the facility. R1 refused to go to the hospital per the resident’s rights. Adequate staffing was observed providing care for residents. Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to the House Manager, whose signature confirms received of this report. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 6, 2025 · control 24-AS-20250604161858
Jul 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Jun 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 13, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility staff are not properly addressing pest infestation in facility

On 05/13/24, Licensing Program Analysts (LPA) M. Yang arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit, and met with Licensee Marguerite Bruton. During the course of the investigation, LPA conducted interview, tour the facility, and reviewed records. Licensee confirm there is bed bugs and no pest control service in place. Based on observation, interview conducted, records review, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, are being cited on the attached LIC 9099D. An exit interview was conducted. A copy of this report and appeal rights was provided to the Licensee, whose signature on this form confirms receipt of this report. Substantiatedthe state’s words, verbatim · CDSS document, May 13, 2024 · control 24-AS-20240507124638
Beside homes the same size
Type A citations3typical 0
Type B citations7typical 0
Substantiated complaints9typical 0
Total complaints5typical 0
State visits on file24typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2008.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020254502024221202333120229114
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Kern County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (661) 664-0125

Is Izene's Haven Assisted Living licensed?

Yes — Izene's Haven Assisted Living is a licensed residential care home for the elderly (RCFE) in Bakersfield (Kern County): California license #157204045, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 22 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 13, 2026, appears in the inspection record on this page.

Can Izene's Haven Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Izene's Haven Assisted Living with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordSIX (6) RESIDENTS AGES 60 AND OVER. ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER GRANTED FOR ONE (1) RESIDENT ONLY. DEMENTIA CARE PLAN ON FILE.

How much does Izene's Haven Assisted Living cost?

California's public licensing record does not include Izene's Haven Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Kern County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Izene's Haven Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Izene's Haven Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on May 13, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Izene's Haven Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 24 state visits and 22 dated documents since 2022 for Izene's Haven Assisted Living; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 6, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek timely medical attention for resident. Staff are not properly supervising resident who may be a fall risk.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/06/25 Licensing Program Analyst (LPA) M. Yang arrived unannounced to deliver complaint findings. LPA introduced self, stated the purpose of the visit, and met with House Manager Heidi Snavley. During the course of the investigation, the Department conducted interviews, records were reviewed and toured the facility. R1 refused to go to the hospital per the resident’s rights. Adequate staffing was observed providing care for residents. Based on interviews conducted and records reviewed, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was provided to the House Manager, whose signature confirms received of this report. UnsubstantiatedCDSS inspection report, August 6, 2025 · control 24-AS-20250604161858

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff are not properly addressing pest infestation in facility
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 05/13/24, Licensing Program Analysts (LPA) M. Yang arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit, and met with Licensee Marguerite Bruton. During the course of the investigation, LPA conducted interview, tour the facility, and reviewed records. Licensee confirm there is bed bugs and no pest control service in place. Based on observation, interview conducted, records review, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, are being cited on the attached LIC 9099D. An exit interview was conducted. A copy of this report and appeal rights was provided to the Licensee, whose signature on this form confirms receipt of this report. SubstantiatedCDSS inspection report, May 13, 2024 · control 24-AS-20240507124638

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not provide authorized representative access to confidential documents Staff did not issue a refund
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 04/14/23, Licensing Program Analyst (LPA) M. Yang arrive unannounced visit to deliver the findings on the above allegation. LPA was greeted by Licensee Marguerite Bruton and was granted entry. During the course of the investigation, LPA obtain record and conducted interviews. A copy of Admission Agreement was requested by letter by responsible party. Licensee stated no copy was provided to resident’s responsible party. Licensee stated a check was mailed late December 2022 to early January 2023. The responsibility party have not received the check that was mailed for the refund for the prorated amount after resident death. Based on records reviewed and interview conducted, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 6 are being cited on the attached LIC 9099D. An exit interview was conducted, and a Plan of Correction was reviewed and developed with LiCDSS inspection report, April 14, 2023 · control 24-AS-20230315102447

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 24 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 0
Type B citations
7
typical for this size: 0
Substantiated complaints
9
typical for this size: 0
Total complaints
5
typical for this size: 0
State visits on file
24
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(661) 664-0125
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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