Bethel Assisted Living is a residential care home for the elderly (RCFE) in Modesto, Stanislaus County, California — state license #502700444, licensed for 125 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 22 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 21, 2026 — published below in full, verbatim and unscored.

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Bethel Assisted Living

No photo on file yet

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Residential care home for the elderly (RCFE) · Large community, 125 residents · Modesto, CA · Stanislaus County
LicensedMemory careHospiceBedriddenWheelchair not on file
No openings reportedBeds change hands in days ·
License #502700444, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
2325 & 2345 Scenic Dr · Modesto, Stanislaus County
Phone
(209) 577-1901
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 34 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 & OVER;2325 SCENIC DR APPRV FOR 26 AMB; 49 BEDRIDDEN; DELAY EGRESS ON 2ND FL; 3RD FL AMB ONLY W BEAUTY SALON;2345 SCENIC DR APPRV FOR 50 BEDRIDDEN ON 1ST FL; FL 2&3 FOR INDEP RES; HOSPICE WAIVER FOR 34; NEW MGMT CO NORTHSTAR SNR LVG MGT LLC EFFECTIVE 4/22/26.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 23 times and filed 22 documents. The most recent is a facility evaluation report, dated April 21, 2026.

Most recent state visit
July 3, 2026
Occupancy at the November 14, 2025 visit
115 of 125 beds

The state's published file for this home includes 8 documents with transcribed findings, dated December 12, 2023 to November 14, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (5). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 17 of 22 documentsFull record on the state’s site →
20261 state visit · 1 document
Apr 21, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 4 documents
Nov 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Residents developed pressure injuries while in care Staff allow resident to be left in soiled clothing for extended periods of time Staff do not ensure medications are dispensed as prescribed Staff do not ensure residents medications are properly managed Licensee does not prevent staff from smoking inside the facility. Staff are not capable of performing assigned tasks due to intoxication while at the facility Staff do not follow residents prescribed dietary plans Staff do not ensure residents personal hygiene needs are being met

On 11/14/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to deliver complaint findings. LPA Pascua met with Facility Designated Representative (FDR), Maria Castillo Padilla and explained the purpose of the visit. Current census was 115. A brief interview with FDA Orello was conducted. Allegation: Residents developed pressure injuries while in care. It was alleged that the facility residents developed pressure injuries while in care. During the course of this investigation, this LPA conducted interviews and reviewed facility records. Based on interviews conducted it was denied by facility staff that the residents developed pressure injuries while in care. Facility staff state that care staff conduct daily skin checks on all residents. IIn addition, facility staff state that there were no current residents with pressure injuries. In addition, facility staff state that residents who do develop pressure injuries do get immediate assistance. Unsubstthe state’s words, verbatim · CDSS document, Nov 14, 2025 · control 27-AS-20250929084454
Oct 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 1, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 19, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff filmed resident without consent

On 03/18/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegation above. Current census was 113. A brief interview with FDA Orello was conducted. It was alleged that that staff filmed a resident without consent. During the course of this investigation, LPA conducted interviews and reviewed facility records. Based on interviews conducted it was learned that sometime in October, R1’s family member visited the facility to check on R1. During this time, R1’s family member witnessed S1 facetiming another staff member with the camera facing the resident and put their phone away. Substantiatedthe state’s words, verbatim · CDSS document, Mar 19, 2025 · control 27-AS-20241212131839
20246 state visits · 7 documents
Nov 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff not following resident’s dietary needs. Staff not serving meals in a timely manner. Staff refuses to provide resident snack.

On 11/07/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA met with Facility Designated Representative (FDR), Maria Castillo-Padilla and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current Census was 108. A brief interview with FDR Padilla was conducted. Allegation: Staff not following resident’s dietary needs. It was alleged that the facility staff are not following resident’s dietary needs. During the course of this investigation LPA reviewed facility records and conducted interviews with staff and residents. Based on interviews conducted it was learned that this resident was currently on a special diabetic diet due to their diabetic diagnosis. It was learned that that facility had a care conference meeting to discuss some issues regarding the resident’s health. It was discussed that the facility would provide the resident with healtthe state’s words, verbatim · CDSS document, Nov 7, 2024 · control 27-AS-20240710151805
Nov 7, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 23, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not provide residents with adequate food service. Staff do not follow facility food menu. Staff do not ensure residents have access to water.

On 04/23/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 101. A brief interview with FDA Orello was conducted. Allegation: Facility does not provide residents with adequate food service. It was alleged that the facility does not provide residents with adequate food service. During the course of this investigation LPA conducted interviews, toured the facility, and reviewed facility records. A tour of the facility kitchen was conducted. LPA observed a walk in pantry with non-perishable food supply which included an array of oils, canned fruits, dried goods, and snacks. LPA observed a sufficient amount of non-perishable food supply in both kitchens. LPA observed a walk in refrigerator in which held perishable food supply. Lthe state’s words, verbatim · CDSS document, Apr 23, 2024 · control 27-AS-20231211155524
Apr 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is in disrepair

On 04/12/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to inform the facility and it's representative that a complaint has been filed against it at this time. Current census was 101. A brief interview with FDA Orello was conducted. During the course of this visit LPA conducted a tour of the facility. LPA toured two facility kitchens. One facility kitchen housed food for Assisted Living Residents. This kitchen had two sinks and a dishwasher that was currently being used and in working condition. LPA conducted a interview with staff who stated they did not have any issues with the dishwasher. A tour of the kitchen in the main building, which houses food for assisted living and independing living residents. This kitchen also had two sinks and a dishwasher that was also currently being used and inthe state’s words, verbatim · CDSS document, Apr 12, 2024 · control 27-AS-20240403154725
Apr 2, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure reporting requirements are being followed Facility staff mismanages resident medication

On 04/02/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 112. A brief interview with FDA Orello was conducted. Staff do not ensure reporting requirements are being followed. It was alleged that the staff do not ensure reporting requirements are not being followed. During the course of this investigation LPA conducted interviews and reviewed facility documentation. Based on interviews conducted, 7 out 7 staff state that they receive annual training on reporting requirements and are aware what needs to be reported. 7 out 7 staff state that when an incident happens with a resident they fill out the incident form and will send it to management to review and sent to the department via fax. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 2, 2024 · control 27-AS-20231204084247
Mar 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20233 state visits · 5 documents
Dec 12, 2023Complaint investigation reportSubstantiated

Allegation investigated: Facility is not adequately staffed to meet the needs of residents in care

On 12/12/2023, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA) Mitch Word, and Facility Designated Representative (FDR), Tim Sidoti and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 111. A brief interview with FDA Word and FDR Sidoti was conducted. It was alleged that the facility is not adequately staffed to meet the needs of the residents in care. During the course of investigation, the LPA reviewed facility documents, conducted interviews, and conducted facility visits.LPA conducted 12 staff interviews. 3 out 12 staff members stated that they believed that there is sufficient amount of staff at this time to meet the residents needs. 9 out 12 staff members stated that there was not a sufficient amount of staff to meet the residents needs and feel that they cannot meet the needs of the resithe state’s words, verbatim · CDSS document, Dec 12, 2023 · control 27-AS-20230915131650
Dec 12, 2023Complaint investigation reportSubstantiated

Allegation investigated: Licensee does not ensure facility has sufficient staffing to meet the care needs of residents

On 12/12/2023, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA) Mitch Word, and Facility Designated Representative (FDR), Tim Sidoti and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 111. A brief interview with FDA Word and FDR Sidoti was conducted. It was alleged the licensee does not ensure that the facility has sufficient staffing to meet the care needs of residents. During the course of investigation, the LPA reviewed facility documents, conducted interviews, and conducted facility visits. LPA conducted 12 staff interviews. 3 out 12 staff members stated that they believed that there is sufficient amount of staff at this time to meet the residents needs. 9 out 12 staff members stated that there was not a sufficient amount of staff to meet the residents needs and feel that they cannot meetthe state’s words, verbatim · CDSS document, Dec 12, 2023 · control 27-AS-20231204084247
Dec 5, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 15, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 15, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations1typical 1
Substantiated complaints3typical 2
Total complaints7typical 7
State visits on file23typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020254412024670202346220223302021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Stanislaus County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (209) 577-1901

Is Bethel Assisted Living licensed?

Yes — Bethel Assisted Living is a licensed residential care home for the elderly (RCFE) in Modesto (Stanislaus County): California license #502700444, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 125 residents. State records list 22 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 21, 2026, appears in the inspection record on this page.

Can Bethel Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Bethel Assisted Living with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 & OVER;2325 SCENIC DR APPRV FOR 26 AMB; 49 BEDRIDDEN; DELAY EGRESS ON 2ND FL; 3RD FL AMB ONLY W BEAUTY SALON;2345 SCENIC DR APPRV FOR 50 BEDRIDDEN ON 1ST FL; FL 2&3 FOR INDEP RES; HOSPICE WAIVER FOR 34; NEW MGMT CO NORTHSTAR SNR LVG MGT LLC EFFECTIVE 4/22/26.

How much does Bethel Assisted Living cost?

California's public licensing record does not include Bethel Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Stanislaus County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Bethel Assisted Living accept Medi-Cal or the Assisted Living Waiver?

Bethel Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

115 of 125 beds occupied (92%) when the state visited on November 14, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Bethel Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 23 state visits and 22 dated documents since 2021 for Bethel Assisted Living; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 14, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResidents developed pressure injuries while in care Staff allow resident to be left in soiled clothing for extended periods of time Staff do not ensure medications are dispensed as prescribed Staff do not ensure residents medications are properly managed Licensee does not prevent staff from smoking inside the facility. Staff are not capable of performing assigned tasks due to intoxication while at the facility Staff do not follow residents prescribed dietary plans Staff do not ensure residents personal hygiene needs are being met
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 11/14/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to deliver complaint findings. LPA Pascua met with Facility Designated Representative (FDR), Maria Castillo Padilla and explained the purpose of the visit. Current census was 115. A brief interview with FDA Orello was conducted. Allegation: Residents developed pressure injuries while in care. It was alleged that the facility residents developed pressure injuries while in care. During the course of this investigation, this LPA conducted interviews and reviewed facility records. Based on interviews conducted it was denied by facility staff that the residents developed pressure injuries while in care. Facility staff state that care staff conduct daily skin checks on all residents. IIn addition, facility staff state that there were no current residents with pressure injuries. In addition, facility staff state that residents who do develop pressure injuries do get immediate assistance. UnsubstCDSS inspection report, November 14, 2025 · control 27-AS-20250929084454
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff filmed resident without consent
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 03/18/2025, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegation above. Current census was 113. A brief interview with FDA Orello was conducted. It was alleged that that staff filmed a resident without consent. During the course of this investigation, LPA conducted interviews and reviewed facility records. Based on interviews conducted it was learned that sometime in October, R1’s family member visited the facility to check on R1. During this time, R1’s family member witnessed S1 facetiming another staff member with the camera facing the resident and put their phone away. SubstantiatedCDSS inspection report, March 19, 2025 · control 27-AS-20241212131839

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff not following resident’s dietary needs. Staff not serving meals in a timely manner. Staff refuses to provide resident snack.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 11/07/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct a complaint visit. LPA met with Facility Designated Representative (FDR), Maria Castillo-Padilla and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current Census was 108. A brief interview with FDR Padilla was conducted. Allegation: Staff not following resident’s dietary needs. It was alleged that the facility staff are not following resident’s dietary needs. During the course of this investigation LPA reviewed facility records and conducted interviews with staff and residents. Based on interviews conducted it was learned that this resident was currently on a special diabetic diet due to their diabetic diagnosis. It was learned that that facility had a care conference meeting to discuss some issues regarding the resident’s health. It was discussed that the facility would provide the resident with healtCDSS inspection report, November 7, 2024 · control 27-AS-20240710151805
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not provide residents with adequate food service. Staff do not follow facility food menu. Staff do not ensure residents have access to water.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/23/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 101. A brief interview with FDA Orello was conducted. Allegation: Facility does not provide residents with adequate food service. It was alleged that the facility does not provide residents with adequate food service. During the course of this investigation LPA conducted interviews, toured the facility, and reviewed facility records. A tour of the facility kitchen was conducted. LPA observed a walk in pantry with non-perishable food supply which included an array of oils, canned fruits, dried goods, and snacks. LPA observed a sufficient amount of non-perishable food supply in both kitchens. LPA observed a walk in refrigerator in which held perishable food supply. LCDSS inspection report, April 23, 2024 · control 27-AS-20231211155524
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is in disrepair
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/12/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to inform the facility and it's representative that a complaint has been filed against it at this time. Current census was 101. A brief interview with FDA Orello was conducted. During the course of this visit LPA conducted a tour of the facility. LPA toured two facility kitchens. One facility kitchen housed food for Assisted Living Residents. This kitchen had two sinks and a dishwasher that was currently being used and in working condition. LPA conducted a interview with staff who stated they did not have any issues with the dishwasher. A tour of the kitchen in the main building, which houses food for assisted living and independing living residents. This kitchen also had two sinks and a dishwasher that was also currently being used and inCDSS inspection report, April 12, 2024 · control 27-AS-20240403154725
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure reporting requirements are being followed Facility staff mismanages resident medication
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/02/2024, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA), Melissa Orello and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 112. A brief interview with FDA Orello was conducted. Staff do not ensure reporting requirements are being followed. It was alleged that the staff do not ensure reporting requirements are not being followed. During the course of this investigation LPA conducted interviews and reviewed facility documentation. Based on interviews conducted, 7 out 7 staff state that they receive annual training on reporting requirements and are aware what needs to be reported. 7 out 7 staff state that when an incident happens with a resident they fill out the incident form and will send it to management to review and sent to the department via fax. UnsubstantiatedCDSS inspection report, April 2, 2024 · control 27-AS-20231204084247

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is not adequately staffed to meet the needs of residents in care
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12/12/2023, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA) Mitch Word, and Facility Designated Representative (FDR), Tim Sidoti and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 111. A brief interview with FDA Word and FDR Sidoti was conducted. It was alleged that the facility is not adequately staffed to meet the needs of the residents in care. During the course of investigation, the LPA reviewed facility documents, conducted interviews, and conducted facility visits.LPA conducted 12 staff interviews. 3 out 12 staff members stated that they believed that there is sufficient amount of staff at this time to meet the residents needs. 9 out 12 staff members stated that there was not a sufficient amount of staff to meet the residents needs and feel that they cannot meet the needs of the resiCDSS inspection report, December 12, 2023 · control 27-AS-20230915131650
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee does not ensure facility has sufficient staffing to meet the care needs of residents
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12/12/2023, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to conduct a complaint visit. LPA met with Facility Designated Administrator (FDA) Mitch Word, and Facility Designated Representative (FDR), Tim Sidoti and explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Current census was 111. A brief interview with FDA Word and FDR Sidoti was conducted. It was alleged the licensee does not ensure that the facility has sufficient staffing to meet the care needs of residents. During the course of investigation, the LPA reviewed facility documents, conducted interviews, and conducted facility visits. LPA conducted 12 staff interviews. 3 out 12 staff members stated that they believed that there is sufficient amount of staff at this time to meet the residents needs. 9 out 12 staff members stated that there was not a sufficient amount of staff to meet the residents needs and feel that they cannot meetCDSS inspection report, December 12, 2023 · control 27-AS-20231204084247

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 23 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
23
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(209) 577-1901
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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