Atria Del Rey is a residential care home for the elderly (RCFE) in Rancho Cucamonga, San Bernardino County, California — state license #366400985, licensed for 145 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 3, 2026 — published below in full, verbatim and unscored.

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Atria Del Rey

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Residential care home for the elderly (RCFE) · Large community, 145 residents · Rancho Cucamonga, CA · San Bernardino County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #366400985, held since 1996 · read from the California state record on August 2, 2026 ·See on State Site →
8825 Baseline Rd · Rancho Cucamonga, San Bernardino County
Phone
(909) 989-4346
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careApproved for 12 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AMBULATORY (78) AND NON-AMBULATORY (67), HOSPICE WAIVER FOR 12 AND APPROVED FOR DELAYED EGRESSState service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 17 times and filed 15 documents. The most recent is a complaint investigation report, dated July 3, 2026.

Most recent state visit
July 3, 2026
Occupancy at the November 26, 2025 visit
83 of 145 beds

The state's published file for this home includes 8 documents with transcribed findings, dated July 1, 2021 to November 26, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (6). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 15 documentsFull record on the state’s site →
20261 state visit · 1 document
Jul 3, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20254 state visits · 4 documents
Nov 26, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff not maintaining a comfortable room temperature for resident. Staff does not assist resident with feeding. Staff locks facility exit door.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA met with Executive Director Alondra Fuentes and explained the elements of the complaint. Allegation #1 - LPA Prieto and Executive Director Fuentes toured the facility and found the temperature to comfortable. LPA interviewed resident #1 (R1), R2, R3, R4 R5, R6 and R7, all stating that temperatures at the facility and in their rooms are comfortable. Allegation #2 - LPA interviewed R1, R2, R3, R4 R5, R6 and R7, all stating that the food at the facility is of good quantity and quality. None of these residents stated they need assisting with feeding. *** continued on LIC9099C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 26, 2025 · control 56-AS-20230815121518
Oct 29, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained multiple falls resulting in injury due to lack of supervision. Facility staff does not ensure facility is kept in clean and sanitary at all times

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director Alondra Fuentes and explained the elements of the complaint. Allegation #1 - LPA Prieto interviewed Executive Director Fuentes (S1) who produced Resident Functional Needs Assessment for resident #1 (R1) in question, and reveals the R1 requires a walker for assistance and can leave the facility unassisted, per Physician's order. Assessment reveals that R1 is not a fall risk. R1 requires minimal assistance with bathing, vision and continence care. R1 does not require assistance with transfers and escorting. Assessment reveal that R1 does not requires status checks. Recent fall for R1, dated 10/02/2025, was documented on resident notes and an incident report was sent to Licensing as required by Title 22 regulations. Fall did not appear to have occurred due to lack of care and supervision. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 29, 2025 · control 56-AS-20251028103601
Oct 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident issued wrong medication. Residents blood pressure is not being taken daily per doctors order.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to concluded a complaint investigation regarding allegations made in the complaint. LPA Prieto met with Executive Director Fuentes and explained the elements of the complaint. Allegation #1 - Facility documented an incident relating to resident #1 (R1) and medication that was in the R1's apartment while med tech was dispensing routine medications. Documentation reveals the all medication was dispensed as prescribed. LPA obtained R1's Medication Administration Record (MAR) log, resident notes and incident report sent to Licensing concurring that the medication that was not prescribed to R1 was not consumed. Allegation #2 - Resident notes reveal that blood pressure (BP) checks were conducted staff at the facility at least once a day. Calls made to R1's medical professsional concluded that the BP could be reduce to Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2025 · control 56-AS-20220506160555
20243 state visits · 3 documents
Oct 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 15, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not adhering to the resident's doctor's order. Staff are not meeting the needs of the resident.

Licensing Program Analyst (LPA), Kathleen Banrasavong made an unannounced visit to the facility to deliver findings on a complaint investigation regarding the allegation listed above. LPA met with Resident Service Director, Nicole Stinson and explained the purpose of the visit and the elements of the allegation. LPA Banrasavong conducted the investigation which consisted of observations, interviews with staff members and residents, and record review. On 12/15/2020, Community Care Licensing (CCL) received a complaint that alleged staff are not adhering to the resident's doctor's order and staff are not meeting the needs of the resident. In regards to the allegations that the staff are not adhering to the resident’s doctor’s orders, it was alleged that R1 was given an order for Intravenous to be given to R1 due to dehydration and diarrhea. During the course of the investigation, LPA reviewed interviews from 2020 with Resident 1 (R1). Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 18-AS-20201215113529
Beside homes the same size
Type A citations0typical 1
Type B citations3typical 1
Substantiated complaints4typical 2
Total complaints8typical 7
State visits on file17typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1996.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020254402024330202322020224422021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — San Bernardino County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (909) 989-4346

Is Atria Del Rey licensed?

Yes — Atria Del Rey is a licensed residential care home for the elderly (RCFE) in Rancho Cucamonga (San Bernardino County): California license #366400985, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 145 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 3, 2026, appears in the inspection record on this page.

Can Atria Del Rey care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Atria Del Rey with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAMBULATORY (78) AND NON-AMBULATORY (67), HOSPICE WAIVER FOR 12 AND APPROVED FOR DELAYED EGRESS

How much does Atria Del Rey cost?

California's public licensing record does not include Atria Del Rey's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Atria Del Rey accept Medi-Cal or the Assisted Living Waiver?

Atria Del Rey is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

83 of 145 beds occupied (57%) when the state visited on November 26, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Atria Del Rey?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 15 dated documents since 2021 for Atria Del Rey; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 26, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff not maintaining a comfortable room temperature for resident. Staff does not assist resident with feeding. Staff locks facility exit door.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA met with Executive Director Alondra Fuentes and explained the elements of the complaint. Allegation #1 - LPA Prieto and Executive Director Fuentes toured the facility and found the temperature to comfortable. LPA interviewed resident #1 (R1), R2, R3, R4 R5, R6 and R7, all stating that temperatures at the facility and in their rooms are comfortable. Allegation #2 - LPA interviewed R1, R2, R3, R4 R5, R6 and R7, all stating that the food at the facility is of good quantity and quality. None of these residents stated they need assisting with feeding. *** continued on LIC9099C*** UnsubstantiatedCDSS inspection report, November 26, 2025 · control 56-AS-20230815121518
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained multiple falls resulting in injury due to lack of supervision. Facility staff does not ensure facility is kept in clean and sanitary at all times
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director Alondra Fuentes and explained the elements of the complaint. Allegation #1 - LPA Prieto interviewed Executive Director Fuentes (S1) who produced Resident Functional Needs Assessment for resident #1 (R1) in question, and reveals the R1 requires a walker for assistance and can leave the facility unassisted, per Physician's order. Assessment reveals that R1 is not a fall risk. R1 requires minimal assistance with bathing, vision and continence care. R1 does not require assistance with transfers and escorting. Assessment reveal that R1 does not requires status checks. Recent fall for R1, dated 10/02/2025, was documented on resident notes and an incident report was sent to Licensing as required by Title 22 regulations. Fall did not appear to have occurred due to lack of care and supervision. UnsubstantiatedCDSS inspection report, October 29, 2025 · control 56-AS-20251028103601
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident issued wrong medication. Residents blood pressure is not being taken daily per doctors order.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to concluded a complaint investigation regarding allegations made in the complaint. LPA Prieto met with Executive Director Fuentes and explained the elements of the complaint. Allegation #1 - Facility documented an incident relating to resident #1 (R1) and medication that was in the R1's apartment while med tech was dispensing routine medications. Documentation reveals the all medication was dispensed as prescribed. LPA obtained R1's Medication Administration Record (MAR) log, resident notes and incident report sent to Licensing concurring that the medication that was not prescribed to R1 was not consumed. Allegation #2 - Resident notes reveal that blood pressure (BP) checks were conducted staff at the facility at least once a day. Calls made to R1's medical professsional concluded that the BP could be reduce to UnsubstantiatedCDSS inspection report, August 28, 2025 · control 56-AS-20220506160555

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not adhering to the resident's doctor's order. Staff are not meeting the needs of the resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Kathleen Banrasavong made an unannounced visit to the facility to deliver findings on a complaint investigation regarding the allegation listed above. LPA met with Resident Service Director, Nicole Stinson and explained the purpose of the visit and the elements of the allegation. LPA Banrasavong conducted the investigation which consisted of observations, interviews with staff members and residents, and record review. On 12/15/2020, Community Care Licensing (CCL) received a complaint that alleged staff are not adhering to the resident's doctor's order and staff are not meeting the needs of the resident. In regards to the allegations that the staff are not adhering to the resident’s doctor’s orders, it was alleged that R1 was given an order for Intravenous to be given to R1 due to dehydration and diarrhea. During the course of the investigation, LPA reviewed interviews from 2020 with Resident 1 (R1). UnsubstantiatedCDSS inspection report, February 7, 2024 · control 18-AS-20201215113529

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedThe facility has rodent infestation. The facility is not maintained in a clean and sanitary manner. The facility is not providing assistance in meeting necessary medical needs of the resident. The facility is failing to dispense medications as ordered.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrives the facility to conduct a complaint investigation regarding allegations that the facility has rodent infestation, the facility is not maintained in a clean and sanitary manner, the facility is not providing assistance in meeting necessary medical needs of the resident and that the facility is failing to dispense medications as ordered. LPA met with Executive Director Suby Kumar. LPA tour room of resident #1 (R1) where mouse droppings were observed. Incident was isolated to R1 room. Facility has an exterminator company that arrives monthly and bi-weekly to treat the facility as well as special instructions pertaining to rodent exclusions. R1's belongings were washed, room clean and treated with carpets professional cleaned. R1 was moved to another room were she will continue her residence. LPA toured the facility to find it clean, free from odors and free from clutter. Staff observed R1, in need of medical attention and addressed thiCDSS inspection report, September 14, 2022 · control 56-AS-20220912103105
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff gave medication to a resident that was not prescribed for the resident Staff did not obtain timely medication refill for a resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPA) Rohit Lama conducted an unannounced visit to initiate a complaint investigation and deliver the findings for the allegations listed above. LPA met with Nicole Stinson, Resident Services Director. The first allegation indicates that staff was giving medication that was not prescribed to Resdent #1 (R1). The second allegation states that staff did not obtain a medication refill for R1 in a timely mannar. Interviews with Staff #1 (S1) confirmed that there was a mix-up with the the medication. S1 stated that the medication in question was suppsoed to run out (based on pill count) on 03/26/2022. It is unknown where additional pills of the same medication came from, however, it was noted on 04/07/2022 that the medication had run out. S1 further states that a refill was promptly ordered and the medications arrived in time to give R1's medications as prescribed on 04/08/2022 ***** CONTINUED ON LIC 9099-C ***** SubstantiatedCDSS inspection report, April 15, 2022 · control 56-AS-20220408152008
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident fell while in care Rsident sustained injuries while in care
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 3/14/22 Licensing Program Analyst (LPA) Shaunte Henry conducted an unuannounced visit for the purpose of delivering the findings to the above allegations. LPA Henry met with Erick Romero, Director of Culinary Sevices. The investigation, which consisted of observation, file review and interviews revealed the following: During an interview family, it was reported that Resident 1 (R1) fell in September of 2021 and 11/24/21. R1 was not able to confirm the date of the September fall. During an interview with R1, during the September fall, they were able to get up off of the floor without assistance. R1 did not report the fall to the facility. R1 told a family member that they had fallen. R1's family called the facility on 9/30/21 and told the facility that R1 had a fall some time in September, but they did not have an exact date. ***Continued on 9099C*** SubstantiatedCDSS inspection report, March 14, 2022 · control 18-AS-20211201102705

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
3
typical for this size: 1
Substantiated complaints
4
typical for this size: 2
Total complaints
8
typical for this size: 7
State visits on file
17
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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