Ocean Hills Assisted Living & Memory Care is a residential care home for the elderly (RCFE) in Oceanside, San Diego County, California — state license #374604143, licensed for 123 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 25 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 3, 2026 — published below in full, verbatim and unscored.

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Ocean Hills Assisted Living & Memory Care

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Residential care home for the elderly (RCFE) · Large community, 123 residents · Oceanside, CA · San Diego County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #374604143, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
4500 Cannon Rd · Oceanside, San Diego County
Phone
(760) 295-8515
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 10 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES ONE-HUNDRED AND TWENTY-THREE (123) RESIDENTS;AGES 60 AND ABOVE;ALL IF WHOM MAY BE NON-AMBULATORY. APPROVED FOR TEN (10) BEDRIDDEN RESIDENTS. HOSPICE WAIVER APPROVED FOR TWENTY (20) RESIDENTS. NEW MGT CO NORTHSTAR SNR LVG MGT LLC EFFECTIVE 4/22/26.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 26 times and filed 25 documents. The most recent is a complaint investigation report, dated July 3, 2026.

Most recent state visit
July 3, 2026
Occupancy at the April 17, 2025 visit
106 of 123 beds

The state's published file for this home includes 5 documents with transcribed findings, dated September 6, 2023 to April 17, 2025. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 14 of 25 documentsFull record on the state’s site →
20262 state visits · 2 documents
Jul 3, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 4 documents
Apr 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 17, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not administer medications as prescribed by a physician Staff falsified resident’s medication administration record

Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced complaint visit to deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Sheryl Johnston and Resident Care Director Dennis Prejusa. The Department’s investigation consisted of interviews with residents, staff and outside sources, records review, and a tour of the facility. It was alleged that staff falsified resident’s medication administration record and staff did not administer medications as prescribed by a physician, specifically for Resident 1 (R1). The Department was unable to interview R1 due to R1 passing away in October 2021. Review of R1’s medical assessment and reappraisal records from 2020 revealed that R1 did not have a diagnosis of cognitive impairment, was diagnosed with a major neurocognitive disease (MND), but was not confused or disoriented, was able to follow directions, and required assthe state’s words, verbatim · CDSS document, Apr 17, 2025 · control 08-AS-20210923101017
Apr 17, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Dec 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee did not comply with terms and conditions of the admission agreement Residents are not being adequately assessed for the appropriate level of care Licensee is not updating appraisal to accurately reflect the residents service needs Insufficient staff to meet residents care needs

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Sheryl Johnston. During today's visit, LPA observed residents in care and reviewed and obtained copies of facility records. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that the licensee did not comply with terms and conditions of the admission agreement, specific to meal quality, residents were not assessed for appropriate level of care, the licensee did not update appraisal to reflect residents’ service needs, and insufficient staff to meet resident care needs. Review of resident assessment records, needs and service plans, and physician’s reports from residents present at the facility in 2020 revealedthe state’s words, verbatim · CDSS document, Dec 13, 2024 · control 08-AS-20210601095347
Apr 24, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff did not assist resident with toileting needs Facility staff mismanaged resident's medications Facility charged resident for services not rendered Facility staff used improper transfer technique resulting in bruising Facility staff left resident in soiled clothing for an extended period of time Facility is not providing a good quality of food Facility is not kept free of insects Facility is not kept clean

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Business Office Manager Kristin Mulligan. During today's visit, LPA observed residents in care and reviewed and collected copies of facility records. LPA was away from the facility for approximately 1 hour between 12:20pm and 1:20pm. The Department’s investigation consisted of interviews with staff and outside sources, records review, and a tour of the facility. It was alleged that staff did not assist resident with toileting needs, staff mismanaged resident’s medications, staff used improper transfer technique resulting in bruising, staff left resident in soiled clothing for an extended period of time, facility is not providing a good quality of food, facility is not kept free of insects, and facility is not kept clean. Continued onthe state’s words, verbatim · CDSS document, Apr 24, 2024 · control 08-AS-20200611092333
Feb 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20235 state visits · 5 documents
Dec 4, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of supervision resulting in sexual abuse

Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director (ED) Sheryl Johnston and Director of Resident Care (DRC) Dennis Prejusa. During today’s visit, LPA observed residents in care and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that lack of supervision resulted in sexual abuse involving Resident 1 (R1) and Resident 2 (R2). Review of R1’s medical assessments dated September 2023 revealed that R1 had a diagnosis of major cognitive impairment, was confused and disoriented, and was unable to follow directions, but R1 was able to communicate their needs. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 4, 2023 · control 08-AS-20231020151106
Nov 9, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 6, 2023Complaint investigation reportSubstantiated

Allegation investigated: Resident was left unattended for extended period of time resulting in resident's hospitalization.

Licensing Program Analyst (LPA) Esther Miller conducted an unannounced visit to deliver findings for a complaint investigation. LPA was granted entry by Sheryl Johnston, Executive Director (ED), after identifying herself. LPA discussed the purpose of the visit and the basic element of the allegation mentioned above with ED. On September 14, 2020, it was alleged that Resident 1 (R1) was left unattended for an extended period of time resulting in resident’s hospitalization. During today's visit, LPA toured the facility, reviewed facility records, and interviewed facility staff. On September 7, 2020, facility records indicated that R1 was last seen by staff around 2:30PM. R1 was prescribed medication to be taken at 4:00PM and given by Staff 1 (S1). S1 admitted to facility that they [Continued on LIC9099-C, Page 1 of 2] Substantiatedthe state’s words, verbatim · CDSS document, Sep 6, 2023 · control 08-AS-20200914151143
Aug 29, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations3typical 1
Substantiated complaints3typical 2
Total complaints5typical 7
State visits on file26typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622020253412024330202378120223402021440
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (760) 295-8515

Is Ocean Hills Assisted Living & Memory Care licensed?

Yes — Ocean Hills Assisted Living & Memory Care is a licensed residential care home for the elderly (RCFE) in Oceanside (San Diego County): California license #374604143, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 123 residents. State records list 25 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 3, 2026, appears in the inspection record on this page.

Can Ocean Hills Assisted Living & Memory Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ocean Hills Assisted Living & Memory Care with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES ONE-HUNDRED AND TWENTY-THREE (123) RESIDENTS;AGES 60 AND ABOVE;ALL IF WHOM MAY BE NON-AMBULATORY. APPROVED FOR TEN (10) BEDRIDDEN RESIDENTS. HOSPICE WAIVER APPROVED FOR TWENTY (20) RESIDENTS. NEW MGT CO NORTHSTAR SNR LVG MGT LLC EFFECTIVE 4/22/26.

How much does Ocean Hills Assisted Living & Memory Care cost?

California's public licensing record does not include Ocean Hills Assisted Living & Memory Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ocean Hills Assisted Living & Memory Care accept Medi-Cal or the Assisted Living Waiver?

Ocean Hills Assisted Living & Memory Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

106 of 123 beds occupied (86%) when the state visited on April 17, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ocean Hills Assisted Living & Memory Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 26 state visits and 25 dated documents since 2021 for Ocean Hills Assisted Living & Memory Care; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 17, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not administer medications as prescribed by a physician Staff falsified resident’s medication administration record
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Rebecca Borunda conducted an unannounced complaint visit to deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Sheryl Johnston and Resident Care Director Dennis Prejusa. The Department’s investigation consisted of interviews with residents, staff and outside sources, records review, and a tour of the facility. It was alleged that staff falsified resident’s medication administration record and staff did not administer medications as prescribed by a physician, specifically for Resident 1 (R1). The Department was unable to interview R1 due to R1 passing away in October 2021. Review of R1’s medical assessment and reappraisal records from 2020 revealed that R1 did not have a diagnosis of cognitive impairment, was diagnosed with a major neurocognitive disease (MND), but was not confused or disoriented, was able to follow directions, and required assCDSS inspection report, April 17, 2025 · control 08-AS-20210923101017

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee did not comply with terms and conditions of the admission agreement Residents are not being adequately assessed for the appropriate level of care Licensee is not updating appraisal to accurately reflect the residents service needs Insufficient staff to meet residents care needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Sheryl Johnston. During today's visit, LPA observed residents in care and reviewed and obtained copies of facility records. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that the licensee did not comply with terms and conditions of the admission agreement, specific to meal quality, residents were not assessed for appropriate level of care, the licensee did not update appraisal to reflect residents’ service needs, and insufficient staff to meet resident care needs. Review of resident assessment records, needs and service plans, and physician’s reports from residents present at the facility in 2020 revealedCDSS inspection report, December 13, 2024 · control 08-AS-20210601095347
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not assist resident with toileting needs Facility staff mismanaged resident's medications Facility charged resident for services not rendered Facility staff used improper transfer technique resulting in bruising Facility staff left resident in soiled clothing for an extended period of time Facility is not providing a good quality of food Facility is not kept free of insects Facility is not kept clean
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Business Office Manager Kristin Mulligan. During today's visit, LPA observed residents in care and reviewed and collected copies of facility records. LPA was away from the facility for approximately 1 hour between 12:20pm and 1:20pm. The Department’s investigation consisted of interviews with staff and outside sources, records review, and a tour of the facility. It was alleged that staff did not assist resident with toileting needs, staff mismanaged resident’s medications, staff used improper transfer technique resulting in bruising, staff left resident in soiled clothing for an extended period of time, facility is not providing a good quality of food, facility is not kept free of insects, and facility is not kept clean. Continued onCDSS inspection report, April 24, 2024 · control 08-AS-20200611092333

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of supervision resulting in sexual abuse
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director (ED) Sheryl Johnston and Director of Resident Care (DRC) Dennis Prejusa. During today’s visit, LPA observed residents in care and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that lack of supervision resulted in sexual abuse involving Resident 1 (R1) and Resident 2 (R2). Review of R1’s medical assessments dated September 2023 revealed that R1 had a diagnosis of major cognitive impairment, was confused and disoriented, and was unable to follow directions, but R1 was able to communicate their needs. Continued on LIC9099-C page... UnsubstantiatedCDSS inspection report, December 4, 2023 · control 08-AS-20231020151106
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident was left unattended for extended period of time resulting in resident's hospitalization.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Esther Miller conducted an unannounced visit to deliver findings for a complaint investigation. LPA was granted entry by Sheryl Johnston, Executive Director (ED), after identifying herself. LPA discussed the purpose of the visit and the basic element of the allegation mentioned above with ED. On September 14, 2020, it was alleged that Resident 1 (R1) was left unattended for an extended period of time resulting in resident’s hospitalization. During today's visit, LPA toured the facility, reviewed facility records, and interviewed facility staff. On September 7, 2020, facility records indicated that R1 was last seen by staff around 2:30PM. R1 was prescribed medication to be taken at 4:00PM and given by Staff 1 (S1). S1 admitted to facility that they [Continued on LIC9099-C, Page 1 of 2] SubstantiatedCDSS inspection report, September 6, 2023 · control 08-AS-20200914151143

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 26 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
5
typical for this size: 7
State visits on file
26
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(760) 295-8515
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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