Alexander Gardens is a residential care home for the elderly (RCFE) in Santa Barbara, Santa Barbara County, California — state license #425801995, licensed for 36 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 2, 2026 — published below in full, verbatim and unscored.

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Alexander Gardens

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Residential care home for the elderly (RCFE) · Mid-size home, 36 residents · Santa Barbara, CA · Santa Barbara County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #425801995, held since 2015 · read from the California state record on August 2, 2026 ·See on State Site →
2120 Santa Barbara St · Santa Barbara, Santa Barbara County
Phone
(805) 682-9644
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
alexandergardensal.com
listed by the county Area Agency on Aging, April 7, 2025
Listing details can lag reality — confirm anything important by phone.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 36 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 20 residents
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
36 NON-AMBULATORY OF WHICH 10 MAY BE BEDRIDDEN IN (RMS 1-7, 9-12, 14-27). HOSPICE WAIVER FOR 20.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 12 times and filed 9 documents. The most recent — a complaint investigation report on March 2, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
March 2, 2026
Occupancy at that visit
24 of 36 beds

The state's published file for this home includes 3 documents with transcribed findings, dated July 16, 2021 to March 2, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (3). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 9 documentsFull record on the state’s site →
20261 state visit · 3 documents
Mar 2, 2026Complaint investigation reportSubstantiated

Allegation investigated: Resident eloped from the facility due to lack of staff supervision.

Licensing Program Analyst (LPA) Kristin Kontilis conducted an unannounced subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA met with Administrator Mitch Leicter and explained the purpose of the visit. LPA Kontilis conducted the initial visit on 2/25/2026 from approximately 12:21 pm to 4:15 pm at which time Long Term Care Ombudsman (LTCO) Diane See accompanied LPA during the visit. From approximately 12:40 pm to 4:15 pm, LPA conducted interviews and obtained documents pertaining to the investigation. On the allegation, Resident eloped from the facility due to lack of staff supervision: Reporting Party voiced concern for Resident 1’s (R1’s) safety. Reporting Party reported that R1 left the facility on foot “entirely unsupervised”, R1 walked on public streets to their private residence without facility intervention, supervision, or awareness. Reporting party further reported that R1 was located at the family residence at which time, tthe state’s words, verbatim · CDSS document, Mar 2, 2026 · control 29-AS-20260218172426
Mar 2, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 2, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Nov 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Nov 12, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Dec 20, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff do not answer resident's call button in a timely manner.

Licensing Program Analyst (LPA) Kristin Kontilis conducted a subsequent complaint visit to issue final findings for the complaint allegation above. LPA met with Dalia Gutierrez, Business Office Manager and explained the purpose of the visit. During the investigation, LPA reviewed relevant documents and conducted staff interviews on 7/16/2021, and interviews with witnesses on 7/15/2021. On the allegation: Staff do not answer resident's call button in a timely manner. It was alleged staff did not respond to Resident 1's (R1’s) call button in a timely manner. Staff stated call buttons were addressed in the resident council meeting held 7/16/2021. Staff stated the caregiver or med tech always respond to the call but may not reset the button. Other times, there could be a short delay when a caregiver is with another resident. Staff stated ten minutes response time is normal, and 20 minutes is the maximum. Staff stated they always see other caregivers check their pagers, and the batteries arthe state’s words, verbatim · CDSS document, Dec 20, 2023 · control 29-AS-20210709080012
Nov 20, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 1
Type B citations3typical 1
Substantiated complaints6typical 2
Total complaints3typical 7
State visits on file12typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2015.
Year-by-year trend
YearVisitsDocumentsSubstantiated202613120251102024110202322120221102021221
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Santa Barbara County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 682-9644

Is Alexander Gardens licensed?

Yes — Alexander Gardens is a licensed residential care home for the elderly (RCFE) in Santa Barbara (Santa Barbara County): California license #425801995, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 36 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 2, 2026, was marked “Substantiated” by the state.

Can Alexander Gardens care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Alexander Gardens with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record36 NON-AMBULATORY OF WHICH 10 MAY BE BEDRIDDEN IN (RMS 1-7, 9-12, 14-27). HOSPICE WAIVER FOR 20.

How much does Alexander Gardens cost?

California's public licensing record does not include Alexander Gardens's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Barbara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Alexander Gardens accept Medi-Cal or the Assisted Living Waiver?

Alexander Gardens is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

24 of 36 beds occupied (67%) when the state visited on March 2, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Alexander Gardens?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 9 dated documents since 2021 for Alexander Gardens; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 2, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident eloped from the facility due to lack of staff supervision.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kristin Kontilis conducted an unannounced subsequent complaint visit to deliver final findings for the above allegation. During today’s visit, LPA met with Administrator Mitch Leicter and explained the purpose of the visit. LPA Kontilis conducted the initial visit on 2/25/2026 from approximately 12:21 pm to 4:15 pm at which time Long Term Care Ombudsman (LTCO) Diane See accompanied LPA during the visit. From approximately 12:40 pm to 4:15 pm, LPA conducted interviews and obtained documents pertaining to the investigation. On the allegation, Resident eloped from the facility due to lack of staff supervision: Reporting Party voiced concern for Resident 1’s (R1’s) safety. Reporting Party reported that R1 left the facility on foot “entirely unsupervised”, R1 walked on public streets to their private residence without facility intervention, supervision, or awareness. Reporting party further reported that R1 was located at the family residence at which time, tCDSS inspection report, March 2, 2026 · control 29-AS-20260218172426

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff do not answer resident's call button in a timely manner.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kristin Kontilis conducted a subsequent complaint visit to issue final findings for the complaint allegation above. LPA met with Dalia Gutierrez, Business Office Manager and explained the purpose of the visit. During the investigation, LPA reviewed relevant documents and conducted staff interviews on 7/16/2021, and interviews with witnesses on 7/15/2021. On the allegation: Staff do not answer resident's call button in a timely manner. It was alleged staff did not respond to Resident 1's (R1’s) call button in a timely manner. Staff stated call buttons were addressed in the resident council meeting held 7/16/2021. Staff stated the caregiver or med tech always respond to the call but may not reset the button. Other times, there could be a short delay when a caregiver is with another resident. Staff stated ten minutes response time is normal, and 20 minutes is the maximum. Staff stated they always see other caregivers check their pagers, and the batteries arCDSS inspection report, December 20, 2023 · control 29-AS-20210709080012

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility restricted visitation.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kristin Kontilis made an unannounced initial 10-Day complaint visit. LPA arrived at the facility at 12:10 pm, and met with Dalia Gutierrez, Business Office Manager to announce the purpose of the visit. Gutierrez stated Joseph Newlan, Administrator was on vacation and not available at this time. Entrance interview conducted. From 1:30 pm – 4:40 pm, LPA conducted in-person interview(s) and obtained copies of documents pertaining to the investigation. On the allegation that facility restricted visitation, interviews conducted and documents reviewed revealed that residents were allowed visitors on Tuesdays, Thursdays, Fridays, and Sundays at 11:30 am, 1:30 pm, and 3:30 pm with only two (2) visitors at a time by appointment only. Therefore, the allegation that the facility restricted visitations is Substantiated at this time. Please continue to 9099-C, Pg 2. SubstantiatedCDSS inspection report, July 16, 2021 · control 29-AS-20210709080012

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
6
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
12
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(805) 682-9644
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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