Atria Del Rey is a residential care home for the elderly (RCFE) in Rancho Cucamonga, San Bernardino County, California — state license #366400985, licensed for 145 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 3, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 17 times and filed 15 documents. The most recent is a complaint investigation report, dated July 3, 2026.
The state's published file for this home includes 8 documents with transcribed findings, dated July 1, 2021 to November 26, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (6). 8 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 3, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 26, 2025Unsubstantiated
Allegation investigated: Staff not maintaining a comfortable room temperature for resident. Staff does not assist resident with feeding. Staff locks facility exit door.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA met with Executive Director Alondra Fuentes and explained the elements of the complaint. Allegation #1 - LPA Prieto and Executive Director Fuentes toured the facility and found the temperature to comfortable. LPA interviewed resident #1 (R1), R2, R3, R4 R5, R6 and R7, all stating that temperatures at the facility and in their rooms are comfortable. Allegation #2 - LPA interviewed R1, R2, R3, R4 R5, R6 and R7, all stating that the food at the facility is of good quantity and quality. None of these residents stated they need assisting with feeding. *** continued on LIC9099C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 26, 2025 · control 56-AS-20230815121518
Oct 29, 2025Unsubstantiated
Allegation investigated: Resident sustained multiple falls resulting in injury due to lack of supervision. Facility staff does not ensure facility is kept in clean and sanitary at all times
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director Alondra Fuentes and explained the elements of the complaint. Allegation #1 - LPA Prieto interviewed Executive Director Fuentes (S1) who produced Resident Functional Needs Assessment for resident #1 (R1) in question, and reveals the R1 requires a walker for assistance and can leave the facility unassisted, per Physician's order. Assessment reveals that R1 is not a fall risk. R1 requires minimal assistance with bathing, vision and continence care. R1 does not require assistance with transfers and escorting. Assessment reveal that R1 does not requires status checks. Recent fall for R1, dated 10/02/2025, was documented on resident notes and an incident report was sent to Licensing as required by Title 22 regulations. Fall did not appear to have occurred due to lack of care and supervision. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 29, 2025 · control 56-AS-20251028103601
Oct 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 28, 2025Unsubstantiated
Allegation investigated: Resident issued wrong medication. Residents blood pressure is not being taken daily per doctors order.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to concluded a complaint investigation regarding allegations made in the complaint. LPA Prieto met with Executive Director Fuentes and explained the elements of the complaint. Allegation #1 - Facility documented an incident relating to resident #1 (R1) and medication that was in the R1's apartment while med tech was dispensing routine medications. Documentation reveals the all medication was dispensed as prescribed. LPA obtained R1's Medication Administration Record (MAR) log, resident notes and incident report sent to Licensing concurring that the medication that was not prescribed to R1 was not consumed. Allegation #2 - Resident notes reveal that blood pressure (BP) checks were conducted staff at the facility at least once a day. Calls made to R1's medical professsional concluded that the BP could be reduce to Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2025 · control 56-AS-20220506160555
Oct 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 7, 2024Unsubstantiated
Allegation investigated: Staff are not adhering to the resident's doctor's order. Staff are not meeting the needs of the resident.
Licensing Program Analyst (LPA), Kathleen Banrasavong made an unannounced visit to the facility to deliver findings on a complaint investigation regarding the allegation listed above. LPA met with Resident Service Director, Nicole Stinson and explained the purpose of the visit and the elements of the allegation. LPA Banrasavong conducted the investigation which consisted of observations, interviews with staff members and residents, and record review. On 12/15/2020, Community Care Licensing (CCL) received a complaint that alleged staff are not adhering to the resident's doctor's order and staff are not meeting the needs of the resident. In regards to the allegations that the staff are not adhering to the resident’s doctor’s orders, it was alleged that R1 was given an order for Intravenous to be given to R1 due to dehydration and diarrhea. During the course of the investigation, LPA reviewed interviews from 2020 with Resident 1 (R1). Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 7, 2024 · control 18-AS-20201215113529
Year-by-year trend
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Is Atria Del Rey licensed?
Yes — Atria Del Rey is a licensed residential care home for the elderly (RCFE) in Rancho Cucamonga (San Bernardino County): California license #366400985, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 145 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 3, 2026, appears in the inspection record on this page.
Can Atria Del Rey care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Atria Del Rey with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAMBULATORY (78) AND NON-AMBULATORY (67), HOSPICE WAIVER FOR 12 AND APPROVED FOR DELAYED EGRESS
How much does Atria Del Rey cost?
California's public licensing record does not include Atria Del Rey's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Atria Del Rey accept Medi-Cal or the Assisted Living Waiver?
Atria Del Rey is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
83 of 145 beds occupied (57%) when the state visited on November 26, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Atria Del Rey?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 17 state visits and 15 dated documents since 2021 for Atria Del Rey; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 26, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(909) 989-4346Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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