Fresno Senior Living is a residential care home for the elderly (RCFE) in Fresno, Fresno County, California — state license #107209116, licensed for 100 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 23 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated May 18, 2026 — published below in full, verbatim and unscored.

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Fresno Senior Living

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Residential care home for the elderly (RCFE) · Large community, 100 residents · Fresno, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #107209116, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
1715 E Alluvial Avenue · Fresno, Fresno County
Phone
(559) 298-4900
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 100 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 10 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 100 NON-AMBULATORY. HOSPICE WAIVER FOR 10. NEW MGMT CO, FRESNO MGR LLC, EFFECTIVE 1/13/25.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2023, the state has visited this home 27 times and filed 23 documents. The most recent — a complaint investigation report on May 18, 2026 — closed with the state’s outcome word: “Unfounded.”

Most recent state visit
July 2, 2026
Occupancy at the January 28, 2026 visit
50 of 100 beds

The state's published file for this home includes 14 documents with transcribed findings, dated February 16, 2024 to May 18, 2026. 14 of the 14 carry the state's recorded outcome word: “Unfounded” (4), “Unsubstantiated” (10). 14 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 14 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 20 of 23 documentsFull record on the state’s site →
20262 state visits · 3 documents
May 18, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff did not ensure residents emergency cord was working properly Staff did not refund resident's authorized representative the correct amount Due to lack of supervsion, resident was left on the floor for several hours

On 5/18/2026, Licensing Program Analyst (LPA) M Vega conducted a subsequent complaint investigation visit to the facility. LPA was granted entry into facility and met with Executive Director - Sarah Dennis. LPA provided information regarding visit. “Staff did not ensure residents emergency cord was working properly and Due to lack of supervision, resident was left on the floor for several hours.” Resident 1 is an independent living resident. State Licensing does not investigate complaints for the independent living areas of this facility. Facility Administrator provided several documents, and a written statement acknowledging Resident 1 resides in independent living area of this facility. The department has investigated the complaints alleging, “Staff did not ensure residents emergency cord was working properly and Due to lack of supervision, resident was left on the floor for several hours.” The department has found that the allegations were unfounded, meaning that the allegation wasthe state’s words, verbatim · CDSS document, May 18, 2026 · control 24-AS-20260212151624
Jan 28, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff not preventing residents from smoking inside facility.

On 01/28/2026 Licensing Program Analyst (LPA) M Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Executive Director - Sarah Dennis and explained the purpose of today’s visit. Regarding the allegation, “Staff not preventing residents from smoking inside facility.” Resident 1 and Resident 2 are both considered to be independent living resident. State Licensing does not investigate complaints for the independent living areas of this facility. Facility Administrator provided several documents acknowledging Resident 1and Resident 2 reside in independent living area of this facility. This agency has investigated the complaint alleging, “Staff not preventing residents from smoking inside facility.” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Nothe state’s words, verbatim · CDSS document, Jan 28, 2026 · control 24-AS-20251210165213
Jan 28, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Sep 17, 2025Complaint investigation reportUnfounded

Allegation investigated: Licensee does not ensure facility has a certified administrator Staff does not ensure facility is in good repair Staff does not ensure facility is kept free of pests Staff do not ensure scheduled activities are provided to residents

On 09/17/2025, Licensing Program Analyst (LPA) M Vega conducted an unannounced inspection at the facility and met with Resident Services Director - Rupinder Singh. The purpose of the visit was to conduct an investigation and deliver findings regarding the above allegations. Health and Safety tour of facility conducted. It was alleged that the Facility, Licensee does not ensure facility has a certified administrator, Staff does not ensure facility is in good repair, Staff does not ensure facility is kept free of pests, Staff do not ensure scheduled activities are provided to residents. It is determined the allegations are unfounded. Continuation on LIC 9099C Unfoundedthe state’s words, verbatim · CDSS document, Sep 17, 2025 · control 24-AS-20250911105444
Aug 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not safeguard resident’s property resulting in missing money

On 08/09/2025, Licensing Program Analyst (LPA) M Vega conducted a complaint investigation visit to the facility and met with Resident Services Director - Rupinder Singh. During this visit LPA delivered investigation findings regarding the above allegation. The Department has investigated the complaints alleging: Facility did not safeguard resident’s property resulting in missing money. During the course of the investigation, LPA conducted interviews, reviewed records and conducted facility tour. Based on the interviews conducted and/or records review the above allegations are found to be UNSUBSTANTIATED. Although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 20, 2025 · control 24-AS-20250516180037
Feb 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20249 state visits · 13 documents
Aug 21, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is overcharging resident in care.

On 08/21/2024, Licensing Program Analyst (LPA) V Gorban unannounced visited facility stated above to deliver findings, stated the purpose of the visit and was allowed entry into the facility by staff Judy Castro. Administrator (AD) Brandon Montelongo was notified of Licensing visit and was able to attend the visit. Allegation: Staff is overcharging resident in care. The Department conducted interviews and reviewed records. Based on staff interviews and records reviews the R1 is independent resident and located on independent section of the facility dedicated for independent residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited during this visit. Exit interview conducted, report signed and copy of this report provided to AD for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 21, 2024 · control 24-AS-20240613084044
Aug 9, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff not keeping facility free of pests.

On 08/09/2024 Licensing Program Analysts (LPA's) Sarah Hurt and Martin Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Administrator Brandon Montelango, and explained the purpose of todays visit. Regarding the allegation Staff not keeping facility free of pests.LPA's interviewed Resident 1 who stated the facility has already taken care of the pest issue. Resident 1 stated the pest issue was treated within one week of staff being informed. Facility staff was notified of pest issue on 07/31/2024, and Administrator provided invoice for pest treatment dated 08/08/2024. Resident 1's bedroom did have a pest issue, and the facility handled in a timely manner. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Nothe state’s words, verbatim · CDSS document, Aug 9, 2024 · control 24-AS-20240807101955
Aug 9, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff did not ensure that resident is properly clothed.

On 08/09/2024 Licensing Program Analysts (LPA's) Sarah Hurt and Martin Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Administrator Brandon Montelango, and explained the purpose of todays visit. Reagrding the allegation Staff did not ensure that resident is properly clothed. Resident 1 is considered to be an Independent living resident. State Licensing does not investigate complaints for the Independent living areas of this facility. Facility Administrator provided several documents, and a written statement acknowledging Resident 1 resides in Independent living area of this facility. This agency has investigated the complaint alleging resident properly clothed. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Nothe state’s words, verbatim · CDSS document, Aug 9, 2024 · control 24-AS-20240807151946
Jul 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is not meeting resident's dietary needs. Facility staff are violating residents personal rights.

On 07/16/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegations: Facility is not meeting resident's dietary needs, and Facility staff are violating residents personal rights. During the facility visit on 03/06/24, interviews, and records review, these allegations are unsubstantiated. Although the allegations may have happened or valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to Administrator for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 24-AS-20240305100554
Jul 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is not providing a healthful environment for residents in care.

On 07/16/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility is not providing a healthful environment for residents in care. Based on observations during the facility visit on 7/16/24, interviews, and records review, this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to Administrator for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 24-AS-20240506131940
Jun 10, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek timely medical attention for resident

On 06/10/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Staff did not seek timely medical attention for resident. Based of staff interviews and record reviews, once staff responded to resident call, assessment was completed on cite by facility nurse and emergency medical services was requested. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. Report continues on LIC 9099-A Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 10, 2024 · control 24-AS-20240226134733
Jun 10, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 30, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not providing adequate food service

On 4/30/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Staff are not providing adequate food service. During complaint investigation the LPA reviewed facility records, interviewed facility staff, residents, and the Administrator. Based of observations, interviews and records review no violations have been observed. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Report continues on LIC9099-A Exit interview conducted, report signed and copy of this report provided to the Administrator. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 30, 2024 · control 24-AS-20240207152206
Apr 30, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 25, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure the dishes are cleaned properly Staff are not serving residents food in a sanitary manor

On 4/25/24, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility with Resident Services Director (RSD) Rupinder Singh and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with RSD Allegation: Staff do not ensure the dishes are cleaned properly. During complaint investigation the department Toured the facility for observations, interviewed facility staff and the Administrator. Based of observations, records review and staff interview the dishes cleaned by machine and no concerns of dirty dishes observed by kitchen personnel. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Report continues on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 25, 2024 · control 24-AS-20240202114450
Mar 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is in disrepair. Staff did not ensure that residents are being fed.

On 3/29/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility is in disrepair. During complaint investigation the LPA reviewed facility records, interviewed facility staff, residents, and the Administrator. Based off of records review, one of three facility elevators was in repair and is currently fixed. Allegation: Staff did not ensure that residents are being fed. Based off of records reviews and residents and staff interviews no concerns of residents not being fed. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 29, 2024 · control 24-AS-20240109164535
Feb 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is not properly treating for cockroaches. Facility floor surfaces are not maintained in an odorless condition.

On 2/16/24 Licensing Program Analyst (LPA) Gorban conducted subsequent visit to deliver findings. LPA met with Administrator, Jeralyn Mai and stated purpose of the visit. Allegations: Facility is not properly treating for cockroaches and Facility floor surfaces are not maintained in an odorless condition. During the course of investigation LPA conducted interviews and record reviews. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to AD for facility records. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 16, 2024 · control 24-AS-20231117151834
20231 state visit · 1 document
Dec 20, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations3typical 1
Substantiated complaints3typical 2
Total complaints14typical 7
State visits on file27typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262302025330202491302023440
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

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Is Fresno Senior Living licensed?

Yes — Fresno Senior Living is a licensed residential care home for the elderly (RCFE) in Fresno (Fresno County): California license #107209116, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 100 residents. State records list 23 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated May 18, 2026, was marked “Unfounded” by the state.

Can Fresno Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Fresno Senior Living with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 100 NON-AMBULATORY. HOSPICE WAIVER FOR 10. NEW MGMT CO, FRESNO MGR LLC, EFFECTIVE 1/13/25.

How much does Fresno Senior Living cost?

California's public licensing record does not include Fresno Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Fresno Senior Living accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Fresno Senior Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Fresno County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

50 of 100 beds occupied (50%) when the state visited on January 28, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Fresno Senior Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 27 state visits and 23 dated documents since 2023 for Fresno Senior Living; 14 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 18, 2026, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

14 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff did not ensure residents emergency cord was working properly Staff did not refund resident's authorized representative the correct amount Due to lack of supervsion, resident was left on the floor for several hours
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 5/18/2026, Licensing Program Analyst (LPA) M Vega conducted a subsequent complaint investigation visit to the facility. LPA was granted entry into facility and met with Executive Director - Sarah Dennis. LPA provided information regarding visit. “Staff did not ensure residents emergency cord was working properly and Due to lack of supervision, resident was left on the floor for several hours.” Resident 1 is an independent living resident. State Licensing does not investigate complaints for the independent living areas of this facility. Facility Administrator provided several documents, and a written statement acknowledging Resident 1 resides in independent living area of this facility. The department has investigated the complaints alleging, “Staff did not ensure residents emergency cord was working properly and Due to lack of supervision, resident was left on the floor for several hours.” The department has found that the allegations were unfounded, meaning that the allegation wasCDSS inspection report, May 18, 2026 · control 24-AS-20260212151624
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff not preventing residents from smoking inside facility.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 01/28/2026 Licensing Program Analyst (LPA) M Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Executive Director - Sarah Dennis and explained the purpose of today’s visit. Regarding the allegation, “Staff not preventing residents from smoking inside facility.” Resident 1 and Resident 2 are both considered to be independent living resident. State Licensing does not investigate complaints for the independent living areas of this facility. Facility Administrator provided several documents acknowledging Resident 1and Resident 2 reside in independent living area of this facility. This agency has investigated the complaint alleging, “Staff not preventing residents from smoking inside facility.” We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. NoCDSS inspection report, January 28, 2026 · control 24-AS-20251210165213

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee does not ensure facility has a certified administrator Staff does not ensure facility is in good repair Staff does not ensure facility is kept free of pests Staff do not ensure scheduled activities are provided to residents
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 09/17/2025, Licensing Program Analyst (LPA) M Vega conducted an unannounced inspection at the facility and met with Resident Services Director - Rupinder Singh. The purpose of the visit was to conduct an investigation and deliver findings regarding the above allegations. Health and Safety tour of facility conducted. It was alleged that the Facility, Licensee does not ensure facility has a certified administrator, Staff does not ensure facility is in good repair, Staff does not ensure facility is kept free of pests, Staff do not ensure scheduled activities are provided to residents. It is determined the allegations are unfounded. Continuation on LIC 9099C UnfoundedCDSS inspection report, September 17, 2025 · control 24-AS-20250911105444
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not safeguard resident’s property resulting in missing money
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/09/2025, Licensing Program Analyst (LPA) M Vega conducted a complaint investigation visit to the facility and met with Resident Services Director - Rupinder Singh. During this visit LPA delivered investigation findings regarding the above allegation. The Department has investigated the complaints alleging: Facility did not safeguard resident’s property resulting in missing money. During the course of the investigation, LPA conducted interviews, reviewed records and conducted facility tour. Based on the interviews conducted and/or records review the above allegations are found to be UNSUBSTANTIATED. Although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. UnsubstantiatedCDSS inspection report, August 20, 2025 · control 24-AS-20250516180037

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is overcharging resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/21/2024, Licensing Program Analyst (LPA) V Gorban unannounced visited facility stated above to deliver findings, stated the purpose of the visit and was allowed entry into the facility by staff Judy Castro. Administrator (AD) Brandon Montelongo was notified of Licensing visit and was able to attend the visit. Allegation: Staff is overcharging resident in care. The Department conducted interviews and reviewed records. Based on staff interviews and records reviews the R1 is independent resident and located on independent section of the facility dedicated for independent residents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited during this visit. Exit interview conducted, report signed and copy of this report provided to AD for facility records. UnsubstantiatedCDSS inspection report, August 21, 2024 · control 24-AS-20240613084044
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff not keeping facility free of pests.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 08/09/2024 Licensing Program Analysts (LPA's) Sarah Hurt and Martin Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Administrator Brandon Montelango, and explained the purpose of todays visit. Regarding the allegation Staff not keeping facility free of pests.LPA's interviewed Resident 1 who stated the facility has already taken care of the pest issue. Resident 1 stated the pest issue was treated within one week of staff being informed. Facility staff was notified of pest issue on 07/31/2024, and Administrator provided invoice for pest treatment dated 08/08/2024. Resident 1's bedroom did have a pest issue, and the facility handled in a timely manner. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. NoCDSS inspection report, August 9, 2024 · control 24-AS-20240807101955
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff did not ensure that resident is properly clothed.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 08/09/2024 Licensing Program Analysts (LPA's) Sarah Hurt and Martin Vega arrived at the facility unannounced to conduct an investigation regarding the allegation listed above. LPA met with Administrator Brandon Montelango, and explained the purpose of todays visit. Reagrding the allegation Staff did not ensure that resident is properly clothed. Resident 1 is considered to be an Independent living resident. State Licensing does not investigate complaints for the Independent living areas of this facility. Facility Administrator provided several documents, and a written statement acknowledging Resident 1 resides in Independent living area of this facility. This agency has investigated the complaint alleging resident properly clothed. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. NoCDSS inspection report, August 9, 2024 · control 24-AS-20240807151946
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is not meeting resident's dietary needs. Facility staff are violating residents personal rights.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/16/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegations: Facility is not meeting resident's dietary needs, and Facility staff are violating residents personal rights. During the facility visit on 03/06/24, interviews, and records review, these allegations are unsubstantiated. Although the allegations may have happened or valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to Administrator for facility records. UnsubstantiatedCDSS inspection report, July 16, 2024 · control 24-AS-20240305100554
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is not providing a healthful environment for residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 07/16/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility is not providing a healthful environment for residents in care. Based on observations during the facility visit on 7/16/24, interviews, and records review, this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to Administrator for facility records. UnsubstantiatedCDSS inspection report, July 16, 2024 · control 24-AS-20240506131940
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek timely medical attention for resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 06/10/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Staff did not seek timely medical attention for resident. Based of staff interviews and record reviews, once staff responded to resident call, assessment was completed on cite by facility nurse and emergency medical services was requested. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. Report continues on LIC 9099-A UnsubstantiatedCDSS inspection report, June 10, 2024 · control 24-AS-20240226134733
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not providing adequate food service
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 4/30/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Staff are not providing adequate food service. During complaint investigation the LPA reviewed facility records, interviewed facility staff, residents, and the Administrator. Based of observations, interviews and records review no violations have been observed. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Report continues on LIC9099-A Exit interview conducted, report signed and copy of this report provided to the Administrator. UnsubstantiatedCDSS inspection report, April 30, 2024 · control 24-AS-20240207152206
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure the dishes are cleaned properly Staff are not serving residents food in a sanitary manor
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 4/25/24, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility with Resident Services Director (RSD) Rupinder Singh and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with RSD Allegation: Staff do not ensure the dishes are cleaned properly. During complaint investigation the department Toured the facility for observations, interviewed facility staff and the Administrator. Based of observations, records review and staff interview the dishes cleaned by machine and no concerns of dirty dishes observed by kitchen personnel. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Report continues on LIC 9099-C UnsubstantiatedCDSS inspection report, April 25, 2024 · control 24-AS-20240202114450
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is in disrepair. Staff did not ensure that residents are being fed.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 3/29/2024, Licensing Program Analyst (LPA) V. Gorban visited the facility to deliver findings. During this visit LPA met with facility Administrator (AD) Brandon Montelongo and stated the purpose of the visit. During this visit LPA toured the facility inside and out and observed residents in care. Once the tour was complete, LPA discussed the findings with the AD. Allegation: Facility is in disrepair. During complaint investigation the LPA reviewed facility records, interviewed facility staff, residents, and the Administrator. Based off of records review, one of three facility elevators was in repair and is currently fixed. Allegation: Staff did not ensure that residents are being fed. Based off of records reviews and residents and staff interviews no concerns of residents not being fed. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UnsubstantiatedCDSS inspection report, March 29, 2024 · control 24-AS-20240109164535
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is not properly treating for cockroaches. Facility floor surfaces are not maintained in an odorless condition.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 2/16/24 Licensing Program Analyst (LPA) Gorban conducted subsequent visit to deliver findings. LPA met with Administrator, Jeralyn Mai and stated purpose of the visit. Allegations: Facility is not properly treating for cockroaches and Facility floor surfaces are not maintained in an odorless condition. During the course of investigation LPA conducted interviews and record reviews. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Exit interview conducted, report signed and copy of this report provided to AD for facility records. UnsubstantiatedCDSS inspection report, February 16, 2024 · control 24-AS-20231117151834

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 27 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
14
typical for this size: 7
State visits on file
27
typical for this size: 19
See the full inspection record on the state's site →
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