Casa De Flores is a continuing-care retirement community in Morro Bay, San Luis Obispo County, California — state license #405800142, licensed for 120 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated March 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 12 times and filed 12 documents. The most recent — a complaint investigation report on March 16, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated May 24, 2022 to March 16, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 16, 2026Unsubstantiated
Allegation investigated: Staff is verbally abusive towards other staff in the presence of residents
Licensing Program Anlayst (LPA) De Leon conducted a 10-day complaint visit to the facility above. LPA met with Administrator Jonathan Roberts and explained the purpose of the visit. LPA requested the following records: Staff Roster, Staff Schedule for March 2026 for Wellness Department, Wellness staff diciplinary records for 2025-2026, CNA certification and training for Wellness Staff 1 (S1), LPA conducted interviews with staff at 11:43pm, 12:03pm, 12:12pm, 12:50pm, 1:02pm, 1:20pm, 1:26pm, 2:00pm, and 2:45pm. On the allegation: Staff is verbally abusive towards other staff in the presence of residents. LPA reviewed records and conducted staff interviews which revealed that 9 out of 9 staff did not feel Staff 1 (S1) was verbally abusive to staff or to any staff in the presence of residents in care, the facility does hold staff meetings regualary and discussion on resident care is brought up to staffing but a staff is never singled out in those meetings in front of their peers. Continuedthe state’s words, verbatim · CDSS document, Mar 16, 2026 · control 29-AS-20260311091654
Feb 23, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 3, 2024Unsubstantiated
Allegation investigated: Staff interfered with a resident's medical decisions Staff mishandled a resident's medications while in care Facility Staff failed to provide requested records to designated representative Facility staff failed to provide current medical information to emergency responders
Licensing Program Analyst (LPA) Miller made a subsequent visit to facility on September 3, 2024, to deliver complaint findings. LPA met with Administrator and explained the purpose of the visit. LPAs Olson and Miller conducted an unannounced initial complaint visit to the facility above on January 30, 2024. LPA interviewed staff and residents and obtained relevant documentation. On the allegation: Staff interfered with a resident's medical decisions. It was alleged that Staff changed pharmacy of choice without resident’s (R1) consent. It was alleged that residents have a limited choice in home health services. LPAs Miller and Olson interviewed residents from 1:29 p.m. to 2:35 p.m. The majority of residents interviewed stated that they did not experience staff interference with medical decisions. One resident could not explain how staff was interfering with their medical decisions. None of the residents expressed any concerns about a limited choice in home health services. (Continued onthe state’s words, verbatim · CDSS document, Sep 3, 2024 · control 29-AS-20240122095800
Sep 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 28, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 26, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Casa De Flores licensed?
Yes — Casa De Flores is a licensed continuing-care retirement community in Morro Bay (San Luis Obispo County): California license #405800142, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 120 residents. State records list 12 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated March 16, 2026, was marked “Unsubstantiated” by the state.
Can Casa De Flores care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Casa De Flores with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordONE-HUNDRED TWENTY (120) ELDERLY RESIDENTS AGES 60 AND OVER. ALL MAY BE NON-AMBULATORY. HOSPICE WAIVER GRANTED FOR ELEVEN (11) RESIDENTS.
How much does Casa De Flores cost?
California's public licensing record does not include Casa De Flores's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Casa De Flores accept Medi-Cal or the Assisted Living Waiver?
Casa De Flores is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
77 of 120 beds occupied (64%) when the state visited on September 3, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Casa De Flores?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 12 state visits and 12 dated documents since 2022 for Casa De Flores; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 16, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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