Lending Hands Elderly Care

Type of visit: Case Management - Other

The narrative section of the state’s online copy of this report is blank.

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility to conduct the required annual inspection. LPA was greeted and granted entry by facility administrator Amelia Acevedo. There is currently only one resident in care who is not receiving hospice care at this time. Administrator stated that the property was listed for sale and operations were winding down pending a new placement for the remaining resident in place. Other residents are stated to have moved out of the facility in July and August 2025. LPA observed the single resident relaxing in the dining area and in their bedroom and interviewed the resident in question. LPA accompanied by facility staff toured the physical plant. The facility is a two-story house with an attached garage, with three bedrooms for use by residents on the ground level. The upper level is strictly for use by the licensee as confirmed during the visit. Bedrooms appear clean and sanitary. No postural supports are in use at the time of the visit. All resident bedrooms have the required furnishings. Bathroom appears clean and sanitary and is equipped with grab bars and slip mats. Hot water temperature measured at 119F. LPA observed the kitchen has a minimum two (2) day perishable and seven (7) day non-perishable food supply. Sharp items, cleaning supplies and the medication central storage are verified to be secure. There are two fire extinguishers present which are verified to be charged. Carbon monoxide and smoke detectors were found to be present and operational. CONTINUED ON FORM LIC809-C CONTINUED FROM LIC809 LPA and facility staff toured the outside of the facility. LPA observed a shaded outdoor seating area with furniture for resident use. The identified route of egress is free of clutter and obstructions. There is a self-latching gate on one side of the premises. The pool present is adequately fenced. Egress alarms are in use on exit doors, however facility does not utilize locked perimeters or delayed egress. LPA reviewed one resident record which included all necessary components. No bedridden residents are present. LPA reviewed resident medication records and prescription orders for all residents. The facility is only staffed by administrator Acevedo and her husband, both of whom are verified to be background cleared and associated to the licensed location. The administrator certificate is current. A consultation on the facility closure process was provided during the visit in anticipation of the last resident moving out ahead of the sale of the property. Based on the observation conducted during the present visit, no deficiencies are being cited per Title 22 of the California Code of Regulations. An exit interview was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Sep 11, 2025

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.

Allegation investigated: Facility staff speak inappropriately to residents Facility staff do not allow resident's to go outside of the facility Facility staff confiscated resident's phone Facility staff are not providing adequate care to residents

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to continue the investigation into the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility and interviewed staff and residents as well as reviewed and obtained pertinent documentation such as physician report. Regarding the allegations that, facility staff are not providing adequate care to residents, Facility staff confiscated resident's phone, facility staff do not allow resident's to go outside of the facility and facility staff speak inappropriately to residents, the investigation revealed the following: Two out of two staff and three out of three residents deny staff speak inappropriately to residents. All residents interviewed confirm receiving adequate care at the facility and being able to hold onto their own property as well as go outside. Three out of three residents state going in the backyard often and the front yard when accompanied by staff or family. Incident report dated 01/20/2021-03/05/2021 indicated incidents where Resident 1 (R1) attempted to leave the facility with purse and phone in hand. CONT ON LIC 9099C DATED 10/28/2024. Unsubstantiated The resident was stopped by staff and brought back inside. Resident was transferred to the hospital on 03/05/2021 due to restlessness and medication refusal. Physician report dated 01/07/2021 indicated the resident is diagnosed with Mild Cognitive Impairment and is confused/ disoriented. Based on record review and interviews conducted, LPA is unable to corroborate the allegations. Therefore, the allegations are deemed unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted and a copy of this report was provided to facility.the state’s words, verbatim · CDSS document, Oct 28, 2024 · control 22-AS-20210308163137

Type of visit: Required - 1 Year

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the Required Annual Inspection. LPA was greeted and granted entry by the relieving caregiver after introducing himself and stating the reason of the visit. Administrator Amelia Acevedo was notified via telephone and arrived later to assist with the visit. During the inspection, LPA and staff conducted a tour of the physical plant and observed the following: The facility is a two-story home with three shared bedrooms in addition to the facility's common living areas. Second level is only for use by live-in staff. There is one shared bathroom, which was observed to be equipped with grab bars and slip mats. All resident bedrooms have the required furnishings. LPA observed all beds have linen and blankets. One bed is observed to be equipped with half rails for postural support for one resident confirmed to receive hospice care. Physician orders reviewed. There are currently five residents admitted to the facility, one of which is receiving hospice care. Bathrooms faucets and toilets are operational. Water temperature was verified to be within acceptable range. LPA observed emergency disaster plan with means of exiting. Emergency phone numbers are listed for the residents but not additional contacts in the Emergency and Disaster Plan. Consultation provided. A drill was last conducted in June 2024 but has not been documented. No other drills in 2024. Type B citation issued. LPA observed the facility has a 2-day supply of perishables and a 7-day supply of non-perishable food. Smoke and carbon monoxide detectors tested operational. Fire extinguishers present are fully charged with up-to-date maintenance tags. There is adequately shaded outside space with outdoor furniture present. There is a self-latching gate on one side. The route of egress is free of obstructions. The swimming pool on the premises is fenced and gated. CONTINUED ON FORM LIC809-C CONTINUED FROM FORM LIC809 Medication, cleaning products and sharp items are confirmed to be inaccessible throughout the physical plant. The medication central storage was also observed to be secure and reviewed to be accurate and up to date with the resident's prescription orders. LPA reviewed five resident files and three staff files. Resident records include all necessary components. All staff members are confirmed to be cleared. One staff is not associated with this particular licensed location. Type B deficiency cited. There is no current CPR training on file. Deficiency cited as well. Based on the observations made during today’s inspection, three type B deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. Three Technical Violation and Two Technical Assistance advisory notes are provided with a consultation on the required Infection Control Plan, dimensions of the Residential Care Facility for the Elderly Complaint poster PUB 475 as well as the contact information list and additional requirements of the Emergency and Disaster Plan. An exit interview was conducted, and a copy of this report along with appeal rights was left at the facility.the state’s words, verbatim · CDSS document, Sep 11, 2024

The state marks this report as 9 pages; the online copy we transcribed has 4. You can request the full file from the county licensing office.