Merrill Gardens At Campbell is a residential care home for the elderly (RCFE) in Campbell, Santa Clara County, California — state license #435202572, licensed for 166 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 2, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 10 documents. The most recent — a complaint investigation report on January 2, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated October 8, 2024 to January 2, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 2, 2026Unsubstantiated
Allegation investigated: Facility did not ensure resident was observed regularly Facility did not provide eviction letter Facility did not allow 1:1 private care for resident
Licensing Program Analyst (LPA) Marcella Tarin arrived unannounced to deliver the findings of a complaint received by the Department on 6/19/2025. LPA met with General Manager (GM) Alex Den. LPA stated the purpose of the visit. On 6/25/2025 and 10/14/2025 complaint investigation visits were conducted. On 6/25/2025, LPA Tarin interviewed Reporting Party (RP). RP states the facility is not assessing Resident (referred to as R1). RP states the facility did not know R1 has neurocognitive disorder. RP states R1 had an incident that caused water damage to the facility in February 2025, and the facility requested an updated physician's report for R1 due to this incident. Page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 2, 2026 · control 26-AS-20250619095310
Oct 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 8, 2024Unsubstantiated
Allegation investigated: Facility staff pinched and slapped a resident's face.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver the investigation finding and met with Administrator (ADM) Bradley Burgoyne and Guest Service Director(GSD) Will Carter. On 11/03/2023, the Department received a complaint with the allegation that facility staff pinched and slapped a resident's face. On 11/9/2023, the Department conducted an initial investigation visit. LPA interviewed General Manger (GM), 5 staff, 4 residents, and a family member of resident. LPA requested LIC500 Personnel Report, resident roster, R1's physician report and Appraisal Needs and Service Plan. Continue on LIC9099-C. Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 8, 2024 · control 26-AS-20231103125657
May 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Merrill Gardens At Campbell licensed?
Yes — Merrill Gardens At Campbell is a licensed residential care home for the elderly (RCFE) in Campbell (Santa Clara County): California license #435202572, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 166 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated January 2, 2026, was marked “Unsubstantiated” by the state.
Can Merrill Gardens At Campbell care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Merrill Gardens At Campbell with clearances for wheelchair / non-ambulatory, dementia / memory care, and bedridden; it does not list hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 166 NON-AMBULATORY OF WHICH 15 MAY BE BEDRIDDEN. ALL ROOMS APPROVED FOR NON-AMBULATORY. DELAYED EGRESS APPROVED AS EXISTING. EXTERIOR PERIMETER GATES SHALL NOT BE LOCKED FROM THE EGRESS SIDE. ROOMS #119-138 APPROVED FOR BEDRIDDEN.
How much does Merrill Gardens At Campbell cost?
California's public licensing record does not include Merrill Gardens At Campbell's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Merrill Gardens At Campbell accept Medi-Cal or the Assisted Living Waiver?
Merrill Gardens At Campbell is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
146 of 166 beds occupied (88%) when the state visited on January 2, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Merrill Gardens At Campbell?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2021 for Merrill Gardens At Campbell; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 2, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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