Copper River Retirement Group/shea is a residential care home for the elderly (RCFE) in Fresno, Fresno County, California — state license #107206814, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 8, 2025 — published below in full, verbatim and unscored.

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Copper River Retirement Group/shea

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Fresno, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #107206814, held since 2014 · read from the California state record on August 2, 2026 ·See on State Site →
2617 E. Shea Drive · Fresno, Fresno County
Phone
(559) 325-7383
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 2 RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 12 times and filed 10 documents. The most recent is a facility evaluation report, dated December 8, 2025.

Most recent state visit
December 8, 2025
Occupancy at the January 9, 2025 visit
5 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated March 8, 2022 to January 9, 2025. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 10 documentsFull record on the state’s site →
20252 state visits · 2 documents
Dec 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 9, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff do not provide activities for residents in care. Facility food is of poor quality. Facility has inadequate food service for the residents in care.

On 01/09/2025 at 12:30 PM, Licensing Program Analyst (LPA) met with Administrator Shay Ayers to deliver the findings for the above allegations. The department received a complaint on 12/13/2024 alleging that, Staff do not provide activities for residents in care, Facility food is of poor quality and Facility has inadequate food service for the residents in care. During the investigation, LPA interviewed Resident 1 (R1) Residents did not mention any of the prior mentioned complaints.Spoke with R2 and was not able to corroborate allegations. During the course of this investigation facility files were reviewed. It was determined that facility does provide activities to residents, food quality is not poor and there is recorded adequate food supply at the facility. Continuation on LIC 9099C Unfoundedthe state’s words, verbatim · CDSS document, Jan 9, 2025 · control 24-AS-20241213083056
20241 state visit · 2 documents
Nov 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not have suffiicient staffing to provide care and supervision to the residents in care

On 11/26/2024, Licensing Program Analyst (LPA) M Vega arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. LPA met with Administrator, Shay Ayers. Based on interviews conducted with staff and residents, and record review, the allegations: Facility does not have sufficient staffing to provide care and supervision to the residents in care is UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies issued during this inspection. An exit interview was conducted with Administrator. A copy of this report was discussed and provided to Administrator, Shay Ayers, whose signature on this form confirms receipt of this document. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 26, 2024 · control 24-AS-20241119144808
Nov 26, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Nov 1, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints4typical 0
State visits on file12typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2014.
Year-by-year trend
YearVisitsDocumentsSubstantiated20252202024120202311020224402021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,000$5,000 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (559) 325-7383

Is Copper River Retirement Group/shea licensed?

Yes — Copper River Retirement Group/shea is a licensed residential care home for the elderly (RCFE) in Fresno (Fresno County): California license #107206814, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 8, 2025, appears in the inspection record on this page.

Can Copper River Retirement Group/shea care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Copper River Retirement Group/shea with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordALL MAY BE NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 2 RESIDENTS.

How much does Copper River Retirement Group/shea cost?

California's public licensing record does not include Copper River Retirement Group/shea's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Copper River Retirement Group/shea accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Copper River Retirement Group/shea through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Fresno County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on January 9, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Copper River Retirement Group/shea?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2021 for Copper River Retirement Group/shea; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 9, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff do not provide activities for residents in care. Facility food is of poor quality. Facility has inadequate food service for the residents in care.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 01/09/2025 at 12:30 PM, Licensing Program Analyst (LPA) met with Administrator Shay Ayers to deliver the findings for the above allegations. The department received a complaint on 12/13/2024 alleging that, Staff do not provide activities for residents in care, Facility food is of poor quality and Facility has inadequate food service for the residents in care. During the investigation, LPA interviewed Resident 1 (R1) Residents did not mention any of the prior mentioned complaints.Spoke with R2 and was not able to corroborate allegations. During the course of this investigation facility files were reviewed. It was determined that facility does provide activities to residents, food quality is not poor and there is recorded adequate food supply at the facility. Continuation on LIC 9099C UnfoundedCDSS inspection report, January 9, 2025 · control 24-AS-20241213083056

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not have suffiicient staffing to provide care and supervision to the residents in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 11/26/2024, Licensing Program Analyst (LPA) M Vega arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. LPA met with Administrator, Shay Ayers. Based on interviews conducted with staff and residents, and record review, the allegations: Facility does not have sufficient staffing to provide care and supervision to the residents in care is UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies issued during this inspection. An exit interview was conducted with Administrator. A copy of this report was discussed and provided to Administrator, Shay Ayers, whose signature on this form confirms receipt of this document. UnsubstantiatedCDSS inspection report, November 26, 2024 · control 24-AS-20241119144808

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was left in soiled diaper for extended period of time Meals served to residents do not consist of an appropriate variety of foods Staff sleep at the facility during their working hours Illegal eviction
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/20/2022, Licensing Program Analyst (LPA) Walton arrived unannounced to deliver findings on the above allegation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. LPA met with Administrator, LeShay Dustin. Based on interviews conducted with staff and residents, and record review, the allegations: Resident was left in soiled diaper for extended period of time, Meals served to residents do not consist of an appropriate variety of foods, and staff sleep at the facility during their working hours and Illegal eviction is UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. No deficiencies issued during this inspection. An exit interview was conducted with Administrator. A copy of this report was discussed and provided to Administrator, LeShay Dustin, whose signature on this form confirms receipt of this document. UnsubstanCDSS inspection report, April 20, 2022 · control 24-AS-20220321145934
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident's care needs are not being met Staff left resident in soiled clothing for an extended period of time
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 03/08/2022, Licensing Program Analyst (LPA) A. Walton arrived unannounced to conduct a subsequent complaint investigation. LPA introduced self, stated the purpose of the visit and requested to meet with the Administrator. Facility staff contacted Administrator, Shay Dustin. Administrator arrived a short time later. Today's inspection included staff interviews. Based on interviews conducted with staff and residents, the allegations: Resident's care needs are not being met and Staff left resident in soiled clothing for an extended period of time are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies issued. A copy of this report will be provided to Administrator via email due to COVID-19 precautionary measures. Report signed on site by Facility Representative. UnsubstantiatedCDSS inspection report, March 8, 2022 · control 24-AS-20220120155120

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
12
typical for this size: 6
See the full inspection record on the state's site →

Who runs Copper River Retirement Group/shea?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Copper River Retirement Group Llc, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(559) 325-7383
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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