Oakmont Of Chino Hills

Licensing Program Analyst (LPA) Paola Guerrero arrived at the facility to deliver investigative findings. LPA met with Facility Administrator Janeth Medrano and explained the purpose of the visit regarding the allegations stated above. First allegation: Staff are not providing adequate food service to residents resulting in sickness. Regarding the allegation stated above, LPA conducted interviews with Residents #1-5, regarding the alleged allegation and Residents #1-5 informed LPA that they have not been served food that is raw, cold, or not cooked thoroughly. Residents #1-5 also denied getting sick or food poisoning due to the food. LPA conducted interviews with Staff #1-5 regarding the alleged allegation and Staff #1-5 informed LPA that it was reported that residents did fall sick however, it was not due to food poising but rather the stomach flu which was reported to Community Care Licensing and Department of Public Health. Staff #1 informed LPA that last symptoms were reported on 4Read the full finding— CDSS inspection report, May 7, 2026 · control 56-AS-20260501101218

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Facility Director Janeth Medrano and explained the purpose of the visit. The investigation consisted of interviews and record review. First allegation, Licensee did not refund preadmission fees. LPA conducted an interview with Facility Director Janeth Medrano who explained that a refund check to Resident #1 was given on 2/7/2024. LPA Guerrero obtained a copy of Resident #1 Service Agreement document and observed the description and breakdown of the fees that were owed to the facility along with the total amount that will refunded back to Resident #1. Based on documentation LPA observed that Resident #1 personally picked-up a refund check at Oakmont of Chino Hills on 2/7/2024. Based on the evidence obtained during the course of the investigation, LPA has determined that the above allegation is Unsubstantiated. UnsubstantiatedRead the full finding— CDSS inspection report, June 14, 2024 · control 56-AS-20240209102015

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Facility Administrator Janeth Medrano and explained the purpose of the visit. The investigation consisted of interviews and a review of records. First allegation, Staff pushed resident resulting in injury. LPA conducted interviews with Resident #1, Resident #2, Resident #3, and Resident #4, all stated that they are not treated in an inappropriate manner or pushed by staff. Residents #1-4 stated that they have not witnessed staff push residents or treat residents in an inappropriate manner. LPA conducted interviews with Staff #1, Staff #2, Staff #3 and Staff #4, all staff denied pushing residents and deny treating residents in an inappropriate manner. Second allegation, Staff handled residents in a rough manner. LPA conducted interviews with Resident #1, Resident #2, Resident #3, and Resident #4, all stated that they are not being handled in a roRead the full finding— CDSS inspection report, September 15, 2023 · control 56-AS-20230717101455

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Facility Administrator Janeth Medrano and explained the purpose of the visit. The investigation consisted of interviews and a review of records. First allegation, Staff disclosed resident's confidential information to another resident. During interviews with Resident #2, Resident #3, and Resident #4, residents stated that they feel comfortable going to staff and know that confidential information will not be disclosed to other residents. During interviews with staff, staff denied disclosing Resident #5 confidential information to Resident #1. Staff #1 stated that because of the nature of the situation in which Resident #1 sexually harassed Resident #5 Via Phone; staff intervened and addressed the concern to Resident #1 and suggested to Resident #1 to no longer contact Resident #5 via cellphone. Second allegation, Staff did not adequately superviRead the full finding— CDSS inspection report, September 15, 2023 · control 56-AS-20230716160901

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to the facility to investigate and issue findings for the allegations listed above. LPA stated the purpose of the visit and was granted entry and met with Administrator Janeth Medrano. The visit today consisted of interviews with residents and staff, and document review. For allegation, Residents developed pressure injuries while in care: During document review, LPA discovered that the facility has four (4) residents that have pressure injuries. The four (4) residents are being provided wound care by either home health or hospice. During interviews staff, the staff informed LPA that four (4) residents receive wound care from either home health or hospice. The staff stated that the facility does not treat the pressure injuries. The staff follows instructions from home health and or hospice and will contact the outside providers if there is notice in the resident’s care needs. UnsubstantiatedRead the full finding— CDSS inspection report, July 6, 2023 · control 56-AS-20230628121056