Westmont Of Escondido is a residential care home for the elderly (RCFE) in Escondido, San Diego County, California — state license #374603399, licensed for 200 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 24 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 3, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 28 times and filed 24 documents. The most recent is a complaint investigation report, dated July 3, 2026.
The state's published file for this home includes 13 documents with transcribed findings, dated June 22, 2022 to May 5, 2026. 13 of the 13 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (6), “Unsubstantiated” (6). 13 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 13 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 3, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 5, 2026Unsubstantiated
Allegation investigated: Staff are not properly trained. Facility do not have adequate supplies to care for residents. Staff does not ensure facility is free of pests.
On May 5, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA), Antonine Richard, conducted a follow-up unannounced complaint visit. The LPA met with the Administrator (A1), Austin Irwin, and explained the purpose of the visit. The investigation included collecting records and touring the facility. On April 28, 2026, the Department obtained various documents, including the Personnel Report LIC 500 (dated 04/28/26) and the Resident Roster (dated 04/28/26). The Department reviewed facility documents for six residents, including the Face sheet, Admission Agreement, physician's Report, Medical Assessment, and Preplacement Appraisal. The Department also obtained seven staff training hours and the ORKIN records services. The Department interviewed the Administrator (A1), two Med Techs (MT1-MT2), the Resident Services Director (RSD), the Memory care Director (MCD), five staff members (S1-S5), and six Residents (R1-R6). Unsubstathe state’s words, verbatim · CDSS document, May 5, 2026 · control 18-AS-20240903133752
May 1, 2026Unsubstantiated
Allegation investigated: Staff do not ensure the facility is kept free from mal odors for residents in care. Staff do not ensure residents rooms are kept in clean, sanitary conditions.
On May 1, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA), Antonine Richard, conducted an unannounced follow-up complaint visit. The LPA met with the Administrator (A1), Austin Irwin, and explained the purpose of the visit. The investigation included collecting records and touring the facility. On April 28, 2026, the Department obtained several documents, including the Personnel Report (LIC 500) and the Resident Roster, both dated that day. The Department reviewed and collected documents for Resident R1, including the face sheet, admission agreement, physician's report, medical assessment, and pre-placement appraisal. The Department also obtained documentation for 7 staff training hours. The Department interviewed the Administrator (A1), two Med Techs (MT1 and MT2), the Resident Services Director (RSD), the Memory Care Director (MCD), a maintenance staff member, five additional staff members (S1-S5), and six residenthe state’s words, verbatim · CDSS document, May 1, 2026 · control 18-AS-20240814161934
May 1, 2026Unsubstantiated
Allegation investigated: Staff are not permitting residents to have privacy during visits.
On May 1, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA), Antonine Richard, conducted a follow-up unannounced complaint visit. The LPA met with the Administrator (A1), Austin Irwin, and explained the purpose of the visit. The investigation included collecting records and touring the facility. On April 28, 2026, the Department obtained various documents, including the Personnel Report LIC 500 (dated 04/28/26) and the Resident Roster (dated 04/28/26). The Department reviewed and collected documents for residents R1, including the Face sheet, Admission Agreement, physician's Report, Medical Assessment, and Preplacement Appraisal. The Department also obtained seven staff training hours. The Department interviewed the Administrator (A1), two Med Techs (MT1-MT2), the Resident Services Director (RSD), the Memory care Director (MCD), five staff members (S1-S5), and six Residents (R1-R6). On April 30, 2026, the department ithe state’s words, verbatim · CDSS document, May 1, 2026 · control 18-AS-20241001144629
Apr 8, 2026Unsubstantiated
Allegation investigated: Facility staff did not dispense medications as prescribed.
On April 8, 2026, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegation and to deliver findings. The Department was met by Austin Irwin Executive Director Investigation consisted of the following: On December 26, 2023, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegation mentioned above. During the visit, it was determined that the complaint required further investigation. On April 8, 2026 The department obtained a copy of resident roster, interviewed Administrator (A1) and 1 staff (S1) Page 1 of 2 Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 8, 2026 · control 18-AS-20231222112819
Dec 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 23, 2025Unfounded
Allegation investigated: Facility did not assist in seeking medical attention for a resident in a timely manner Resident is not being adequately fed Resident is not being assisted with showering
On 9/23/2025, Licensing Program Analyst (LPA) Valerie Flores conducted an unannounced visit to the facility for the purpose of delivering investigative findings into the allegations listed above. LPA Flores identified herself and discussed the purpose of the visit with Administrator, Austin Irwin. The investigation consisted of records review and interviews. Information received alleged facility staff did not assist in seeking medical attention for Resident #1 (R1) within a timely manner after R1 experienced an unwitnessed fall. A record review conducted of R1 divulge R1 is not a fall risk and does not require assistance with ambulation. An interview conducted with R1 explained R1 lost balance and fell to their knees. R1 reported they did not have complaint of pain and/or sustain injuries from the unwitnessed fall. (Continue to LIC9099C) Unfoundedthe state’s words, verbatim · CDSS document, Sep 23, 2025 · control 18-AS-20250731164102
Sep 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 29, 2025Unfounded
Allegation investigated: Financial exploitation by another resident
On 7/29/2025, Licensing Program Analyst (LPA) Valerie Flores arrived at the facility for the purpose of delivering findings into the allegations listed above. LPA met with Administrator, Austin Irwin and explained to Austin the purpose of the visit. LPA conducted a tour of the facility and did not observe any health and safety concerns. Information received alleged that Resident #1 (R1) was being financially exploited by Resident #2 (R2). The allegation stemmed from a computer that R1 obtained. LPA conducted records review and discovered that R1 is in full control of their own finances. Through interviews, revealed R1 was gifted a computer from Resident #3 (R3) and monies were not exchanged for the computer. R1 was gifted the computer by R3 because R1 was experiencing computer issues. R3 refurbishes computers and gifted an spare computer to R1. (Continue to LIC9099C) Unfoundedthe state’s words, verbatim · CDSS document, Jul 29, 2025 · control 18-AS-20250708085936
Jul 29, 2025Substantiated
Allegation investigated: Licensee does not ensure that resident's shower area is kept free from mold
On 7/29/2025, Licensing Program Analyst (LPA) Valerie Flores arrived at the facility for the purpose of delivering findings into the allegation listed above. LPA met with Administrator, Austin Irwin, and explained to Austin the purpose of the visit. LPA conducted a tour of the facility and did not observe any health and safety concerns. Information received alleged Licensee does not ensure that resident #1 (R1) shower area is kept free from mold. Photos received reveal a picture of Resident #1 (R1)’s previously white shower curtain spotted with mold spores on the bottom portion of the curtain that would have constant contact with water exposure. A second photo received shows a padded showering seat located inside of R1’s shower. Through the picture, LPA observed the seat part of the chair to have a teal color linen that was coated in black mold. (Continue to LIC9099C...) Substantiatedthe state’s words, verbatim · CDSS document, Jul 29, 2025 · control 18-AS-20250625135111
Apr 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2025Unsubstantiated
Allegation investigated: Facility staff failed to properly supervise residents Facility has insufficient staff
Licensing Program Analyst (LPA), Kathleen Banrasavong, conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA met with Administrator, Austin Irwin, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of observations, interviews with staff members and residents, and a review of records. On March 10, 2025, Community Care Licensing received a complaint alleging that facility staff failed to properly supervise residents and facility has insufficient staff. The LPA conducted an interview with the Reporting Party (RP) to attempt to obtain more information regarding the allegations. The RP indicted that they did not want to file a new complaint, rather this complaint was one that was previous filed with the Department. Please refer to complaint control number # 18-AS-20240602104312. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 18-AS-20250310140013
Apr 9, 2025Unsubstantiated
Allegation investigated: Resident sustained unexplained injuries while in care Staff did not seek medical attention for resident in a timely manner Staff did not prevent an altercation between residents
On 04/07/25, Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegations. LPA met with Executive Director Austin Irwin and explained the purpose of the visit and the elements of the allegations. The investigation consisted of interviews with staff members and residents, records reviews, and a medical record review. On 06/02/2024, Community Care Licensing received a complaint alleging that Resident 1 (R1) sustained unexplained injuries while in care, staff did not seek medical attention for the resident in a timely manner, and staff did not prevent an altercation between residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 18-AS-20240602104312
Apr 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 17, 2024Unfounded
Allegation investigated: Facility unlawfully evicted resident
Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA met with Business Office Director, Tasha Keller, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of observations, interviews with staff members and residents, and a review of records. On December 11, 2024, Community Care Licensing received a complaint alleging that Resident 1 (R1) was illegally evicted from the facility. It was alleged that the Administrator told R1 and their responsible party, that they could not return to the facility due to a change in R1’s condition. Information obtained from the interview with the Administrator indicated that the facility spoke to the Palomar Health Rehabilitation Institute, who informed the facility that R1 would need assistance with medication going forward. Unfoundedthe state’s words, verbatim · CDSS document, Dec 17, 2024 · control 18-AS-20241211131929
Nov 18, 2024Unfounded
Allegation investigated: Staff took away resident's call button
Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA met with Executive Director, Austin Irwin, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of observations, interviews with staff members and residents, and a review of records. On November 11, 2024, Community Care Licensing received a complaint alleging that Resident 1 (R1)’s call button was taken away. It was alleged that Staff Member took R1’s call light pendant. It was also alleged that there was a video of the resident having the call light taken. During the LPA’s investigation, there was no evidence available or provided to the LPA regarding Staff Member taking R1’s pendent. Unfoundedthe state’s words, verbatim · CDSS document, Nov 18, 2024 · control 18-AS-20241101151835
Nov 18, 2024Unfounded
Allegation investigated: Facility staff did not maintain kitchen dishwasher in good repair
Licensing Program Analyst, (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA met with Executive Director, Austin Irwin, where the LPA explained the purpose of the visit and the elements of the allegation. The investigation consisted of observations, interviews with staff members and residents, and a review of records. On October 25, 2024, Community Care Licensing received a complaint alleging that the facility did not maintain a kitchen dishwasher in good repair. It was alleged that the dishwasher was inoperable therefore, staff were delivering meals to residents in Styrofoam containers for resident’s meals. Information obtained from Administrator Irwin denied that the dishwasher was inoperable at any time. Unfoundedthe state’s words, verbatim · CDSS document, Nov 18, 2024 · control 18-AS-20241025131653
Sep 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 14, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
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Is Westmont Of Escondido licensed?
Yes — Westmont Of Escondido is a licensed residential care home for the elderly (RCFE) in Escondido (San Diego County): California license #374603399, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 200 residents. State records list 24 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 3, 2026, appears in the inspection record on this page.
Can Westmont Of Escondido care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Westmont Of Escondido with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES 200 NON-AMBULATORY ELDERLY RESIDENTS, AGE 60 AND ABOVE; TEN (10) OF WHOM MAY BE BEDRIDDEN. HOSPICE CARE WAIVER APPROVED FOR FIFTEEN (15) RESIDENTS. SECURED MEMORY CARE UNIT APPROVED.
How much does Westmont Of Escondido cost?
California's public licensing record does not include Westmont Of Escondido's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Westmont Of Escondido accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Westmont Of Escondido through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
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178 of 200 beds occupied (89%) when the state visited on May 5, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Westmont Of Escondido?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 28 state visits and 24 dated documents since 2021 for Westmont Of Escondido; 13 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 5, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 28 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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