Bluebell Manor is a residential care home for the elderly (RCFE) in Santa Rosa, Sonoma County, California — state license #496804239, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated June 22, 2026 — published below in full, verbatim and unscored.

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Bluebell Manor

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Santa Rosa, CA · Sonoma County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #496804239, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
1997 Bluebell Drive · Santa Rosa, Sonoma County
Phone
(707) 800-2522
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 6. BEDROOM #1 OR #2 APPROVED FOR BEDRIDDENState service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2024, the state has visited this home 10 times and filed 8 documents. The most recent is a facility evaluation report, dated June 22, 2026.

Most recent state visit
June 22, 2026
Occupancy at the April 15, 2025 visit
6 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated January 29, 2025 to April 15, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (1). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 8 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 22, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 5 documents
Apr 15, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff do not have proper training

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, 4/15/25 at approximately 10:20am, and met with Lead staff Liza Fonseca. Lead staff Fomseca has a current RCFE administrator certificate. LPA reviewed staff records and obtained copies as requested. Reporting party alleges that the facility “staff do not have proper training”. LPA reviewed staff training records for six (6) staff (S2, S3, S4, S5, S6, S7) that were on the regular work schedule. Per record reviews, all six (6) staff have required trainings. There was no information obtained during this investigation to support a violation had occurred regarding reported allegation. Based on record reviews, interviews, and related information obtained during the investigation, the allegation “staff do not have proper training”, we have found that the complaint allegation is Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Unfoundedthe state’s words, verbatim · CDSS document, Apr 15, 2025 · control 21-AS-20250130095032
Apr 15, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2025Complaint investigation reportUnfounded

Allegation investigated: Insufficient food supply

Licensing Program Analysts (LPAs) Alviso and Magdaleno, conducted a complaint inspection, on 1/30/2025 at approximately 12:40pm, and met with caregiver Monica Balderas. Reporting party alleges that the facility has an “Insufficient food supply”. LPAs observed the food supply; Food supply was found to be sufficient in perishable food and non-perishable foods. Interview with S2 identified that there is always food for resident meals, snacks, and drinks for residents in care; Staff stated that there is no concern regarding food supply to feed residents their meals. Per interviews with staff and other related parties, the food supply is sufficient and meals, drinks, and snacks are provided to all residents in care. LPAs observed numerous food items, frozen meats, vegetables, and other items for meals to be prepared. LPA has observed staff cooking meals for the residents in care during inspections recently completed.There was no information obtained during this investigation to support a vithe state’s words, verbatim · CDSS document, Jan 30, 2025 · control 21-AS-20250130095032
Jan 29, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff does not ensure resident is provided a shower mat

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 1/29/2025 at approximately 10:00am, and met with Bana Solomon, Administrator/Licensee. LPA reviewed resident files, staff files, and conducted interviews with staff (S1, S2, S3) and other related parties. LPA toured the facility with staff. Reporting party alleges that “staff does not ensure resident is provided a shower mat”. Per interviews with staff and other related parties on 11/13/24, the investigation revealed that shower mats had been removed from showers in the facility, for an unknown time frame, and staff were directed to use towels on the shower floor when showering residents. Per interviews with staff and other related parties, non-slip mats had recently been brought back into the facility within the last few weeks from the LPA's inspection, 11/13/24. LPA discussed regulations regarding maintenance and operation, and resident rights/personal rights with staff interviewed. Continued on LIC9099C.. Suthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 21-AS-20241108132545
Jan 29, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not follow physician's orders Staff are over medicating the resident

Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 1/29/2025 at approximately 10:00am, and met with Bana Solomon, Administrator/Licensee. Reporting party alleges that “staff does not follow physician's orders, and staff are over medicating the resident”. LPA reviewed resident files, staff files, and conducted interviews with staff (S1, S2, S3) and other related parties. LPA toured the facility with staff. LPA observed all of the residents in the facility, and met with some of the residents in care.LPA interviewed staff, and other related parties. Per investigation, review of records, interviews with the staff and other related parties, the investigation revealed that residents, R1 & R2, medications all have Dr's Orders, routine and PRN orders. Per interviews, with staff, and other related parties, medications are being provided as ordered. All medication records were found to be in order. Continued on LIC9099C.. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 21-AS-20241112162814
20243 state visits · 3 documents
Jun 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations2typical 0
Substantiated complaints1typical 0
Total complaints3typical 0
State visits on file10typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253512024330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Sonoma County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (707) 800-2522

Is Bluebell Manor licensed?

Yes — Bluebell Manor is a licensed residential care home for the elderly (RCFE) in Santa Rosa (Sonoma County): California license #496804239, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated June 22, 2026, appears in the inspection record on this page.

Can Bluebell Manor care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Bluebell Manor with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 6. BEDROOM #1 OR #2 APPROVED FOR BEDRIDDEN

How much does Bluebell Manor cost?

California's public licensing record does not include Bluebell Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Bluebell Manor accept Medi-Cal or the Assisted Living Waiver?

Bluebell Manor is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on April 15, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Bluebell Manor?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 8 dated documents since 2024 for Bluebell Manor; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 15, 2025, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff do not have proper training
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, 4/15/25 at approximately 10:20am, and met with Lead staff Liza Fonseca. Lead staff Fomseca has a current RCFE administrator certificate. LPA reviewed staff records and obtained copies as requested. Reporting party alleges that the facility “staff do not have proper training”. LPA reviewed staff training records for six (6) staff (S2, S3, S4, S5, S6, S7) that were on the regular work schedule. Per record reviews, all six (6) staff have required trainings. There was no information obtained during this investigation to support a violation had occurred regarding reported allegation. Based on record reviews, interviews, and related information obtained during the investigation, the allegation “staff do not have proper training”, we have found that the complaint allegation is Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. UnfoundedCDSS inspection report, April 15, 2025 · control 21-AS-20250130095032
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedInsufficient food supply
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analysts (LPAs) Alviso and Magdaleno, conducted a complaint inspection, on 1/30/2025 at approximately 12:40pm, and met with caregiver Monica Balderas. Reporting party alleges that the facility has an “Insufficient food supply”. LPAs observed the food supply; Food supply was found to be sufficient in perishable food and non-perishable foods. Interview with S2 identified that there is always food for resident meals, snacks, and drinks for residents in care; Staff stated that there is no concern regarding food supply to feed residents their meals. Per interviews with staff and other related parties, the food supply is sufficient and meals, drinks, and snacks are provided to all residents in care. LPAs observed numerous food items, frozen meats, vegetables, and other items for meals to be prepared. LPA has observed staff cooking meals for the residents in care during inspections recently completed.There was no information obtained during this investigation to support a viCDSS inspection report, January 30, 2025 · control 21-AS-20250130095032
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff does not ensure resident is provided a shower mat
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 1/29/2025 at approximately 10:00am, and met with Bana Solomon, Administrator/Licensee. LPA reviewed resident files, staff files, and conducted interviews with staff (S1, S2, S3) and other related parties. LPA toured the facility with staff. Reporting party alleges that “staff does not ensure resident is provided a shower mat”. Per interviews with staff and other related parties on 11/13/24, the investigation revealed that shower mats had been removed from showers in the facility, for an unknown time frame, and staff were directed to use towels on the shower floor when showering residents. Per interviews with staff and other related parties, non-slip mats had recently been brought back into the facility within the last few weeks from the LPA's inspection, 11/13/24. LPA discussed regulations regarding maintenance and operation, and resident rights/personal rights with staff interviewed. Continued on LIC9099C.. SuCDSS inspection report, January 29, 2025 · control 21-AS-20241108132545
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not follow physician's orders Staff are over medicating the resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alviso conducted a complaint inspection, on 1/29/2025 at approximately 10:00am, and met with Bana Solomon, Administrator/Licensee. Reporting party alleges that “staff does not follow physician's orders, and staff are over medicating the resident”. LPA reviewed resident files, staff files, and conducted interviews with staff (S1, S2, S3) and other related parties. LPA toured the facility with staff. LPA observed all of the residents in the facility, and met with some of the residents in care.LPA interviewed staff, and other related parties. Per investigation, review of records, interviews with the staff and other related parties, the investigation revealed that residents, R1 & R2, medications all have Dr's Orders, routine and PRN orders. Per interviews, with staff, and other related parties, medications are being provided as ordered. All medication records were found to be in order. Continued on LIC9099C.. UnsubstantiatedCDSS inspection report, January 29, 2025 · control 21-AS-20241112162814

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
10
typical for this size: 6
See the full inspection record on the state's site →
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(707) 800-2522
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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