Juliet Stephen Rest Home is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #430702959, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 26, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated May 26, 2026.
The state's published file for this home includes 2 documents with transcribed findings, dated November 30, 2023 to July 16, 2024. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 16, 2024Unfounded
Allegation investigated: Resident sustained multiple other injuries while in care. Facility staff are not following resident's care plan. Facility staff are not assisting resident with toileting. Facility staff are not meeting resident's hygiene needs. Facility staff are not ensuring that resident is adequately/ nutritionally fed. Facility staff are not ensuring that resident is changed into clean clothing. Facility staff took away resident's call light.
On 7/16/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit. LPA met with Administrator Dominica Oliva and explained the purpose of today's visit. Regarding the allegation of resident R1 sustained multiple other injuries while in care, Reporting Party (RP) stated that R1 has a lot of tears on his arms and a bruise on his eye. RP stated that he/she always sees client with new bruises and bandages. According to an interview with a staff member (S3), R1 did sustain bruising to the arms due to R1 pulling the call cord and the curtains. Staff has since placed pillows and requested foam padding to place around the window to prevent further injuries. A responsible party (F1) was also interviewed and stated that he/she has asked hospital staff if they could assess R1 for abuse or neglect. Hospital staff told F1 that R1 was well taken care of and believed that the facility was providing the appropriate level of care that R1 needs. Home Healththe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 26-AS-20230315144631
May 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 30, 2023Unfounded
Allegation investigated: Resident sustained a pressure injury while in care.
Licensing Program Analyst (LPA) Christine Dolores arrived unannounced to deliver the finding of the above allegation. LPA met with Administrator, Dominica Oliva. On 03/15/2023, the Department received the complaint alleging resident (R1) sustained a pressure injury while in care of the facility. On 03/16/2023, the initial complaint investigation was conducted. During the investigation, it was found prior to admission R1 already had sustained a pressure injury on the right heel and buttox that was not honestly disclosed and observed during the admission process. After observing the pressure injury, the facility’s Licensee requested home health service for R1 to receive wound care. After months of the pressure ulcer teetering between improving and getting worse again from receiving wound treatment, the Licensee requested a referral to a wound care clinic at a hospital. SEE LIC9099-C. Unfoundedthe state’s words, verbatim · CDSS document, Nov 30, 2023 · control 26-AS-20230315144631
Year-by-year trend
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Is Juliet Stephen Rest Home licensed?
Yes — Juliet Stephen Rest Home is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #430702959, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 26, 2026, appears in the inspection record on this page.
Can Juliet Stephen Rest Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Juliet Stephen Rest Home with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE AGE 60AND OVER. ALL MAY BE NON-AMBULATORY. THIS LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR THREE RESIDENTS.
How much does Juliet Stephen Rest Home cost?
California's public licensing record does not include Juliet Stephen Rest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Juliet Stephen Rest Home accept Medi-Cal or the Assisted Living Waiver?
Juliet Stephen Rest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on July 16, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Juliet Stephen Rest Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2022 for Juliet Stephen Rest Home; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 16, 2024, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Juliet Stephen Rest Home?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Oliva, Dominica, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(408) 298-9502Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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