Laguna Estates Senior Living is a residential care home for the elderly (RCFE) in Carlsbad, San Diego County, California — state license #374604065, with a licensed capacity of 214, listed as closed, change of ownership in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 27 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 19, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 26 times and filed 27 documents. The most recent is a facility evaluation report, dated March 19, 2026.
The state's published file for this home includes 13 documents with transcribed findings, dated July 7, 2021 to November 5, 2025. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (10). 13 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 19, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 23, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 23, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 5, 2025Unsubstantiated
Allegation investigated: Staff did not assist resident with toileting needs. Licensee does not ensure sufficient number of staff on site to redirect residents from exiting the memory care unit.
On 11/5/2025 at 1pm, Licensing Program Analyst (LPA) Luisa Fontanilla met with Kimberly Bonn via Teams to deliver finding for the above allegations. LPA explained to Bonn the purpose of the meeting. On June 21, 2024, LPA Liliana Silveira attempted to contact Reporting Party (RP) via email to conduct pre investigation, 10-day visit, interviewed staff and obtained records. On August 6, 2024, RP contacted LPA Silveira via email and sent a message saying, “Thank You for getting back to me…. Please DISREGARD all my emails at this time regarding Laguna Estates Senior Living.” The email also indicated a request from RP not to be contacted by LPA. During the June 21, 2024 visit, LPA Silveira interviewed Resident Services Coordinator (RSC) and Executive Director (ED) Kimberly Bonn. LPA also conducted an inspection of 3 resident rooms including R1’s. continuation on Lic 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 5, 2025 · control 08-AS-20240619114311
Aug 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 22, 2025Unsubstantiated
Allegation investigated: Licensee is not adequately addressing a communicable disease outbreak at the facility. Staff are not seeking medical attention for residents as necessary.
Licensing Program Analyst (LPA) Angelica Boyles conducted an unannounced visit to the facility to deliver investigative findings regarding the above mentioned allegation. LPA identified herself, explained the purpose of the visit and nature of the complaint to Executive Director Kim Bonn. On April 2, 2025 the Department received this complaint which alleged licensee is not adequately addressing a communicable disease outbreak at the facility and staff are not seeking medical attention for residents as necessary. The Department’s investigation included a facility tour, record reviews, as well as interviews with residents, staff and outside sources. (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 22, 2025 · control 08-AS-20250402144855
May 29, 2025Unsubstantiated
Allegation investigated: Staff did not ensure that facility was free from pests
On 05/29/25, Licensing Program Analyst (LPA) L. Holmes from the Oakland Regional Office delivered the finding for the above allegation that was investigated by Licensing Program Analyst (LPA1), Kristina Ryan. LPA1 conducted an unannounced need further investigation on 03/24/2021. LPA1 virtually toured the facility and discussed the purpose of the visit with Donelle William Administrator (ADM), and James Ringhoff Executive Director (ED) During the investigation, LPA1 conducted Staff and Resident interviews, and obtained additional documents. Allegation: Unsubstantiated Staff did not ensure that facility was free from pests Continued on LIC9099... Unsubstantiatedthe state’s words, verbatim · CDSS document, May 29, 2025 · control 08-AS-20210315081809
May 19, 2025Substantiated
Allegation investigated: Licensee did not allow resident to keep their bed rails on their bed.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced visit to commence a Complaint Investigation regarding the above allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Receptionist Lyn Anzalone. LPA then met and debriefed with Executive Director Kimberly "Kim" Bonn and Health Services Director Katie Ferguson. The Complainant alleged that Licensee did not allow Resident #1 (R1) to keep their bed rails on their bed. [See LIC811 Confidential Names List for a description of R1.] CCLD’s investigation involved an unannounced facility tour/welfare check and interviews of R1, pertinent staff, and pertinent outside sources. The Department also reviewed relevant care and administrative records. [CONTINUED ON LIC 9099-C, 1 of 2] Substantiatedthe state’s words, verbatim · CDSS document, May 19, 2025 · control 08-AS-20250514140214
Apr 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 25, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 23, 2024Unsubstantiated
Allegation investigated: Staff did not communicate with resident's authorized representative of resident's change of health conditions. Resident's hygiene needs were not met. Staff did not safeguard resident's property. Staff are mismanaging resident's medication
Licensing Program Analyst (LPA) Ramon Serrano, conducted an unannounced Complaint Visit. LPA introduced himself and discussed the purpose of the visit with Regional Director of Operations Divinia Nunez. Community Care Licensing (CCL) has investigated the above allegations. The investigation consisted of records review and interviews with facility staff, residents and outside sources. It was alleged that facilty staff did not communicate with authorized representative of Resident 1 (R1) change of health conditions(an LIC 811 Confidential Names List was provided to the facility representative to identify the resident) Review of facility policy revealed that any changes in resident's condition witnessed by facility staff would be reported to the Licensed Nurse. The Licensed Nurse would evaluate the resident and would be responsible for notifying the resident's responsible party and physician if appropriate. Interview with Health Services Director (HSD) revealed at the moment a change of cthe state’s words, verbatim · CDSS document, Apr 23, 2024 · control 08-AS-20201230093215
Mar 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 22, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 7, 2023Unsubstantiated
Allegation investigated: Licensee did not safeguard resident belongings
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above mentioned allegation. LPA was greeted by, identified herself to, and explained the purpose of the visit with Resident Care Coordinator (RCC) Mirayda Fleming. During today's visit, LPA observed residents in care and interviewed staff. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that the licensee did not safeguard resident belongings. Interviews revealed that Resident 1 (R1) claimed that multiple clothing items had gone missing from their room and that R1 had notified facility management of the missing items. Continued on LIC9099-C page... Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 7, 2023 · control 08-AS-20230918154637
Sep 14, 2023Unsubstantiated
Allegation investigated: Staff did not administer medications as prescribed Staff did not treat resident(s) with dignity
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow-up and deliver findings regarding the above-mentioned allegations. LPA identified herself to, was greeted by, and explained the purpose of the visit to Assistant Health Services Director Sue Alvarez. Executive Director Wesley Lavender arrived during the visit. During today's visit, LPA observed residents in care and interviewed residents and the Executive Director. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that staff did not administer resident’s medication as prescribed and staff did not treat resident(s) with dignity. Review of medical records revealed that Resident 1 (R1) had a mild cognitive impairment, was confused and disoriented at times, had a history of aggressive behaviors, and required assistance with medication administration. Continued on LIC9099-C page...the state’s words, verbatim · CDSS document, Sep 14, 2023 · control 08-AS-20230505110747
Sep 8, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 7, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Laguna Estates Senior Living licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Laguna Estates Senior Living in Carlsbad (San Diego County), California license #374604065, as “Closed, Change Of Ownership”, formerly licensed for 214 residents. State records list 27 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated March 19, 2026, appears in the inspection record on this page.
Can Laguna Estates Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Laguna Estates Senior Living with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES 214 ELDERLY RESIDENTS AGES 60 AND ABOVE, OF WHICH 23 ARE AMBULATORY. THE REMAINING RESIDENTS MAY BE NON-AMBULATORY, INCLUDING 25 BEDRIDDEN. DELAYED EGRESS APPROVED IN BLDG C1. HOSPICE WAIVER FOR 25. NEW MGMT COMPANY, EFFECTIVE: 12/16/2025.
How much does Laguna Estates Senior Living cost?
California's public licensing record does not include Laguna Estates Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Laguna Estates Senior Living accept Medi-Cal or the Assisted Living Waiver?
Laguna Estates Senior Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
92 of 214 beds occupied (43%) when the state visited on November 5, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Laguna Estates Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 26 state visits and 27 dated documents since 2021 for Laguna Estates Senior Living; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 5, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 26 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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