Los Angeles Assisted Living

Allegation investigated: Staff are not scheduling resident's medical appointments.

At 9:30 AM, Licensing Program Analyst (LPA) Huma Rahimi conducted an unannounced initial complaint visit to this facility. LPA met with the Administrator and explained the reason for the visit. At 9:35 AM, LPA requested resident and staff roster. At approximately 9:40 AM, LPA conducted a physical plant tour of the facility. At 9:45 AM, LPA requested copies of pertinent information which include, but not limited to Staff training, Physician Report, Admission Agreement, Appraisal Needs and Services Plan, and ect., relevant to the course of investigation. Between 10:00 AM –11:50 AM, LPA conducted an interview with the Administrator, R1's Case Manager, and four (4) out of six (6) residents who were available. Continue on LIC 9099C Unsubstantiated Allegation: Staff are not scheduling resident's medical appointments. It was alleged that facility staff failed to schedule Resident #1’s (R1) medical appointments, resulting in incomplete referrals and tests. To investigate this allegation, LPA conducted interviews with the Administrator, R1’s Case Manager, and four (4) out of six (6) residents who were available. The Administrator stated that R1’s medical appointments and referrals are coordinated by the Case Manager and that the facility’s role is limited to assisting with communication and transportation. The Case Manager confirmed they are responsible for scheduling R1’s medical appointments and referrals and stated R1 has not missed any appointments. R1 confirmed that the Case Manager schedules all medical appointments and denied missing appointments or experiencing delays in care. Interviews with four (4) residents did not identify concerns regarding facility assistance with medical care. Based on interviews, LPA was unable to obtain evidence that facility staff failed to schedule R1’s medical appointments or that R1’s care was affected due to facility actions. Therefore, the allegation is Unsubstantiated. Appeal rights explained and exit interview conducted. Copy this report signed and delivered.the state’s words, verbatim · CDSS document, Aug 7, 2026 · control 31-AS-20260729120151

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jose Tan met with the Administrator for a One (1) Year Required visit for this facility. LPA explained the reason for the visit. A tour of the physical plant was conducted at 9:23 AM and the following was noted: There is only one entrance being utilized at the facility. Screening area is located immediately upon entrance. Sign in sheet, hand sanitizer, gloves and masks are available. The facility had submitted and approved Infection Control and Mitigation plan. The facility has a designated visitors' area at the backyard. The facility has sufficient stock of PPE in the storage room. The facility has a total of eight (8) bedrooms and three (3) bathrooms. One of the room is designated as an office and the other one is designated for staff use only. One (1) bathroom is also designated for staff use. The facility is fire cleared for six (6) non-ambulatory residents, two (2) of which may be bedridden on Room #5. Hospice waiver for six (6) residents. Living and dining room furniture were also checked. The living room is neat and clean. The facility maintains a comfortable temperature at 75°F. Dual smoke/carbon monoxide alarms were tested and observed to be operable. Fire extinguishers were last bought on 09/24/25. One (1) is located in the living room area and the other in the bedroom hallway. The facility is equipped with sprinkler system and closed circuit television system in the common areas. SURROUNDING GROUNDS: The driveway, passageways and entrance to the home was clear of obstruction. All entry and exit doors have a functional auditory alert when the doors open. The backyard of the facility has a covered patio and backyard furniture to accommodate the residents. (continued on LIC 809-C) There is no Garage at the facility, the garage was converted into an additional dwelling unit (ADU) where the licensee is living at this time. There is a two car carport at the front. There is another storage at the back end of the lot but observed to be locked and inaccessible to residents. There is no body of water in the facility. LAUNDRY ROOM: The laundry room is located in the staff bathroom. Laundry detergents and other cleaning agents were locked in a cabinet along the bedroom hallway by the door. The bathroom/laundry room was observed to be locked during visit. Food Service/Kitchen area was sufficiently stocked with two (2) days perishable and seven (7) days non-perishable food. Frozen foods are properly wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives were observed locked in a kitchen drawer. Cleaning supplies and other toxins were stored in the cabinet in the bedroom hallway which was locked during visit. The Clients' rooms are adequately furnished with appropriate furniture and lighting system. Hall ways/passage ways are lit. Clients have sufficient amounts of personal hygiene product which is provided by the licensee. The bathroom was checked for cleanliness and proper operation. LPA observed the appropriate grab bars in the toilet and shower. The hot water temperature was measured at 110.8°F. Towels and washcloths are not shared. There was enough clean linen available in stock at the cabinet. Medications: LPA observed medication were kept in a kitchen cabinet to be locked and inaccessible to residents. There is a complete first aid kit located in the kitchen. Client records: Client records are reviewed. Client records appear to be complete and updated. Staff records: LPA conducted a complete file review of staff records. Staff records appeared to be complete and updated. Disaster drill was last conducted on 02/06/26. Required posting observed in facility (complaint hot line poster). Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Feb 19, 2026

Allegation investigated: Staff did not safeguard resident's funds

Licensing Program Analyst (LPA) Jose Tan conducted an unannounced initial complaint visit at this facility to investigate the above allegation. LPA met with Administrator Anush Arzumanyan and explained the reason for the visit. LPA conducted physical plant tour at 9:09 AM, requested copies of facility documents relevant to the investigation at 9:45 AM, reviewed records between 10:00 AM to 11:00 AM and interviewed residents and staff between 11:00 AM to 12:30 PM. Regarding the allegation that Staff did not safeguard resident's funds, it was alleged that Resident #1 (R1)'s bank statement had unrecognized transaction by R1 amounting to $1599.96 from 02/03/25 to 04/16/25. LPA's record review of R1's physician's report (LIC 602) today between 10:00 AM to 11:00 AM revealed that R1 is able to manage own cash resources. LPA's physical plant on prior visit on 05/22/25 revealed that R1's bank card was kept locked together with R1's medication, it was locked during LPA's visit. LPA's interview with R1 today revealed that R1 went to the bank and now has a new bank card and has R1's money regularly coming into R1's bank account. (continued on LIC 9099-C) Unsubstantiated (continued from LIC 9099) Further interview with R1 revealed that R1 preferred to keep own bank card the way it is instead of being locked in the safe inside the office so R1 can access it anytime R1 needs money. Moreover, R1 stated that R1's case worker filed fraud on R1's bank due to this transactions. LPA's interview with the Administrator and co-Administrator revealed that they had no online access to R1's bank account nor were they aware of the transactions listed on R1's bank statements. LPA's record review of R1's bank statements revealed that most of the transactions were online order for food and some in store purchases near the facility. LPA's interview with two (2) staff on 05/22/25 revealed that none of them had used R1's bank card but stated that they sometime go with R1 to purchase own stuff such as cigarettes and some food. LPA observed during today's visit revealed that R1's bank card and some cash money are still kept in R1's wallet together with R1's medication and locked in the medication cabinet in the kitchen. Based on the information gathered during this and prior visit, the allegation is deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Jul 10, 2025 · control 31-AS-20250514171142

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Gary Tan initially met staff Susie Grigoryan who called the Administrator for a One (1) Year Required visit for this facility. LPA explained the reason for the visit. The Administrator arrived ten (10) minutes later. A tour of the physical plant was conducted at 9:28 AM and the following was noted: There is only one entrance being utilized at the facility. Screening area is located immediately upon entrance. Sign in sheet, hand sanitizer, gloves and masks are available. The facility had submitted and approved Infection Control and Mitigation plan. The facility has a designated visitors' area at the backyard. The facility has sufficient stock of PPE in the storage room. The facility has a total of eight (8) bedrooms and three (3) bathrooms. One of the room is designated as an office and the other one is designated for staff use only. One (1) bathroom is also designated for staff use. The facility is fire cleared for six (6) non-ambulatory residents, two (2) of which may be bedridden on Room #5. Hospice waiver for six (6) residents. Living and dining room furniture were also checked. The living room is neat and clean. The facility maintains a comfortable temperature at 75°F.Dual smoke/carbon monoxide alarms were tested and observed to be operable. Fire extinguishers were last bought on 01/30/25. One (1) is located in the living room area and the other in the bedroom hallway. The facility is equipped with sprinkler system and closed circuit television system in the common areas. SURROUNDING GROUNDS: The driveway, passageways and entrance to the home was clear of obstruction. All entry and exit doors have a functional auditory alert when the doors open. The backyard of the facility has a covered patio and backyard furniture to accommodate the residents. The Garage is detached to the house, locked and inaccessible to residents and currently being used as tool shed and old equipment storage. There is another storage at the back end of the lot but observed to be locked and inaccessible to residents. There is no body of water in the facility. LAUNDRY ROOM: The laundry room is located in the staff bathroom. Laundry detergents and other cleaning agents were locked in a cabinet along the bedroom hallway by the door. The bathroom/laundry room was observed to be locked during visit. Food Service/Kitchen area was sufficiently stocked with two (2) days perishable and seven (7) days non-perishable food. Frozen foods are properly wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives were observed locked in a kitchen drawer. Cleaning supplies and other toxins will be stored in the cabinet in the bedroom hallway which was locked during visit. The Clients' rooms are adequately furnished with appropriate furniture and lighting system. Hall ways/passage ways are lit. Clients have sufficient amounts of personal hygiene product which is provided by the licensee. The bathroom was checked for cleanliness and proper operation. LPA observed the appropriate grab bars in the toilet and shower. The hot water temperature was measured at 112.6°F. Towels and washcloths are not shared. There was enough clean linen available in stock at the cabinet. Medications: LPA observed medication were kept in a kitchen cabinet to be locked and inaccessible to residents. There is a complete first aid kit located in the kitchen. Client records: Client records are reviewed. Client records appear to be complete and updated. Staff records: LPA conducted a complete file review of staff records. Staff records appeared to be complete and updated. Disaster drill was last conducted on 11/28/24. Required posting observed in facility (complaint hot line poster). Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Jan 30, 2025

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Gary Tan conducted a Pre-Licensing Inspection with the applicant representative Harut Arzumanyan. The applicant is "Los Angeles Assisted Living". A fire clearance was approved on 12/27/23 for six (6) non-ambulatory residents, two (2) of which may be bedridden on Room #5. The applicant has an approved hospice waiver for six (6) residents. The facility has a total of eight (8) bedrooms and three (3) bathrooms. One of the room is designated as an office and the other one is designated for staff use only. One (1) bathroom is also designated for staff use. A tour of the physical plant was initiated at approximately 10:00 AM and the following was observed: KITCHEN: The facility has a Kitchen that is equipped with a refrigerator, microwave, stove, dishwasher and sink. There was an adequate supply of perishable and nonperishable food. Knives were observed locked in a kitchen drawer. Cleaning supplies and other toxins will be stored in the cabinet in the bedroom hallway which was locked during visit. BEDROOMS: There are six (6) bedrooms designated for client's use, all private. The applicant furnished the resident bedrooms with beds, night stand, chairs, dressers, bedding and linen. The bedrooms have sufficient lighting and storage. BATHROOMS: The facility has two (2) shared bathrooms for clients' use. The bathrooms were observed to have the proper fixtures, grab bars, and non-skid mats. The hot water temperature was measured at a range of 115.7°F to 116.2°F. LAUNDRY ROOM: The laundry room is located in the staff bathroom. Laundry detergents and other cleaning agents were locked in a cabinet along the bedroom hallway by the door. The bathroom/laundry room was observed to be locked during visit. (continued on LIC 809-C) (continued from LIC 809) COMMON AREAS: These included the living room and the dining area. Living room was furnished with chairs and side tables. The living room area was furnished with a television, a coffee table and sofas to sit the capacity of the facility. There were no visible immediate hazards. Cleaning supplies and chemicals are stored and locked in a cabinet in the bedroom hallway. There is a working telephone line and internet accessible to residents. Dual smoke/carbon monoxide alarms were tested and observed to be operable. Fire extinguishers were last bought on 01/09/24. One (1) is located in the living room area and the other in the bedroom hallway. The facility is equipped with sprinkler system and closed circuit television system in the common areas. MEDICATIONS: The medication cabinet is located in the kitchen and has has a locking mechanism. A complete first aid kit is located inside the medication cabinet. Staff/Resident Records: Staff and resident records will be kept in the filing cabinet inside the office. SURROUNDING GROUNDS: The driveway, passageways and entrance to the home was clear of obstruction. All entry and exit doors have a functional auditory alert when the doors open. The backyard of the facility has a covered patio and backyard furniture to accommodate the residents. The Garage is detached to the house, locked and inaccessible to residents and currently being used as tool shed and old equipment storage. There is another storage at the back end of the lot but observed to be locked and inaccessible to residents. There is no body of water in the facility. Component III was waived with the approval of LPM Troy Agard. Licensee representative has been an administrator with his other facility for about four (4) years. No deficiencies were observed. This report will be sent to Centralized Application Bureau (CAB). You will be notified by the CAB Analyst when the license has been approved. You are not allowed to begin operating until you have been notified that your license has been approved by the CAB Analyst. Failure to comply could affect approval of your license. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Jan 24, 2024