Mission Villa is a residential care home for the elderly (RCFE) in Santa Barbara, Santa Barbara County, California — state license #425850204, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 4, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 19 times and filed 16 documents. The most recent — a complaint investigation report on February 4, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 6 documents with transcribed findings, dated March 22, 2023 to February 4, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (2). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 4, 2026Unsubstantiated
Allegation investigated: Licensee financially abused a resident in care.
Licensing Program Analyst (LPA) Kristin Kontilis conducted a subsequent complaint visit to issue final findings on the above-stated allegation. LPA met with Administrator Emily Gerr and explained the purpose of the visit. On 10/28/2025 from 10:23 am to 3:40 pm, LPA Kontilis conducted an initial complaint visit to obtain documents and conduct interviews. On the allegation: Licensee financially abused a resident in care: It was alleged the licensee financially abused Resident 1 (R1), by removing money from their account and safety deposit box. LPA interviewed the reporting party, who stated the licensee had a preexisting friendship with R1 and the licensee became R1’s Power of Attorney (POA) in August 2023. During today’s visit, Administrator confirmed the Licensee had a preexisting friendship with R1 and became their POA for medical and financial. Administrator confirmed Licensee helped care for R1 for approximately Please continue to 9099-C, Pg 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 4, 2026 · control 29-AS-20251021125447
Jan 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 22, 2026Unsubstantiated
Allegation investigated: Staff did not provide privacy to resident when changing resident. Due to lack of supervision, resident pushed another resident. Staff did not treat resident with respect. Staff had resident sleeping in living room. Staff charged resident for toilet paper. Staff did not notify the authorized representative of move. Improper eviction. Staff did not refund resident.
At 1:00pm on 01/22/2026, Licensing Program Analyst (LPA) Jeffries conducted a subsequent complaint visit to issue final findings on the allegations above. LPA met with Administrator Emily Gerr and explained the purpose of the visit. On 5/2/2025 from 11:40am to 3:00pm, LPA Kontilis conducted an initial complaint visit to obtain documents and interview staff and administrator. LPA conducted interviews with R1 on 5/28/2025 at 11:05am and 5/30/2025 at 11:13am. LPA Jeffries interviewed administrator on 01/15/2026 at 1:00pm. On the allegation: Staff did not provide privacy to resident when changing resident. It was alleged Resident 2 (R2) was not provided privacy when staff changed R2, and other residents watched. On 01/22/2026, LPA Jeffries conducted interviews with Staff 1 (S1), Staff 2 (S2), Staff 3 (S3), and Staff 4 (S4). S1-4 all stated that residents are not changed in common areas. CONTINUED on LIC-9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 22, 2026 · control 29-AS-20250501111925
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 16, 2025Substantiated
Allegation investigated: Staff are not assisting residents with personal care.
Licensing Program Analyst (LPA) Kontilis conducted a subsequent complaint visit to issue final findings on this investigation. LPA met with Emily Gerr, Administrator and explained the purpose of the visit. During the investigation, LPA conducted an initial visit on 9/30/2024 from 1:00 pm to 2:30 pm, where LPA conducted interviews and obtained relevant documents. LPA conducted additional interviews on 9/30/2024, 10/1/2024, 10/22/2024, 10/23/2024, and 11/19/2024. On the allegation: Staff are not assisting residents with personal care. It was alleged that residents are not receiving assistance with dental care. One visitor interviewed stated plaque on the bottom teeth of residents was visible and some residents stated their teeth were not being brushed. Please continue to 9099-C, Pg 2. Substantiatedthe state’s words, verbatim · CDSS document, May 16, 2025 · control 29-AS-20240927093414
Apr 21, 2025Substantiated
Allegation investigated: Facility increased resident’s rate without proper notice.
Licensing Program Analyst (LPA) Kristin Kontilis conducted a subsequent complaint visit to issue final findings on this investigation. LPA met with Emily Gerr, Administrator and explained the purpose of the visit. During the investigation, LPA conducted an initial visit on 1/17/2024 from 10:00 am to 4:00 pm, where LPA interviewed staff and residents and requested documents; LPA also conducted additional interviews by phone with relevant parties including responsible parties and witnesses. On the allegation: Facility increased resident’s rate without proper notice. It was alleged the administrator increased Resident 1's (R1’s) rent by $1,000 without proper notice. R1’s responsible party indicated when R1 moved in, they did not receive a copy of the admission agreement they signed despite asking for a copy for months. Per the verbal agreement when R1 moved in, R1’s total rent was $7,000, and incontinence supplies would be provided through hospice. After providing the initial $7,000, thethe state’s words, verbatim · CDSS document, Apr 21, 2025 · control 29-AS-20240111092634
Apr 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Mission Villa licensed?
Yes — Mission Villa is a licensed residential care home for the elderly (RCFE) in Santa Barbara (Santa Barbara County): California license #425850204, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 4, 2026, was marked “Unsubstantiated” by the state.
Can Mission Villa care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Mission Villa with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 15 NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR 6 RESIDENTS. APPROVED WITH 2 DELAYED EGRESS DOORS AND 2 KEYPAD ENTRANCE/EXITS.
How much does Mission Villa cost?
California's public licensing record does not include Mission Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Barbara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Mission Villa accept Medi-Cal or the Assisted Living Waiver?
Mission Villa is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
12 of 15 beds occupied (80%) when the state visited on February 4, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Mission Villa?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 19 state visits and 16 dated documents since 2021 for Mission Villa; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 4, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(805) 898-2709Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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