Atria At Foster Square

On September 12, 2024 Licensing Program Analyst (LPA), Murial Han conducted an unannounced visit to deliver the complaint investigation findings. LPA met with the administrator and explained the purpose of today's visit. Regarding to the allegation of- staff do not ensure that resident's records contain correct information, the reporting party stated that resident #1(R1) date of birth was incorrect on the facesheet. Based on R1's facesheet, LPA observed the date of birth on the facesheet is different from the other documents such as the Physician's Order, and the Medication Administrator Records and the responsible party verified that the date of birth is correct on the other documents but not the facesheet. After the investigation, this allegation is deemed to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099D. Failure to correct the deficiencies may result in civil penalties. Report was discussed and reviewed with the Assistant AdminRead the full finding— CDSS inspection report, September 12, 2024 · control 14-AS-20240627121223

On May 1, 2024, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the complaint findings. LPA met with administrator and explained the purpose of today's visit. Regarding to the allegations of- staff do not allow resident direct access to personal grooming and hygiene items, and licensee does not abide by the terms of resident's admission agreement, the reporting party stated resident #1 (R1)'s grooming and personal toileting items are not accessible to R1 as they are locked up by facility staff and it is in violation of the Admission Contract under Statement of Residents' Personal Rights that indicated residents have the right to keep, have access to, and use their own personal possessions, including toilet supplies. As part of the investigation, LPA interviewed facility directors, and facility staff. SubstantiatedRead the full finding— CDSS inspection report, May 1, 2024 · control 14-AS-20240221132757

On December 5, 2023 Licensing Program Analysts (LPAs) Murial Han and John Calandra conducted an unannounced 10-day complaint visit. LPAs met with the Business Office Manager, Seema Chand and explained the purpose of today's visit. Regarding to allegation of - facility is not refunding a pre-admission fee, the reporting party stated that he/she paid $9100 (first month rent) to secure a room for his/her loved one and was told by the facility that it would be a refundable deposit if his/her loved one decided not to proceed with the move-in. Subsequently, he/she was charged for the 2nd month's rent while his/her loved one was still deciding whether to move in or not. Then his/her loved one decided not to proceed with the move- in and the facility is refusing to refund the pre-admission. UnfoundedRead the full finding— CDSS inspection report, December 5, 2023 · control 14-AS-20231127123835

On October 6, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver findings for the above. LPA met with Administrator, Freddie Fullon and explained the purpose of the visit. Regarding the allegation that staff failed to provide a comfortable temperature for residents, facility is in disrepair, and staff failed to provide a safe and comfortable environment for residents, according to the reporting party, at the end of December of 2022, there was no heat in some of the resident apartment rooms, in addition to the private dining room. According to the reporting party, facility personnel and third-party HVAC vendor were notified, however they were unable to turn on the heat. Furthermore, the reporting party indicated that space heaters were provided for heating, however they were fire and safety hazards due to potential burns. During the investigation, LPA interviewed administrator, residents, reviewed documentation provided, and toured tRead the full finding— CDSS inspection report, October 6, 2023 · control 14-AS-20230425113110

On August 4, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver findings for the above allegations. LPA met with Administrator, Freddie Fullon and explained the purpose of the visit. Regarding the allegation that resident had multiple falls, staff did not observe change in resident’s condition and staff did not seek medical attention timely for a resident, according to the reporting party, the facility failed to seek medical attention when Resident 1 (R1) developed a serve UTI and due to the lack of care, R1 had multiple falls. During the investigation, LPA interviewed the administrator and reviewed R1’s file. The administrator denied these allegations and indicated that R1 did have five falls within two weeks (6/13/22, 6/16/22, 6/23/22, 6/23/22, and 6/24/22), however every time R1 was observed on the floor or had an un-witnessed fall, R1’s physician and responsible party would be notified. Based on file reviewed, the facility staffRead the full finding— CDSS inspection report, August 4, 2023 · control 14-AS-20220902155514

On this day, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to deliver findings regarding the allegations received. LPA met with administrator Freddie Fullon and explained the purpose of today's visit. During the course of the investigation it was discovered that the time period in question, around June 2022, there was a COVID outbreak which impacted staffing. With the administrator, LPA Vado reviewed medication logs, and discussed staffing issues due to COVID. It was confirmed that in the morning hours of a day in June 2022 there were no available med techs due to them calling out the morning at the start of their work shifts due to COVID symptoms. Administrator confirmed that memory care residents did not receive medications until back up staff arrived later that morning. Other staff were in place so there was not a lack of supervision. This allegation is substantiated. Based on LPA interviews and items letters received, the prepondeRead the full finding— CDSS inspection report, April 4, 2023 · control 14-AS-20221109113420

On February 17, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings for the above allegations. LPA met with Executive Director, Freddie Fullon and explained the purpose of the visit. Regarding the allegation that facility staff abandoned resident and facility staff did not meet needs of resident while COVID positive, according to the reporting party, Resident #1 (R1) tested positive for COVID-19 on 10/19/22 and the facility called R1’s responsible party to have R1 picked up due to being COVID positive. In addition, according to the reporting party, the facility did not reach out to the responsible party to see when R1 was going to return back to the community after isolation period. During the investigation, LPA interviewed staff and reviewed R1’s file. According to the administrator, R1 has a wandering behavior and the facility did not want to risk any other residents from testing positive. According to interviewed stafRead the full finding— CDSS inspection report, February 17, 2023 · control 14-AS-20221116095411

On this day Licensing Program Analyst (LPA) conducted an unannounced complaint investigation visit to deliver findings regarding the allegation receivded. LPA met with executive director/administrator Freddie Fullon and explained the purpose of today's visit. During the course of the investigation LPA interviewed staff, outside agency, and reviewed the facility's policy regarding food services and feeding in the memory care unit that is outlined in the admission agreement. It is discovered that food is provided regularly to all residents but one on one feeding is not provided by staff. According to an interview conducted with resident services director (RSD)/nurse Angel Bustos, hand to mouth feeding is not provided in memory care. Staff are trained to observe and prompt residents to self feed. Sometimes staff will assist a resident by placing the fork or spoon in residents hand and helping the resident raise the spoon to the resident's mouth to remind the resident to eat. Continued onRead the full finding— CDSS inspection report, November 18, 2022 · control 14-AS-20220930114947

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to deliver findings regarding the allegations received. LPA met with Freddie Fullon and explained purpose of today's visit. During the course of the investigaiton LPA recevied documents, conducted interviews with staff, and made observations. LPA observed staffing as in place in the areas observed. LPA toured with facility staff and could not determine a lack of staffing or care. In regards to the mismangement of medications, LPA reveiwed medication logs, conducted interviews, and reviewed incident reports. There were no incident reports made to the Department. According to staff there were no reports of the mismanagement of medications as well. LPA could not prove or disprove the allegations received. The allegations are unsubstantied. Based on these observations, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not aRead the full finding— CDSS inspection report, September 27, 2022 · control 14-AS-20220217112631

On 3/29/2022, Licensing Program Analysts (LPA) Murial Han conducted an unannounced visit to deliver the findings of complaint # 14-AS-20210913142555. LPA Han met and explained the purpose of the visit with the assistant administrator, Siobhan Surracao while the administrator, Freddie Fullon was busy at the moment then the administrator took over and assisted with the rest of the visit. Regarding to allegation of- the reporting party stated that the facility refused to accept resident back to the facility after R1's hospitalization. A resident went to the hospital early in the morning of 8/31/2021. After a stay at the hospital for a couple of weeks, the resident was discharged back to the facility on 9/9/2021. According to the administrator and the resident service director, R1 was readmitted with health conditions and needs that were not previously required and the facility was not capable of caring for R1 under these new health conditions. Therefore, the administrator gave R1, as onlyRead the full finding— CDSS inspection report, March 29, 2022 · control 14-AS-20210913142555

On 3/8/2022 , Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the findings of complaint # 14-AS-20211222132753. LPA Han was screened at the front entrance. LPA Han met with the Administrator, Freddie Fullon and explained the purpose of the visit. Regarding to Licensee failed to provide documentation regarding the circumstances related to the injuries to the responsible party- the reporting party stated that shortly after resident #1 (R1)'s passing in 2021, the reporting party contacted the facility several times requesting for R1's medical records and no one from the facility has contacted the reporting party back. Under section 87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (9)To have communications to the licensee from their representatives answered promptly and appropriately. As of 3/8/2022 , the reporting party has not receivRead the full finding— CDSS inspection report, March 8, 2022 · control 14-AS-20211222132753