D'vine Home is a residential care home for the elderly (RCFE) in Hesperia, San Bernardino County, California — state license #366412235, with a licensed capacity of 10, listed as closed, licensee initiated in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 6 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated September 29, 2025 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Licensee Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 9 times and filed 6 documents. The most recent is a facility evaluation report, dated September 29, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated January 10, 2025 to September 10, 2025. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Sep 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 10, 2025Unsubstantiated
Allegation investigated: Staff retaliated against a resident for reporting concerns Staff are involuntarily transferring a resident to another facility Facility does not maintain sample menu for resident review Staff did not provide assistance to resident after fall
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met with Caregiver, Floredeliza Salvatierra and discussed the purpose for the visit. Regarding the allegation, staff retaliated against a resident for reporting concerns, staff interviewed deny retaliating against a resident for reporting concerns. Four (4) residents interviewed deny that staff retaliated against them for reporting concerns. Regarding the allegation, staff are involuntarily transferring a resident to another facility, staff interviewed deny that they are involuntarily transferring a resident to another facility. Four (4) residents interviewed deny that they are in the process of eviction or that staff are involuntarily transferring them to another facility. Regarding the allegation, Facility does not maintain sample menu for resident review, LPA observed a weekly menu was posted on the kitchen refrigerator. (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2025 · control 56-AS-20250904132613
Sep 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 10, 2025Unsubstantiated
Allegation investigated: Staff did not provide adequate medication assistance to residents in care Staff refuse to call an ambulance for residents in care Staff threatened residents in care Staff did not ensure sufficient food items were available at the facility for residents in care Staff did not prevent residents from engaging in inappropriate interactions Staff yelled at residents in care Staff did not assist residents that sustained falls Staff are not following reporting requirements Staff left residents unattended
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility conduct a complaint investigation on the above allegations. LPA met with Caregiver, Floredeliza Salvatierra, who was informed of today’s visit. Regarding the allegation, staff did not provide adequate medication assistance to residents in care, three (3) staff interviewed deny not providing adequate medication assistance to residents in care. Five (5) resident interviews reveal they are provided with adequate medication assistance. Regarding the allegation, staff refuse to call an ambulance for residents in care, three (3) staff interviewed deny refusing to call an ambulance for residents in care. Five (5) resident interviews reveal staff have not refuse to call an ambulance for them. Regarding the allegation, staff threatened residents in care, three (3) staff interviewed deny threatening a resident in care. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 10, 2025 · control 56-AS-20241121094816
Jan 10, 2025Unsubstantiated
Allegation investigated: Staff consume liquor while on shift Staff lock facility doors to prevent residents from leaving Staff insert suppositories to residents in care Staff did not complete required trainings Staff facility records are falsified Staff did not maintain resident records Residents are not provided proper food service Staff did not ensure resident’s diapering needs were met Staff did not inform resident’s physician of resident’s change of condition
Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility conduct a complaint investigation on the above allegations. LPA met with Caregiver, Floredeliza Salvatierra, who was informed of today’s visit. Regarding the allegation, staff consume liquor while on shift, three (3) staff interviewed deny consuming liquor while on shift. Five (5) resident interviews reveal they have not witnessed staff consume liquor while on shift. Regarding the allegation, staff lock the facility doors to prevent residents from leaving, three (3) staff interviewed deny locking the facility doors to prevent residents from leaving. Five (5) resident interviews reveal they have not witnessed staff lock facility doors to prevent them from leaving. Regarding the allegation, staff insert suppositories to residents in care, three (3) staff interviewed deny inserting suppositories to residents in care. Five (5) resident interviews reveal they are not inserted with suppositories. Unsthe state’s words, verbatim · CDSS document, Jan 10, 2025 · control 56-AS-20241121094816
Aug 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is D'vine Home licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists D'vine Home in Hesperia (San Bernardino County), California license #366412235, as “Closed, Licensee Initiated”, formerly licensed for 10 residents. State records list 6 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated September 29, 2025, appears in the inspection record on this page.
Can D'vine Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists D'vine Home with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record10 NON-AMBULATORY, OF WHICH 3 MAY BE BEDRIDDEN, HOSPICE WAIVER FOR 6.
How much does D'vine Home cost?
California's public licensing record does not include D'vine Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does D'vine Home accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at D'vine Home through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in San Bernardino County →Assisted living on Medi-Cal in California →See the DHCS list →
9 of 10 beds occupied (90%) when the state visited on September 10, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for D'vine Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 6 dated documents since 2022 for D'vine Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 10, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(760) 981-4595Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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