Eagle Crest Assisted Living Home

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Michelle Echeverria attempted to conduct an annual inspection on 10/25/2025. LPA met with Licensee Latonia Wilson and was granted entry to the facility. Upon arrival, LPA observed that the facility is no longer operating and the licensee did not have any residents. Licensee stated that she sent her closure letter to the regional office. LPA spoke with the Licensee, and informed her that there had been no formal closure process completed. The license is still listed as active under Community Care Licensing. Licensee surrendered her license. An exit interview was provided to the Licensee, Latonia Wilson.the state’s words, verbatim · CDSS document, Oct 25, 2025

Allegation investigated: Licensee is not providing a refund to resident as required. Facility is in financial distress.

Licensing Program Analyst (LPA) Raquel Hernandez conducted an unnannounced visit for the purpose to deliver findings on the allegations listed above. LPA Hernandez was unable to meet with Administrator Latonia Wilson due to personal reasons. LPA called Administrator Latonia Wilson and explained the purpose of today's visit. For the allegation, Licensee is not providing a refund to resident as required. LPA Hernandez spoke with Administrator Latonia Wilson who stated a refund has not been provided to resident's representative at this time. During this time Administrator Latonia Wilson stated they are unable to provide a refund. Substantiated For the allegation, Facility is in financial distress. Administrator Latonia Wilson reported the facility is in financial distress and there are no residents or staff that are living or working at the facility. Based on observations, interviews, the allegations are SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. During today’s visit, deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report LIC9099, LIC9099C and LIC9099D were discussed and were unable to provide Administrator Latonia Wilson copy of reports. LPA Hernandez will send copy of reports via certified mail along with a copy of appeal rights to Administrator Latonia Wilson.the state’s words, verbatim · CDSS document, Jul 22, 2025 · control 56-AS-20250714135727

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87507(5)(A) · Plan of correction due date: Jul 29, 2025

87507 Admission Agreements (5) Refund Conditions: (A) Facility policy concerning refunds, including the conditions under which a refund for advanced monthly fees will be returned in the event of a resident’s death... Based on interview, the licensee did not comply with the section cited above by not ensuring a refund was provided to Resident #1 (R1) responsible person, which poses a potential health, saftey or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jul 22, 2025

Plan of correction: Licensee stated to surrender facility license and plans on calling licensing department to discuss closure plan on 07/28/2025.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87213 · Plan of correction due date: Jul 29, 2025

87213 Finances: The licensee shall have a financial plan that conforms to the requirements of Section 87155, Application for License, and that assures sufficient resources to meet operating costs for care of residents; shall maintain adequate financial records... Based on interview, the licensee did not comply with the section cited above by not ensuring facility remained out of financial distress, which poses potential health, saftey or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Jul 22, 2025

Plan of correction: Licensee stated to surrender facility license and plans on calling licensing department to discuss closure plan on 07/28/2025.

Type of visit: Case Management - Incident

On 12/27/2024 at 09:00 AM, Licensing Program Analyst (LPA), Melody Brown made an unannounced visit to the facility for a case management visit and met with a staff. LPA Brown explained the purpose of the visit to Staff #2- (S2). Licensee/Administrator Latonia Wilson was contacted and arrived during the visit. LPA Brown explained the purpose of the visit to Licensee/Administrator Wilson. This case management visit was made regarding an incident that occurred at the facility and the facility submitted Report of Suspected Dependent Adult/Elder Abuse (SOC341) to Riverside County Ombudsman and Community Care Licensing Division (CCLD) on 12/26/2024 where it was alleged that Staff #3 (S3) stole Resident #1 (R1) checks and wrote two (2) checks that were cashed and addressed to S3 with the total amount of $4,370.00 and R1 does not have knowledge or authorized the reported transactions. In addition, it was also alleged that S3 stole Resident #2 (R2) checks and wrote a check addressed to S3 family member with an amount of $5,000 that was cashed and R2 does not have knowledge and R2 did not give permission to S3 for the reported transaction. The investigation was conducted by LPA Melody Brown. The investigation consisted of observations, interviews with staff members and residents, and record review. During an interview with R1 and R2, the information regarding their accounts were corroborated. Licensee/Administrator provided LPA Brown police report number for R1 and informed LPA Brown that the R2's family will file a police report today, 12/27/2024 and will provide LPA Brown the information once it's available. LPA Brown collected pertinent residents file information, relevant responsible party, and family member contact information as well as staffs and resident roster information. Licensee/Administrator Wilson was advised that additional information including interviews, calls and record review may be needed to complete CCLD investigation at a later date. An exit interview was conducted where this report, LIC809 was discussed and provided to Licensee/Administrator Latonia Wilson.the state’s words, verbatim · CDSS document, Dec 27, 2024

Type of visit: Required - 1 Year

On 10/17/2024 at 08:35 AM, Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to the facility. The purpose of the visit was to conduct the required comprehensive annual inspection. LPA Brown met with a staff and was granted entry to the facility. Licensee/Administrator Latonia Wilson arrived at the facility during the visit. At the time of the visit there were two (2) staff present, and four (4) residents present. The facility is a five (5) bedroom, three (3) bathroom home with a kitchen/dining area, living room/activity room, laundry room, garage and a backyard. The facility is Residential Care Facility for the Elderly (RCFE). The facility is licensed for a capacity of six (6) of which three (3) can be non-ambulatory residents, two (2) can be bedridden and one (1) ambulatory resident. The facility’s approved for six (6) hospice waiver. The current census is four (4) residents. LPA Brown was accompanied by Licensee/Administrator Wilson to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing Division (CCLD). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature of 73 degrees Fahrenheit. LPA Brown inspected resident bedrooms; they are equipped with required furniture such as: mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA Brown observed sufficient furniture and lighting throughout the facility. LPA Brown measured and observed the water temperature in the residents shared bathroom to be at 111 degrees Fahrenheit. The facility is equipped with operating combined smoke detectors and carbon monoxide alarms. Fire extinguisher was also observed at the facility. Posters such as personal rights, the CCLD complaint poster, labor laws,ombudsman poster and the disaster plan were posted in a common area. ***Continuation in LIC809C *** During the tour of the facility, LPA Brown observed one (1) 3 qts of RugDoctor in the laundry room, not locked and accessible to residents in care. Deficiency will be issued. There was a designated storage space for resident/staff files. There is a Medicine Cabinet with the resident’s medications locked. LPA Brown observed the complete first aid kit and first aid book at the facility. In addition, LPA Brown observed no emergency supplies/kits, no emergency water maintained at the facility. Deficiency will be issued. Moreover, LPA Brown observed that the facility's not conducting the required fire and earthquake drill at least quarterly. Deficiency will be issued. Food Service: More than seven (7) days’ supply of Non-perishable foods and more than two (2) days’ supply of perishable food supply were observed and sufficient for the number of residents in care. Care & Supervision: The facility has an Administrator present at the facility with appropriate and enough hours to appropriately manage the facility. The facility has sufficient number of staff to provide care and supervision to the residents in care. Record Review: LPA Brown noted the Infection Control Plan at the facility. LPA Brown reviewed three (3) resident files for admission agreements, updated medical assessments/physician reports, pre-placement appraisals, Centrally Stored Medication List and Preplacement Needs and Services plan/Care Plan. LPA Brown observed that Resident #3 (R3) does not have the required Pre-placement Needs and Services Plan/Care Plan. Deficiency will be issued. LPA Brown reviewed four (4) staff files for First Aid/CPR certification, criminal record clearance, required trainings, health screenings, tuberculosis (TB) test with TB test result. LPA Brown observed that one (1) of four (4) staff does not have the required trainings. Deficiency will be issued. Medications/Medication Administration Record (MAR) were audited for three (3) residents, and LPA Brown observed that facility staffs are not assisting Resident #1 (R1) and Resident #2 (R2) with their self- administered medications as needed as evidenced of R1's one (1) medication was not given per R1's physician's order and R2's one (1) medication was not given per R2's physician's order. Deficiency will be issued. Based on the observations made during today’s visit, deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809), LIC809D forms, and Appeal Rights were discussed and provided to Licensee/Administrator Latonia Wilson.the state’s words, verbatim · CDSS document, Oct 17, 2024

The state marks this report as 10 pages; the online copy we transcribed has 7. You can request the full file from the county licensing office.