Campbell Village is a residential care home for the elderly (RCFE) in Campbell, Santa Clara County, California — state license #435294224, licensed for 90 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 25 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 29, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 27 times and filed 25 documents. The most recent is a facility evaluation report, dated June 29, 2026.
The state's published file for this home includes 8 documents with transcribed findings, dated March 3, 2022 to July 10, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (5). 8 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 10, 2025Unsubstantiated
Allegation investigated: Resident sustained stage 4 pressure injury while in care. Staff mismanaged resident’s medication(s).
Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced complaint investigation visit to deliver the findings on the complaint received by the Department on 02/12/2025 with the above allegations. LPA met with Administrator (ADM) Geralyn De Ocampo and stated the purpose of the visit. On 2/13/2025 the Department conducted the initial 10-day complaint visit and requested copies of documents for review such as but not limited to physician’s report (LIC 602, appraisal needs and services plan, emergency contact information and medication records). Based on investigation, R1 has a history of stage 2 pressure injury since 09/19/2023 and pain when moving. R1 received home health service care up to 11/16/2023 prior to moving to the facility. On 01/27/2024 R1 moved into the facility without any pressure injury. Page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 10, 2025 · control 26-AS-20250212162218
Jun 16, 2025Unfounded
Allegation investigated: Staff require the residents to shower together while in care Staff are mistreating the residents while in care
Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced initial complaint investigation visit and met with Administrator (ADM) Geralyn De Ocampo On 6/9/2025 the Department received a complaint with the above allegations During visit LPA Tarin interviewed 13 Residents (R1 to R13) and 5 Staff (S1 to S5). LPA toured 13 resident bathrooms showers and the Memory Care shower area. Based on interviews 13 Out of 13 Residents (R1 to R13) stated he/she has never observed or heard about residents being required to take showers together. Page 1 of 2 Unfoundedthe state’s words, verbatim · CDSS document, Jun 16, 2025 · control 26-AS-20250609090532
May 7, 2025Unsubstantiated
Allegation investigated: Facility is not providing assistance due to staff shortage.
On 5/2/2025 the Department received a complaint alleging that facility staff are not providing assistance due to staff shortage. It has been alleged that a resident sustained a fall at an unknown date and staff responded within 20-30 minutes. On 5/7/2025 Licensing Program Analysts (LPAs) Marcella Tarin and Manuel Monter investigated the allegation that facility staff are not providing assistance due to staff shortage. During the investigation, LPAs interviewed 6 staff S1-S6. Staff S1 and S2 stated staff do not respond to resident’s request for assistance in a timely manner. S1 and S2 stated caregivers are talking and ignoring resident’s pendant calls. Staff S3 -S6 stated caregivers are providing resident’s requests for assistance in a timely manner. Page 1 Out of 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 7, 2025 · control 26-AS-20250502135605
May 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 19, 2025Unsubstantiated
Allegation investigated: Facility is not providing proper care and supervision resulting to multiple injuries sustained by resident.
Licensing Program Analyst (LPA) Monter conducted an unannounced complaint inspection to deliver the findings on the above allegations. LPA met with Administrator Geralyn De Ocampo. On May 29, 2024, the Department received a complaint alleging facility is not providing proper care and supervision resulting to multiple injuries sustained by resident. On June 6, 2024 and February 27, 2025, LPA Monter interviewed facility ADM. ADM stated the family did inform the facility about R1’s previous falls at the home. ADM stated the facility was already aware that R1 was a fall risk. ADM stated R1 needs assistance with walking, Because R1 has unstable gait. ADM stated staff was aware of R1’s that R1 has an unsteady gait and that they need to assist R1 if he/she tries to walk to prevent falls. ADM stated the falls are just accidents that happen. ADM stated that the staff is watching him/her. ADM stated the facility also put a bed alarm on R1’s bed to ensure staff was aware if R1 got out of bed. Pagthe state’s words, verbatim · CDSS document, Mar 19, 2025 · control 26-AS-20240529150017
Mar 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 17, 2024Unsubstantiated
Allegation investigated: Facility staff does not provide assistance to residents in turning and repositioning in bed. Facility staff does not provide personal care to meet the resident's needs.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver investigation findings and met with Administrative/Marketing Assistant Maria Perlas (MP). On 7/10/2024, the Department received a complaint with the allegations that facility staff does not provide assistance to resident in turning and repositioning in bed and facility staff does not provide personal care to meet the resident's needs. On 7/17/2024, the Department conducted an initial investigation visit. LPA interviewed ADM and 6 staff, and requested resident roster, resident R1's physician report, appraisal Needs and service plan, resident checking log, and progress notes. Continue on LIC9099-C. Page 1 of 4. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 17, 2024 · control 26-AS-20240710154240
Oct 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Campbell Village licensed?
Yes — Campbell Village is a licensed residential care home for the elderly (RCFE) in Campbell (Santa Clara County): California license #435294224, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 90 residents. State records list 25 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 29, 2026, appears in the inspection record on this page.
Can Campbell Village care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Campbell Village with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. FIRE CLEARANCE FOR DELAYED EGRESS. 30 ESIDENTS MAY BE HOUSED IN DEMENTIA UNIT. HOSPICE CARE APPROVED FOR 18 RESIDENTS. BEDRIDDEN FIRE CLEARANCE GRANTED FOR ROOM #S 101,123,124,125,126,127,128 & 133.
How much does Campbell Village cost?
California's public licensing record does not include Campbell Village's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Campbell Village accept Medi-Cal or the Assisted Living Waiver?
Campbell Village is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
61 of 90 beds occupied (68%) when the state visited on July 10, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Campbell Village?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 27 state visits and 25 dated documents since 2021 for Campbell Village; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 10, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 27 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Campbell Village?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Premier Senior Care Group Corporation, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(408) 378-2535Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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