Illustration — no photo of this home on file yet
Horizon Assisted Living Facility
Small home·Licensed for 6·North Hills, California
- Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
- Estimated starting rate$4,500 a monthCovelight estimate · likely $3,700–$5,550
- Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
- Room at the last state visit5 of 6 beds occupiedJuly 30, 2024 · not a current opening
- Ways to payMedi-Cal ALW acceptedDHCS participant list · August 9, 2026
- Last state visitMarch 11, 2026CDSS inspection record
Horizon Assisted Living Facility is a small care home in North Hills — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2019.
Built from CDSS public records · September 13, 2026. Every fact below names its source and date.
Quick answers and the state record
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Horizon Assisted Living Facility
Is Horizon Assisted Living Facility licensed?
The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
How many residents is Horizon Assisted Living Facility licensed for?
6 residents — a small home, per CDSS records as of September 13, 2026.
Has Horizon Assisted Living Facility been cited?
6 Type A and 0 Type B citations since 2019, per CDSS records as of September 13, 2026. Those records count 17 state visits over the same years.
Is Horizon Assisted Living Facility still open?
This license was on the CDSS roster as of September 28, 2026.
What does Horizon Assisted Living Facility cost?
$4,500 a month to start is a Covelight estimate, likely $3,700–$5,550. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”
Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Among 228 other homes of a similar licensed size across Los Angeles County that publish a starting rate, the middle half runs $4,000 to $6,300 a month, and the middle figure is $5,000 (n = 228 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out. What Medi-Cal’s Assisted Living Waiver covers in a care home.
Does Horizon Assisted Living Facility take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home appears on the DHCS participation list, August 9, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Horizon Assisted Living Facility, Inc., per CDSS records as of September 13, 2026.
Is there a hospital nearby?
Mission Community Hospital is 2.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Horizon Assisted Living Facility keep a resident on hospice?
Hospice care is approved on this license, covering up to 4 residents, per CDSS records as of September 13, 2026.
Horizon Assisted Living Facility license and inspection record
- Name on the license: “HORIZON ASSISTED LIVING FACILITY”, per the CDSS roster as of May 25, 2025.
- License #197609766. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
- Licensed to Horizon Assisted Living Facility, Inc., per CDSS records as of September 13, 2026.
- First licensed in 2019, per CDSS records as of September 13, 2026.
- 17 state inspection visits since 2019, per CDSS records as of September 13, 2026.
- 6 Type A and 0 Type B citations on file since 2019, per CDSS records as of September 13, 2026. The same records count 17 state visits in that period.
- 6 complaints and 4 substantiated allegations on file since 2019, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
- The most recent state visit on file is March 11, 2026, per CDSS records as of September 13, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Can they support the care needed?
California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.
- Wheelchair / non-ambulatoryApproved · covers up to 5 residents
- Dementia / memory careApproved by the state
- Hospice careApproved · covers up to 4 residents
- BedriddenApproved · covers up to 1 resident
State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 AND OVER. 5 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDRIDDEN CLEARED FOR BEDROOMS 3,4 OR 5. APPROVED HOSPICE WAIVER FOR 4.
983 - RCFE / DEMENTIA
CDSS record, verbatim · September 13, 2026
As needs change
- Staying through hospice
Hospice waiver on file · covers up to 4 — care may continue at the end of life
Ask: “If hospice is needed, can care continue here until the end?”
State licensing record · September 13, 2026
- If memory loss develops
Dementia-care designation on file
Ask: “Can we read the dementia care disclosure and discuss how daily support works?”
State licensing record · September 13, 2026
3 more questions to ask the home
- Two-person transfers or a lift
Not on file
Ask: “If two people or a lift are needed to transfer, can the person stay?”
- Someone awake overnight
Not on file
Ask: “Who is awake overnight, and how do residents ask for help?”
- Medicines
Not on file
Ask: “Who manages the medicines, and what happens when a dose is missed?”
What it costs here
Covelight estimate
$4,500a month to start
Likely $3,700–$5,550
From 9 nearby homes that publish rates · this home’s rate is not on file
Likely monthly total
$4,500a month
Likely $3,700–$5,750
With a shared room and basic help.
An estimate for planning, not a quote. The price is made in the phone call.
See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Starting monthly rate$4,500likely $3,700–$5,550
Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,000one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $3,700–$5,750
- $4,500
- First monthWith a one-time move-in fee · likely $4,300–$8,850
- $6,500
How people payOn the Medi-Cal waiver list · private pay, SSI/SSP, veterans, insurance
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home appears on the DHCS participation list, August 9, 2026. Confirm eligibility and current participation with the program. The waiver pays for care services, not room and board. For a resident on SSI/SSP, California’s 2026 standard sends $1,444.07 a month to the home for room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
- What is the full monthly cost for the room and care we need, and what does it include?
- What would the next care level cost, and who decides when it changes?
- What is billed separately, and is there a one-time fee or deposit at move-in?
- Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing
Covelight’s estimate starts from the rates 9 small homes within 3 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.
9 homes like this within 3 miles publish starting rates mostly between $3,000–$5,800.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 9 nearby homes behind this estimate
- Alaga HomesNorthridge · 0.5 mi · Small home$6,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Healthy Life Service FacilityNorth Hills · 0.7 mi · Small home$5,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- California State Health GroupNorth Hills · 1.7 mi · Small home$3,000Listed on Seniorly · seen September 9, 2026
- Alalik Care HomeGranada Hills · 1.8 mi · Small home$3,500Listed on Seniorly · seen September 9, 2026
- Breath of SunshineNorth Hills · 2.1 mi · Small home$3,500Listed on Seniorly · seen September 9, 2026
- Breath of Sunshine PlusNorthridge · 2.5 mi · Small home$3,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Aurora Home for SeniorsGranada Hills · 2.8 mi · Small home$3,000Listed on Seniorly · assisted living · seen September 9, 2026
- A Paradise in the ValleyNorthridge · 3.0 mi · Small home$5,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
- Balboa Senior LivingGranada Hills · 3.0 mi · Small home$5,000Listed on Seniorly · assisted living private room · seen September 9, 2026
Where it is
- 9708 Valjean Ave, North Hills, CA 91343Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
The state record
California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.
Since 2022, the state has filed 17 documents for this home, and its records count 17 visits since 2019. The most recent is a facility evaluation report, dated March 11, 2026.
- On file since
- 2022
- State visits
- 17
- Most recent visit
- March 11, 2026
- Occupied · July 30, 2024 visit
- 5 of 6 bedsa count on that day, not an opening
We hold 9 complaint reports the state published for this home, dated March 8, 2022 to July 30, 2024. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (5). 9 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 9 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
Beside homes the same size
- Type A citations6typical 0
- Type B citations0typical 0
- Substantiated allegations4typical 0
- Total complaints6typical 0
“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2019.
Year by year
The last 36 months — 7 of 17 documents
Mar 11, 2026Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA), Tihesha Smith conducted an unannounced Required 1-year inspection at this facility 9:47 am. LPA disclosed to the administrator the purpose of the visit. LPA conducted a tour of the physical plant at approximately 10:20 am to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. Common areas were observed for the ability to safely serve the needs of residents. These included the kitchen/dining room combination, living room and family room. The common areas were checked for cleanliness and furniture was checked for functionality. Common areas observed to be furnished appropriately with adequate seating for residents. LPA reviewed the food service areas, food storage and supply (perishable and nonperishable foods). The kitchen food supply was observed and sufficient for the six (6) residents currently residing there. Two (2) days of perishable food observed. The freezer is stocked with meats and frozen vegetables. Emergency food pantry in hall closet. Sharps are stored in locked bottom kitchen cabinet. The resident medications were stored in locked top kitchen cabinet and observed to be inaccessible to residents. The first aid kit on top of refrigerator. There is one (1) fire extinguisher attached to wall in the kitchen and observed to be charged. Laundry room is located adjacent to kitchen. The appliances observed to be functional. Toxins stored above in locked cabinet above washer and dryer were observed to be locked and inaccessible to residents. The facility has a total of five (5) bedrooms and four (4) bathrooms: One (1) shared and four (4) private bedrooms; three (3) bathrooms for residents use and one (1) bathroom for staff. The residents’ bedrooms were properly furnished with at least one chair, nightstand, and sufficient lighting for each resident. The bedrooms had appropriate and adequate bedding and linens such as sheets, pillowcases, mattress pads, and blankets. LPA observed a supply of linens in hall closet. Each bathroom has posted “wash your hands” signs and the following items available: hand soap, paper towels, and trash cans. The hot water temperature was measured for the three (3) bathrooms to ensure it is within the required range for residents’ comfort and safety. The water temperature range was between 108-118 degrees Fahrenheit. Detached Garage: Used for storage and has 2nd refrigerator. Smoke detectors/carbon monoxide detector were tested and operable at time of visit. Backyard has the following: Gazebo with sufficient seating for the residents. Foliage in backyard overgrown presents tripping hazard. Discussion of painting vs cleaning discussed due to excessive peeling on cabinets in hallway. At approximately 11:30 am, LPA reviewed files for the six (6) residing residents. Resident files included medical assessments and needs and services plans. Staff files reviewed for three (3) staff. Staff files had the appropriate trainings such as first aid and hospice in session training. Deficiencies on cited 809D. Exit Interview Conducted / A Copy of the Report Issued.the state’s words, verbatim · CDSS document, Mar 11, 2026
Aug 22, 2025Facility evaluation reportReport on file
Type of visit: Case Management - Other
Licensing Program Analyst (LPA) Tihesha Smith conducted a Case Management visit at the above facility at 09:15 am to verify that Resident #1 (R1) and Resident #1 (R2) relocated to the facility on 08/16/25 and to do a health and safety check on both residents. LPA met with staff and explained the purpose for the visit. The administrator was contacted by staff and arrived later. At approximately 9:45 am, LPA Smith conducted a brief tour of the physical plant to ensure compliance with Title 22 regulations. Prior to the visit on 08/19/25, LPA Smith requested via email, new admissions information for the facility and an updated client roster. The client roster was received on 08/22/25 and a printed copy was provided during the visit. During the physical plant tour, LPA checked the facility and R1’s and R2’s room. A brief interview was conducted with R1 and R2. Both residents were awake, dressed and alert, however, per administrator, R1 is hearing impaired. Both residents expressed they are doing satisfactory or okay. R1 revealed would like dental care and R2 revealed they do not have any concerns or issues. A brief discussion with the administrator revealed she has contacted/and is working with R1 responsible party to resolve R1s concern. The administrator authorized Klaris Throhain to sign report. LPA did not observe any deficiencies or hazards during the visit. Exit interview conducted. A copy of the report given.the state’s words, verbatim · CDSS document, Aug 22, 2025
Apr 3, 2025Facility evaluation reportReport on file
Type of visit: Required - 1 Year
At approximately 9:50 a.m. on 04/03/2025, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual inspection. LPA met with staff and later the administrator designee and disclosed the reason for the visit. A file review was conducted prior to today’s visit. The facility was last visited on 03/16/2024 for an annual inspection. It is a single story building with five (05) bedrooms, four (04) bathrooms, kitchen, common areas, and outdoor areas. It has an approved fire clearance for six (06) nonambulatory residents, of which 1 may be bedridden. The facility serves residents with dementia. Approved hospice waivers for four (04). LPA observed a maintained front yard and postings near the main entrance for the facility’s COVID policies, emergency contacts, confidential complaint contacts, Ombudsman contacts, personal rights, rights of resident councils, theft and loss policy, administrator certificate, facility sketch. LPA observed a screening station with digital thermometer, visitor log, sanitizer, masks, and additional PPE. Walls, floors, windows, screens, and blinds were clean and in good repair. At 10:15 a.m. LPA measured the room temperature to be 77 degrees Fahrenheit. The living room contained a television, reading materials, a locked fireplace, and furniture in good condition. Hallways closets contained emergency food and water and sufficient supplies of fresh linens. The facility has four (04) bathrooms. All bathrooms designated for residents contained liquid soap, paper towels, handwashing instruction sign, trash can with a tight fitting lid, grab bars near the toilet and shower, and a non-skid surface in the shower. At approximately 10:30 a.m. LPA measured the water temperature in the hallway bathroom to be 109.8 degrees Fahrenheit. The facility has five (05) bedrooms. All bedrooms were private rooms. All bedrooms contained a chair, lamp, nightstand, storage, and a bed with adequate bedding. All hospital beds had wheels in the locked position. All furnishings were clean and in good condition. A Hoyer lift, full bed rails, and oxygen machine were observed in Bedroom #3. A sign for “No Smoking – Oxygen in Use” was posted on the door. A call system was in use for Bedroom #5 and routed to the kitchen. At 11:30 a.m. LPA called out from the house telephone which was deemed operational. LPA observed an adequate supply of perishable and non-perishable foods in the kitchen. The stove hood was clean. Appliances were in good condition. Sharps were locked below the counter. Cleaning solutions were locked below the sink. Medications were locked above a counter top. Confidential files were locked below the counter top. A washing machine and dryer were located near the kitchen. Both were in working order and in use. The detergent was locked above the appliances. At approximately 11:35 a.m. LPA observed a fully charged fire extinguisher in the kitchen. It was purchased on 02/06/25 with a receipt attached. The emergency exit path was free from obstructions. The exit gate on the north side of the facility was unlocked with a self-closing latch. The back yard was maintained. The patio furniture was shaded under a pergola and in good repair. Auditory alarms were turned on and functioning. The facility also uses a centralized auditory alert system. At approximately 11:55 a.m. smoke and carbon monoxide detectors were tested and operational. Detectors were hard-wired and functioned simultaneously when tested. At 12:00 p.m. LPA reviewed resident and personnel files. All files were available for audit. No immediate health and safety risks were observed during this visit. Exit interview conducted. Copy of report provided.the state’s words, verbatim · CDSS document, Apr 3, 2025
Jul 30, 2024Complaint investigation reportUnsubstantiated
Allegation investigated: Facility is not allowing resident to move out of the facility Facility staff did not have the ability to communicate with resident Staff did not address a change in the resident's condition Staff did not assist resident with transfers
At 9:45 AM, Licensing Program Analyst (LPA) Huma Rahimi, conducted an unannounced subsequent complaint visit. LPA met with the staff who granted access to the facility and shorly after Administrator Sona Gevorkyan arrived and LPA disclosed the reason for the visit. A subsequent visit was conducted on 05/22/2024. During course of the investigation, interviews and record review were made. At 12:15 PM, LPA requested resident and staff roster. At 12:20 PM, LPAs requested copies of pertinent information which include, but not limited to Admission Agreement, Physician’s Report, Appraisal Needs and Services Plan, etc., relevant to the investigation. At approximately 12:35 PM, LPA conducted a physical plant tour. Between 12:45 PM to 2:00 PM, LPA conducted an interview with the Administrator, one staff, four (4) out of five (5) residents who were able to communicate, and a family member of a resident. Additional interviews and record reviews were also conducted during today’s visit. Continue on LIC 9099C Unsubstantiated Facility is not allowing resident to move out of the facility: It is alleged that the facility did not allow R1 to move out of the facility. To investigate this allegation LPA conducted interviews with the Administrator, one (1) staff, and four (4) out of five (5) residents who were able to communicate. Interview with the Administrator revealed that R1 did not have any family member or POA. R1 was admitted to the facility via referring agency. A random person that the facility had no record of came to the facility to take R1. The Administrator did not allow since there were no evidence of any kind of relation to R1. Additionally, Interview with four (4) out of five (5) residents did not have any issues moving out of the facility at any time they wanted. Based on interviews this allegation is Unsubstantiated at this time. Facility staff did not have the ability to communicate with resident: It is alleged that the facility staff are not able to communicate with R1 in Spanish. To investigate this allegation LPA conducted interview with the Administrator and one (1) staff. It was revealed that although the staff did not understand Spanish nor could speak it, yet they were able to understand R1 by using google translation application via their phones. Moreover, four (4) out of five (5) residents interviewed, revealed they can effectively communicate their needs with the facility staff without any issues. During the visit, LPA observed that all staff understand and can communicate with basic English to the majority of the residents who are communicating in English without any problem. Based on interviews and LPA’s observation this allegation is Unsubstantiated at this time. Staff did not address a change in the resident's condition: It is alleged that R1 lost weight due to lack of care. To investigate the above allegation LPA conducted an interview with the Administrator and as informed that when R1 was admitted to this facility, R1 was already receiving Hospice services due to his/her medical condition. Moreover, review of hospice file indicated that R1 was on a mechanical soft diet and was able to tolerate thin liquid with total of 25% oral meal intakes, and due to slow and steady decline R1 was hospice appropriate; However, it was determined/ordered by hospice doctor to discharge R1 from hospice on 12/28/2022 and admit R1 to the hospital for further evaluation. On 1/1/2023 R1 returned to the facility and was admitted back to receiving hospice services. During today’s visit, LPA was provided with the hospice doctor’s order dated on 12/28/2022. Based on interviews and record reviews this allegation is deemed Unsubstantiated at this time. Continue on LIC 9099C Staff did not assist resident with transfers: It is alleged that R1 cannot go outside because there are no staff to take R1 outside. To investigate this allegation LPA conducted interviews with the Administrator and one (1) staff and all parties dined the above allegation. Moreover, interviews with four (4) out of five (5) residents did not have any concerns regarding the above allegation. During the time of both visits on 05/22/2024 and as well on 07/30/2024, LPA observed that the staff are helping residents with transfers and other assistance they need. Based on interviews and LPA’s observation this allegation is deemed Unsubstantiated as this time.the state’s words, verbatim · CDSS document, Jul 30, 2024 · control 31-AS-20221228133054
Mar 16, 2024Facility evaluation reportReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Abeye Duguma met with Kiiashko Dmitro for a Required One (01) Year visit. LPA explained the reason for the visit. The administrator, Sona Gevorkyan, designated Kiiashko Dmitro to sign and accept this report. A tour of the physical plant was conducted at 12:20 PM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of five (05) bedrooms and four (04) bathrooms. The facility is fire cleared for five (05) non-ambulatory, of which one (01) may be bedridden and a hospice waiver for four (04). The facility is currently occupying five (05) non-ambulatory residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (02) days perishable and seven (07) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 70°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located in the kitchen near the office desk, observed to be full and last inspected on 01/30/2024. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 111.7°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication and first aid kit to be locked and inaccessible to residents. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, Mar 16, 2024
Nov 13, 2023Complaint investigation reportUnsubstantiated
Allegation investigated: Staff gave resident unapproved dietary drinks
Licensing Program Analyst (LPA) Tihesha Smith made an unannounced complaint visit to this facility on 11/13/2023 to deliver findings. On 06/29/20223 this case was referred to the Community Care Licensing Investigations Branch (IB). Investigator Christine Ferris continued the investigation by conducting records review and interviews on 08/01/23, 08/04/23, and 08/30/23. A 24-hour visit was conducted by Licensing Program Analyst (LPA) Tihesha Smith on 06/30/2023 and a subsequent visit on 10/31/2023. Staff gave resident unapproved dietary drinks Unsubstantiated (Cont from 9099C) It was alleged that staff gave Resident #1 (R1) unapproved dietary drinks. Interview with Administrator revealed they offered R1 an Ensure drink one time but R1 refused the drink. Staff revealed that they keep resident hydrated at all times with water. Other witnesses interviewed during investigation revealed that they saw a “two-liter bottle” of water by R1. Due to finding no evidence that the offered dietary drinks were ingested there is not sufficient information to support the allegation, Therefore, the above stated allegation is determined to be unsubstantiated at this time.the state’s words, verbatim · CDSS document, Nov 13, 2023 · control 31-AS-20230629104943
Oct 31, 2023Complaint investigation reportSubstantiated
Allegation investigated: It was alleged that Resident sustained multiple ulcer wounds while in care Staff did not seek timely medical care for resident.
Licensing Program Analyst (LPA) Tihesha Smith made an unannounced complaint visit to this facility at 10:10 am to deliver findings. LPA Smith met with facility staff and disclosed the purpose of this visit. The administrator was present at the facility. A 24-hour visit was conducted by Licensing Program Analyst (LPA) Tihesha Smith on 06/30/2023, at which time LPA Smith conducted a physical plant tour at approximately 11:20 am and conducted an interview with the administrator. On 06/29/20223 this case was referred to the Community Care Licensing Investigations Branch (CCIB). Investigator Christine Ferris continued the investigation by conducting records review and interviews on 08/01/2023, 08/04/2023, and 08/30/23. (Cont to 9099C) Substantiated (Cont from 9099A) Staff did not ensure resident was hydrated. It was alleged that due to severe dehydration R1’s health condition got more complicated. Staff revealed that they keep resident hydrated at all times. Between 06/23/23 and 06/25/23 R1 was having swallowing difficulties but was able to intake fluids. Staff informed hospice services and staff also spoke to R1’s responsible party, who called 911. A review of hospice records revealed that R1 ate and drank regularly. R1 was assessed for hydration during skilled nursing visits and there were no signs of dehydration. Other witnesses interviewed during investigation revealed that they saw a “two-liter bottle” of water by R1. Due to finding no evidence to suggest fluids were withheld or any actions or lack thereof by staff contributed to R1s dehydration, there is not sufficient information to support the allegation, Therefore, the above stated allegation is determined to be unsubstantiated at this time. Staff did not observe a change in resident's condition It was alleged that Staff did not observe a change in R1s condition. Interviews with staff on 06/30/23, 10/31/2023, and interviews conducted during the course of the investigation reveal that staff noticed R1’s wounds not healing. Staff revealed that as of 06/14/2023, they noticed that R1 was having swallowing difficulties and developed prohibited health conditions, posing immediate danger to R1’s health and safety. Based on interviews and records review staff monitored R1s condition and noticed changes in R1s condition consequently there is insufficient information to support the allegation. Therefore, the above stated allegation is determined to be unsubstantiated at this time. Exit interview conducted/Appeals/Copy of report given. (Cont from 9099) It was alleged that Resident sustained multiple ulcer wounds while in care. Staff interviews conducted on 08/01/2023, revealed that upon admission to the facility, staff assisting Resident #1 (R1) noticed a black bloody spot on R1’s coccyx. The spot felt hot like it was burning. Staff was repositioning and turning R1 every 2 hours. Interviews also revealed that although a “small, black spot” was noticed near R1’s coccyx, staff did not know “what was under the tissue,” but it was “deep when the skin opened on 06/13/2023”. A review of hospice/palliative and wound care records conducted by the IB investigator revealed that while in care at the facility, R1 developed pressure injuries. As of 06/13/2023, the pressure injuries were staged as Stage 4. Although R1 was receiving wound care by medical professionals between 06/13/23 to 06/25/23, the conditions of the wounds got worse. Records revealed that a sacral stage 4 pressure injury was addressed and subsequently treated by the wound specialist. However, other Stage 4 pressure injuries noted in hospice records, were not addressed by medical professionals. IB investigators review of the hospital records revealed,that on 06/27/2023, R1 was admitted to the hospital with multiple Stage 4 pressure injuries on sacrum, Stage 4 pressure injuries on the left and right buttock. R1 was diagnosed with sepsis (secondary to the buttock wound infection). In addition, R1 had several deep tissue pressure injuries. Overall, the investigation revealed that although facility staff including the Administrator had knowledge that R1’s pressure injuries were not healing, they failed to obtain all required information from the hospice agency and take appropriate measures to ensure that there is no immediate threat to the health and safety of the resident. Based on the information revealed from interviews and records review, there is sufficient information to support the above stated allegation. Therefore, the allegation is determined to be Substantiated at this time. Staff did not seek timely medical care for resident. It was alleged that R1’s overall health condition was declining, and staff failed to provide emergency medical assistance on time. Staff revealed that as of 06/14/2023, they noticed that R1 was having swallowing (Cont to 9099C) (Cont from 9099C) difficulties and developed prohibited health conditions, posing immediate danger to R1’s health and safety. Staff admitted not contacting emergency services. Between 06/14/2023 and 06/27/2023 R1’s condition got worse. R1’s responsible party was contacted, and 911 was called by R1’s responsible party. A review of the medical records verified the information received from the staff. Based on the information revealed from interviews and records review, there is sufficient information to support the above stated allegation. Therefore, the allegation is determined to be Substantiated at this time. Exit interview conducted. Appeal rights discussed. Copy of report provided.the state’s words, verbatim · CDSS document, Oct 31, 2023 · control 31-AS-20230629104943
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87615(a)(1) · Plan of correction due date: Nov 2, 2023
Prohibited Health Conditions (a) Persons who require health services for or have a health condition including, but not limited to, those specified below shall not be admitted or retained in a residential care facility for the elderly: (1) Stage 3 and 4 pressure injuries. This requirement was not met as evidenced by: Based on record reviews & interviews, R1 wounds not healing, developed unstageable wounds while in care which poses an immediate health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Oct 31, 2023
Plan of correction: Licensee shall submit a written plan describing how the facility shall prevent injuries to residents in care as a result of this deficiencies. Licensee shall submit to CCL no later than 11/02/2023
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(g) · Plan of correction due date: Nov 2, 2023
87465(g) Incidental Medical and Dental Care. The licensee shall immediately telephone 9-1-1 if an injury or other circumstance has resulted in an imminent threat to a resident’s health This requirement was not met as evidenced by: Based on the investigation, the licensee did not comply with the section cited, as staff did not seek medical attention for R1 in a timely manner, which posed an immediate health and safety risk to R1the state’s words, verbatim · CDSS document, Oct 31, 2023
Plan of correction: The Administrator agreed to do the following: Submit a Statement of Understanding, and the steps the facility will take to avoid similar issues from happening and to ensure compliance to the cited regulation Licensee shall submit to CCL no later than 11/02/2023
The state marks this report as 7 pages; the online copy we transcribed has 6. You can request the full file from the county licensing office.
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