Fairwinds - Woodward Park

Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on the allegations listed above. LPA met with facility Administrator Desiree Valero, and explained the purpose of today's visit. Regarding the allegation staff did not ensure the plumbing was not in disrepair. The investigation revealed that the facility experienced an unexpected plumbing failure in the dishwashing drainage system. The facility immediately hired licensed plumbers to assess and repair the issue. During the repair process, the contracted plumbers hired a jackhammer operator who unintentionally struck additional pipes and electrical lines, resulting in an extended outage. This secondary damage was due to contractor error and not a lack of maintenance by the facility. The facility provided documentation of all repair efforts and timelines. Based on the information obtained during the investigation, there is insufficient evidence to demonstrate that the facility failed toRead the full finding— CDSS inspection report, December 5, 2025 · control 24-AS-20250905152110

On 5/22/25 Licensing Program Analyst (LPA) M. Garza arrived to complete an unannounced complaint visit. LPA met with General Manager/Administrator, Desiree Valero, explained reason for visit and was permitted entry into the facility. LPA toured the facility and completed a health and safety check on residents in care. Residents observed in common areas, in rooms, dining area and outside. During investigation LPA completed interviews, gathered and reviewed documentation (resident roster with room numbers, staff roster, staff schedule, maintence logs, tested water temperatures, maintence repair receipts, water logs for the last 2 months). Interviews conducted show the facility has been having issues with water temperatures for approximately 2 months. Repairs to a main pipe, recirculation pump and cartridges have been completed. The facility is still pending additional work to be completed. Water temperature tested in rooms (W132, W326, W328, W330) tested below the required 105 degrees F.Read the full finding— CDSS inspection report, May 22, 2025 · control 24-AS-20250521110936

On 12/01/23 at 1:21 p.m. Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Administrator (AD) Desire Valero was contacted. 1. The Department investigated the allegation: Facility does not ensure sufficient staffing is on the premises for overnight supervision. LPA interviewed various sources. Some interviewees stated there was enough staff and others stated there was not enough. Staff schedules were reviewed for June & July 2023, there did not appear to be staff shortage according to interviews and the schedules at this time. UnsubstantiatedRead the full finding— CDSS inspection report, December 1, 2023 · control 24-AS-20230710110536

On 12/01/23 at 1:21 p.m. Licensing Program Analyst B. Miranda arrived to the facility unannounced to deliver the finding for the allegations listed above. LPA introduced herself and explained the reason for the visit. Administrator (AD) Desire Valero was contacted. 1. The Department investigated the allegation: Facility is not storing an adequate amount of food at the facility. LPA interviewed various sources. Some interviewees stated the portions were small however when they requested more food it was given without an issue. 2. The Department investigated the allegation: Staff are denying food to residents. LPA interviewed various sources, none of the interviewees’ stated food has ever been denied to residents. UnsubstantiatedRead the full finding— CDSS inspection report, December 1, 2023 · control 24-AS-20230807135519

On 5/18/23 at 5:15 p.m. Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to conduct an investigation for the allegation listed above. LPA introduced herself and met with Administrator (AD) Desiree Valero, LPA explained the reason for the visit. AD stated each apartment has its own individual AC unit. While talking with AD it was discovered there were 4 A/C units needing repair within the past week. AD stated three of the four units needing to be repaired were repaired from an outside company. One AC unit was repaired by facility. Invoices for A/C units needing repairs was collected from the facility. See LIC9099C for continued report. SubstantiatedRead the full finding— CDSS inspection report, May 18, 2023 · control 24-AS-20230518094106

On 10/17/22 at 11:15 AM, Licensing Program Analyst (LPA) Malia Thao arrived unannounced to deliver the findings. LPA explained the reason for inspection and met with Administrator Desiree Valero. LPA reviewed records and conducted interviews. Based on review of records, the allegation that staff mishandled a resident's medication resulted in the resident's hospitalization is unsubstantiated. Review of records show that upon admission to the hospital, R1's vitals were stable. No documentation was observed to indicate that R1's admission to the hospital or eventual diagnosis was related to medication mishandling. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted. A copy of this report was given to Administrator Desiree Valero, whose signature confirms receipt of this report. UnsubstantiatedRead the full finding— CDSS inspection report, October 17, 2022 · control 24-AS-20220613105348

On 6/22/22 at 9:16 AM Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint inspection. LPA checked in at front desk and met with Administrator (ADM) Desiree Valero. LPA explained reason for inspection. LPA reviewed records and conducted interviews. Based on records review and interviews, LPA found that the facility issued the refund to R1 within 30 days as agreed upon in the admission agreement of page 5, item number 17. This agency has investigated the complaint alleging staff did not issue a refund to resident. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Exit interview conducted. A copy of this report was given to Administrator Desiree Valero, whose signature confirms receipt of this report. UnfoundedRead the full finding— CDSS inspection report, June 22, 2022 · control 24-AS-20220614100748

On 6/22/22 at 9:16 AM Licensing Program Analyst (LPA) Malia Thao arrived unannounced to conduct a complaint inspection. LPA checked in at front desk and met with Administrator (ADM) Desiree Valero. LPA explained reason for inspection. LPA reviewed records and conducted interviews. LPA found that the facility issued a prorated refund to R1 for the dates of 5/27/22 through 5/31/22. R1 issued a written 30-day notice to vacate dated 4/24/22 to the facility front desk on 4/26/22. Facility noted the date of 4/27/22 as date notice was given by R1. Facility could not locate the written notice and did not record date of actual receipt of written notice by R1. S1 admitted the date of 4/27/22 is noted from another staff's verbal notice and did not receive or review the original written notice by R1. Therefore, the above allegation is unsubstantiated. Exit interview conducted. A copy of this report was given to Administrator Desiree Valero, whose signature confirms receipt of this report. UnsubstaRead the full finding— CDSS inspection report, June 22, 2022 · control 24-AS-20220614100748