Shadowridge Senior Living is a residential care home for the elderly (RCFE) in Vista, San Diego County, California — state license #374604135, with a licensed capacity of 48, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 22, 2025 — published below in full, verbatim and unscored.

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Shadowridge Senior Living

The state record lists this licence as “Closed, Change of Ownership”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

The state also licenses a home at this address today: Shadowridge Senior Living · licence #371881590

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Mid-size home, 48 residents · Vista, CA · San Diego County
Closed in state recordWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #374604135, held since 2018 · read from the California state record on August 2, 2026 ·See on State Site →
2354 Watson Way · Vista, San Diego County
Phone
(760) 295-3888
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 48 residents
Dementia / memory careVerified in record
Hospice careApproved for 10 residents
Bedridden careApproved for 6 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 48 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. APPROVED FOR LOCKED PERIMETER. HOSPICE WAIVER FOR 10. NEW MGMT CO. (SYCAMORE CARE LLC) EFECTIVE 12/07/2023.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 19 times and filed 17 documents. The most recent — a complaint investigation report on December 22, 2025 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
December 22, 2025
Occupancy at that visit
0 of 0 beds

The state's published file for this home includes 9 documents with transcribed findings, dated October 26, 2023 to December 22, 2025. 9 of the 9 carry the state's recorded outcome word: “Unsubstantiated” (9). 9 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 17 documentsFull record on the state’s site →
20253 state visits · 6 documents
Dec 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not ensure residents are spoken to in an appropriate manner Staff does not ensure personal privacy is accorded to residents in care Staff not allowing the residents to choose their meals

On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 6/12/23 Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 3 Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 22, 2025 · control 18-AS-20240610094045
Dec 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Medications are not being given as prescribed. Not enough staff to ensure residents receive timely and appropriate care they deserve.

On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 10/23/24 Licensing Program Analyst (LPA) Javina George conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 22, 2025 · control 18-AS-20241018153254
Dec 15, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of care and supervision Facility does not meet resident's care needs Staff neglects residents

On 12/15/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 07/11/23 Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA collected facility documents and conducted interviews. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/15/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 15, 2025 · control 18-AS-20230703165705
Dec 15, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff physically abuses and beats residents

On 12/15/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 7/24/23 Licensing Program Analyst (LPA) Javina George conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/15/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 15, 2025 · control 18-AS-20230721135416
Dec 2, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff refused to accept resident back after hospital stay.

On 12/2/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegation. The investigation consisted of the following: On 5/19/23 Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted interviews, documented observations, and conducted records reviews. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/02/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation. LPA was able to speak with the Reporting Party who confirmed allegations and added a few more statements regarding the facility. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 2, 2025 · control 18-AS-20230516083948
Dec 2, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Lack of care and supervision Staff did not answer resident's call button in a timely manner

On 12/2/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 05/19/23 Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted interviews, documented observations, and conducted records reviews. At time of visit, it was determined that further investigation is needed before determining the findings. On 11/26/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 2, 2025 · control 18-AS-20230512092612
20241 state visit · 1 document
Dec 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20234 state visits · 4 documents
Dec 20, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not ensure that residents medical device was replaced Staff shows favoritism towards a resident in care Staff does not maintain a comfortable temperature for a resident in care Staff is not ensuring that resident receives their mail

Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to the facility to initiate the investigation regarding the allegations listed above. LPA was granted entry and met with Executive Director Levina Dubose who was informed of the purpose for this visit. During today's visit, LPA toured the facility, conducted interviews with staff and residents, and collected pertinent documents related to Resident One (R1). Regarding the allegation “Staff did not ensure that resident’s medical device was replaced”, it was reported R1 had a broken catheter bag for approximately a month and the facility did not ensure the medical device was replaced. Interview and record review with Executive Director (ED) Levina Dubose revealed R1 receives foley supplies from R1’s home health services. LPA contacted R1’s home health services and confirmed they supply foley supplies for R1 and informed LPA a nurse delivered three catheter bags to the facility on 12/19/23. ED informed LPA R1’s cathe state’s words, verbatim · CDSS document, Dec 20, 2023 · control 18-AS-20231214092215
Dec 11, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 21, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff leave medication accessible to facility residents Resident took another resident's medication due to staff neglect Facility staff is retaliating against a resident

Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to conclude and deliver findings to an investigation regarding the allegations listed above. LPA was granted entry and met with Executive Director Levina Dubose. LPA conducted a tour of the facility and conducted interviews and record review. Regarding the allegations “staff leave medication accessible to facility residents” and “resident took another resident’s medication due to staff neglect” LPA conducted record reviews and interviews with staff and residents that does not corroborate with the allegations. Interviews with Staff One (S1) and Staff Two (S2) revealed that the medcart and medication room is always locked when not in use. S1 and S2 both stated when distributing medication they make sure the medication for the resident is correct and they watch the residents take the medication and swallow. S2 stated when they distribute medication in the dining room during meal time they hand the resident theirthe state’s words, verbatim · CDSS document, Nov 21, 2023 · control 18-AS-20231020100749
Oct 26, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Resident's rooms are not kept at a comfortable temperature Facility is not adhering to resident's dietary needs Facility is not giving resident's their mail in a timely manner

Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to the facility to initiate an investigation regarding the allegations listed above. LPA was granted entry and met with Executive Director Levina Dubose who was informed of the purpose for this visit. LPA toured the facility, reviewed records, conducted interviews, and took copies of pertinent information. Regarding the allegation "Resident's rooms are not kept at a comfortable temperature", LPA conducted interviews with staff, residents, and made observations during the tour of the facility. LPA noted that the facility is a two-story building and the temperatures on both floors were set at 74 degrees per the thermostat settings located and displayed throughout the facility. After interviews with staff, residents, and noting the observations of the area, LPA found residents were comfortable in their rooms. Thus, LPA determined that the allegation was Unsubstantiated. (CONTINUED LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 26, 2023 · control 18-AS-20231020100749
Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints8typical 7
State visits on file19typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2018.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253602024110202377020223302021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Shadowridge Senior Living licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Shadowridge Senior Living in Vista (San Diego County), California license #374604135, as “Closed, Change Of Ownership, formerly licensed for 48 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated December 22, 2025, was marked “Unsubstantiated” by the state.

Can Shadowridge Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Shadowridge Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 48 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. APPROVED FOR LOCKED PERIMETER. HOSPICE WAIVER FOR 10. NEW MGMT CO. (SYCAMORE CARE LLC) EFECTIVE 12/07/2023.

How much does Shadowridge Senior Living cost?

California's public licensing record does not include Shadowridge Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Shadowridge Senior Living accept Medi-Cal or the Assisted Living Waiver?

Shadowridge Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

0 of 0 beds occupied (0%) when the state visited on December 22, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Shadowridge Senior Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 17 dated documents since 2021 for Shadowridge Senior Living; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 22, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

9 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not ensure residents are spoken to in an appropriate manner Staff does not ensure personal privacy is accorded to residents in care Staff not allowing the residents to choose their meals
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 6/12/23 Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 3 UnsubstantiatedCDSS inspection report, December 22, 2025 · control 18-AS-20240610094045
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedMedications are not being given as prescribed. Not enough staff to ensure residents receive timely and appropriate care they deserve.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 10/23/24 Licensing Program Analyst (LPA) Javina George conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/22/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 UnsubstantiatedCDSS inspection report, December 22, 2025 · control 18-AS-20241018153254
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of care and supervision Facility does not meet resident's care needs Staff neglects residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/15/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 07/11/23 Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA collected facility documents and conducted interviews. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/15/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 UnsubstantiatedCDSS inspection report, December 15, 2025 · control 18-AS-20230703165705
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff physically abuses and beats residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/15/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 7/24/23 Licensing Program Analyst (LPA) Javina George conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted review of records, obtained and requested copies of pertinent documents. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/15/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 UnsubstantiatedCDSS inspection report, December 15, 2025 · control 18-AS-20230721135416
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff refused to accept resident back after hospital stay.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/2/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegation. The investigation consisted of the following: On 5/19/23 Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted interviews, documented observations, and conducted records reviews. At time of visit, it was determined that further investigation is needed before determining the findings. On 12/02/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation. LPA was able to speak with the Reporting Party who confirmed allegations and added a few more statements regarding the facility. Page 1 of 2 UnsubstantiatedCDSS inspection report, December 2, 2025 · control 18-AS-20230516083948
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLack of care and supervision Staff did not answer resident's call button in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/2/25 Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation to determine findings of the above-mentioned allegations. The investigation consisted of the following: On 05/19/23 Licensing Program Analyst (LPA) Janira Arreola conducted an initial visit to facility to investigate allegations listed above. During the visit, the LPA conducted interviews, documented observations, and conducted records reviews. At time of visit, it was determined that further investigation is needed before determining the findings. On 11/26/25, Licensing Program Analyst (LPA) Deborah Lee conducted a follow-up investigation and attempted to contact the reporting party for an interview. However, the LPA was unable to interview the reporting party. Page 1 of 2 UnsubstantiatedCDSS inspection report, December 2, 2025 · control 18-AS-20230512092612

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not ensure that residents medical device was replaced Staff shows favoritism towards a resident in care Staff does not maintain a comfortable temperature for a resident in care Staff is not ensuring that resident receives their mail
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to the facility to initiate the investigation regarding the allegations listed above. LPA was granted entry and met with Executive Director Levina Dubose who was informed of the purpose for this visit. During today's visit, LPA toured the facility, conducted interviews with staff and residents, and collected pertinent documents related to Resident One (R1). Regarding the allegation “Staff did not ensure that resident’s medical device was replaced”, it was reported R1 had a broken catheter bag for approximately a month and the facility did not ensure the medical device was replaced. Interview and record review with Executive Director (ED) Levina Dubose revealed R1 receives foley supplies from R1’s home health services. LPA contacted R1’s home health services and confirmed they supply foley supplies for R1 and informed LPA a nurse delivered three catheter bags to the facility on 12/19/23. ED informed LPA R1’s caCDSS inspection report, December 20, 2023 · control 18-AS-20231214092215
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff leave medication accessible to facility residents Resident took another resident's medication due to staff neglect Facility staff is retaliating against a resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to conclude and deliver findings to an investigation regarding the allegations listed above. LPA was granted entry and met with Executive Director Levina Dubose. LPA conducted a tour of the facility and conducted interviews and record review. Regarding the allegations “staff leave medication accessible to facility residents” and “resident took another resident’s medication due to staff neglect” LPA conducted record reviews and interviews with staff and residents that does not corroborate with the allegations. Interviews with Staff One (S1) and Staff Two (S2) revealed that the medcart and medication room is always locked when not in use. S1 and S2 both stated when distributing medication they make sure the medication for the resident is correct and they watch the residents take the medication and swallow. S2 stated when they distribute medication in the dining room during meal time they hand the resident theirCDSS inspection report, November 21, 2023 · control 18-AS-20231020100749
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident's rooms are not kept at a comfortable temperature Facility is not adhering to resident's dietary needs Facility is not giving resident's their mail in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to the facility to initiate an investigation regarding the allegations listed above. LPA was granted entry and met with Executive Director Levina Dubose who was informed of the purpose for this visit. LPA toured the facility, reviewed records, conducted interviews, and took copies of pertinent information. Regarding the allegation "Resident's rooms are not kept at a comfortable temperature", LPA conducted interviews with staff, residents, and made observations during the tour of the facility. LPA noted that the facility is a two-story building and the temperatures on both floors were set at 74 degrees per the thermostat settings located and displayed throughout the facility. After interviews with staff, residents, and noting the observations of the area, LPA found residents were comfortable in their rooms. Thus, LPA determined that the allegation was Unsubstantiated. (CONTINUED LIC 9099-C) UnsubstantiatedCDSS inspection report, October 26, 2023 · control 18-AS-20231020100749

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
8
typical for this size: 7
State visits on file
19
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(760) 295-3888
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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