Our Home Llc is a residential care home for the elderly (RCFE) in Santa Rosa, Sonoma County, California — state license #496803856, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated September 9, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 8 documents. The most recent — a complaint investigation report on September 9, 2025 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated October 16, 2024 to September 9, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Sep 9, 2025Unsubstantiated
Allegation investigated: Prohibited health condition is not being handled by a licensed skilled professional Facility Administrator is not present at the facility a sufficient amount of time.
Licensing Program Analyst (LPA) Christi Coppo conducted an unannounced visit and met with Administrator Kathleen Albano. LPA came to the facility to open an investigation into complaint allegations listed above. Complaint alleges that prohibited health condition is not being handled by a licensed skilled professional. Complaintant states that both family and Administrator are not always present to do the feedings, so sometimes resident is not fed or staff is feeding R1 via PEG. Resident R1 required feeding via a PEG tube, which is a prohibited condition. R1 was with Anchor hospice, was discharged from Anchor, and now is back on hospice with Sutter. During investigation, LPA reviewed Anchor hospice care plan. Care plan does not specify the parties responsible for the feedings. LPA asked Admin how she knew on what day and what time the family was available to adminisiter the feedings. Admin answered that they communcated everthing verbally. Continued on 9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 9, 2025 · control 21-AS-20250902101530
Sep 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 20, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 16, 2024Substantiated
Allegation investigated: Staff mismanaged medication Personal rights
Licensing Program Analyst (LPA) Christi Coppo conducted an unannounced visit and met with Administrator Kathleen Albano, Administrator. LPA came to the facility to open an investigation into complaint allegations listed above. Admin had to leave after interview with LPA. Admin gave caregiver permission to sign report. During today's visit, LPA conducted interviews and made observations. Complaint alleges personal rights. Complainant states they observed medication pill on the floor of facility, notified caregiver, and caregiver picked it up and put it in the kitchen drawer that stores the pre-poured medication. During investigation, LPA observed kitchen drawer that stores medication boxes to be empty, no pre-poured medications present. LPA interviewed Admin about medication allegation. Admin reported to LPA they know that pills on the floor have been a problem as some of the residetns put the pills in their pocket rather than taking them. Continued on 9099C... Substantiatedthe state’s words, verbatim · CDSS document, Oct 16, 2024 · control 21-AS-20241008152519
Aug 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 21, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Our Home Llc licensed?
Yes — Our Home Llc is a licensed residential care home for the elderly (RCFE) in Santa Rosa (Sonoma County): California license #496803856, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated September 9, 2025, was marked “Unsubstantiated” by the state.
Can Our Home Llc care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Our Home Llc with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. SIX (6) NONAMBULATORY ONLY. HOSPICE WAIVER FOR THREE (3).
How much does Our Home Llc cost?
California's public licensing record does not include Our Home Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sonoma County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Our Home Llc accept Medi-Cal or the Assisted Living Waiver?
Our Home Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on September 9, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Our Home Llc?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2021 for Our Home Llc; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 9, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(707) 527-9390Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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