Caregivers Ii is a residential care home for the elderly (RCFE) in Bloomington, San Bernardino County, California — state license #366412117, with a licensed capacity of 6, listed as closed, licensee initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 5, 2026 — published below in full, verbatim and unscored.
The state record lists this licence as “Closed, Licensee Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 8 times and filed 8 documents. The most recent — a complaint investigation report on May 5, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated August 18, 2023 to May 5, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 5, 2026Substantiated
Allegation investigated: Due to neglect, resident developed pressure injuries
Licensing Program Analyst (LPA) Becky Mann met with Jaewon Hong, Administrator at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) Regional Office on 05/05/2026 to discuss the complaint investigation. The investigation consisted of LPA observations, pertinent record reviews and interviews with staff. The allegation that due to neglect, resident developed pressure injuries. Based on LPA record reviews, Resident #1 (R1) adult briefs were changed every few hours or as needed. LPA was unable to interview R1, they passed away on 07/29/2024. LPA interviewed staff. Staff #1 (S1) stated that R1 had frequent bowel movements and was changed 8 to 9 times daily. Staff #2 (S2) confirmed that R1 did not have any sores upon arrival at the facility on 07/03/2024. S2 became aware of the first sore on July 13th or July 14th. S2 assisted with changing R1 linen, cleaned the wound and administered medication as prescribed. Hospice began about 07/16/2024 and Stage 1 wound was noted. Substhe state’s words, verbatim · CDSS document, May 5, 2026 · control 56-AS-20240719145550
May 5, 2026Unsubstantiated
Allegation investigated: Questionable death Facility staff did not assist resident with incontinence care as needed Facility staff did not follow hospice care plan Facility staff handled resident in a rough manner Facility staff stole resident's personal items Facility staff did not ensure resident had enough to eat
Licensing Program Analyst (LPA) Becky Mann met with Jaewon Hong, Administrator at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) Regional Office on 05/05/2026 to discuss the complaint investigation findings. On 08/07/2024, the Department received a complaint with multiple allegations including allegations of Questionable Death. The Department investigation consisted of review of facility and medical records, observations, and interviews with pertinent individuals. Resident #1 (R1) cause of death was Methicillin-Resistant Staphylococcus Aureus (MRSA) Bacteremia. A Kaiser Infectious Disease Specialist who treated R1 said that it cannot be conclusively determined that the bacteria entered R1’s bloodstream through wounds. There are other ways the bacterium could have entered R1 system. In addition, R1’s immune system was severely compromised. This impacted R1 ability to fight off any infections. R1 developed sepsis and died in the hospital on 07/29/2024. Unsubstantiatthe state’s words, verbatim · CDSS document, May 5, 2026 · control 56-AS-20240807122804
Apr 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 23, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 18, 2023Substantiated
Allegation investigated: Neglect resulted in resident developing stage 4 pressure injury.
Licensing Program Analyst (LPA) Bernadette Allen met with Jaewon Kim Administrator at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) Regional Office on 08/18/2023 to deliver the findings for the allegation above. The Department conducted an investigation into allegation of neglect of R1. The Investigation consisted of records review and interviews with relevant parties. R1 was admitted to the facility on August 30, 2019. Upon admission R1 was identified as non-ambulatory, with no history of pressure injuries. According to facility records, R1 needed assistance with activities of daily living (ADLs), including toileting needs. On July 13, 2020, Staff 1 (S1) found R1 on the bedroom floor after hearing a loud noise. It was indicated that R1 had sustained an unwitnessed fall. According to S1, R1 did not have visible injuries nor did R1 complain of pain. R1 was placed back in the bed and S1 notified R1’s responsible party of the incident. Substantiatedthe state’s words, verbatim · CDSS document, Aug 18, 2023 · control 18-AS-20200821151905
Year-by-year trend
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Is Caregivers Ii licensed?
No — not currently. The CDSS state record checked August 2, 2026 lists Caregivers Ii in Bloomington (San Bernardino County), California license #366412117, as “Closed, Licensee Initiated”, formerly licensed for 6 residents. State records list 8 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 5, 2026, was marked “Substantiated” by the state.
Can Caregivers Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Caregivers Ii with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY. APPROVED FOR TWO (2) HOSPICE. DEMENTIA PLAN ON FILE.
How much does Caregivers Ii cost?
California's public licensing record does not include Caregivers Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Caregivers Ii accept Medi-Cal or the Assisted Living Waiver?
Caregivers Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
0 of 0 beds occupied (0%) when the state visited on May 5, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Caregivers Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2022 for Caregivers Ii; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 5, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(909) 877-0850Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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