Veterans Home Of California-redding is a residential care home for the elderly (RCFE) in Redding, Shasta County, California — state license #455002486, licensed for 93 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 7, 2026 — published below in full, verbatim and unscored.

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Veterans Home Of California-redding

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Residential care home for the elderly (RCFE) · Large community, 93 residents · Redding, CA · Shasta County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #455002486, held since 2013 · read from the California state record on August 2, 2026 ·See on State Site →
3400 Knighton Road · Redding, Shasta County
Phone
(530) 224-3300
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 93 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careApproved for 93 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
93 NON-AMBULATORY; ALL OF WHICH MAY BE BEDRIDDEN. MCCLOUD BUILDING APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR 16.State service designation945 - ADULTS / ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 14 times and filed 14 documents. The most recent — a complaint investigation report on January 7, 2026 — closed with the state’s outcome word: “Unfounded.”

Most recent state visit
January 7, 2026
Occupancy at that visit
81 of 93 beds

The state's published file for this home includes 7 documents with transcribed findings, dated March 30, 2022 to January 7, 2026. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (3), “Unsubstantiated” (3). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 14 documentsFull record on the state’s site →
20261 state visit · 1 document
Jan 7, 2026Complaint investigation reportUnfounded

Allegation investigated: Staff handled resident in a rough manner, resulting in an injury

On January 7, 2026, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Pamela Eiszele and explained the purpose of the visit. During the investigation process, interviews and a review of records were initiated. California Department of Social Services-Community Care Licensing Division-Investigations Branch obtained and reviewed documents. LPA reviewed facility records. ----- Continued on LIC9099-C ----- Unfoundedthe state’s words, verbatim · CDSS document, Jan 7, 2026 · control 59-AS-20251029151721
20252 state visits · 2 documents
Oct 13, 2025Complaint investigation reportUnfounded

Allegation investigated: Unlawful Eviction

On October 13, 2025, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Jessica Kopps and explained the reason for the visit. The complaint was not directed at this facility. The resident does not live at the facility. Resident lives in a skilled nursing facility that is not licensed through the Department. This agency has investigated the complaint alleging: Staff are not providing proper catheter assistance to client, Staff are not providing showers to client in need. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Unfoundedthe state’s words, verbatim · CDSS document, Oct 13, 2025 · control 59-AS-20251010142057
Aug 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Aug 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Oct 4, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Insufficient staff to meet resident needs

On 10/04/2023 Licensing Program Analysts (LPAs) Ivan Avila and Jaynae Boyles conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Pamela Eiszele and explained the purpose of the visit. During the interview process, five staff members and three residents were interviewed. In addition, a staff and resident roster list were reviewed, and a call log history was also reviewed. During the interview process, it was stated that residents have three call buttons in their rooms. Once a resident presses their call button for help, staff respond within a couple of minutes. Resident interviews stated that staff are meeting their needs and there is sufficient staff at the facility but could be better. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 4, 2023 · control 59-AS-20230725151536
Sep 26, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints7typical 7
State visits on file14typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2013.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020252202024110202344120225502021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $3,500–$5,500 /mo
our estimate — Shasta County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2023 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (530) 224-3300

Is Veterans Home Of California-redding licensed?

Yes — Veterans Home Of California-redding is a licensed residential care home for the elderly (RCFE) in Redding (Shasta County): California license #455002486, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 93 residents. State records list 14 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated January 7, 2026, was marked “Unfounded” by the state.

Can Veterans Home Of California-redding care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Veterans Home Of California-redding with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record93 NON-AMBULATORY; ALL OF WHICH MAY BE BEDRIDDEN. MCCLOUD BUILDING APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR 16.

How much does Veterans Home Of California-redding cost?

California's public licensing record does not include Veterans Home Of California-redding's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Shasta County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Veterans Home Of California-redding accept Medi-Cal or the Assisted Living Waiver?

Veterans Home Of California-redding is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

81 of 93 beds occupied (87%) when the state visited on January 7, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Veterans Home Of California-redding?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 14 dated documents since 2021 for Veterans Home Of California-redding; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 7, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff handled resident in a rough manner, resulting in an injury
State's findingUnfoundedThe state investigated and found the allegation to be false.
On January 7, 2026, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Pamela Eiszele and explained the purpose of the visit. During the investigation process, interviews and a review of records were initiated. California Department of Social Services-Community Care Licensing Division-Investigations Branch obtained and reviewed documents. LPA reviewed facility records. ----- Continued on LIC9099-C ----- Unfounded— CDSS inspection report, January 7, 2026 · control 59-AS-20251029151721

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedUnlawful Eviction
State's findingUnfoundedThe state investigated and found the allegation to be false.
On October 13, 2025, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Jessica Kopps and explained the reason for the visit. The complaint was not directed at this facility. The resident does not live at the facility. Resident lives in a skilled nursing facility that is not licensed through the Department. This agency has investigated the complaint alleging: Staff are not providing proper catheter assistance to client, Staff are not providing showers to client in need. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Unfounded— CDSS inspection report, October 13, 2025 · control 59-AS-20251010142057

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedInsufficient staff to meet resident needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/04/2023 Licensing Program Analysts (LPAs) Ivan Avila and Jaynae Boyles conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with Pamela Eiszele and explained the purpose of the visit. During the interview process, five staff members and three residents were interviewed. In addition, a staff and resident roster list were reviewed, and a call log history was also reviewed. During the interview process, it was stated that residents have three call buttons in their rooms. Once a resident presses their call button for help, staff respond within a couple of minutes. Resident interviews stated that staff are meeting their needs and there is sufficient staff at the facility but could be better. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Unsubstantiated— CDSS inspection report, October 4, 2023 · control 59-AS-20230725151536
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedThe administrator does not treat the residents with dignity and respect.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Donna Gurriere, Licensing Program Analyst was in contact and met with Pamela Eiszele, Administrator. Allegation is that the administrator does not treat the residents with dignity and respect. LPA Gurriere completed the required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID 19 infection to affirm no COVID-19 related symptoms. The administrator/staff person was contacted to complete a facility risk assessment. LPA Gurriere ensured that hand sanitizer was applied before entering the facility and the following Personal Protective Equipment (PPE) was worn: Surgical mask. Additionally, LPA Gurriere was screened by a staff person upon entering the facility. continued Unsubstantiated— CDSS inspection report, February 6, 2023 · control 25-AS-20230111150136
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility stopped delivering packages to residents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Donna Gurriere, Licensing Program Analyst was in contact and met with , Pamela Eiszele, Administrator. Allegation is in regard to Facility stopped delivering packages to residents. LPA Gurriere completed the required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID 19 infection to affirm no COVID-19 related symptoms. The administrator/staff person was contacted to complete a facility risk assessment. LPA Gurriere ensured that hand sanitizer was applied before entering the facility and the following Personal Protective Equipment (PPE) was worn: Surgical mask. Additionally, LPA Gurriere was screened by a staff person upon entering the facility. continued Substantiated— CDSS inspection report, January 17, 2023 · control 25-AS-20221004151723

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
14
typical for this size: 19
See the full inspection record on the state's site →

Who runs Veterans Home Of California-redding?

From the CDSS ownership record, checked August 9, 2026.

Licensed to California Department Of Veterans Affairs, who operates 4 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(530) 224-3300
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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