Oakmont Of Silver Creek is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202898, licensed for 148 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated December 22, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 23 times and filed 17 documents. The most recent is a facility evaluation report, dated December 22, 2025.
The state's published file for this home includes 6 documents with transcribed findings, dated October 3, 2024 to October 3, 2025. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (3). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 3, 2025Substantiated
Allegation investigated: Staff does not ensure resident's injuries are being properly treated. Staff does not communicate with resident's responsible party.
Licensing Program Analyst (LPA) Maria (Mita) Partoza, conducted an unannounced visit to deliver the findings of the complaint investigation received by the Department on 07/21/25 with the above allegations. LPA met with Executive Director (ED) Minnie Lacson-Weber. On 07/24/25, the Department conducted an initial 10-day visit and obtained documents. On 07/25/25, the department continued with the investigation and conducted interviews on 07/25/25, 08/07/25 and 08/08/25. 07/25/25 Witness 1 (W1) was interviewed and stated, that on 07/14/25, R1 and W1 had dinner together and R1 was wearing long-sleeved shirt. W1 stated that staff did not report R1s injuries to his/her responsible party (RP) until 07/17/25. A staff approached RP on 07/17/25 and expressed concern regarding R1s injuries. page 1 of 2 Substantiatedthe state’s words, verbatim · CDSS document, Oct 3, 2025 · control 26-AS-20250721112622
Sep 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 4, 2025Unsubstantiated
Allegation investigated: Staff are neglecting resident resulting in falls Facility is short staffed resulting in lack of supervision Facility staff are not cleaning residents room Facility staff are not administering medication in a timely manner Facility staff are not assisting residents during meal time Staff are not repositioning the resident every hour
On 06/04/25 Licensing Program Analyst (LPA) Marcela Yanez conducted an unannounced visit to deliver the complaint investigation findings. LPA announced the purpose of the visit and met with Mary Ann Bangsal, Business office director. On 04/23/25 the department received a complaint with the above allegations. On 04/30/25 LPA conducted an initial investigation visit and met with Exuctive Director Holly Suiter. During visit LPA requested 5 residents records, facility housekeeping log, interviewed 10 Staff (S1-S10), and 10 Resident (R1-R10). LPA toured the facility and inspected 7 resident rooms both in the memory and assisted living area of the facility. Page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 4, 2025 · control 26-AS-20250423070752
Dec 16, 2024Unfounded
Allegation investigated: Staff did not notify resident's authorized representative of incident in a timely manner
Licensing Program Analyst (LPA) Monter conducted an unannounced complaint investigation to deliver the findings on the above allegations. LPA met with Holly Suiter - Executive Director/Administrator On March 15, 2024, the Department received a complaint alleging Staff did not notify resident's authorized representative of incident in a timely manner. On March 13, 2024, the Department received an incident report Regarding resident R1 and R2. The incident report states both residents reside in the memory care unit. Furthermore, on March 6, 2024, at approximately 9:45pm, R1 entered R2’s room and laid in R2’s bed. R2 was using a hospital bed at the time, and R1 laid in the bed not being utilized. R2 came out of his/her room and informed staff that R1 was in his/her room. Page 1 Out of 2. Unfoundedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 26-AS-20240315163012
Dec 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 8, 2024Unfounded
Allegation investigated: Staff do not follow infection control protocols. Staff do not assist residents with care needs in a timely manner. Staff do not ensure medications are inaccessible to residents. Staff do not maintain complete records for residents.
Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced visit to deliver findings regarding the allegation listed above LPA met with Administrator Holly Suiter. On October 7, 2024, the Department received a complaint alleging staff do not follow infection control protocols. It has been alleged staff wearing gloves touching everything. On August 7, 2024, LPA interviewed residents R1-R7. 3 Out of 7 residents (R1,R4,R6) interviewed stated they did not want to be interviewed. 2 Out of 7 residents interviewed (R2 & R5) stated staff wear gloves and throw them away after using them. 2 Out of 7 residents interviewed (R3 & R7) stated they don't know what the staff do regarding their gloves. Page 1 Out of 4. Unfoundedthe state’s words, verbatim · CDSS document, Oct 8, 2024 · control 26-AS-20241007112136
Oct 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 3, 2024Unsubstantiated
Allegation investigated: Staff are not distributing a resident's medications as prescribed
Licensing Program Analyst (LPA) Maria (Mita) Partoza, conducted an unannounced complaint investigation viist regarding the above allegations and met with executive director/administrator Holly Suiter and stated the purpose of the visit. On 9/28/2024, LPA interviewed 3 out of 3 staff. 3 Out of 3 staff stated they have 4 medication passes, morning, noon, after dinner and bedtime. The medications needs to be given at the earliest is 1 hour before and the latest is 1 hour after as prescribed by the physician. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 3, 2024 · control 26-AS-20240924143116
Oct 3, 2024Unsubstantiated
Allegation investigated: A resident sustained multiple falls due to neglect and lack of supervision. Residents are not accorded with dignity and respect. Staff are being rough when providing assistance with residents' care.
Licensing Program Analyst (LPA) Maria (Mita) Partoza, conducted an unannounced complaint investigation and met with executive director/administrator (ED/ADM) Holly Suiter and stated the purpose of the visit. On 9/19/2024, the Department received a complaint alleging that a resident sustained multiple falls due to neglect and lack of supervision, residents are not accorded dignity and respect, staff are being rough when providing assistance with resident's care. On 9/24/2024, the department received additonal complaint and is being address under complaitn number #26-AS-20240924143116. 09/28/2024. On 9/28/2024, LPA Partoza, conducted an initial investigation and interviewed staff and ED/ADM. page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 3, 2024 · control 26-AS-20240919142254
Oct 6, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Oakmont Of Silver Creek licensed?
Yes — Oakmont Of Silver Creek is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435202898, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 148 residents. State records list 17 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated December 22, 2025, appears in the inspection record on this page.
Can Oakmont Of Silver Creek care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Oakmont Of Silver Creek with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 140 AMBULATORY AND 8 NON-AMBULATORY. HOSPICE WAIVER FOR 15.
How much does Oakmont Of Silver Creek cost?
California's public licensing record does not include Oakmont Of Silver Creek's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Oakmont Of Silver Creek accept Medi-Cal or the Assisted Living Waiver?
Oakmont Of Silver Creek is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
73 of 148 beds occupied (49%) when the state visited on October 3, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Oakmont Of Silver Creek?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 23 state visits and 17 dated documents since 2023 for Oakmont Of Silver Creek; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 3, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 23 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(669) 200-2443Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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