Jensteph Home Care is a residential care home for the elderly (RCFE) in Benicia, Solano County, California — state license #486801888, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 13, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated August 13, 2025.
The state's published file for this home includes 1 document with transcribed findings, dated February 15, 2024. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 15, 2024Unsubstantiated
Allegation investigated: Facility not following Hospice Care Plan Resident left in soiled bedding for long periods of time Staff verbally abusing resident Facility not following physician orders
Licensing Program Analyst Leibert arrives unannounced for the purpose of delivering findings on this complaint. Based upon interviews, site visits, and document reviews, the following determinations are made: Staff state no Hospice Care Plan was left at facility until after January 18; LPA noted no Hospice Plan at facility on Jan. 18; Hospice management state a care plan was left in November, 2023; Following site visit of Jan 18, LPA advised Hospice that no care plan was at facility; LPA noted care plan at facility on subsequent site visit of Jan 23; Complainant has not personally observed Resident (R1) but has suggested several witnesses to R1's neglect; Only one witness( W1) has responded to this Department's request for a statement and W1's statement does not support the allegations of neglect; R1 and R1's bed were clean at three LPA unannounced visits; Facility staff did not document administrations of PRN medication ordered by physician but state that PRN medications were administthe state’s words, verbatim · CDSS document, Feb 15, 2024 · control 21-AS-20240111095624
Feb 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 19, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Jensteph Home Care licensed?
Yes — Jensteph Home Care is a licensed residential care home for the elderly (RCFE) in Benicia (Solano County): California license #486801888, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated August 13, 2025, appears in the inspection record on this page.
Can Jensteph Home Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Jensteph Home Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. SIX MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR ONE RESIDENT GRANTED 9/7/07
How much does Jensteph Home Care cost?
California's public licensing record does not include Jensteph Home Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Solano County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Jensteph Home Care accept Medi-Cal or the Assisted Living Waiver?
Jensteph Home Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on February 15, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Jensteph Home Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2021 for Jensteph Home Care; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated February 15, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(707) 747-6659Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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