Desert Rose Elder Care

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met with Shari McGill-Cunagin, Administrator and discussed the purpose of the visit. Regarding allegation #1, unfingerprinted adults are providing care and supervision to residents, staff files reviewed and all staff present at the facility had criminal record clearances. Regarding allegation #2, staff do not have the required training, staff files reviewed had the appropriate job training. Staff interviewed stated that the facility has provided on-the-job training. Based on LPA observations, interviews, and record review, the above allegations are Unsubstantiated; Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted where this report was discussed, and a copy was provided to the administrator at the conclusion of the visit. UnsubstantiatedRead the full finding— CDSS inspection report, December 21, 2023 · control 56-AS-20231020093548

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA Malcore met with Administrator, Sharon Mcgill-Cunagin, and discussed the purpose of the visit. Regarding the allegation, Facility administered wrong medication to resident in care, staff #1(S1) took another resident's medication and gave it to resident #1 (R1) in error. Based on document review and interviews with relevant parties, the above allegation is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. A plan of correction was discussed with Administrator, Mcgill-Cunagin. An exit interview was conducted at the conclusion of the visit and a copies of reports(LIC9099/LIC9099-D) with appeal rights was provided to the Administrator at the conclusion of the visit. SubstantiatedRead the full finding— CDSS inspection report, October 30, 2023 · control 56-AS-20231025084736

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced complaint visit to the facility. LPA met with Sharon Mcgill-Cunagin, Administrator and discussed the purpose of the visit. The investigation consisted of LPA observations, obtaining pertinent documents, and interviews with relevant parties. Regarding allegation, staff handle residents in a rough manner, Administrator and staff interviewed deny handling residents in a rough manner. Residents interviewed deny staff treating them in a rough manner. Regarding allegation, staff do not treat residents with dignity, Administrator and staff interviewed deny not treating residents with dignity. Residents interviewed deny that staff do not treat them with dignity. UnsubstantiatedRead the full finding— CDSS inspection report, September 5, 2023 · control 56-AS-20230901085501

Licensing Program Analyst (LPA) Magda Malcore conducted an unannounced visit to the facility to initiate a complaint investigation. LPA met with Shari McGill-Cunagin and discussed the purpose of the visit. The investigation consisted of resident and staff interviews, obtaining relevant documents, and a tour of the facility. Regarding allegation #1, staff do not have criminal record clearances, All staff files reviewed and all staff present at the facility during the visit had the required fingerprint clearance and are associated to the facility. Regarding allegation #2, staff do not have the required training to meet resident’s needs, LPA reviewed four (4) staff files. All staff files reviewed have the appropriate training in the job assigned to them. All four (4) staff interviewed stated that the facility has provided on-the-job training. All three (3) residents interviewed stated that staff are knowledgeable at their job. UnsubstantiatedRead the full finding— CDSS inspection report, June 16, 2023 · control 56-AS-20230614141726