Diamond Care Home for Seniors II

Type of visit: POC

On 09/22/2026, Licensing Program Analyst (LPA) Melina Oropeza conducted an unannounced Plan of Correction visit to this facility. The LPA was met by the facility staff person. Administrator, Emma Villamil, was contacted and joined 15 minutes later. LPA explained the purpose of the visit to Administrator and staff. The purpose of this visit was to follow up on the deficiencies that were cited from a prior annual visit conducted on 07/06/2026. LPA reviewed resident records, including pre-appraisals, hospice care plans, LIC 602s, and medication administration records (MARs). All documents were completed. The facility’s Plan of Operation was reviewed; however, policies and procedures pertaining to the care of bedridden residents were not included. Technical assistance (TA) was provided to the Administrator regarding updating the Plan of Operation to include the required bedridden policies and procedures. LPA observed that the bathroom renovations remain in progress. Administrator stated renovations are expected to be completed by 09/23/26 and agreed to submit photographs via email of the completed renovations to LPA Oropeza at Melina.Oropeza@dss.ca.gov by 09/25/26. Administrator was advised to contact the local fire department for reinspection and send proof of inspection via email by 10/23/26. Deficiency cited for failure to properly document medication administration on 3 residents’ MARs pursuant to Title 22 Rules and Regulations, Health and Safety Codes. Administrator to email copies of corrected deficiencies and TA corrections to LPA Oropeza at Melina.Oropeza@dss.ca.gov. An exit interview was conducted and a copy of this report, appeals and POC letters were provided to the Administrator, Emma Villamil.the state’s words, verbatim · CDSS document, Sep 22, 2026

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87465(h)(6) · Plan of correction due date: Oct 6, 2026

87465(h)(6) Incidental Medical and Dental Care: The following requirements shall apply to medications which are centrally stored: The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained… Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in 3 out of 3 medication administration records (MARS) were not signed after medications were administered. Staff acknowledged administering meds but failing to document on 09/21/26 &09/22/26.the state’s words, verbatim · CDSS document, Sep 22, 2026

Plan of correction: Licensee agrees to conduct a medication audit by a third company. Licensee agrees to email audit findings to LPA Oropeza by POC October 6, 2026 at 5:00pm.

Type of visit: Required - 1 Year

On July 6, 2026, Licensing Program Analysts (LPA) Melina Oropeza and Licensing Program Manager (LPM) Liza King arrived at this facility unannounced to conduct a Required 1 Year Annual Inspection Visit. LPA was met by staff, Gloria Andres. This LPA requested that the facility staff person contact the facility designated Administrator, Emma Villamil, to inform her that CCL was present at this time. The facility designated Administrator was unable to be present at this time. LPA explained the purpose of the visit to staff. Administrator certificate for the facility designated Administrator, Emma Villamil, was observed to be present with certificate number #700938740 with expiration date of 05/07/2026.Certificate is expired no pending application noted online. The facility currently has 4 dementia clients and a plan of op to serve dementia. The facility has a fire clearance for 2 bedridden in room 5 and 6 only, however 4 of 4 residents are bedridden. Additionally, 2 residents are sharing a room which is not cleared for sheared occupancy. 3 of 4 are on hospice. LPA and staff inspected the physical plant including but not limited to the kitchen, dining room, resident bedrooms; resident bathrooms, laundry area, living area and other common areas, as well as outside of the facility to ensure compliance with Title 22 regulations. Facility is a 6 bed facility with a current census of 4. There is entry door is leading to the living room, kitchen with a hallway to the bedrooms and bathrooms. Chemicals noted not to be locked and accessible, however at this time residents don't have access given their bedridden status. Medication cabinet located in the front entry closet was observed to be locked and made inaccessible to the residents at this time. Two staff rooms. There are no MARS. cont 809-c. The facility is under construction and renovating the bathrooms, CCL was not notified and has requested the permit to be emailed with the POC. Garage area was toured. It was observed that this area was used mainly to store facility related items at this time. No bodies of water were observed at the facility. Hot water temperature was measured at 115 F degrees Fahrenheit in resident bathroom sink, which is within the required range of 105 to 120 degrees Fahrenheit. LPA observed the following posted on the facility wall: Facility license, sketch, See Something Say Something poster, Ombudsman poster, Theft and Loss Policy, Resident Bill of Rights, Rights of Resident/Family Councils. LPA observed the facility to have adequate food supply of 7 days non-perishables and 2 days perishables in place. A visual inspection of the refrigerator showed expired food and the freezer showed unlabeled frozen food. Resident rooms were sanitary and had the required furniture and furnishings and able to meet the needs of the residents at this time. LPA observed, fire extinguishers inspected on 07/14/2025 and current, smoke detector. No carbon monoxide detector was observed. There is central heating and air in the facility. The first aid kit was found in compliance. LPA reviewed two (2) staff files. All staff is fingerprint cleared and associated to the facility. One staff does not have current First Aid or CPR certifications on file. There was no record of initial and continuing training as required. There was a person in the facility that is not associated and does not have fingerprint clearance. LPA reviewed four (4) resident facility files, 2/4 did not have an updated 602, 4/4 no Needs and Services Plan/ Reappraisal. 3/3 no hospice care plan, 1/4 no signed admissions agreement. The Plan of Operation in the facility needs to be updated. The administrator is to email copies of the LIC 308, LIC 500 and liability insurance to LPA Oropeza. Administrator will contact LPA Oropeza to discuss TSP. The following deficiencies were observed and cited on the following LIC 809-D pursuant to Title 22 Rules and Regulations, Health and Safety Codes. Administrator to email copies of corrected deficiencies to LPA Oropeza at Melina.Oropeza@dss.ca.gov. Exit Interview was conducted. Appeal Rights were printed and a copy of report was given to the facility representative at this time.the state’s words, verbatim · CDSS document, Jul 6, 2026

Type of visit: POC

Unannounced Plan of Correction visit made out to this facility on 08/27/2025 by Licensing Program Analyst (LPA) Charlie Yang. This LPA was met by the facility staff person Gloria Andres. A brief interview was conducted with the facility staff person at this time. This LPA requested that the facility staff person go ahead and contact the facility designated Administrator, Emma Villamil, to inform her that CCL was present at this time. The facility designated Administrator was unable to be present at this time. Current census was 4 residents. The purpose of this visit was to follow up on the deficiencies that were cited from a prior annual visit conducted on 07/14/2025. This visit was to follow up on the Plans of Correction that were due. The following deficiencies were observed and cited on 07/14/2025: Prior to accepting a resident for care and in order to evaluate his/her suitability, the facility shall, as specified in this article 8: (3) Obtain and evaluate a recent medical assessment. This facility did complete the Plans of Correction and provided all of the required forms and documents at this time. Plan of Correction clearance letters were printed and copies were provided to the facility staff person at this time. There were no further deficiencies observed or cited during today's Plan of Correction visit. Exit Interviewthe state’s words, verbatim · CDSS document, Aug 27, 2025

Type of visit: Required - 1 Year

Unannounced annual visit made out to this facility on 07/14/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility staff persons, Raquel Ramos and Rowena Andres, who were briefly interviewed at this time. This LPA requested that they go ahead and contact the facility designated Administrator, Emma Villamil, to inform her that CCL was present at this time for an annual visit. Current census was 4 residents. It was learned that this facility had (3) residents receiving care under hospice care at this time. This facility does have an approved hospice waiver to be able to accept and retain up to (6) residents at any given time. It was learned that there were (4) residents diagnosed with dementia at this time. This facility has, on file, a program to accept and retain residents diagnosed with dementia at this time. It was learned that there were (2) residents deemed to be bedridden at this time. This facility does have an approved bedridden fire clearance to be able to accept and retain up to (2) residents in bedrooms 5 and 6 at this time. Tour of the facility was conducted. Living area, dining area, and all other areas intended for resident use were toured. Furniture and furnishings were observed to be sufficient, in good repair, and able to meet the needs of the residents at this time. Kitchen area was toured. Cabinets and drawers were opened and the contents were reviewed at this time. Items for preparing, cooking, and serving meals unto the residents were observed to be sufficient and in compliance at this time. Cleaners and cleaning agents were observed to be locked and made inaccessible to the residents at this time. Fire extinguisher, located hanging on the wall adjacent to the refrigerator, was observed to have been annually purchased from the local hardware store and in compliance at this time. Medication cabinet located in the front entry closet was observed to be locked and made inaccessible to the residents at this time. First aid kits were observed to be present and contained all of the required components at this time. Food supply, and food storage units, were observed to be sufficient and able to meet the needs of the residents at this time. This facility was observed to have, on hand at all times, a sufficient supply of 2-day perishable and 7-day nonperishable food quantities at this time. A tour of the facility bedrooms was conducted. Furniture and furnishings were observed to be sufficient and able to meet the needs of the residents at this time. A tour of the facility restrooms was conducted. Grab bars, non skid mats, and toiletries were observed to be sufficient and able to meet the needs of the residents at this time. Hot water temperatures were taken to make sure that they were within the allowed range of 105-120 degrees at this time. A review of the laundry room was conducted. Bleach, detergent, and all other laundry supplies were observed to be locked and made inaccessible to the residents at this time. Garage area was toured. It was observed that this area was used mainly to store facility related items at this time. Exterior grounds of this facility were toured. Facility perimeter fence, side gates, and all other exits were reviewed at this time. Administrator certificate for the facility designated Administrator, Emma Villamil, was observed to be present with certificate number #700938740 and set to expire on 05/07/2026. A review of (3) facility personnel files was conducted and noted on the following LIC 859. A review of (4) facility resident files was conducted and noted on the following LIC 858. The following forms and documents were requested to be updated and submitted into CCL: LIC 308 LIC 400 LIC 500 LIC 610 The following deficiencies were observed and cited on the following LIC 809-D pursuant to Title 22 Rules and Regulations, Health and Safety Codes. Appeal Rights were printed and a copy was given to the facility representative at this time. Exit Interviewthe state’s words, verbatim · CDSS document, Jul 14, 2025

Type of visit: POC

Unannounced Plan of Correction visit made out to this facility on 08/14/2024 by Licensing Program Analyst (LPA) Charlie Yang. This LPA was met by the facility staff person Gloria Andres. A brief interview was conducted with the facility staff person at this time. This LPA requested that the facility staff person go ahead and contact the facility designated Administrator, Emma Villamil, to inform her that CCL was present at this time. Current census was 2 residents. The purpose of this visit was to follow up on the deficiencies that were cited from a prior annual visit conducted on 07/10/2024. This visit was to follow up on the Plans of Correction that were due. The following deficiencies were observed and cited on 07/10/2024: For administrators this shall include verification that he/she meets the educational requirements in Section 87405(d) through (g). Each resident's record shall contain at least the following information: Missing required forms and documents Prior to accepting a resident for care and in order to evaluate his/her suitability, the facility shall, as specified in this article 8: (3) Obtain and evaluate a recent medical assessment. This facility did complete the Plans of Correction and provided all of the required forms and documents at this time. Plan of Correction clearance letters were printed and copies were provided to the facility staff person at this time. There were no further deficiencies observed or cited during today's Plan of Correction visit. Exit Interviewthe state’s words, verbatim · CDSS document, Aug 14, 2024

Type of visit: Required - 1 Year

Unannounced annual visit made out to this facility on 07/10/2024 by Licensing Program Analyst (LPA) Charlie Yang. This LPA was met by the facility staff person, Gloria Andres, who was briefly interviewed at this time. This LPA requested that the facility staff go ahead and contact the facility designated Administrator, Emma Villamil, to inform her that CCL was present at this time. The facility designated Administrator was unable to be present at this time for today's annual visit. Current census was 2 residents. It was learned that there were (2) residents under the care of hospice at this time. It was learned that there were (2) residents receiving services through home health at this time. It was learned that there was (1) resident diagnosed with dementia at this time. Facility staff files were supplied by the facility designated staff person Gloria Andres. This LPA requested for the facility staff files at this time. Tour of this facility was conducted. Dining area, living area, and all other areas intended for resident use were toured. Furniture and furnishings were observed to be sufficient and able to meet the needs of the residents at this time. Linen closet, located in facility hallway, was reviewed and observed to contain a sufficient supply of towels, sheets, and bedding able to meet the needs of the residents at this time. Kitchen area was toured. Kitchen drawers and cabinets were opened and reviewed. Food supply for 2-day perishable and 7-day nonperishable quantities was reviewed to make sure that they were in compliance at all times. Additional food storage units were observed to be present and functional at this time. Laundry area, located in the garage area, was toured. Bleach, detergent, and all other cleaning supplies were observed to be locked and made inaccessible to the residents at this time. Administrator certificate, #6031824740 for Emma Villamil, was observed to have an expiration date of 05/07/2024 at this time. It was learned that Emma Villamil was the only certified Administrator at this time. Medication cabinet, located in the facility entry way closet, was observed to be locked and made inaccessible to the residents at this time. First aid kit, located in a kitchen drawer, was reviewed. This LPA observed that it did contain all of the required components at this time. Fire extinguisher, located next to the kitchen area, was observed to have been annually purchased by this facility designated Administrator. The receipt, attached to the fire extinguisher, was observed to have been purchased from Home Depot on 01/13/2023 at this time. Facility resident bedrooms were toured. Furniture and furnishings were observed to be sufficient and able to meet the needs of the residents at this time. Facility resident restrooms were toured. Grab bars and non skid mats were observed to be present and in good repair at this time. Hot water temperatures were taken to make sure that they were within the allowed range of 105-120 degrees. A tour of the facility exterior grounds was conducted. A review of the facility perimeter fence, side gates, and all other exits was conducted. A review of (2) facility resident files was conducted and noted on the following LIC 858. A review of (1) facility staff file was conducted and noted on the following LIC 859. The following forms and documents were requested to be updated and submitted into CCL: LIC 308 LIC 400 LIC 500 LIC 610 The following deficiencies were observed and cited on the following LIC 809-D pursuant to Title 22 Rules and Regulations, Health and Safety Codes. Appeal rights were printed and a copy was given to the facility designated Administrator at this time. Exit Interviewthe state’s words, verbatim · CDSS document, Jul 10, 2024

Type of visit: Post Licensing

Unannounced Post Licensing visit conducted out at this facility on 12/11/2023 by Licensing Program Analyst (LPA) Charlie Yang. This LPA was met by the facility designated Administrator, Emma Villamil, at this time. A brief interview was conducted with the facility designated Administrator. Current census was 4 residents. It was learned that there were (2) residents under the care of hospice at this time. This facility does have an approved hospice waiver to be able to accept and retain up to (6) residents at any given time. A tour of this facility was conducted. Administrator certificate was observed to be present and in compliance at this time for facility designated Administrator Emma Villamil. Additional forms and documents were reviewed to make sure that the renewal process was initiated prior to the certificate expiration date of 05/27/2024 with certificate # 6031824740. Kitchen area was toured. Cabinets and drawers were reviewed. Food supply was reviewed for adequate 2-day perishable and 7-day nonperishable quantities at this time. This LPA did observe an additional food storage unit which was present and functional at this time in the garage area. A tour of the dining area, living area, and all other areas intended for resident use was conducted. Medication cabinet, located in the hallway closet, was reviewed. Policies and procedures involving dispensing, documenting, and overall administration of resident medications was discussed with the facility designated Administrator at this time. This medication cabinet was observed to be locked and made inaccessible to the residents at this time. A tour of the resident bedrooms and restrooms was conducted. Furniture and furnishings were observed to be sufficient and able to meet the needs of the residents at this time. Hot water temperatures were taken and measured to make sure that they were within the allowed range of 105-120 degrees. Linen closet, located in the hallway, was observed to contain a sufficient supply of towels, blankets, and linens to meet the needs of the residents at this time. Garage area was toured. This area housed additional furniture and supplies for the facility residents. Laundry area was toured. Cabinets storing detergents and bleach were observed to be locked and made inaccessible to the residents at this time. Fire extinguisher, located in facility kitchen area, was observed to have been annually purchased from the local hardware store on 01/12/2023, with receipt attached, and in compliance at this time. Exterior grounds of this facility were toured. A review of the facility perimeter fence, side gate, and exits was conducted. A review of (4) facility resident files was conducted and noted on the LIC 858. A review of (4) facility personnel files was conducted and noted on the LIC 859. The following deficiencies were observed and cited on the following LIC 809-D pursuant to Title 22 Rules and Regulations, Health and Safety Codes. Appeal Rights were printed and a copy was given to the facility designated Administrator at this time. Exit Interviewthe state’s words, verbatim · CDSS document, Dec 11, 2023