Large community · San Francisco
Sfal - The Avenue
1035 Van Ness Avenue, San Francisco, CA 94109Closed in state record
About this record
This page keeps the history of license #385600277. It does not describe current care or pricing at this address.
Browse homes in this areaAt a glance
- Care approvals recorded under this license
- Wheelchair · Dementia · Hospice
- State licensing record · October 25, 2026
- Home size
- 145 while this license was open
- Large care community · the state license record
Care and support
These approvals belong to the closed license. They do not establish current care services at this address.
- Wheelchair / non-ambulatoryRecorded under this license · up to 145 residents
- Dementia / memory careRecorded under this license
- Hospice careRecorded under this license
Not on file in this record: Bedridden.
State licensing record · October 25, 2026. A different license at this address has its own record.
Read the state’s own wording
AGE RANGE 60 AND OVER. ALL MAY BE NONAMBULATORY. DEMENTIA SPECIAL CARE. SUBJECT TO THE TERMS AND CONDITIONS OF HOSPICE WAIVER.
983 - RCFE / DEMENTIA
CDSS record, verbatim · October 25, 2026
Previously reported costs
This license is listed as closed. A current stay cannot be priced under this license.
Published prices are not on file for this license. Browse nearby homes to compare their reported costs.
This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Daily life
Descriptions collected for this closed license. They do not describe current services at this address.
Daily-life descriptions are not on file for this license. See nearby homes for current listings.
Where it is
1035 Van Ness Avenue, San Francisco, CA 94109Address from the public record · October 25, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- California Pacific Medical Center - Van Ness CampusHospital · General acute care, on the state’s list0 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 25, 2026 · License #385600277 · See the state’s own record
The last 36 months — 2 of 4 documents
20251 state visit · 1 document
Jul 1, 2025Facility evaluation reportCase Management - OtherReport on file
Type of visit: Case Management - Other
On 7/1/2025, Licensing Program Analyst (LPA) Tobola arrived at this facility for the purpose of conducting a closure inspection pursuant to voluntary closure of this licensed Residential Care Facility for the Elderly and was greeted by Administrator, Teresa Wong. LPA conducted a walk-through of the facility, inspected resident rooms and common spaces of the building. There are currently no residents living in the facility and with the last residents moved out on 6/24/2025. LPA was provided with a list of all residents and relocation sites and given updates throughout the month leading up to the final closure. During today's inspection LPA found no evidence that would suggest that any residents are residing on the premises. Administrator stated that residents have taken selected personal belongings and furnishings for transfer to their new resident locations. Any additional furnishing items within rooms were either owned by the facility or planned for donation. The facility files for both residents and staff are in the process of consolidation and are to be transferred to a relocation site/storage for the duration of Title 22 requirements. The Licensee initiated this facility closure and submitted a written statement to Community Care Licensing (CCL) on 5/29/2025, requesting to close this facility. The facility Administrator provided full assistance with resident assessments, determining appropriate relocation sites and transportation to ensure ease of transfer. All residents were found to be safely relocated. In addition, LPA was provided copies of each residents' signed termination of admission. Closure inspection of this facility has been completed. Facility has surrendered the license to LPA Tobola. The Department will be moving forward with the closure process. LPA Tobola to finalize paperwork for final closure. No deficiencies cited.the state’s words, verbatim · CDSS document, Jul 1, 2025
20241 state visit · 1 document
Nov 26, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 11/26/2024, Licensing Program Analyst (LPA) Tobola conducted an unannounced Annual Required – 1 yr. inspection for this facility and was greeted by Administrators, Mindy Han & Teresa Wong. The facility currently provides care for 14 residents, 1 of which is receiving hospice services and some of which with a diagnosis of dementia. There are 2 residents residing in the Assisted Living portion of the facility with the remaining 12 residents residing in memory care. LPA continued with a tour of the facility with staff, facility found to be clean and at a comfortable temperature with all exits free from obstruction. Resident’s bedrooms, common areas, kitchen & food storage areas were inspected. Fire Extinguishers located on each resident floor, kitchen and common spaces were found to be charged. Facility is equipped with smoke and carbon monoxide detectors and fire safety systems monitored and serviced by outside agencies. There was a sufficient supply of both perishable and nonperishable foods as required, with food stored in the kitchen, sufficient for residents in care. Food supply is replenished constantly throughout the week and stored properly. Facility provides a wide variety of meal preferences and preparation while also ensuring proper dietary restrictions are followed. Cleaning supplies and other toxins are safely stored in locked closets throughout each floor, all of which were secured upon inspection. There was a supply of hygiene products and paper products available for residents. All resident’s bedrooms have lighting & appropriate furnishings and bedding items. Residents that were out in the community during the inspection were observed interacting with staff, fellow residents in the common areas, participating in activities and exercise. The facility encourages regular family visits and utilizes two outdoor patio spaces a multipurpose room and several visitation areas for resident use. Continued onto LIC809-C LPA conducted a sample file review for residents and found all items to be in order including needs & service plans and physician's reports. Upon a spot check of staff files, LPA found that caregiver staff have current 1st aid and CPR and annual training completed. Lastly, A spot check of medications including narcotic was conducted and found that all medication counts and records to be in order. Mindy Han's Administrator Certificate is currently active through 8/3/2025 Teresa Wong's Administrator Re-certification has been received and pending LPA requested the following documents be sent to CCL by COB 12/10/2024: LIC 308 Designated Facility Responsibility LIC 500 Personnel Summary LIC 610 Emergency Disaster Plan Liability Insurance No deficiencies cited during today's visit.the state’s words, verbatim · CDSS document, Nov 26, 2024
Earlier years2022 · 2 documents
20222 state visits · 2 documents
Nov 30, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 11/30/2022, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA observed COVID-19 signs posted by the entrance. LPA was greeted by administrator, Teresa Wong. LPA explained the purpose of the visit and LPA was screened at the front entrance. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. Infection control practices are reviewed: entry procedures, staff training and policies, resident and staff daily monitoring records, containment strategies. LPA observed COVID-19 signs through-out the facility and hand washing signs were posted by the sinks. The furniture in the resident's dining rooms was observed to be 6" apart and only one resident is assigned per table. LPA observed residents were at least 6" apart during lunch time on the 2nd floor dining room. Food supply was checked and observed to be sufficient. The facility has dedicated 1 room on the 8th floor for quarantine and isolation purposes and the room next door for donning and doffing with a foot operated garbage can inside the room. In addition, the facility has dedicated another private room on the 8th for family to stay during their visit if needed. LPA observed staff break room to be spacious, 2 tables that are 6" apart and COVID-19 signs posted. Medications, toxins and sharps are stored appropriately and inaccessible to resident, a comfortable temperature is maintained, lighting is sufficient for comfort. There are 2 elevators at the facility with COVID-19 signs posted inside the elevator and hand sanitizer station set-up by the elevator.. No deficiency cited today. This report is reviewed and discussed with the administrator. A copy is provided.the state’s words, verbatim · CDSS document, Nov 30, 2022
Apr 18, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 4/18/2022, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA observed COVID-19 signs posted by the entrance. LPA was greeted by administrator, Teresa Wong. LPA explained the purpose of the visit and LPA was screened at the front entrance. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. Infection control practices are reviewed: entry procedures, staff training and policies, resident and staff daily monitoring records, containment strategies. LPA observed COVID-19 signs through-out the facility and hand washing signs were posted by the sinks. The furniture in the resident's dining rooms was observed to be 6" apart and only one resident is assigned per table. LPA observed residents were at least 6" apart during lunch time on the 5th floor dining room. Food supply was checked and observed to be sufficient. The refrigerator temperature was measured at 35 degree Fahrenheit and freezer was measured at 0 degree Fahrenheit. The facility has dedicated 1 room on the 8th floor for quarantine and isolation purposes and the room next door for donning and doffing with a foot operated garbage can inside the room. In addition, the facility has dedicated another private room on the 8th for family to stay during their visit if needed. LPA observed PPE and cleaning supply to be sufficient and the administrator conducts burn rate calculation and places order accordingly. Medications, toxins and sharps are stored appropriately and inaccessible to resident, a comfortable temperature is maintained, lighting is sufficient for comfort. First-aid kit is inspected and complete. During today's inspection, LPA Han requested for the following document to be submitted to the Regional Office by 4/22/2022: - Updated Emergency Disaster Plan LIC610E , a copy of the administrator certification, LIC 308 (Designation of responsibility) No deficiency cited today. This report is reviewed and discussed with the administrator. A copy is provided.the state’s words, verbatim · CDSS document, Apr 18, 2022
Held this license
San Francisco Care Center, LP / Mel Lee Mgmt, Inc., license first issued in 2004.
The state’s totals for this licenseSince 2004, as the state’s facility page counts them
- State visits on file
- 4
- Total complaints
- 0
- Substantiated allegations
- 0
- Type A citations
- 0
- Type B citations
- 0
These are the state’s own totals for this license since 2004, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 0 | 1 |
| Substantiated allegations | 0 | 2 |
| Total complaints | 0 | 6 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 1,354 licensed larger communities (16+ beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Sfal - The Avenue
Is Sfal - The Avenue licensed?
The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 25, 2026.
How many residents is Sfal - The Avenue licensed for?
145 residents while this license was open — a large community, per CDSS records as of October 25, 2026.
Has Sfal - The Avenue been cited?
0 Type A and 0 Type B citations since 2004, per CDSS records as of October 25, 2026. Those records count 4 state visits over the same years.
Is Sfal - The Avenue still open?
This license is listed as closed, per CDSS records as of October 25, 2026.
What does Sfal - The Avenue cost?
This license is listed as closed, per CDSS records as of October 25, 2026.
Among 12 other homes of a similar licensed size in San Francisco that publish a starting rate, the middle half runs $5,679 to $8,305 a month, and the middle figure is $7,148 (n = 12 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Sfal - The Avenue take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license was held by San Francisco Care Center, LP / Mel Lee Mgmt, Inc., per CDSS records as of October 25, 2026.
Is there a hospital nearby?
California Pacific Medical Center - Van Ness Campus is 0 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Sfal - The Avenue keep a resident on hospice?
Hospice care is on this closed license’s record, per CDSS records as of October 25, 2026.
Sfal - The Avenue license and inspection record
- Name on the license: “SFAL - THE AVENUE”, per the CDSS roster as of May 25, 2025.
- License #385600277. The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 25, 2026.
- This license covered 145 residents — a large community, per CDSS records as of October 25, 2026.
- This license was held by San Francisco Care Center, LP / Mel Lee Mgmt, Inc., per CDSS records as of October 25, 2026.
- First licensed in 2004, per CDSS records as of October 25, 2026.
- 4 state inspection visits since 2004, per CDSS records as of October 25, 2026.
- 0 Type A and 0 Type B citations on file since 2004, per CDSS records as of October 25, 2026. The same records count 4 state visits in that period.
- 0 complaints and 0 substantiated allegations on file since 2004, per CDSS records as of October 25, 2026.
- The most recent state visit on file is July 1, 2025, per CDSS records as of October 25, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in San Francisco County, most information on file first. Every listed home appears on the same terms.
- Map
Starting rate
$9,600 a month to start
Listed by the home on its own website · October 5, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$8,695 a month to start
Listed by the home on its own website · October 27, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$4,335 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Map
Starting rate
$7,895 a month to start
Listed by the home on its own website · October 27, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$5,357 a month to start
Listed by the home on its own website · October 27, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$5,300 a month to start
Covelight estimate · likely $4,150–$6,750On the state record
- Wheelchair: on the state record
- Hospice: on the state record
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