New Light Residential Care Home, The is a residential care home for the elderly (RCFE) in Fresno, Fresno County, California — state license #107202374, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 6 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 15, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

24 homes in view

New Light Residential Care Home, The

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Fresno, CA · Fresno County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #107202374, held since 2010 · read from the California state record on August 2, 2026 ·See on State Site →
1322 W. Roberts Ave. · Fresno, Fresno County
Phone
(559) 261-9818
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER GRANTED FOR THREE (3) RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 7 times and filed 6 documents. The most recent is a facility evaluation report, dated April 15, 2026.

Most recent state visit
April 15, 2026
Occupancy at the October 6, 2023 visit
6 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated October 6, 2023. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 6 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 15, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Apr 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jun 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 3 documents
Oct 6, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff do not respond to residents call at night Staff are sleeping during their shift

On 10/6/2023 Licensing Program Analyst (LPA) M. Garza arrived at facility to deliver complaint findings. LPA met with Direct Care Staff, Bea Choua, explained reason for visit and was permitted entry into the facility. Administrator, Carlo Santos was contacted and arrived a short time later. A health and safety was completed for residents in care. During investigation LPA completed interviews with staff and resident(s) and reviewed documentation (physicians reports, needs and assessments). Records reviewed indicated that 4 of 6 residents have been diagnosed with dementia. Interviews conducted with staff indicated that 1 of 6 residents have wandering tendencies. Interviews with staff and resident(s) showed there are 2 live-in staff that work at the facility. Both staff are awake staff during the day and sleep during the nights. Resident(s) interviewed stated when they pushing the call light for assistance, staff do not always answer. R1 stated they have had to go to staffs room to "bang"the state’s words, verbatim · CDSS document, Oct 6, 2023 · control 24-AS-20230501092207
Oct 6, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff lock residents in their rooms

On 10/6/2023 Licensing Program Analyst (LPA) M. Garza arrived at facility to deliver complaint findings. LPA met with Direct Care Staff, Bea Choua, explained reason for visit and was permitted entry into the facility. Administrator, Carlo Santos was contacted and arrived a short time later. A health and safety was completed for residents in care. During investigation LPA completed interviews with staff and resident(s). Records reviewed indicated that 4 of 6 residents have been diagnosed with dementia and were unable to be interviewed. Interviews conducted with staff and resident(s) do not support the allegation. Although the allegation may or may not have occurred, the allegation above does not meet the preponderance of evidence standard per Title 22. The allegation is UNSUBSTANTIATED. Nothe state’s words, verbatim · CDSS document, Oct 6, 2023 · control 24-AS-20230501092207
Aug 24, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations1typical 0
Substantiated complaints2typical 0
Total complaints1typical 0
State visits on file7typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2010.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025110202411020232312022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,000$5,000 /mo
our estimate — Fresno County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (559) 261-9818

Is New Light Residential Care Home, The licensed?

Yes — New Light Residential Care Home, The is a licensed residential care home for the elderly (RCFE) in Fresno (Fresno County): California license #107202374, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated April 15, 2026, appears in the inspection record on this page.

Can New Light Residential Care Home, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists New Light Residential Care Home, The with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER GRANTED FOR THREE (3) RESIDENTS.

How much does New Light Residential Care Home, The cost?

California's public licensing record does not include New Light Residential Care Home, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Fresno County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does New Light Residential Care Home, The accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at New Light Residential Care Home, The through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Fresno County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on October 6, 2023. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for New Light Residential Care Home, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 6 dated documents since 2022 for New Light Residential Care Home, The; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 6, 2023, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not respond to residents call at night Staff are sleeping during their shift
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/6/2023 Licensing Program Analyst (LPA) M. Garza arrived at facility to deliver complaint findings. LPA met with Direct Care Staff, Bea Choua, explained reason for visit and was permitted entry into the facility. Administrator, Carlo Santos was contacted and arrived a short time later. A health and safety was completed for residents in care. During investigation LPA completed interviews with staff and resident(s) and reviewed documentation (physicians reports, needs and assessments). Records reviewed indicated that 4 of 6 residents have been diagnosed with dementia. Interviews conducted with staff indicated that 1 of 6 residents have wandering tendencies. Interviews with staff and resident(s) showed there are 2 live-in staff that work at the facility. Both staff are awake staff during the day and sleep during the nights. Resident(s) interviewed stated when they pushing the call light for assistance, staff do not always answer. R1 stated they have had to go to staffs room to "bang"CDSS inspection report, October 6, 2023 · control 24-AS-20230501092207
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff lock residents in their rooms
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/6/2023 Licensing Program Analyst (LPA) M. Garza arrived at facility to deliver complaint findings. LPA met with Direct Care Staff, Bea Choua, explained reason for visit and was permitted entry into the facility. Administrator, Carlo Santos was contacted and arrived a short time later. A health and safety was completed for residents in care. During investigation LPA completed interviews with staff and resident(s). Records reviewed indicated that 4 of 6 residents have been diagnosed with dementia and were unable to be interviewed. Interviews conducted with staff and resident(s) do not support the allegation. Although the allegation may or may not have occurred, the allegation above does not meet the preponderance of evidence standard per Title 22. The allegation is UNSUBSTANTIATED. NoCDSS inspection report, October 6, 2023 · control 24-AS-20230501092207

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
7
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(559) 261-9818
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run New Light Residential Care Home, The? Claim this listing — free — add photos, activities, languages, and today’s availability.