Illustration — no photo of this home on file yet

Glendale Garden Care Home

Small home·Licensed for 6·Glendale, California

Licensed since 2016Licence #197609007
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 13, 2026
  • Estimated starting rate$5,850 a monthCovelight estimate · likely $4,800–$7,200
  • Home sizeLicensed for 6Small care home · a licensed care home (RCFE)
  • Room at the last state visit5 of 6 beds occupiedFebruary 7, 2024 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJune 6, 2026CDSS inspection record

Glendale Garden Care Home is a small care home in Glendale — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 6 residents since 2016.

Built from CDSS public records · September 13, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Glendale Garden Care Home

Is Glendale Garden Care Home licensed?

The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.

How many residents is Glendale Garden Care Home licensed for?

6 residents — a small home, per CDSS records as of September 13, 2026.

Has Glendale Garden Care Home been cited?

2 Type A and 1 Type B citations since 2016, per CDSS records as of September 13, 2026. Those records count 10 state visits over the same years.

Is Glendale Garden Care Home still open?

This license was on the CDSS roster as of September 28, 2026.

What does Glendale Garden Care Home cost?

$5,850 a month to start is a Covelight estimate, likely $4,800–$7,200. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 12 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 6 other homes of a similar licensed size in Glendale that publish a starting rate, the middle half runs $6,000 to $8,000 a month, and the middle figure is $7,000 (n = 6 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Glendale Garden Care Home take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Glendale Garden Care Home Inc., per CDSS records as of September 13, 2026.

Is there a hospital nearby?

Glendale Memorial Hospital and Health Center is 1.7 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Glendale Garden Care Home keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of September 13, 2026.

Glendale Garden Care Home license and inspection record

  • Name on the license: “GLENDALE GARDEN CARE HOME”, per the CDSS roster as of May 25, 2025.
  • License #197609007. The state lists this license as “Licensed,” per CDSS records as of September 13, 2026.
  • Licensed for 6 residents — a small home, per CDSS records as of September 13, 2026.
  • Licensed to Glendale Garden Care Home Inc., per CDSS records as of September 13, 2026.
  • First licensed in 2016, per CDSS records as of September 13, 2026.
  • 10 state inspection visits since 2016, per CDSS records as of September 13, 2026.
  • 2 Type A and 1 Type B citations on file since 2016, per CDSS records as of September 13, 2026. The same records count 10 state visits in that period.
  • 4 complaints and 3 substantiated allegations on file since 2016, per CDSS records as of September 13, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is June 6, 2026, per CDSS records as of September 13, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 6 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved · covers up to 6 residents
  • BedriddenApproved · covers up to 6 residents

State licensing record · September 13, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 13, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 13, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 13, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

What it costs here

Covelight estimate

$5,850a month to start

Likely $4,800–$7,200

From 12 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$5,850a month

Likely $4,800–$7,350

With a shared room and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$5,850likely $4,800–$7,200

    Covelight’s estimate starts from the rates 12 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,800–$7,350
$5,850
First monthWith a one-time move-in fee · likely $5,550–$10,350
$7,850
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 12 small homes within 5 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

12 homes like this within 5 miles publish starting rates mostly between $3,450–$8,000.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 12 nearby homes behind this estimate

Where it is

  • 405 Chester Street, Glendale, CA 91203Address from the public record · September 13, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2021, the state has filed 11 documents for this home, and its records count 10 visits since 2016. The most recent is a facility evaluation report, dated June 6, 2026.

On file since
2021
State visits
10
Most recent visit
June 6, 2026
Occupied · February 7, 2024 visit
5 of 6 bedsa count on that day, not an opening

We hold 5 complaint reports the state published for this home, dated July 14, 2021 to February 7, 2024. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 5 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations2typical 0
  • Type B citations1typical 0
  • Substantiated allegations3typical 0
  • Total complaints4typical 0

“Typical” is the statewide median across the 6,808 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2016.

Year by year
YearVisitsDocumentsSubstantiated202611020251102024220202311020223312021331

The last 36 months — 4 of 11 documents

20261 state visit · 1 document
Jun 6, 2026Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jose Tan met with Irene Deanon for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at 9:10 AM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of five (5) bedrooms for residents and three (3) bathrooms. The facility is fire cleared for six (6) non-ambulatory of which six (6) may be bedridden and a hospice waiver for six (6) residents. The facility is currently occupying six (6) residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (2) days perishable and seven (7) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 72°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located in the kitchen, observed to be full and last inspected on 05/04/2026. (continued on LIC 809-C) (continued from LIC 809) Bathrooms: There are three (3) full bathrooms designated for residents' use. Bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured between 113.2°F to 118.8°F. No cleaning supplies were observed in any of the bathrooms during the day of the inspection. Surrounding Grounds: Backyard and side area has sufficient space to hold outdoor activities. Ramp in back entry/exit is maintained and in good repair. There is furniture appropriate for outdoor use. There is a locked storage building for extra supplies. There is no swimming pool or any other bodies of water. Laundry area: The laundry area is located in the hallway, across room #3. Detergents/cleaning supplies stored inside the laundry area, which was locked during the day of the inspection. Staff Workstation/Office: Administrator office located in the hallway. Staff and resident records kept inside. Office was observed to be locked during visit. Resident Files: LPA conducted a file review of resident records. Records were observed to be complete and updated. Staff Files: LPA also conducted a file review of staff records. Staff records were observed to be complete and updated. Medications: Medications are stored in a locked cabinet by the kitchen. Medication and Medication Records were reviewed for proper storage and documentation. First aid kit also kept in the medication cabinet. Garage: The garage is not attached to the home. It is located in the back. Garage is used for additional storage. It was locked during the day of the visit. Disaster drill was last conducted on 04/29/2026. Required posting observed in facility (complaint hot line poster, personal rights, etc). There was no health and safety hazard observed during the day of inspection. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit Interview Conducted and a Copy of this Report Issued.the state’s words, verbatim · CDSS document, Jun 6, 2026
20251 state visit · 1 document
Jul 8, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michael Cava conducted an Annual Required visit and inspection of the facility. LPA met with the administrator, Irene Deanon, and explained the reason for the visit. At approximately 9:45am, with the assistance of staff, LPA took a tour of the physical plant. The facility is a one story building. Required postings were observed throughout the entry and kitchen area. The smoke alarms and carbon monoxide are dual, hardwired and interconnected. There are two fire extinguishers in the facility. One is located in the kitchen, and the other is located next to the supply cabinet. The charge date is May 9, 2025. Kitchen: The kitchen appliances and fixtures were functional. LPA found a sufficient amount of perishable and non-perishable food at the facility; properly stored. Knives were stored in a locked drawer in the kitchen. No cleaning supplies observed accessible in the kitchen during the day of the inspection. Bedrooms: There are five (5) bedrooms designated for residents' use. Bedroom #1 is shared and room numbers 2, 3, 4 and 5 are shared. All bedrooms, in use by the residents, were observed to be properly furnished with appropriate beddings and linens with sufficient lighting. Bathrooms: There are three (3) full bathrooms designated for residents' use. Bathrooms were properly supplied and had functional fixtures. Hot water temperature was measured between 109 and 114 degrees Fahrenheit. No cleaning supplies were observed in any of the bathrooms during the day of the inspection. Common Areas: The facility has two living room/common areas that was furnished with sufficient seating, couches, recliners, tables and television. The dining room table is large enough to seat up to six (6) individuals. Living room and dining room furniture were observed to be in good repair. Floors were mopped and clean. Entry/exits, hallways and passageways were clear. Surrounding Grounds: Backyard and side area has sufficient space to hold outdoor activities. Ramp in back entry/exit is maintained and in good repair. There is furniture appropriate for outdoor use. There is a locked storage building for extra supplies. No swimming pool or any other bodies of water. Laundry area: The laundry area is located in the hallway, across room #3. Detergents/cleaning supplies stored inside the laundry area, which was locked during the day of the inspection. Staff Workstation/Office: Administrator office located in the hallway. Staff and resident records kept inside. Office is kept locked. Resident Files: LPA conducted a file review of resident records to insure compliance of licensing forms. Staff Files: LPA also conducted a file review of staff records to insure forms and training are up to date and compliance with licensing forms. Medications: Medications are stored in a locked cabinet by the kitchen. Medication and Medication Records were reviewed for proper storage and documentation. First aid kit also kept in the medication cabinet. Garage: The garage is not attached to the home. It is located in the back. Garage is used for additional storage. It was locked during the day of the visit. Pursuant to Title 22 Division 6 of the CA Code of Regulations, no deficiencies observed during the visit. Exit Interview Conducted and a Copy of this Report Issued.the state’s words, verbatim · CDSS document, Jul 8, 2025
20242 state visits · 2 documents
May 18, 2024Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Abeye Duguma met with Irene Deanon for a Required One (01) Year visit. LPA explained the reason for the visit. A tour of the physical plant was conducted at 9:30 AM and the following was noted: There is one entrance being utilized at the facility. The facility has a total of five (05) bedrooms for residents and three (03) bathrooms. The facility is fire cleared for six (06) non-ambulatory of which six (06) may be bedridden and a hospice waiver for six (06). The facility is currently occupying six (06) residents. The facility has outdoor furniture with a covered shaded area for residents and visitors. The facility does not have a swimming pool/body of water. The garage is currently being used for storage. Laundry detergents, cleaning agents and other toxins are locked away. Kitchen is sufficiently stocked with at least two (02) days perishable and seven (07) days non-perishable food. Frozen foods are wrapped and stored appropriately. Food storage and preparation areas are clean and inaccessible to pests. Knives and sharps are observed to be locked and inaccessible to residents. The living and dining room are neat and clean. The facility maintains a comfortable temperature at 69°F. The smoke and carbon monoxide detectors are hardwired, interconnected and observed to be operational. Fire extinguisher is located in the kitchen, observed to be full and last inspected on 05/03/2023. (continued on LIC 809-C) The residents' rooms are adequately furnished with appropriate lighting system. Hallways are well lit. Residents have enough personal hygiene product provided by the licensee. The bathroom was checked for cleanliness and proper operations. The hot water temperature was measured at 110.4°F. Towels and washcloths are not shared. There was enough clean linen available in the cabinets. LPA observed medication and first aid kit to be locked and inaccessible to residents. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.the state’s words, verbatim · CDSS document, May 18, 2024
Feb 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is holding resident against resident's will. Staff is financially abusing resident in care. Staff does not allow resident access to resident's personal records. Staff confiscated resident's cell phone. Staff does not accord resident private phone calls and visitations. Staff does not allow Ombudsman access to resident's personal records.

Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced visit for the above noted allegations. LPA met with Administrator Irene Deanon and explained the reason for the visit. It was reported tha staff is holding resident against resident's will. To investigate this allegation, on 2/07/2024, between 12:00pm and 12:45pm, staff interviews were initiated. Interviews revealed that staff is not retaining Resident #1 (R1) against their will. R1 wants to go home , but their responsible party can not look after them due to their many underlying medical diagnoses. Between 1:00pm and 1:30pm, LPA reviewed facility records. Records revealed that R1 has several co-morbidities that require constant care and supervision. Based on interviews and records review there is not sufficient information to verify this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time. Unsubstantiated It was alleged that staff is financially abusing resident in care. To investigate this allegation, LPA interviewed the Administrator. Interviews revealed that staff is not financially abusing the resident in care. R1 does not have any money on them. R1 has a designated power of attorney and they handle all their finances. Between 1:00pm and 1:30pm, LPA reviewed facility records. Records confirmed what facility told LPA. Based on interviews and records review there is not sufficient information to verify this allegation. Thus, this allegation is UNSUBSTANTIATED at this time. It was reported that staff does not allow resident access to resident's personal records. To investigate this allegation, LPA spoke to the Administrator. Interviews revealed that R1 was provided copies of documents requested. R1 has requested documentation a total of three times since they have lived at the facility, Between 2:00pm and 2:30pm, LPA spoke to R1's responsible party and they verified what facility had told LPA. Based on interviews there is not sufficient information to verify this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time. It was alleged that staff confiscated resident's cell phone. To investigate this allegation, between 12:00pm and 12:45pm, staff interviews were initiated. Interviews revealed that R1 had an I-Phone and got it wet. R1's responsible party took the phone and had it repaired. After it was fixed, R1 broke the phone and their responsible party decided not to replace it. Between 2:00pm and 2:30pm, LPA spoke to R1's responsible party and they confirmed the information that facility had told to LPA. Based on interviews, there is not sufficient information to support this allegation. Thus, this allegation is UNSUBSTANTIATED at this time. It was reported that staff does not accord resident private phone calls and visitations. To investigate this allegation, between 12:00pm and 12:45pm staff interviews were initiated. Administrator denied that R1 was not allowed to make or receive private phone calls. In addition, Administrator also denied that R1 was not allowed to have private visitations. Between 2:00pm and 2:30pm, LPA spoke to R1's responsible party and they confirmed the information that facility had told LPA. Responsible party told LPA that R1 has always been allowed to make calls and to have visitors at the facility. Based on interviews there is not sufficient information to verify this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time. It was alleged that staff does not allow Ombudsman access to resident's personal records. To investigate this allegation between 12:00pm and 12:45pm, staff interviews were initiated. Interviews revealed that facility Administrator contacted R1's responsible party and they did not want their family member's file to be provided to the Ombudsman. Administrator told Ombudsman that they could not release the information du to HIPPA. Ombudsman insisted and contacted R1's responsible party. Between 2:00pm and 2:30pm, LPA spoke to R1's responsible party. They told LPA that they were willing to give Ombudsman R1's file, but that they refused to take it. R1's responsible party was told to take the file to the Ombudsman's office. Based on interviews, there is not sufficient information to support this allegation. Thus, this allegation is UNSUBSTANTIATED at this time. Exit interview provided and a copy of the report was issued.the state’s words, verbatim · CDSS document, Feb 7, 2024 · control 31-AS-20240130170529
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

The home has not described daily life anywhere we have reviewed yet — that is the case for most small homes, and it says nothing about the home. These questions fill in the picture; keep the ones that matter to you.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

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