Maggie's Care Home is a residential care home for the elderly (RCFE) in Santa Rosa, Sonoma County, California — state license #496803929, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 8, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 16 times and filed 14 documents. The most recent — a complaint investigation report on May 8, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated May 20, 2022 to May 8, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (1). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 8, 2026Substantiated
Allegation investigated: -Personal Rights.
Licensing Program Analyst (LPA) Cuadra arrived unannounced to conduct a complaint investigation and delivered findings regarding the allegation listed above and met with Maggie Garcia, Licensee. The Department received an allegation of personal rights. Per Complainant, on 3/6/26 there were concerns about the care that resident (R1) was receiving at the facility, R1 have been observed unhappy, where male owner yelled at residents and his wife resulting in R1 have been experiencing emotional distress and difficulty sleeping. Additionally, a co-complainant disclosed that R1, all staff and other residents in care have been constantly verbally abused by the Licensee, who is not the main caregiver, but frequents the facility. Co-complainant stated that R1 was observed emotionally upset. Furthermore, a third co-complainant reported that Licensee are verbally abusive to R1 who have been observed in emotional distress. During the course of investigation, LPA conducted 10-day visit on 03/19/26,the state’s words, verbatim · CDSS document, May 8, 2026 · control 21-AS-20260309171935
May 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 18, 2025Substantiated
Allegation investigated: -Facility not administering medication as prescribed.
Licensing Program Analyst (LPA) Marisol Cuadra arrived unannounced to conduct a complaint investigation and deliver findings regarding the allegation listed above and met with Licensee Heherson Garcia. The Department received an allegation of facility not administering medication as prescribed. Per Reporting Party, there are concerns about the facility giving the appropriate medication dosage to a resident (R1) as prescribed. Based on interviews conducted with the Licensee, R1 had a doctor's order dated 5/30/25 where Olanzapine 5mg, was increased to 7.5 mg. However, R1 is taking only 2 tablets, totaling 5mg and their physician was considering the possibility of increasing back to the original prescription of 3 tablets totaling 7.5mg of olanzapine, but the increase has raised concerns due to ongoing issues of Urinary Tract Infection (UTI) because of previous dosage increases. Continue on LIC9099C... Substantiatedthe state’s words, verbatim · CDSS document, Sep 18, 2025 · control 21-AS-20250714133736
Sep 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 22, 2024Unfounded
Allegation investigated: -Staff are illegally evicting resident from the facility
Licensing Program Analyst (LPA) Cuadra arrived unannounced to conduct a complaint investigation and deliver findings regarding the above allegations and met with Licensee Heherson Garcia. The Department received an allegation of staff are illegally evicting resident from the facility. Per Reporting party, resident (R1) was about to be evicted from the facility as of December 1, 2023, without an appropriate placement to reside due to outstanding fees owed to the facility. Based on records review, the facility was given a 30-day notice letter dated October 31, 2023, from R1’s responsible party indicating that R1 has exhausted all funding and will no longer reside in the facility as of November 30, 2023. During investigation, LPA conducted interviews with outside parties and licensee, who confirmed the veracity of the letter. Based on interviews conducted with various parties, licensee’s intentions are not to evict R1 from the facility, R1 is still residing in the facility receiving carethe state’s words, verbatim · CDSS document, Jan 22, 2024 · control 21-AS-20231130134321
Sep 7, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Maggie's Care Home licensed?
Yes — Maggie's Care Home is a licensed residential care home for the elderly (RCFE) in Santa Rosa (Sonoma County): California license #496803929, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 14 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 8, 2026, was marked “Substantiated” by the state.
Can Maggie's Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Maggie's Care Home with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. SIX (6) NON-AMBULATORY. HOSPICE WAIVER FOR TWO (2).
How much does Maggie's Care Home cost?
California's public licensing record does not include Maggie's Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Maggie's Care Home accept Medi-Cal or the Assisted Living Waiver?
Maggie's Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on May 8, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Maggie's Care Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 16 state visits and 14 dated documents since 2021 for Maggie's Care Home; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 8, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Maggie's Care Home?
From the CDSS ownership record, checked August 9, 2026.
Licensed to H & M Management Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(707) 293-9833Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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