Sierra Oaks Of Redding is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002787, licensed for 113 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 29 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 2, 2026 — published below in full, verbatim and unscored.

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Sierra Oaks Of Redding

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Residential care home for the elderly (RCFE) · Large community, 113 residents · Redding, CA · Shasta County
LicensedHospiceBedriddenWheelchair not on fileMemory care not on file
No openings reportedBeds change hands in days ·
License #455002787, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
1520 Collyer Dr. · Redding, Shasta County
Phone
(530) 241-5100
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
sierraoaksredding.com
listed in the county’s published care-facility roster
Listing details can lag reality — confirm anything important by phone.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 103 AMBUALTORY AND 10 BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 20 RESIDENTS.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 37 times and filed 29 documents. The most recent is a facility evaluation report, dated July 2, 2026.

Most recent state visit
July 2, 2026
Occupancy at the February 10, 2026 visit
78 of 113 beds

The state's published file for this home includes 10 documents with transcribed findings, dated August 2, 2022 to April 3, 2026. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (7), “Unsubstantiated” (3). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 24 of 29 documentsFull record on the state’s site →
202610 state visits · 15 documents
Jul 2, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 26, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 22, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 17, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 3, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility did not ensure that there is adequate staffing to meet the needs of the residents in care.

On 04/03/2026, Licensing program analyst (LPA) Marisa Chiarelli, arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 03/09/2026. LPA Chiarelli met with administrator Michael Lang, and explained the purpose of the visit. During the interview process, three staff persons were interviewed and the following documents were received and reviewed: staff schedules, LIC 500, staff rosters and incident reports. Continued on 9099-C (Page 1) Substantiatedthe state’s words, verbatim · CDSS document, Apr 3, 2026 · control 59-AS-20260309160812
Mar 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 10, 2026Complaint investigation reportSubstantiated

Allegation investigated: Due to staff negligence, resident missed medications. Due to lack of supervision, resident was wedged between the bed/wall in an unsafe situation. Due to staff neglect, resident was left to lye in feces for an extended period of time.

On February 10, 2026 Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/10/25. LPA Benson met with Administrator Mike Lang Chief Operating Officer for Lenity Pat Brown and explained the purpose of the visit. During the interview process, staff and witnesses were interviewed. The following documents were received and reviewed: staff schedule, staff list with telephone numbers, MAR, Observation notes, Service Plan and admission agreements. Continued on LIC9099C & LIC9099D Substantiatedthe state’s words, verbatim · CDSS document, Feb 10, 2026 · control 59-AS-20251010084933
Jan 30, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is making false claims with falsifying staff schedule. (Unsubstantiated)

On January 30 2026 at 9:30 a.m., Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/29/25. LPA Benson met with Community Relations Director Jennifer Campbell, and explained the purpose of the visit. During the interview process, interviews were performed and files were reviewed. The following documents were received and reviewed: staff list with telephone numbers, staff schedule, employee absence form, and a resident roster. Continued on 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2026 · control 59-AS-20250929085428
Jan 30, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility does not have enough staffing to meet residents needs. (substantiated)

On January 30 2026 at 9:30 a.m., Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/29/25. LPA Benson met with Community Relations Director Jennifer Campbell and explained the purpose of the visit. During the interview process, interviews were performed and files were reviewed. The following documents were received and reviewed: staff list with telephone numbers, staff schedule, employee absence form, and a resident roster. Continued on 9099C & 9099D Substantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2026 · control 59-AS-20250929085428
20254 state visits · 4 documents
Sep 15, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility is understaffed resulting in residents waiting for a period of time to be assisted. - UNSUBSTANTIATED

/15/2025 10:00 AM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a complaint investigation. LPA met with Executive Director Jacob Stevens and explained the purpose of the visit. LPA interviewed the Executive Director during the visit. LPA requested copies of the following documents: Staffing schedule for August 2025. Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 15, 2025 · control 59-AS-20250910121441
Jul 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Sep 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 18, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff are not mitigating the spread of scabies in the facility.

On 06/18/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 04/03/24. LPA Gurriere met with Annie Clayton, Resident Care Director and explained the purpose of the visit. Staff are not mitigating the spread of scabies in the facility. During the interview process, the administrator was interviewed, and she provided numerous documents regarding various diagnoses of the residents. It was reported that approximately 15 residents and three staff persons at the facility developed a type of rash. Diagnoses included dermatitis, rash, and eczema in which the physicians prescribed various types of cream, medication, and showering treatment. Clothing and bedding were sanitized throughout the facility. Two residents and a resident’s family member were diagnosed with scabies, which can spread with people you have contact with. Substantiatedthe state’s words, verbatim · CDSS document, Jun 18, 2024 · control 59-AS-20240403101714
Mar 12, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 3, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident sustained an injury from another resident while in care.

On 01/03/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 11/16/23. LPA Gurriere met with Kristine Boban, Administrator, and explained the purpose of the visit. Resident sustained an injury from another resident while in care. During the interview process, eight staff persons were interviewed. The residents were not interviewed, due to their dementia status. Documents were received and reviewed to include Physician’s Reports, Admission Agreements, Incident Reports and Medications Lists. Substantiatedthe state’s words, verbatim · CDSS document, Jan 3, 2024 · control 59-AS-20231116090319
20231 state visit · 1 document
Dec 6, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff did not report incident to responsible party

LPA Hiratsuka conducted this visit to deliver the results of the investigation above. LPA met with During the investigation the executive director, staff, and witnesses interviewed. Medical records and facility records were reviewed. Administrator admitted they did not notify the responsible party of R1 that R1 had a fall on April 4, 2023. Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated. The following deficiency was cited per CA Code of Regulations Title 22- refer to the 9099-D. Exit interview completed and copy of report emailed to Admin. Substantiatedthe state’s words, verbatim · CDSS document, Dec 6, 2023 · control 59-AS-20230417091208
Beside homes the same size
Type A citations3typical 1
Type B citations10typical 1
Substantiated complaints14typical 2
Total complaints13typical 7
State visits on file37typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026101532025440202444220233312022341
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — Shasta County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Sierra Oaks Of Redding licensed?

Yes — Sierra Oaks Of Redding is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002787, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 113 residents. State records list 29 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 2, 2026, appears in the inspection record on this page.

Can Sierra Oaks Of Redding care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sierra Oaks Of Redding with clearances for hospice care and bedridden; it does not list wheelchair / non-ambulatory and dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 103 AMBUALTORY AND 10 BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 20 RESIDENTS.

How much does Sierra Oaks Of Redding cost?

California's public licensing record does not include Sierra Oaks Of Redding's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sierra Oaks Of Redding accept Medi-Cal or the Assisted Living Waiver?

Sierra Oaks Of Redding is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

78 of 113 beds occupied (69%) when the state visited on February 10, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sierra Oaks Of Redding?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 37 state visits and 29 dated documents since 2022 for Sierra Oaks Of Redding; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 3, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not ensure that there is adequate staffing to meet the needs of the residents in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 04/03/2026, Licensing program analyst (LPA) Marisa Chiarelli, arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 03/09/2026. LPA Chiarelli met with administrator Michael Lang, and explained the purpose of the visit. During the interview process, three staff persons were interviewed and the following documents were received and reviewed: staff schedules, LIC 500, staff rosters and incident reports. Continued on 9099-C (Page 1) SubstantiatedCDSS inspection report, April 3, 2026 · control 59-AS-20260309160812
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedDue to staff negligence, resident missed medications. Due to lack of supervision, resident was wedged between the bed/wall in an unsafe situation. Due to staff neglect, resident was left to lye in feces for an extended period of time.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On February 10, 2026 Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 10/10/25. LPA Benson met with Administrator Mike Lang Chief Operating Officer for Lenity Pat Brown and explained the purpose of the visit. During the interview process, staff and witnesses were interviewed. The following documents were received and reviewed: staff schedule, staff list with telephone numbers, MAR, Observation notes, Service Plan and admission agreements. Continued on LIC9099C & LIC9099D SubstantiatedCDSS inspection report, February 10, 2026 · control 59-AS-20251010084933
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is making false claims with falsifying staff schedule. (Unsubstantiated)
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On January 30 2026 at 9:30 a.m., Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/29/25. LPA Benson met with Community Relations Director Jennifer Campbell, and explained the purpose of the visit. During the interview process, interviews were performed and files were reviewed. The following documents were received and reviewed: staff list with telephone numbers, staff schedule, employee absence form, and a resident roster. Continued on 9099C UnsubstantiatedCDSS inspection report, January 30, 2026 · control 59-AS-20250929085428
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility does not have enough staffing to meet residents needs. (substantiated)
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On January 30 2026 at 9:30 a.m., Sarah Benson, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 09/29/25. LPA Benson met with Community Relations Director Jennifer Campbell and explained the purpose of the visit. During the interview process, interviews were performed and files were reviewed. The following documents were received and reviewed: staff list with telephone numbers, staff schedule, employee absence form, and a resident roster. Continued on 9099C & 9099D SubstantiatedCDSS inspection report, January 30, 2026 · control 59-AS-20250929085428

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is understaffed resulting in residents waiting for a period of time to be assisted. - UNSUBSTANTIATED
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
/15/2025 10:00 AM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a complaint investigation. LPA met with Executive Director Jacob Stevens and explained the purpose of the visit. LPA interviewed the Executive Director during the visit. LPA requested copies of the following documents: Staffing schedule for August 2025. Continued on LIC9099-C UnsubstantiatedCDSS inspection report, September 15, 2025 · control 59-AS-20250910121441

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not mitigating the spread of scabies in the facility.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 06/18/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 04/03/24. LPA Gurriere met with Annie Clayton, Resident Care Director and explained the purpose of the visit. Staff are not mitigating the spread of scabies in the facility. During the interview process, the administrator was interviewed, and she provided numerous documents regarding various diagnoses of the residents. It was reported that approximately 15 residents and three staff persons at the facility developed a type of rash. Diagnoses included dermatitis, rash, and eczema in which the physicians prescribed various types of cream, medication, and showering treatment. Clothing and bedding were sanitized throughout the facility. Two residents and a resident’s family member were diagnosed with scabies, which can spread with people you have contact with. SubstantiatedCDSS inspection report, June 18, 2024 · control 59-AS-20240403101714
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident sustained an injury from another resident while in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 01/03/24 Donna Gurriere, Licensing Program Analyst (LPA) arrived at the facility unannounced to deliver final findings regarding a complaint that was received on 11/16/23. LPA Gurriere met with Kristine Boban, Administrator, and explained the purpose of the visit. Resident sustained an injury from another resident while in care. During the interview process, eight staff persons were interviewed. The residents were not interviewed, due to their dementia status. Documents were received and reviewed to include Physician’s Reports, Admission Agreements, Incident Reports and Medications Lists. SubstantiatedCDSS inspection report, January 3, 2024 · control 59-AS-20231116090319

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 37 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 1
Type B citations
10
typical for this size: 1
Substantiated complaints
14
typical for this size: 2
Total complaints
13
typical for this size: 7
State visits on file
37
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(530) 241-5100
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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