Southland Home is a residential care home for the elderly (RCFE) in Nipomo, San Luis Obispo County, California — state license #405802555, licensed for 4 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 12, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

2 homes in view

Southland Home

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 4 residents · Nipomo, CA · San Luis Obispo County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #405802555, held since 2016 · read from the California state record on August 2, 2026 ·See on State Site →
804 Southland St · Nipomo, San Luis Obispo County
Phone
(805) 929-5096
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 2 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. 4 AMBULATORY OF WHICH 2 MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 2.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 19 times and filed 16 documents. The most recent is a facility evaluation report, dated May 12, 2026.

Most recent state visit
May 12, 2026
Occupancy at the October 1, 2024 visit
4 of 4 beds

The state's published file for this home includes 10 documents with transcribed findings, dated July 8, 2021 to October 1, 2024. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (6), “Unsubstantiated” (4). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 16 documentsFull record on the state’s site →
20261 state visit · 1 document
May 12, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
May 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Oct 1, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff are not following food safety protocols for residents in care.

At 10:08 am on 10/1/24, Licensing Program Analyst (LPA) M. Rankin conducted a required 10 Day Complaint visit. LPA met with House Manager (HM) Nereida Leal who accompanied LPA on the inspection. At 10:40 am LPA met with Administrator Ricardo Navarro to review report. At time of visit, 1 HM, 1 caregiver and the administrator were at the facility, and there were 2 residents present. On the allegation: Staff are not following food safety protocols for residents in care the following was determined. Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Oct 1, 2024 · control 29-AS-20240927102202
Jul 1, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff are not following food safety protocols for residents in care.

Licensing Program Analyst (LPA) Rankin conducted a 10-day complaint visit to the facility above. LPA met with back up Administrator and explained the purpose of the visit. On the allegation, staff are not following food safety protocols for residents in care. LPA toured kitchen area, interviewed a residence and the back-up administrator. At the time of visit LPA went through the refrigerator to inspect all food items. LPA found a spoiled cucumber, expired mixed salad greens, as well as expired yogurt. Pictures were taken of expired items. A storage container was also found, dated 6/19/24 with rice inside. LPA observed a sign on the refrigerator directing staff to Continued on 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jul 1, 2024 · control 29-AS-20240624153403
Jul 1, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not properly storing residents' medications.

Licensing Program Analyst (LPA) Rankin conducted a 10-day complaint visit to the facility above. LPA met with back up Administrator and explained the purpose of the visit. On the allegation staff are not properly storing residents' medications. LPA toured kitchen area where medication is stored. At time of visit medication cabinet and lock box inside refrigerator were found secured and locked in compliance with regulations. Other areas were inspected for required securing of items, all areas were found in compliance at time of visit. Review of staff files for training found that the appropriate training was done during orientation regarding safeguarding medication and handling of medication. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 1, 2024 · control 29-AS-20240624153403
May 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 0
Type B citations3typical 0
Substantiated complaints9typical 0
Total complaints8typical 0
State visits on file19typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2016.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020251102024342202323020224842021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $4,000–$6,500 /mo
our estimate — San Luis Obispo County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (805) 929-5096

Is Southland Home licensed?

Yes — Southland Home is a licensed residential care home for the elderly (RCFE) in Nipomo (San Luis Obispo County): California license #405802555, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 4 residents. State records list 16 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 12, 2026, appears in the inspection record on this page.

Can Southland Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Southland Home with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 4 AMBULATORY OF WHICH 2 MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR 2.

How much does Southland Home cost?

California's public licensing record does not include Southland Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Southland Home accept Medi-Cal or the Assisted Living Waiver?

Southland Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 4 beds occupied (100%) when the state visited on October 1, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Southland Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 16 dated documents since 2022 for Southland Home; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 1, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not following food safety protocols for residents in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 10:08 am on 10/1/24, Licensing Program Analyst (LPA) M. Rankin conducted a required 10 Day Complaint visit. LPA met with House Manager (HM) Nereida Leal who accompanied LPA on the inspection. At 10:40 am LPA met with Administrator Ricardo Navarro to review report. At time of visit, 1 HM, 1 caregiver and the administrator were at the facility, and there were 2 residents present. On the allegation: Staff are not following food safety protocols for residents in care the following was determined. Continued on 9099-C Substantiated— CDSS inspection report, October 1, 2024 · control 29-AS-20240927102202
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not following food safety protocols for residents in care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Rankin conducted a 10-day complaint visit to the facility above. LPA met with back up Administrator and explained the purpose of the visit. On the allegation, staff are not following food safety protocols for residents in care. LPA toured kitchen area, interviewed a residence and the back-up administrator. At the time of visit LPA went through the refrigerator to inspect all food items. LPA found a spoiled cucumber, expired mixed salad greens, as well as expired yogurt. Pictures were taken of expired items. A storage container was also found, dated 6/19/24 with rice inside. LPA observed a sign on the refrigerator directing staff to Continued on 9099-C Substantiated— CDSS inspection report, July 1, 2024 · control 29-AS-20240624153403
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not properly storing residents' medications.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rankin conducted a 10-day complaint visit to the facility above. LPA met with back up Administrator and explained the purpose of the visit. On the allegation staff are not properly storing residents' medications. LPA toured kitchen area where medication is stored. At time of visit medication cabinet and lock box inside refrigerator were found secured and locked in compliance with regulations. Other areas were inspected for required securing of items, all areas were found in compliance at time of visit. Review of staff files for training found that the appropriate training was done during orientation regarding safeguarding medication and handling of medication. Continued on 9099-C Unsubstantiated— CDSS inspection report, July 1, 2024 · control 29-AS-20240624153403

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is misusing resident's funds.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst De Leon conducted a subsequent Complaint visit to deliver final findings to the facility above. LPA arrived at 1:15 PM to the facility. LPA met with Nereida Leal, Staff back up to Administrator at 2:10 pm and explained the purpose of the visit. LPA De Leon conducted the initial complaint visit on 02/01/2023 at 10:00 am, conducted interview at 10:15 am and requested records for Resident 1 and reviewed some of R1’s records. LPA interviewed Witnesses on 01/25/2023, on 01/31/2023 at 11:33 am, on 02/06/2023, on 02/13/2023. LPA De Leon reviewed R1’s additional records on 02/24/2023 and 02/25/2023. Continued 9099-C Unsubstantiated— CDSS inspection report, February 26, 2023 · control 29-AS-20230125120415

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident was provided additional medication without notification to Responsible Party. Facility staff did not communicate promptly with resident's responsible party.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to the facility above. Administrator was not available. LPA met with Ricardo Navarro Back-up to Administrator and explained the purpose of the visit. LPA’s Jeffries and Chaves conducted the initial 10-day complaint visit on 05/14/2021, collected records and interviewed staff. LPA De Leon conducted interviews with staff on 10/10/2022 at 11:47am, 10/11/2022 at 10:46am, 10/13/2022 at 10:18am and 11:28am and 10/14/2022 at 12:04pm. LPA interviewed witnesses on 04/11/2022 at 12:14pm, 10/13/2022 at 11:53am and 4:31pm. On the allegation: Resident was provided additional medication without notification to Responsible Party. LPA conducted interview with W1 and S1 which revealed that R1 Substantiated— CDSS inspection report, October 14, 2022 · control 29-AS-20210513123904
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not adequately trained
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to deliver final findings of the complaint allegations. LPA met with Administrator and explained the purpose of the visit. LPA De Leon conducted the initial complaint visit on 09/17/2020 at 1:09 PM -1:52 PM and interviewed staff. LPA conducted interview with Witness on 09/18/2020. LPA conducted additional interviews with staff on 10/29/2020 and 11/12/2020. LPA requested the following documentation on 09/17/2020: Resident Roster, Resident ANS or IPP's, residents LIC 602A Medical Assessments, Resident Face Sheets with ID and Emergency Information, Copy of facility emergency plan LIC 610E, TCRC QA's and Service Coordinator's name and phone number, staff roster with telephone numbers, Continued 9099-C Substantiated— CDSS inspection report, July 14, 2022 · control 29-AS-20200910110658
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident's files are inaccurate.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to deliver final findings on the complaint allegation. LPA met with Back up Administrator Kathyrine Valdez and explained the purpose of the visit. LPA De Leon conducted the initial complaint visit on 09/17/2020 at 1:09 PM -1:52 PM and interviewed staff. LPA conducted interview with Witness on 09/18/2020. LPA interviewed additional staff on 10/29/2020 and 11/12/2020. LPA requested the following documentation on 09/17/2020: Resident Roster, Resident ANS or IPP's, residents LIC 602A Medical Assessments, Resident Face Sheets with ID and Emergency Information, Copy of facility emergency plan LIC 610E, TCRC QA's and Service Coordinator's name and phone number, staff roster with telephone numbers, staff schedules for September 2020 and all Staff training records for initial or annual training Sept 2019-Sept 2020. Substantiated— CDSS inspection report, July 14, 2022 · control 29-AS-20200916132639
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedImproperly restraining resident in care Behavior modification plans are not updated to reflect current needs of resident Staff are not trained properly to meet the needs of the resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to the facility above to deliver final findings of the complaint allegations. LPA met with Back up to Administrator Kathyrine Valdez and explained the purpose of the visit. LPA De Leon conducted the initial complaint visit on 10/29/2020 and interviewed staff. LPA conducted additional interviews with staff on 11/12/2020, 12/22/2020, and 12/24/2020. LPA requested the following documentation on 10/29/2020: Resident Roster, Amended IPP for R1, any training's given to staff, staff roster with telephone numbers, staff schedules for October 2020. LPA received documentation on 11/05/2020, 11/06/2020 and 11/09/2020. LPA reviewed all documentation on 07/12/2022 at 2:00 PM. Substantiated— CDSS inspection report, July 14, 2022 · control 29-AS-20201021122125
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained a fracture while in care due to staff failing to supervise resident. Resident's bed rails not in position resulting in resident falling.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to deliver final findings for the above allegations. LPA met with Administrator Kathyrine Valdez and explained the purpose for the visit. On 02/02/2022, the Department received a complaint regarding an allegation of Neglect/Lack of Care and Supervision. It was alleged that Resident #1 (R1) sustained a fracture while in care due to staff failing to supervise R1 and R1’s bed rails not in position resulting in R1 falling. The complaint was referred to Community Care Licensing Investigations Branch (IB) and assigned to Investigator Ruben Munoz. Continued 9099-C Unsubstantiated— CDSS inspection report, April 8, 2022 · control 29-AS-20220202105403

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 0
Type B citations
3
typical for this size: 0
Substantiated complaints
9
typical for this size: 0
Total complaints
8
typical for this size: 0
State visits on file
19
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(805) 929-5096
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run Southland Home? Claim this listing — free — add photos, activities, languages, and today’s availability.