Bayshire Carlsbad

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Licensee did not ensure resident received timely medical care

Licensing Program Analysts (LPAs) Rebecca Borunda and Janet Ngallo conducted an unannounced complaint visit to open an investigation and deliver findings regarding the above mentioned allegation. LPAs were greeted by, identified themselves to, and explained the purpose of the visit and the basic elements of the complaint with Executive Director Thomas "Ozzy" Daynes. During today’s visit, LPAs reviewed and obtained copies of facility records and interviewed staff. Review of facility rosters and an interview with the Resident Services Director revealed that Resident 1 (R1) was not a resident of the facility. Due to evidence showing that R1 was not a resident of the facility, this allegation is deemed unfounded, meaning that the allegation is false, could not have happened and/or is without a reasonable basis. An exit interview was conducted with Resident Services Director Pamela Talamantes, whose signature below confirms receipt of a copy of this report and the Licensee Appeal Rights (LIthe state’s words, verbatim · CDSS document, Sep 19, 2025 · control 08-AS-20250917162632

Allegation investigated: Resident sustained injuries while in care. Resident's not allowed to go to their rooms during the day. Staff did not respond to resident's call light in a timely manner.

Licensing Program Analyst (LPA) Amy Rodgers met with Resident Services Director(RSD), Pamela Talamantes, to deliver findings on the above-mentioned allegation. LPA identified herself and disclosed the purpose of her visit, and conducted the meeting via phone call. On April 27, 2022, Community Care Licensing (CCL) received a complaint alleging that the Resident #1(R1) sustained injuries while in care, residents are left in a large room all day and cannot go to their rooms, and licensee staff did not respond to the call light in a timely manner. [See LIC811 Confidential Name List to identify select person identifiers used in this report]. The Department’s investigation consisted of an unannounced facility visit, records review, and staff, resident, and outside source interviews. (Continued on 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 17, 2025 · control 08-AS-20220427154859

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff handled resident in a rough manner Staff did not treat resident with dignity

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced visit to initiate and deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Ozz Daynes. Resident Services Director Pamela Talamantes arrived later during the visit. On April 30, 2025, it was alleged that staff handled resident in a rough manner and staff did not treat resident with dignity. It was alleged that Staff #1 (S1) had shoved Resident #1 (R1) with their transfer board while also using inappropriate language toward R1 [See LIC811 Confidential Name List for identification of select person identifiers used in this report]. The Department’s investigation consisted of an unannounced facility visit, records review, and staff, resident, and outside source interviews. (CONTINUED ON LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, May 7, 2025 · control 08-AS-20250430092915

Allegation investigated: Staff did not treat resident with dignity. Staff did not safeguard resident(s) confidential information.

Licensing Program Analyst (LPA) Becky Kennedy conducted a visit to the faility to deliver findings on the above allegations. LPA identified herself and met with Ozz Daynes, Executive Director, and explained the reason for the visit. The Department’s investigation consisted of review of facility records, outside source records, and interviews w facility staff and outside sources. It was alleged that facility staff did not treat a resident with dignity. The investigation revealed through interviews and a review of documents that resident 1 (R1) was receiving hospice services. Facility staff observed R1 and did not see signs of life. Facility staff contacted the hospice agency and informed them of their observations. The hospice agency contacted the family and informed them that R1 had died. When R1’s family and hospice staff came to the facility they found that R1 was alive. Unsubstantiatedthe state’s words, verbatim · CDSS document, May 5, 2025 · control 08-AS-20210722142429

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Insufficient staff to meet residents care needs. Facility is not kept clean.

Licensing Program Analyst (LPA) Becky Kennedy conducted an unannounced complaint investigation visit to the facility to deliver findings on the above allegations. LPA identified herself and was granted entry to the facility. LPA met with Pamela Talmantes, Resident Services Directof and explaining the reason for the visit. It was alleged that the facility did not have enough staff to meet the resident’s needs. Specifically, it was alleged that the facility only had one care staff member for the entire facility. Lack of care staff resulted in Resident 1 (R1) being left on the toilet for over an hour two times, on another occasion R1 called for care and no one came and R1 soiled themself. The Department’s investigation consisted of review of facility records, outside source records, and interviews of facility staff and outside sources. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 28, 2025 · control 08-AS-20210701105133

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff mismanaged resident's medication

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Resident Services Director Pamela Talamantes. On April 9, 2025, it was alleged that the staff mismanaged resident’s medication. The Department’s investigation consisted of an unannounced facility visit, records review, and staff, resident, and outside source interviews. According to the allegation received, Resident #1 (R1) was mistakenly administered another resident’s medications, to which R1 ingested. It was alleged that a staff member provided R1 with a different resident’s medication resulting in slight change of blood pressure. [Continued on LIC9099-C] Substantiatedthe state’s words, verbatim · CDSS document, Apr 15, 2025 · control 08-AS-20250402162550

Allegation investigated: Staff handled resident in a rough manner resulting in injury

Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Resident Services Director Pamela Talamantes. On December 6, 2024, it was alleged that the staff handled resident in a rough manner resulting in injury. The Department’s investigation consisted of an unannounced facility visit, records review, and staff, residents, and outside source interviews. According to the allegation received, Resident #1 (R1) was being assisted by a staff member in their transfer from their bed to their electric scooter. It was alleged that the staff member grabbed both of R1’s hands and pulled them to assist R1 out of bed. R1 informed that staff member that they were in pain from the pulling of their hands, but R1 was already in the process of being transferred to their electric scooter. [Continued on LIC9099-C] Substantiatedthe state’s words, verbatim · CDSS document, Apr 15, 2025 · control 08-AS-20241206105851

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff administered medications to resident not prescribed by a physician.

Licensing Program Analyst (LPA) Becky Kennedy conducted an unannounced complaint investigation visit to the facility to deliver findings on the above allegation. LPA was granted entry to the facility and met with Pam Talamantes, Resident Services Director LPA identified herself and explained the reason for the visit. It was alleged that facility staff administered medications to a resident not prescribed by a physician. The Department’s investigation consisted of review of facility records, interviews with internal and outside sources, and a tour of the facility. The investigation revealed that on 7-30-2021, Resident 1(R1) (see LIC 811 for a list of confidential names.) was asked by facility staff member 1 (S1) who was recently hired and in training if R1 was Resident 2 (R2) using R2’s name and room number. R1 answered “yes”. S1 gave the medication prescribed for R2 to R1. Substantiatedthe state’s words, verbatim · CDSS document, Mar 24, 2025 · control 08-AS-20210802083301

Allegation investigated: Licensee did not dispense medications as prescribed. Facility staff falsified medication records

Licensing Program Analyst (LPA) Becky Kennedy conducted an unannounced complaint investigation visit to the facility to deliver findings on the above allegations. LPA was granted entry to the facility amd met with Pamela Talmantes, Resident Services Director. It was alleged that licensee did not dispense medications as prescribed, and that facility staff falsified medication records. The Department’s investigation consisted of review of facility records, outside source records, and interviews of facility staff and outside sources and a tour of the facility. Specifically, the above allegations were that Resident 1’s (R1) medications were not administered as prescribed and not as documented on the medication record. It was alleged that the failure to administer medication as prescribed exacerbated a chronic condition. R1 needed intensive medical care. A review of records determined that it not due to a failure to receive the prescribed medication. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 12, 2025 · control 08-AS-20240612085444

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Facility staff forced resident to take a shower

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit to deliver findings on the above allegation. LPA met with Resident Services Director Pamela Talamantes and we discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegation. The investigation consisted of records review and interviews with facility staff and residents. It was reported to CCL that facility staff forced Resident 1 (R1) to take a shower. [an LIC 811 Confidential Names List was provided to the facility representative to identify the resident.] Records review revealed R1 refused to shower three times on February 6, 2024. The facility attempted a "change of face" or had a different staff member ask R1 if R1 would like to shower but R1 refused again. Facility staff notified both R1's doctor and the Resident Services Director. R1 refused to shower twice on February 28, 2024 and on the third attempt R1 agreed to shower. Uthe state’s words, verbatim · CDSS document, Mar 28, 2024 · control 08-AS-20240227150051

Allegation investigated: Facility staff yells at residents in care.

Licensing Program Analyst (LPA)Tiffany Holmes conducted an unannounced complaint visit to the facility to open a complaint on the above-mentioned allegation. LPA gained access to the facility, identified herself, and met with Pam Talamantes, Head Nurse to discuss the purpose of the visit. LPA conducted interviews with residents, and facility staff. LPA also reviewed records and conducted a physical inspection of the facility. It was alleged that facility staff yells at residents in care. Interviews revealed that the staff are kind and have not been observed yelling at any residents. Interviews with staff revealed the staff may speak loudly to residents due to them being hard of hearing or deaf. Interviews with residents stated the same as far as some residents do not hear that well and so some staff speak louder than usual so the resident can hear them. Interviews with residents also revealed that the staff are persistant and very helpful and that they have not been yelled at by any ofthe state’s words, verbatim · CDSS document, Feb 8, 2024 · control 08-AS-20240201141223

Allegation investigated: Staff are stealing resident's clothes

Licensing Program Analyst (LPA) Mark Mandel conducted an unannounced visit to follow-up on a complaint investigation regarding the above-mentioned allegation. LPA identified himself, was granted entry by Concierge, Karin Kammerer, and a few minutes later, met with Resident Services Director, Pamela Talamantes. LPA stated the purpose of the visit and discussed the elements of the complaint with Resident Services Director, Pamela Talamantes. LPA delivered the findings of the investigation that was initiated on 12/18/2023 to Director Talamantes. On 12/11/2023, the Department received a complaint alledging that facility staff are stealing the clothes of residents. The Department's investigation consisted of facility visits, record reviews and interviews with residents. During the initial visit conducted on 12/18/2023, LPA Mark Mandel and Licensing Program Manger (LPA) Simon Jacob, toured the facility and interviewed residents. Interviews revealed that Resident 1 (R1) claimed that $90 of hethe state’s words, verbatim · CDSS document, Jan 29, 2024 · control 08-AS-20231211111802

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff inappropriately sexually touched Resident

Licensing Program Analyst (LPA) Amy Domingo conducted a complaint investigation visit to deliver findings for the above allegation. LPA Domingo met with Pamela Talamantes Resident Services and Adriana Ventura Care Coordinator and shared the findings. The Department’s investigation consisted of record reviews, interviews with staff, and outside sources. It was alleged that staff inappropriately sexually touched Resident 1 (R1) (See LIC811- Confidential Names List). LPA Domingo interviewed R1 and R1 did not recall any incident of inappropriately sexual touching by a staff member. Records review of R1's Physician's report confirmed R1 has a diagnosis of Alzheimer's Dementia. [Continue on LIC9099C] Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 08-AS-20221123145756

Allegation investigated: Facility staff threaten resident

Licensing Program Analyst (LPA) Amy Domingo conducted a complaint investigation visit to deliver findings for the above allegation. LPA Domingo met with Resident Service Director Pamela Talamantes and Ariana Ventura Care Coordinator and shared the finding. The Department’s investigation consisted of record reviews, interviews with staff, and outside sources. It was alleged that Facility staff threatened Resident 1 (R1) (See LIC811 list of confidential list of identification). LPA Domingo interviewed R1 and R1 did not recall any threatening behavior from staff. Records review of R1's Physician's report confirmed R1 has memory deficits. LPA reviewed the staff schedule and interviewed Staff 1 (S1) S1 and S1 stated that R1 has memory deficits. [Continued on LIC9099C] Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 29, 2023 · control 08-AS-20230113154243