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Happy Living Facility

Small home·Licensed for 6·Fresno, California

Licensed since 2008Licence #107204054
  • Care approvals on fileWheelchairState licensing record · September 13, 2026
  • Estimated starting rate$3,750 a monthCovelight estimate · likely $3,050–$4,600
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitMay 16, 2025CDSS inspection record

Happy Living Facility is a small care home in Fresno — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2008. Dementia care, hospice care and bedridden care are not on file.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Happy Living Facility

Is Happy Living Facility licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Happy Living Facility licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Happy Living Facility been cited?

0 Type A and 0 Type B citations since 2008, per CDSS records as of September 13, 2026. Those records count 9 state visits over the same years.

Is Happy Living Facility still open?

This license was on the CDSS roster as of September 28, 2026.

What does Happy Living Facility cost?

$3,750 a month to start is a Covelight estimate, likely $3,050–$4,600. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 8 small homes and similar homes within 34 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 5 other homes of a similar licensed size in Fresno that publish a starting rate, the middle half runs $3,450 to $5,175 a month, and the middle figure is $4,000 (n = 5 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Happy Living Facility take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Catacutan, Raquel, per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Community Regional Medical Center is 4.5 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Happy Living Facility keep a resident on hospice?

Not on file — the state’s record does not list hospice care on this license. Ask: “Can a resident stay here on hospice, and under what conditions?”

Happy Living Facility license and inspection record

  • Name on the license: “HAPPY LIVING FACILITY”, per the CDSS roster as of May 25, 2025.
  • License #107204054. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Catacutan, Raquel, per CDSS records as of September 13, 2026.
  • First licensed in 2008, per CDSS records as of September 13, 2026.
  • 9 state inspection visits since 2008, per CDSS records as of September 13, 2026.
  • 0 Type A and 0 Type B citations on file since 2008, per CDSS records as of September 13, 2026. The same records count 9 state visits in that period.
  • 0 complaints and 0 substantiated allegations on file since 2008, per CDSS records as of September 13, 2026.
  • The most recent state visit on file is May 16, 2025, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careNot on file · ask the home
  • Hospice careNot on file · ask the home
  • BedriddenNot on file · ask the home

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
ALL MAY BE NON-AMBULATORY.

915 - MENTALLY DISABLED (MD)

CDSS record, verbatim · September 13, 2026

As needs change

5 questions to ask the home — nothing on file yet
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

  • Staying through hospice

    Hospice waiver not on file

    Ask: “If hospice is needed, can care continue here until the end?”

  • If memory loss develops

    Dementia-care designation not on file

    Ask: “If memory loss develops, what would change — and when would a move be needed?”

What it costs here

Covelight estimate

$3,750a month to start

Likely $3,050–$4,600

From 8 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$3,750a month

Likely $3,050–$4,800

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$3,750likely $3,050–$4,600

    Covelight’s estimate starts from the rates 8 small homes and similar homes within 34 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,050–$4,800
$3,750
First monthWith a one-time move-in fee · likely $3,600–$8,050
$5,750
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 8 small homes and similar homes within 34 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

8 homes like this within 34 miles publish starting rates mostly between $3,000–$5,800.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 8 nearby homes behind this estimate

Where it is

  • 275 E Kaviland, Fresno, CA 93725Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2022, the state has filed 9 documents for this home, and its records count 9 visits since 2008. The most recent is a facility evaluation report, dated March 4, 2026.

On file since
2022
State visits
9
Most recent visit
May 16, 2025

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations0typical 0
  • Substantiated allegations0typical 0
  • Total complaints0typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2008.

Year by year
YearVisitsDocumentsSubstantiated20261102025220202433020232202022110

The last 36 months — 7 of 9 documents

20261 state visit · 1 document
Mar 4, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

On 3/4/26 Licensing Program Analyst (LPA) J. Leffall arrived unannounced to conduct an Annual Inspection. LPA introduced self, stated the purpose of the visit, and was greeted by Licensee (L1) Raquel Catacutan, LPA was granted entry. 2 residents were present during inspection. The other resident was attending day program. LPA toured facility with L1. The facility was observed to be at a comfortable temperature, clean, in good repair, and no passageway obstructions or fire hazards were observed inside. An adequate supply of perishable and non-perishable food was observed. Samples of resident’s medications were checked and observed locked in kitchen drawer and cabinet. Clients’ MARS was reviewed. One medication was administered per L1 but was not labeled or signed off on the MAR. Samples of medications reviewed. Fire extinguisher reviewed with a service date of: 2/12/25. Fire drill completed on 11/29/25. Clients' bedrooms were toured and reviewed. Cleaning chemicals were observed stored and locked in closet. Residents bedrooms observed to be adequately furnished with bed, dresser, and adequate lighting. All bathrooms are toured and observed to be operational. Hot water temperature was tested at 114 degrees in 1 bathroom. Outside of facility toured. Outside observed free of debris. Side gate was self-closing and self-latching. Outside was observed with adequate outdoor seatings available for clients. Freezer temperature observed at 0 degrees F and refrigerator temperature maintained at 38 degrees F. Smoke detectors and carbon monoxide were tested and observed to be operational. Staff files reviewed to have all the required documents. All clients’ files reviewed but contained missing documents. The following deficiencies are being cited on the attached 809D in accordance with California Code of Regulations, Title 22, Division 6. Exit Interview conducted. LPA is requesting the following documents be submitted to the Fresno CCL office by 3/18/26: Current copy of Administrator Certificate, Designation of Facility Responsibility (LIC308), Administrator Organization (LIC 309), Affidavit regarding Client/Resident Cash Resources (LIC 400), Liability Insurance-RCFE, Emergency and Disaster Plan (LIC 610E), Personnel Report (LIC500), Register of Facility Clients/Residents for (LIC9020A) A copy of this report with Appeal Rights were provided to Licensee, whose signature on this form confirms receipt of these report.the state’s words, verbatim · CDSS document, Mar 4, 2026
20252 state visits · 2 documents
May 16, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

An unannounced Annual Continuation visit was conducted the date & times indicated above by Licensing Program Analyst (LPA) K. McClurg. The purpose of this visit was to continue Annual visit conducted on 4/29/25. LPA met with Licensee/Administrator (L/A) Raquel Catacutan. During previous visit on 4/29/25 a physical plant tour was conducted where it was observed that facility did not have an operational carbon monoxide detector. Access to side yard was denied @ time of that visit. Centrally Stored Medication & Destruction Records (CSMDR) were observed to not be maintained. Records did not reflect all medications on premises. LPA had been contacted 4/30/25 with photos of installed carbon monoxide detector. It was observed during today's visit (5/16/25) that 1 carbon monoxide detector observed in kitchen/dining/living area & 1 installed in hallway with client bedrooms. CSMDRs reviewed with current updates & corrections. Citations for carbon monoxide detector absence & CSMDR not being maintained issued & cleared during today's visit. Citation regarding denial of access to side yard to be reviewed at the Fresno Regional Office at a future date . Exit interview conducted with L/A. Report provided.the state’s words, verbatim · CDSS document, May 16, 2025

From the deficiency page — Deficiency type: Type A · Section cited: HSC 1503.2 · Plan of correction due date: Apr 30, 2025

Every facility… pursuant to this chapter shall have one or more carbon monoxide detectors in the facility that meet…standards… §1503.2 Carbon monoxide detectors required… During 4/29/15 visit it was observed that this facility did not have an operational carbon monoxide detector.the state’s words, verbatim · CDSS document, May 16, 2025

Plan of correction: DEFICIENCY CLEARED Carbon monoxide detectors installed 4/30/25. LPA was notified of installation. Photos provided with notification. Correction verified as observed during 5/16/25 visit.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 80075(k)(7) · Plan of correction due date: Apr 30, 2025

80075(k)(7) Health Related Services The licensee shall ensure the maintenance, for each client, of a record of centrally stored prescription medications… CSMDR observed to be incomplete & not maintained as required.the state’s words, verbatim · CDSS document, May 16, 2025

Plan of correction: DEFICIENCY CLEARED CSMDRs reviewed reflecting updates & corrections to record.

From the deficiency page — Deficiency type: Type A · Section cited: CCR80044(a) · Plan of correction due date: Apr 29, 2025

80044(a) Inspection Authority of the Licensing Agency. The licensing agency shall have inspection authority… During 4/29/25 Annual LPA’s K. McClurg & J. Leffal were denied access to side yard with motorhome.the state’s words, verbatim · CDSS document, May 16, 2025

Plan of correction: This will be reviewed at the Fresno Regional Office at a later date.

Apr 29, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

An unannounced joint Annual visit was conducted on the date above by Licensing Program Analyst (LPA) K. Mcclurg & LPA Jacques Leffal. LPA's met with Licensee/Administrator (L/A) Raquel Catacutan. LPA's introduced selves, provided business card, stated purpose of visit & was allowed entry. Physical plant tour began in dining & living room. Rooms sufficiently furnished with adequate lighting. Kitchen toured & observed to be in need of general cleaning specifically backsplash behind stove & cabinets adjacent to stove. Cabinets & drawers in need of cleaning. Cabinet interiors that have damaged or shelves that cannot be cleaned to have shelf liners replaced with new or liners in like-new condition. Kitchen appliances appeared sufficiently clean & at appropriate temperatures. Deep freezer in dining room observed to have packages of food without identification of contents & date frozen. Some food in freezer observed to contain significant frost with high likelihood of frost burn, thereby compromising quality & taste of food. Staff room at facility entry observed to be locked making contents inaccessible. Resident bedrooms & bathroom toured. Bedrooms sufficiently furnished with adequate lighting. Sufficient linens available. Remainder of facility toured & records reviewed during this visit - to be detailed in continuation report. Due to time limitations Annual visit & additional details to be conducted @ another time. Exit interview conducted with L/A. Report provided.the state’s words, verbatim · CDSS document, Apr 29, 2025
20243 state visits · 3 documents
Jul 12, 2024Facility evaluation reportReport on file

Type of visit: Office

An Informal Office Meeting was conducted on this date to discuss concerns at the facility. Present during the meeting were: Regional Manager, Brenda White Licensing Program Manager, See Moua Licensing Program Analyst, Kelly McClurg Licensee and Administrator, Raquel Catacutan The following issues were discussed: -Licensee Raquel’s intention regarding the continued operation of the facility. -The deficiencies and civil penalties issued during the Annual continuation visit conducted on 5/14/24 regarding: *Fire Safety – resident’s bed obstructed entry and exit way of the bedroom *Accessibility of unlocked storage spaces that contained hazardous items such as aerosol brake cleaner, motor oil, trimmer, gasoline, motor oil, and knives *Unlocked medications in the resident’s bedroom *Maintenance and Operations - Missing toilet seat in the resident’s bathroom, uncleaned living areas, and clutter *Food Service Requirements – refrigerator unable to maintain proper temperature and food improperly stored -The Health & Safety visit conducted on 10/19/2023 *Citations and civil penalties of $1000.00 were issued because residents were left with no supervision and the front door was locked with a chain lock that was at the highest point of the door, inaccessible to the residents -Staffing and care and supervision of the residents Exit interview was conducted at the conclusion of the meeting. Report provided.the state’s words, verbatim · CDSS document, Jul 12, 2024
May 14, 2024Facility evaluation reportReport on file

Type of visit: Case Management - Annual Continuation

An unannounced Annual Continuation visit was conducted by Licensing Program Analyst (LPA) K. Mcclurg. LPA met with Licensee/Administrator (L/A) Raquel Catacutan. The purpose of this visit is to re-address concerns observed during previous visit as well as continued facility inspection. L/A lives on premises with spouse. Previous observations were reviewed & observed to be cleared &/or in process of being cleared. Interiors in need of wall/door surface general cleaning, &/or repair, replacement, painting, etc. Outside areas toured. Front porch/patio used & designated as a smoking area. Front porch/patio area in need of general clean-up & de-cluttering. Area being used to store cleaning items & other hazardous chemicals in cabinet that is now locked. Items not in use &/or non-operational such as motorized wheelchair, & refrigerator are in need of removal. Front driveway contains miscellaneous items that appear to be being stored there, including what looks to be metal fence panels. Backyard has access to side yard with fenced area & drive-port with trailer, power tools, hand tools, yard equipment, gasoline, motor oil, etc. Large gate to this area observed to have lock that was unlocked. Area also has 1/2 panel of chain link/gate that is not secured & due to height, cannot maintain accessibility of hazardous items. Multiple use of extension cords & some cording appears to be hung in a manner that does not protect the integrity of cording exterior & insulation. (Continued) (Continued from previous page.) Backyard towards back side area of property observed to be in need of general clean-up with storage of additional miscellaneous items in need of removal. Backyard behind shed in need of general clean-up & storage of items not in use to be removed from property. Area in backyard surrounded by short fencing in need of general clean-up & removal of items not in use, such as tall poles with concrete bases laying down. Outside areas have a general appearance of disarray & in need of general clean-up, & removal of items not in use &/or broken. Storage to be maintained in a manner that is safe @ all times & in a manner to prevent items falling upon person, tripping, & possible fire hazards. Copious use of extension cords through-out facility, interior & exterior. Deficiencies issued. Immediate Civil Penalty for repeat Zero-Tolerance violation in the amount of $1,000.00 issued. Exit interview conducted with L/A. Report provided.the state’s words, verbatim · CDSS document, May 14, 2024

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87203 · Plan of correction due date: May 14, 2024

Fire Safety. All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. 1.) Bed/bed frame obstructing entry & egress point of resident bedroom; 2.) On front porch/patio a single nail was observed to be draped with multiple strands of string lights connected to electrical outlet through use of multiple extension cords including what appeared to be of the type rated for indoor use only.the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: Licensee/Administrator removed obstruction to egress in resident bedroom & removed exterior string lights with interior extension cord(s). Correction made within same date oberved. DEFICIENCY CLEARED. Repeat Zero-Tolerance violation <10/19/2023>. CIVIL PENALTY ISSUED Immediate CP issued in the amount of $1,000.00.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87309(a) · Plan of correction due date: May 14, 2024

Storage Space. ...items which could pose a danger if readily available...shall be stored where inaccessible to clients. Observations: 1.)Front patio/porch: Unsecured string trimmer/edger & Unlocked cabinet containing hazardous items including aerosol Brake Cleaner, aerosol Starting fluid, motor oil, heavy duty cleanser, misc. power tools, etc; 2.) Unlocked Laundry room & closet containing misc. detergent/cleansers, chemicals, etc.,3.) Unlocked cabinet under kitchen sink containing knives & misc. detergent/cleansers, chemicals,etc.; 4.) Back/side yard with trailer unlocked & 1/2 gate Leaving gasoline, propane, motor oil, misc power tools etc. accessible.the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: L/A removed trimmer & locked cabinet @ front porch area & under kitchen sink. Remaining issues & challenges to be discussed during Informal Office visit or NCC - to be determined (TBD)

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(h)(2) · Plan of correction due date: May 17, 2024

Incidental Medical and Dental Care. ...medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for... medication. L/A's bedroom observed to be unlocked with multiple misc. medications accessible.the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: Medications removed &/or stored in inaccessible area. DEFICIENCY CLEARED.

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87307(d)(2) · Plan of correction due date: May 14, 2024

Personal Accommodations and Services. ...all facilities...shall be maintained in a state of good repair &...provide a safe and healthful environment. Toilet in resident bathroom did not have a toilet seat. This poses an immediate risk of fall &/or injury, etc.the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: A toilet seat was installed on toilet in resident bathroom DEFICIENCY CLEARED.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(a) · Plan of correction due date: May 14, 2024

General Food Service Requirements. All food shall be selected, stored, prepared and served in a safe and healthful manner. 1.) Meat being defrosted on countertop; 2.) Food being stored in empty pickle jar;the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: Defrosting meat & storage in used containers addressed by L/A. DEFICIENCY CLEARED

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(21) · Plan of correction due date: May 14, 2024

General Food Service Requirements. ...refrigerators...shall be kept clean & food stored to enable adequate air circulation to maintain...temperatures. Refrigerator very full posing potential rish of impeding air circulation necessary to maintain appropriate temperature.the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: L/A moved items to another refrigerator during visit. DEFICIENCY CLEARED

From the deficiency page — Deficiency type: Type B · Section cited: CCR87303(a) · Plan of correction due date: May 14, 2024

Maintenance & Operations. The facility shall be clean, safe, sanitary & in good repair at all times. 1.) Resident bathroom requires cleaning @ base of toilet, toilet front sides bowl to floor, bulbs over sink dusted/cleaned; plunger stored on floor to back/side of toilet to be stored in a healthful manner; 2.) Hallway: ceiling vent dusty/dirty; doors & doorjams dirt/soild around doorknobs & surfaces at doorknob level; wals & doorframes have black markings/scraped paint most likely from wheelchaire use, & baseboards, etc., in need of repair &/or painting, etc.; 3.) Outside area in need of clean-up & removal of items including non-op appliances @ front, metal fencing @ side, materials behind shed, & other misc items.the state’s words, verbatim · CDSS document, May 14, 2024

Plan of correction: Immediate bathroom & ceiling vent issues addressed by L/A. Remaining issues & challenges to be discussed during Informal or NCC to be determined (TBD) Remaining issues & challenges to be discussed during Informal Office visit or NCC - to be determined (TBD)

Apr 24, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

An unannounced Annual visit was conducted by Licensing Program Analyst (LPA) K. McClurg. LPA met with Licensee/Administrator (L/A) Raquel Catacutan. LPA introduced self, provided business card, stated purpose of visit, & was allowed to proceed with visit. Client on front porch area smoking - designated by facility as smoking area. Front door area fenced with gate with no lock on gate. Physical plant toured. LPA & L/A discussed multiple issues & concerns. Visit to be continued @ a later date. Exit interview conducted L/A. Report provided.the state’s words, verbatim · CDSS document, Apr 24, 2024
20231 state visit · 1 document
Oct 19, 2023Facility evaluation reportReport on file

Type of visit: Case Management - Health Checks

An unannounced Health & Safety check was conducted on the date & times above by Licensing Program Analyst (LPA) K. Mcclurg. Purpose of visit was to follow-up on reports of no supervision of residents in care & lock on front door inaccessible to residents preventing any egress in case of fire &/or an other emergencies. LPA met with Care Giver (CG) Rey Catacutan. LPA introduced self, stated purpose of visit & was allowed entry. Standard chain lock observed at highest point of front door. Door over 6 feet high, & appeared to be approximately 8 feet high. Lock would not be accessible without ladder/step stool to latch or unlatch. LPA asked CG to remove lock immediately during visit. CG removed lock at time of visit. LPA discussed absence of resident supervision when CG went to grocery store earlier in day (10/19/23). CG stated a staff person (1 person) was on premises when they (CG) went to grocery store, but that staff had fallen asleep during CG absence. Deficiencies Issued. Civil Penalties Issued Exit interview conducted with CG. Reports provided including Appeal Rightsthe state’s words, verbatim · CDSS document, Oct 19, 2023

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87203 · Plan of correction due date: Oct 19, 2023

Fire Safety. All facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic. Chain lock observed at top of front door. Top of door exceeded 6" & cannot be unlatched without use of ladder &/or step stool. Immediate Riskthe state’s words, verbatim · CDSS document, Oct 19, 2023

Plan of correction: Facility agreed to remove lock @ time of visit. Lock observed to be removed during visit. Deficiency Cleared @ time of visit. Immediate Civil Penalty Issued. ($500.00) NCC to follow.

From the deficiency page — Deficiency type: Type A · Section cited: CCR87411(a) · Plan of correction due date: Oct 19, 2023

Personnel Requirements - General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. Absence of care & supervision for a duration of time. Staff not present or not available to meet resident needs. Immediate Risk.the state’s words, verbatim · CDSS document, Oct 19, 2023

Plan of correction: Facility agrees to submit to the Department a Personnel Report (LIC500) showing staff schedule sufficient to meet needs of all residents @ all times. Immediate Civil Penalty Issued ($500.00) On-Going Civil Penatlies to be determined. NCC to follow

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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