American Assisted Living is a residential care home for the elderly (RCFE) in Suisun City, Solano County, California — state license #486803815, with a licensed capacity of 30, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 44 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 5, 2026 — published below in full, verbatim and unscored.

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163 homes in view

American Assisted Living

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Mid-size home, 30 residents · Suisun City, CA · Solano County
Closed in state recordWheelchairBedriddenMemory care not on fileHospice not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #486803815, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
405 Kings Way · Suisun City, Solano County
Phone
(510) 604-3825
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 30 residents
Dementia / memory careNot on file — ask the home
Hospice careNot on file — ask the home
Bedridden careApproved for 4 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. THIRTY (30) NONAMBULATORY OF WHICH FOUR(4) MAY BE BEDRIDDEN IN ROOMS 6,7,8,9 ONLY. HOSPICE WIAVER FOR TEN (10).State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 49 times and filed 44 documents. The most recent is a facility evaluation report, dated February 5, 2026.

Most recent state visit
May 28, 2026
Occupancy at the June 19, 2025 visit
20 of 30 beds

The state's published file for this home includes 11 documents with transcribed findings, dated December 2, 2021 to June 19, 2025. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (7), “Unfounded” (2), “Unsubstantiated” (2). 11 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 34 of 44 documentsFull record on the state’s site →
20262 state visits · 2 documents
Feb 5, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202511 state visits · 17 documents
Dec 4, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 25, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff did not provide adequate supervision resulting in resident eloping from facility.

Licensing Program Analysts (LPAs) Nakagawa and Contreras arrived uannanounced at 2:00 PM on 06/19/2025 to open a complaint investigation and deliver findings regarding the above complaint allegation and met with Eugenie Broussard, Facility Manager. Facility Administrator was not on site. There were 3 additional care staff and 20 residents on site at the time of visit. Complaint alleges that Facility staff did not provide adequate supervision resulting in resident eloping from facility. Per statement filed by reporting party, resident (R1) who has a diagnosis of Dementia was found wandering on the sidewalk outside without assistance or supervision at approximately 1:30 PM by the reporting party and assistance given and facility staff notified. Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jun 19, 2025 · control 21-AS-20250618151901
Jun 19, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 17, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Unlawful Eviction Personal Rights

****This is an amended report*** On April17, 2025, Licensing Program Analyst (LPA) Nakagawa arrived unannounced for the purpose of delivering complaint investigation findings regarding the above allegations and was greeted by Licensee Sukhjit Sandhu.. LPA Nakagawa toured the facility, conducted interviews, reviewed records, and made observations during the course of the investigation. The complaint alleges that resident (R1) was illegally evicted. The complainant states that the Licensee called the family of R1 stating that R1 had not paid and needed to move out in three days. LPA interviewed the Licensee who stated that they had contacted the family of R1 for payment but had not threatened to evict. (Continued on 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 21-AS-20250121132607
Apr 17, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 27, 2025Complaint investigation reportSubstantiated

Allegation investigated: Lack of supervision resulting in elopement

Licensing Program Analyst (LPA) Nakagawa arrived at American Assisted Living facility on 01/27/2025 to conclude an investigation and deliver findings regarding the above allegation. LPA met with the Licensee/Administrator Sukhjit Sandhu. During the course of the investigation, LPA toured the facility, made observations, conducted interviews with staff and outside parties, reviewed records includig Suisun City Police Reports. It is alleged that due to a Lack of Supervision Resulted in Elopement of a resident. The Department learned that resident (R1) eloped two times, 8/9/24 and 1/11/25. It was discovered that on 1/11/25 R1, who is wheelchair bound Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jan 27, 2025 · control 21-AS-20250113110424
Jan 27, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20248 state visits · 10 documents
Oct 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 15, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 21, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff allowed resident in care to leave the facility unassisted

****THIS IS AN AMENDED REPORT**** (Amended to include Civil Penalties) Licensing Program Analyst (LPA) Jill Nakagawa arrived uannanounced at 10:38 AM on 9/21/2024 unannounced to deliver findings regarding the above complaint allegation and met with Staff, Charity Bulter. Administrator,Sukhjit Sandhu was available by phone. There were 2 additional care staff and 26 residents (2 receiving hospice services) on site at the time of visit. Complaint alleges that staff allowed resident in care to leave the facility unassisted. Per LPA review of self-reported incident report dated 9/19/2024 and statement filed by reporting party, resident (R1) left the facility unassisted and without the knowledge of the staff on 9/16/2024. Reporting party (RP) found R1 walking at 6:21 PM and rendered assistance and found someone who could speak R1's language. R1 was confused and RP was aware of facility nearby. RP notified police. (Continued on 9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Sep 21, 2024 · control 21-AS-20240917113159
Jul 31, 2024Complaint investigation reportUnfounded

Allegation investigated: Licensee did not ensure that a medical assessment was performed on resident prior to acceptance of resident

On 7/31/2024, Licensing Program Analyst and Administrator, Mantu Sandhu met for an announced office meeting and delivered complaint investigation findings. LPA gathered resident documents during the course of the investigation. Complaint alleges Licensee did not ensure that a medical assessment was performed on resident (R1) prior to acceptance of resident. Based upon a review of R1's records, it was found that R1's physician's report is on file dated 5/26/2024 prior to resident admission into the facility. This agency has investigated the complaint allegation listed above. We have found that the complaint allegation was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No deficiency cited. Unfoundedthe state’s words, verbatim · CDSS document, Jul 31, 2024 · control 21-AS-20240626084453
Jul 31, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 3, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure that residents are provided a diet that is of the quality and in the quantity necessary to meet the needs of the resident(s) in care

On 7/3/2024, Licensing Program Analysts (LPA's) Tobola and Mutialu arrived unannounced for the purpose of complaint investigation and was greeted by Lead Carestaff, Charity Butler. Administrator, Mantu Sandhu arrived later in the visit. LPA's toured the facility, interviewed staff and residents, reviewed records and made observations during the course of the investigation. Complaint alleges staff do not ensure that residents are provided a diet that is of the quality and in the quantity necessary to meet the needs of the resident(s) in care. Based upon multiple tours of the facility and LPA observations, there appeared to be a sufficient amount of fresh fruits, vegetables and a general amount of food supplies sufficient in quality and quantity. Resident dietary restrictions are also properly posted in the kitchen area. Due to a lack of corroborating evidence the allegation is found to be unsubstantiated. A finding that the complaint allegations, Staff do not ensure that residents are pthe state’s words, verbatim · CDSS document, Jul 3, 2024 · control 21-AS-20240626084453
Jul 2, 2024Complaint investigation reportSubstantiated

Allegation investigated: Licensee did not ensure that an pre-admission assessment was performed on resident prior to acceptance of resident

On 7/2/2024, Licensing Program Analysts (LPA's) Tobola and Mutialu arrived unannounced for the purpose of initiating complaint investigation and was greeted by Lead Carestaff, Charity Butler. Administrator, Mantu Sandhu arrived later in the visit. LPA's toured the facility, interviewed staff and residents, reviewed records and made observations during the course of the investigation. Complaint alleges licensee did not ensure that a pre-admissions assessment was performed on resident prior to acceptance of resident. Based upon file review, LPA's found that 3 out of 3 residents (R1, R2, R3) did not have proper pre-appraisal assessment on file. In addition, upon interview, Administrator confirmed that the pre-appraisal assessments were not completed prior to residents' admissions. Allegation, licensee did not ensure that an pre-admission assessment was performed on resident prior to acceptance of resident is found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means ththe state’s words, verbatim · CDSS document, Jul 2, 2024 · control 21-AS-20240626084453
Apr 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20234 state visits · 5 documents
Oct 31, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 11, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 28, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff do not provide adequate supervision, resulting in residents wandering away from the facility

On 9/28/2023, Licensing Program Analyst (LPA), Tobola arrived unannounced for the purpose of conducting investigation and delivering complaint investigation findings and was greeted by Staff, Violetta Tafalla. LPA conducted tour of the facility, interviewed outside parties and made observations. Complaint alleges staff do not provide adequate supervision, resulting in residents wandering away from the facility. Based on several interviews with outside parties (I1, I2, I4 & I5) it was indicated that there have been multiple witnessed incidents in 2023 where resident(s) were observed wandering outside of the facility without staff supervision. It is also indicated that during two separate incidents; unsupervised resident(s) were assisted back to the care facility due to wandering without staff care or supervision. Due to multiple accounts supporting, the allegation is found to be substantiated. Continued onto LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Sep 28, 2023 · control 21-AS-20230919142222
Sep 28, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 22, 2023Complaint investigation reportSubstantiated

Allegation investigated: Licensee does not ensure facility grounds are maintained.

Licensing Program Analyst (LPA) Araceli Canela arrived unannounced to initiate a complaint investigation regarding the above allegation and met with Administrator, Sandhu Sukhjit. During visit LPA spoke with staff and made observations. It was alleged Licensee does not ensure facility grounds are maintained in that the faclity side yards fence is broken, there are several household items and gargabe on the premises. Based on LPA’s observations during todays inspection 9/22/2023, LPA observed the yard fence, tilting, missing wood panels and in need of all around repair. LPA also observed the left side of the backyard with two unfolded tarps laying around and the back area out side the resident rooms needing to be raked to remove debri. The entire outside perimenter need to be swept and cleaned. Continue report see LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, Sep 22, 2023 · control 21-AS-20230919142222
Beside homes the same size
Type A citations9typical 1
Type B citations5typical 1
Substantiated complaints13typical 2
Total complaints10typical 7
State visits on file49typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622020251117220248102202389220223312021330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Solano County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is American Assisted Living licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists American Assisted Living in Suisun City (Solano County), California license #486803815, as “Closed, Change Of Ownership, formerly licensed for 30 residents. State records list 44 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated February 5, 2026, appears in the inspection record on this page.

Can American Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists American Assisted Living with clearances for wheelchair / non-ambulatory and bedridden; it does not list dementia / memory care and hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. THIRTY (30) NONAMBULATORY OF WHICH FOUR(4) MAY BE BEDRIDDEN IN ROOMS 6,7,8,9 ONLY. HOSPICE WIAVER FOR TEN (10).

How much does American Assisted Living cost?

California's public licensing record does not include American Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Solano County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does American Assisted Living accept Medi-Cal or the Assisted Living Waiver?

American Assisted Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

20 of 30 beds occupied (67%) when the state visited on June 19, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for American Assisted Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 49 state visits and 44 dated documents since 2021 for American Assisted Living; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 19, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

11 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff did not provide adequate supervision resulting in resident eloping from facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPAs) Nakagawa and Contreras arrived uannanounced at 2:00 PM on 06/19/2025 to open a complaint investigation and deliver findings regarding the above complaint allegation and met with Eugenie Broussard, Facility Manager. Facility Administrator was not on site. There were 3 additional care staff and 20 residents on site at the time of visit. Complaint alleges that Facility staff did not provide adequate supervision resulting in resident eloping from facility. Per statement filed by reporting party, resident (R1) who has a diagnosis of Dementia was found wandering on the sidewalk outside without assistance or supervision at approximately 1:30 PM by the reporting party and assistance given and facility staff notified. Continued on 9099-C SubstantiatedCDSS inspection report, June 19, 2025 · control 21-AS-20250618151901
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedUnlawful Eviction Personal Rights
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
****This is an amended report*** On April17, 2025, Licensing Program Analyst (LPA) Nakagawa arrived unannounced for the purpose of delivering complaint investigation findings regarding the above allegations and was greeted by Licensee Sukhjit Sandhu.. LPA Nakagawa toured the facility, conducted interviews, reviewed records, and made observations during the course of the investigation. The complaint alleges that resident (R1) was illegally evicted. The complainant states that the Licensee called the family of R1 stating that R1 had not paid and needed to move out in three days. LPA interviewed the Licensee who stated that they had contacted the family of R1 for payment but had not threatened to evict. (Continued on 9099-C) UnsubstantiatedCDSS inspection report, April 17, 2025 · control 21-AS-20250121132607
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLack of supervision resulting in elopement
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Nakagawa arrived at American Assisted Living facility on 01/27/2025 to conclude an investigation and deliver findings regarding the above allegation. LPA met with the Licensee/Administrator Sukhjit Sandhu. During the course of the investigation, LPA toured the facility, made observations, conducted interviews with staff and outside parties, reviewed records includig Suisun City Police Reports. It is alleged that due to a Lack of Supervision Resulted in Elopement of a resident. The Department learned that resident (R1) eloped two times, 8/9/24 and 1/11/25. It was discovered that on 1/11/25 R1, who is wheelchair bound Continued on 9099-C SubstantiatedCDSS inspection report, January 27, 2025 · control 21-AS-20250113110424

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff allowed resident in care to leave the facility unassisted
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
****THIS IS AN AMENDED REPORT**** (Amended to include Civil Penalties) Licensing Program Analyst (LPA) Jill Nakagawa arrived uannanounced at 10:38 AM on 9/21/2024 unannounced to deliver findings regarding the above complaint allegation and met with Staff, Charity Bulter. Administrator,Sukhjit Sandhu was available by phone. There were 2 additional care staff and 26 residents (2 receiving hospice services) on site at the time of visit. Complaint alleges that staff allowed resident in care to leave the facility unassisted. Per LPA review of self-reported incident report dated 9/19/2024 and statement filed by reporting party, resident (R1) left the facility unassisted and without the knowledge of the staff on 9/16/2024. Reporting party (RP) found R1 walking at 6:21 PM and rendered assistance and found someone who could speak R1's language. R1 was confused and RP was aware of facility nearby. RP notified police. (Continued on 9099-C) SubstantiatedCDSS inspection report, September 21, 2024 · control 21-AS-20240917113159
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee did not ensure that a medical assessment was performed on resident prior to acceptance of resident
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 7/31/2024, Licensing Program Analyst and Administrator, Mantu Sandhu met for an announced office meeting and delivered complaint investigation findings. LPA gathered resident documents during the course of the investigation. Complaint alleges Licensee did not ensure that a medical assessment was performed on resident (R1) prior to acceptance of resident. Based upon a review of R1's records, it was found that R1's physician's report is on file dated 5/26/2024 prior to resident admission into the facility. This agency has investigated the complaint allegation listed above. We have found that the complaint allegation was UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No deficiency cited. UnfoundedCDSS inspection report, July 31, 2024 · control 21-AS-20240626084453
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure that residents are provided a diet that is of the quality and in the quantity necessary to meet the needs of the resident(s) in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 7/3/2024, Licensing Program Analysts (LPA's) Tobola and Mutialu arrived unannounced for the purpose of complaint investigation and was greeted by Lead Carestaff, Charity Butler. Administrator, Mantu Sandhu arrived later in the visit. LPA's toured the facility, interviewed staff and residents, reviewed records and made observations during the course of the investigation. Complaint alleges staff do not ensure that residents are provided a diet that is of the quality and in the quantity necessary to meet the needs of the resident(s) in care. Based upon multiple tours of the facility and LPA observations, there appeared to be a sufficient amount of fresh fruits, vegetables and a general amount of food supplies sufficient in quality and quantity. Resident dietary restrictions are also properly posted in the kitchen area. Due to a lack of corroborating evidence the allegation is found to be unsubstantiated. A finding that the complaint allegations, Staff do not ensure that residents are pCDSS inspection report, July 3, 2024 · control 21-AS-20240626084453
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee did not ensure that an pre-admission assessment was performed on resident prior to acceptance of resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 7/2/2024, Licensing Program Analysts (LPA's) Tobola and Mutialu arrived unannounced for the purpose of initiating complaint investigation and was greeted by Lead Carestaff, Charity Butler. Administrator, Mantu Sandhu arrived later in the visit. LPA's toured the facility, interviewed staff and residents, reviewed records and made observations during the course of the investigation. Complaint alleges licensee did not ensure that a pre-admissions assessment was performed on resident prior to acceptance of resident. Based upon file review, LPA's found that 3 out of 3 residents (R1, R2, R3) did not have proper pre-appraisal assessment on file. In addition, upon interview, Administrator confirmed that the pre-appraisal assessments were not completed prior to residents' admissions. Allegation, licensee did not ensure that an pre-admission assessment was performed on resident prior to acceptance of resident is found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means thCDSS inspection report, July 2, 2024 · control 21-AS-20240626084453

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not provide adequate supervision, resulting in residents wandering away from the facility
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 9/28/2023, Licensing Program Analyst (LPA), Tobola arrived unannounced for the purpose of conducting investigation and delivering complaint investigation findings and was greeted by Staff, Violetta Tafalla. LPA conducted tour of the facility, interviewed outside parties and made observations. Complaint alleges staff do not provide adequate supervision, resulting in residents wandering away from the facility. Based on several interviews with outside parties (I1, I2, I4 & I5) it was indicated that there have been multiple witnessed incidents in 2023 where resident(s) were observed wandering outside of the facility without staff supervision. It is also indicated that during two separate incidents; unsupervised resident(s) were assisted back to the care facility due to wandering without staff care or supervision. Due to multiple accounts supporting, the allegation is found to be substantiated. Continued onto LIC9099-C SubstantiatedCDSS inspection report, September 28, 2023 · control 21-AS-20230919142222
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee does not ensure facility grounds are maintained.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Araceli Canela arrived unannounced to initiate a complaint investigation regarding the above allegation and met with Administrator, Sandhu Sukhjit. During visit LPA spoke with staff and made observations. It was alleged Licensee does not ensure facility grounds are maintained in that the faclity side yards fence is broken, there are several household items and gargabe on the premises. Based on LPA’s observations during todays inspection 9/22/2023, LPA observed the yard fence, tilting, missing wood panels and in need of all around repair. LPA also observed the left side of the backyard with two unfolded tarps laying around and the back area out side the resident rooms needing to be raked to remove debri. The entire outside perimenter need to be swept and cleaned. Continue report see LIC9099-C SubstantiatedCDSS inspection report, September 22, 2023 · control 21-AS-20230919142222

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 49 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
9
typical for this size: 1
Type B citations
5
typical for this size: 1
Substantiated complaints
13
typical for this size: 2
Total complaints
10
typical for this size: 7
State visits on file
49
typical for this size: 19
See the full inspection record on the state's site →
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