Loma Clara Senior Living is a residential care home for the elderly (RCFE) in Morgan Hill, Santa Clara County, California — state license #435202665, with a licensed capacity of 89, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 23 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 30, 2025 — published below in full, verbatim and unscored.

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Loma Clara Senior Living

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Loma Clara Senior Living · licence #435202989

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Large community, 89 residents · Morgan Hill, CA · Santa Clara County
Closed in state recordWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #435202665, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
16515 Butterfield Blvd · Morgan Hill, Santa Clara County
Phone
(669) 258-3500
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 89 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 89 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR (12) RESIDENTIS AT ONE TIME.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 29 times and filed 23 documents. The most recent is a complaint investigation report, dated December 30, 2025.

Most recent state visit
June 23, 2026
Occupancy at the April 29, 2025 visit
77 of 89 beds

The state's published file for this home includes 13 documents with transcribed findings, dated October 29, 2021 to April 29, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (4), “Unfounded” (3), “Unsubstantiated” (6). 13 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 12 of 23 documentsFull record on the state’s site →
20257 state visits · 8 documents
Dec 30, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide adequate supervision resulting in resident pushing another resident in care Staff did not ensure resident was adequately fed resulting in weight loss Staff did not inform resident's responsible party about resident's change of condition

On 4/29/2025 LPA Grace Donato made an unannounced complaint investigation visit and deliver findings. LPA met with Executive Director (ED) Eugenia Smith. LPA explained the purpose of the visit. Regarding the allegation of Staff did not provide adequate supervision resulting in resident pushing another resident in care, reporting party (RP) stated that the resident (R1) was at the facility for just about a year and was forced out due to an incident that occurred on 8/9/2024. R1 pushed another resident (R2), and they fell. RP provided more information about the incident. RP shared that there was a first incident that happened between R1 & R2. RP was told by the staff that they couldn’t prove this happened where R1 went into R2s room and grabbed R2s arm. This is what RP was told. The MedTech’s said R1 was out the door already. page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 29, 2025 · control 26-AS-20240916090052
Apr 17, 2025Complaint investigation reportSubstantiated

Allegation investigated: Toxins are left accessible for the residents.

On April 17, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings for the above allegation. LPA met with Business Office Director, Cassandra Pace and explained the purpose of the visit. Regarding the allegation toxins are left accessible for the residents, according to the reporting party, there was sunscreen, razor blades, perfumes and shampoo left under the sink and inside the shower of a resident’s room. During the investigation, LPA observed 8 out of 10 resident apartments contained toxins and sharps that were accessible to residents. The toxins and sharps included items such as: hygiene products (shampoo, conditioner, soap, toothpaste), lotions, hair spray, perfumes, and electric razors. According to the Generations Director, these residents are not allowed to have access to hygiene items per their physician's report. The facility has been having issues with locking their cabinets due to the damaged locks. Based on othe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 26-AS-20220623122726
Apr 4, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not ensure that resident's medical device (consentrator) was working properly. Facility staff does not ensure that resident's room is free of odors. Facility staff does not properly dispose of resident's soiled diapers. Facility staff does not change resident out of their night clothes. Facility did not take measures to ensure residents personal belongings doesn't go missing. Facility staff do not wash resident's hands after meals.

Licensing Program Analyst (LPA) Christine Kabariti arrived unannounced to deliver the findings for the above allegations. LPA met with Executive Director, Eugenia Smith. On 11/22/2022, the Department received the complaint. On 12/02/2022, the initial complaint investigation was conducted. The following documents were obtained to include facility's admission agreement, R1's physician's report, needs and services plan, medical notes, physician's order, progress notes, and safeguard of personal properties and valuables form. It was alleged that staff did not ensure that resident (R1)’s medical device (oxygen concentrator) was working properly. It was alleged that on 10/25/2022, R1’s concentrator was not putting out air. Page 1 of 4. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 4, 2025 · control 26-AS-20221122103149
Apr 4, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff mishandled a resident's medication while in care

Licensing Program Analyst (LPA) Christine Kabariti arrived unannounced to deliver the findings regarding the above allegations. LPA met with Executive Director, Eugenia Smith. On 03/20/2025, the Department received the complaint. On 03/27/2025, the initial complaint investigation was conducted. The following documents were obtained to include: resident rosters, staff schedule from January – March 2025, resident (R1)’s physician’s reports, needs and services plan, medication administrator record from January – March 2025, med tech communication notes, progress notes from January – March 2025, medical records, physician communication records, outside agency documentation, and the private caregivers shift notes. Page 1 of 2. Substantiatedthe state’s words, verbatim · CDSS document, Apr 4, 2025 · control 26-AS-20250320085458
Mar 12, 2025Complaint investigation reportUnfounded

Allegation investigated: Facility staff physically abused resident

Licensing Program Analyst (LPA) Christine Kabariti arrived unannounced to open the initial complaint investigation. LPA met with Business Office Director, Cassandra Pace. On 03/10/2025, the Department received the complaint. On 03/12/2025, the initial complaint investigation was conducted. The following documents were obtained to include: resident roster in Generations (aka memory care), staff schedule in Generations, resident (R1's) physician's report, services plan, progress notes from January - March, face sheet, and other medical correspondence. It was alleged that a facility staff had physically abused a resident (R1) by picking him/her up, carrying him/her, and putting him/her down causing R1 to have shoulder and hip pain. The alleged staff was described to be a tall male caregiver. Page 1 of 2. Unfoundedthe state’s words, verbatim · CDSS document, Mar 12, 2025 · control 26-AS-20250310163510
Feb 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 3 documents
Sep 5, 2024Complaint investigation reportUnfounded

Allegation investigated: Resident not allowed to have phone calls. Resident not allowed to have visitors.

Licensing Program Analysts (LPAs) Christine Dolores and Marcella Tarin arrived unannounced to deliver the findings of the above allegations. LPAs met with Executive Director, Eugenia Smith. On 02/03/2022, the Department received the complaint. On 02/10/022, the initial complaint investigation was conducted. The following documents were obtained to include R1’s admission agreement, physician’s report, health care directive, POA documents, Trustee document, and correspondence. PAGE 1 OF 2. Unfoundedthe state’s words, verbatim · CDSS document, Sep 5, 2024 · control 26-AS-20220203140916
Sep 5, 2024Complaint investigation reportUnfounded

Allegation investigated: Staff yelled at a resident Staff mishandled a resident in a wheelchair

Licensing Program Analysts (LPAs) Christine Dolores and Marcella Tarin arrived unannounced to open the initial complaint investigation. LPAs met with Executive Director, Eugenia Smith. On 08/26/2024, the Department received a complaint regarding the above allegations. On 09/05/2024, the initial complaint investigation was conducted. The following documents were obtained to include resident (R1)'s physican report, service plan, progress note, identification and emergency contact information, 2 staff statements, 1 staff member's contact information, and email correspondence. PAGE 1 OF 2. Unfoundedthe state’s words, verbatim · CDSS document, Sep 5, 2024 · control 26-AS-20240826104640
Feb 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations4typical 1
Type B citations1typical 1
Substantiated complaints5typical 2
Total complaints12typical 7
State visits on file29typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated20257822024230202359220223302021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$6,000$9,000 /mo
our estimate — Santa Clara County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Loma Clara Senior Living licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Loma Clara Senior Living in Morgan Hill (Santa Clara County), California license #435202665, as “Closed, Change Of Ownership, formerly licensed for 89 residents. State records list 23 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated December 30, 2025, appears in the inspection record on this page.

Can Loma Clara Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Loma Clara Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 89 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. APPROVED FOR DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR (12) RESIDENTIS AT ONE TIME.

How much does Loma Clara Senior Living cost?

California's public licensing record does not include Loma Clara Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Loma Clara Senior Living accept Medi-Cal or the Assisted Living Waiver?

Loma Clara Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

77 of 89 beds occupied (87%) when the state visited on April 29, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Loma Clara Senior Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 29 state visits and 23 dated documents since 2021 for Loma Clara Senior Living; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 29, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

13 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide adequate supervision resulting in resident pushing another resident in care Staff did not ensure resident was adequately fed resulting in weight loss Staff did not inform resident's responsible party about resident's change of condition
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 4/29/2025 LPA Grace Donato made an unannounced complaint investigation visit and deliver findings. LPA met with Executive Director (ED) Eugenia Smith. LPA explained the purpose of the visit. Regarding the allegation of Staff did not provide adequate supervision resulting in resident pushing another resident in care, reporting party (RP) stated that the resident (R1) was at the facility for just about a year and was forced out due to an incident that occurred on 8/9/2024. R1 pushed another resident (R2), and they fell. RP provided more information about the incident. RP shared that there was a first incident that happened between R1 & R2. RP was told by the staff that they couldn’t prove this happened where R1 went into R2s room and grabbed R2s arm. This is what RP was told. The MedTech’s said R1 was out the door already. page 1 of 3 UnsubstantiatedCDSS inspection report, April 29, 2025 · control 26-AS-20240916090052
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedToxins are left accessible for the residents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On April 17, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings for the above allegation. LPA met with Business Office Director, Cassandra Pace and explained the purpose of the visit. Regarding the allegation toxins are left accessible for the residents, according to the reporting party, there was sunscreen, razor blades, perfumes and shampoo left under the sink and inside the shower of a resident’s room. During the investigation, LPA observed 8 out of 10 resident apartments contained toxins and sharps that were accessible to residents. The toxins and sharps included items such as: hygiene products (shampoo, conditioner, soap, toothpaste), lotions, hair spray, perfumes, and electric razors. According to the Generations Director, these residents are not allowed to have access to hygiene items per their physician's report. The facility has been having issues with locking their cabinets due to the damaged locks. Based on oCDSS inspection report, April 17, 2025 · control 26-AS-20220623122726
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not ensure that resident's medical device (consentrator) was working properly. Facility staff does not ensure that resident's room is free of odors. Facility staff does not properly dispose of resident's soiled diapers. Facility staff does not change resident out of their night clothes. Facility did not take measures to ensure residents personal belongings doesn't go missing. Facility staff do not wash resident's hands after meals.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Christine Kabariti arrived unannounced to deliver the findings for the above allegations. LPA met with Executive Director, Eugenia Smith. On 11/22/2022, the Department received the complaint. On 12/02/2022, the initial complaint investigation was conducted. The following documents were obtained to include facility's admission agreement, R1's physician's report, needs and services plan, medical notes, physician's order, progress notes, and safeguard of personal properties and valuables form. It was alleged that staff did not ensure that resident (R1)’s medical device (oxygen concentrator) was working properly. It was alleged that on 10/25/2022, R1’s concentrator was not putting out air. Page 1 of 4. UnsubstantiatedCDSS inspection report, April 4, 2025 · control 26-AS-20221122103149
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mishandled a resident's medication while in care
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Christine Kabariti arrived unannounced to deliver the findings regarding the above allegations. LPA met with Executive Director, Eugenia Smith. On 03/20/2025, the Department received the complaint. On 03/27/2025, the initial complaint investigation was conducted. The following documents were obtained to include: resident rosters, staff schedule from January – March 2025, resident (R1)’s physician’s reports, needs and services plan, medication administrator record from January – March 2025, med tech communication notes, progress notes from January – March 2025, medical records, physician communication records, outside agency documentation, and the private caregivers shift notes. Page 1 of 2. SubstantiatedCDSS inspection report, April 4, 2025 · control 26-AS-20250320085458
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility staff physically abused resident
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Christine Kabariti arrived unannounced to open the initial complaint investigation. LPA met with Business Office Director, Cassandra Pace. On 03/10/2025, the Department received the complaint. On 03/12/2025, the initial complaint investigation was conducted. The following documents were obtained to include: resident roster in Generations (aka memory care), staff schedule in Generations, resident (R1's) physician's report, services plan, progress notes from January - March, face sheet, and other medical correspondence. It was alleged that a facility staff had physically abused a resident (R1) by picking him/her up, carrying him/her, and putting him/her down causing R1 to have shoulder and hip pain. The alleged staff was described to be a tall male caregiver. Page 1 of 2. UnfoundedCDSS inspection report, March 12, 2025 · control 26-AS-20250310163510

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident not allowed to have phone calls. Resident not allowed to have visitors.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analysts (LPAs) Christine Dolores and Marcella Tarin arrived unannounced to deliver the findings of the above allegations. LPAs met with Executive Director, Eugenia Smith. On 02/03/2022, the Department received the complaint. On 02/10/022, the initial complaint investigation was conducted. The following documents were obtained to include R1’s admission agreement, physician’s report, health care directive, POA documents, Trustee document, and correspondence. PAGE 1 OF 2. UnfoundedCDSS inspection report, September 5, 2024 · control 26-AS-20220203140916
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff yelled at a resident Staff mishandled a resident in a wheelchair
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analysts (LPAs) Christine Dolores and Marcella Tarin arrived unannounced to open the initial complaint investigation. LPAs met with Executive Director, Eugenia Smith. On 08/26/2024, the Department received a complaint regarding the above allegations. On 09/05/2024, the initial complaint investigation was conducted. The following documents were obtained to include resident (R1)'s physican report, service plan, progress note, identification and emergency contact information, 2 staff statements, 1 staff member's contact information, and email correspondence. PAGE 1 OF 2. UnfoundedCDSS inspection report, September 5, 2024 · control 26-AS-20240826104640

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee did not provide proper notice to the resident's representative within 2 business days of the rate increase after initially providing services
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to deliver the finding for the above allegation. LPA met with Interim Executive Director, Becca Black. On 01/23/2023, the Department received the complaint. On 02/01/2023, the initial complaint investigation was conducted. It was alleged R1’s rate increased from being provided a one-to-one companion after an unwitnessed fall, despite the disapproval from R1’s representative. From 02/01/2023 – 07/12/2023, documents were obtained to include resident (R1)’s admission agreement, physician’s report, service plan, care assessment, progress notes, invoice, and facility’s schedule of care fees. SEE LIC9099-C. UnsubstantiatedCDSS inspection report, July 14, 2023 · control 26-AS-20230123104002
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not seek timely medical care for resident.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to deliver the complaint findings for the above allegations. LPA met with Interim Executive Director, Becca Black. On 08/30/2022, the Department received a complaint regarding the above allegations. On 08/31/2022, the initial complaint investigation was conducted. Throughout the investigation, the following documents were obtained to include resident (R1)’s physician’s report, service plan, medical records, hospice records, death report, death certificate, progress notes, and staff schedule from June 2022 – August 2022. Based on record review, on 07/10/2022, resident (R1) tested positive for COVID-19. SEE LIC9099-C. SubstantiatedCDSS inspection report, July 14, 2023 · control 26-AS-20220830100730
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not follow resident's care plan Resident received a fracture while in care due to staff negligence
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to deliver the findings for the above allegations. LPA met with Executive Director (ED), Jairus “Jett” Cabuena. On 08/29/2022, the Department received the complaint and conducted the initial complaint investigation. From 08/29/2022 – 01/31/2023, the following documents were obtained to include R1’s residence and care agreement, progress notes, service agreement, care assessment, physician’s report, medical records, R2 – R4’s files, staff schedule and profiles, and resident list. On 08/24/2022, R1 sustained a witnessed fall resulting in hospitalization due to laceration and a fracture. It’s alleged the facility did not follow R1’s care plan by not providing a two-person assist. See LIC9099C. UnsubstantiatedCDSS inspection report, February 1, 2023 · control 26-AS-20220829084324
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility does not lock toxins Facility's stairwells are not free of obstruction
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to open a complaint investigation. LPA met with Memory Care Director (MCD), Maria Martinez and Executive Director (ED), Jairus “Jett” Cabuena. During today’s visit, LPA toured the Memory Care section with MCD to include 10 out 25 resident apartments, bathrooms, activity room, 2 out of 2 stairwells, and exterior. LPA interviewed 3 staff members. Documents were obtained to include the generations roster, R1's residence and care assessment, physician reports, service plan, care assessment, progress notes, R2 - R3's physician's report, and facility's in-service training. See LIC9099-C. SubstantiatedCDSS inspection report, February 1, 2023 · control 26-AS-20230123104002

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 29 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
4
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
5
typical for this size: 2
Total complaints
12
typical for this size: 7
State visits on file
29
typical for this size: 19
See the full inspection record on the state's site →
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(669) 258-3500
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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