Escondido Senior Living

Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to commence a complaint investigation for the allegation listed above. LPA met with Jessica Playa, Executive Director and explained the purpose of the visit and the elements of the allegation. The allegation was investigated, and the investigation consisted of observations, interviews and records review. On 03/19/25 Community Care Licensing received a complaint alleging that staff did not safeguard resident's personal belongings. It was alleged that on or around January 25, 2025 Resident #1 (R1)s dentures were lost as they could not be located in R1s room, or on their person. It was further alleged that the dentures were lost by a facility staff, and that the dentures would be replaced, and to provide the bill. Per an interview with Resident Care Coordinator Shawna Emery it is believed that the dentures may have accidentally been thrown inside the trash by one of the facility staff, as the denturesRead the full finding— CDSS inspection report, March 28, 2025 · control 18-AS-20250319111801

Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegations. LPA met with Sales Director, Carline Callaghan, where the LPA explained the purpose of the visit and the elements of the allegations. The investigation consisted of observations, interviews with staff members and residents, and a review of records. On January 23, 2024, Community Care Licensing received a complaint alleging that the facility staff left residents in soiled clothing and that the facility staff do not keep the facility free of odors. It was alleged that a resident was left in soiled diapers and that Resident (1) R1’s wheelchair was soaked in urine. Executive Director Shaun McGuirk indicated that R1 refused to have their diapers or bedding changed. It was also advised that R1 constantly refused showers and change of clothes. Information obtained from additional staff members corroborated the information that RRead the full finding— CDSS inspection report, February 13, 2025 · control 18-AS-20240123164701

On 2/6/2025, Licensing Program Analyst (LPA) Janette Romero arrived unannounced to the facility to deliver complaint investigation findings regarding the allegations listed above. LPA met with Executive Director (ED), Shaun McGuirk who was informed of the purpose of the visit. Regarding the allegation, “Residents incontinence care needs are not being met” it was alleged facility staff are double briefing Resident 1 (R1), Resident 2 (R2) and Resident 3 (R3) and it is not safe. R1 was interviewed and reported they experience bladder leakage and a medical professional recommended they add an incontinent pad to their brief to protect them against any leaks. R1 reported they have since requested for staff to place an incontinent pad inside their brief to protect them against leaks. R1 reported they have not experienced skin breakdown or any negative effects by adding a pad to their brief. R2 was interviewed and reported they receive incontinent care in a timely manner. R2 was unable to recaRead the full finding— CDSS inspection report, February 6, 2025 · control 18-AS-20231206091208

On 11/25/24 Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to deliver findings for the allegation noted above. LPA met with Cherryrose Gajo, Resident Services Director,and Shaun McGuirk, Executive Director. where LPA explained the purpose of the visit and the elements of the allegations. The allegation was investigated and the investigation consisted of observations, interviews and records review. On 4/6/23 Community Care Licensing received a complaint alleging an illegal eviction of Resident #1 (R1). It was alleged that a text message was sent on 04/02/23 stating that R1 needed to be moved out by the end of the week due to R1 no longer being safe or appropriate for assisted living. LPA conducted a records review of narrative charting which revealed that R1 began to exhibit a change of condition on or around 03/19/23. Further review revealed that on 03/21/23 R1s responsible party was contacted and informed that R1 “should be in a secure environmRead the full finding— CDSS inspection report, November 25, 2024 · control 18-AS-20230406105616

Licensing Program Analyst (LPA) Liliana Silveira conducted an unannounced complaint investigation visit. LPA Silveira introduced themselves, met with Resident Services Director Cherryrose Gajo and disclosed the purpose of the visit. The purpose of the visit was to deliver complaint findings for the above-mentioned allegation. The Department’s investigation consisted of interviews with staff and outside sources, as well as a facility records review. On 06/14/21 it was alleged that Resident #1 (R1) eloped from the facility due to lack of supervision. A review of R1’s Physician’s Report dated 05/14/21 revealed that R1 was diagnosed with a major neurocognitive impairment and was not able to leave the facility unassisted. An interview with the Executive Director (ED) on 06/21/21 revealed that R1 had left the facility without staff knowledge. The ED personally searched for R1, found them at a store nearby and brought them back to the facility. (CONTINUED ON LIC 809-C) SubstantiatedRead the full finding— CDSS inspection report, August 28, 2024 · control 08-AS-20210614164509

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to initiate an investigation into the allegation listed above. LPA met with Executive Director (ED) Amy Banaga and explained the purpose of the visit. During today's visit, LPA interviewed five (5) staff, two (2), and reviewed and obtained copies of pertinent documents. Regarding the allegation "Staff did not keep the facility free from bed bugs", it was alleged that the facility has an ongoing issue with bed bugs. Interview with ED Banaga and Maintenance Director Roy Hayes along with records reviewed revealed the facility has been battling bed bugs for the past few years and the treatment for it is ongoing. The facility has entered a new contract with extermination company Western for K9 bed bug inspection, chemical treatment and as well as heat treatments. Interview with Daniel Slaughter, Pacifica Senior Living Regional Director of Operations revealed Western Extermination will continue with maintenaRead the full finding— CDSS inspection report, August 16, 2023 · control 18-AS-20230815151027

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility in initiate an investigation into the allegation listed above. LPA met with Resident Care Coordinator Shawna Emery and Marketing Director Carline Callaghan. Executive Director Amy Banaga was off duty at the time of the visit. During today's visit, LPA toured room #129, interviewed Resident #1 (R1), four (4) staff and reviewed pertinent documents related to R1. Upon tour of R1's room, #129, the room was observed to have an overwhelming odor of dog urine. Dog feces was observed scattered on the carpet of the room as well. Partially consumed drinks and plates of food were observed on the bed where R1 was laying as well as on the floor and desk next to the bed. A half eaten hamburger was on the floor at the foot of the bed. LPA also observed R1's dog eating from a bowl on the bed as well. The patio sliding door was observed open approximately 6 to 8 inches allowing flies to enter the room. The patio was coRead the full finding— CDSS inspection report, July 12, 2023 · control 18-AS-20230703125256

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegations listed above. LPA met with Business Office Manager Jessica Playa and explained the purpose of the visit. Executive Director Amy Banaga was not available. Regarding the allegation "Staff does not ensure bed bug issue is being properly addressed", it was alleged that the facility is infested with bed bugs. Interview with ED Banaga and records reviewed revealed the facility has an ongoing fight with bed bugs over the past few years. The facility maintains a contract with Orkin extermination company for a K9 bed bug inspection which is done quarterly. The facility has purchased it's own bed bug heat treatment machine which is then utilized to apply treatments to those areas identified by the bed bug K9. Community Care Licensing has been aware of this issue. Although the facility has experienced bed bug issues, they are taking appropriate steps to help mitigRead the full finding— CDSS inspection report, March 22, 2023 · control 18-AS-20230309111059