Aloha Residential Care is a residential care home for the elderly (RCFE) in Rancho Cucamonga, San Bernardino County, California — state license #361880863, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 20, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 6 documents. The most recent — a complaint investigation report on August 20, 2025 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated June 8, 2023 to August 20, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 20, 2025Substantiated
Allegation investigated: Neglect/lack of care and supervision resulting in resident to sustain multiple pressure injuries.
Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to the facility to deliver complaint investigation findings. After introducing and identifying self, LPA met with facility caregiver Yaritza Jarquen to discuss the findings. On December 10, 2021, the Department received a complaint with allegation of personal rights violation of neglect of R1. The Department investigation consisted of review of facility and medical records,observations, and interviews with pertinent individuals. Investigation revealed that on November 25, 2021, R1 was admitted to the hospital due to change of condition. Medical records indicate that upon admission, R1 had the following conditions including but not limited to: small blister to the left flank, small skin tear to the right scapular area, stage 3 decubitus ulcer over the buttocks, blister to the left lateral heel and right medial knee. Additional conditions present on admission include Stage 2 pressure injury to right heel, Stagethe state’s words, verbatim · CDSS document, Aug 20, 2025 · control 18-AS-20211210113613
Aug 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Aloha Residential Care licensed?
Yes — Aloha Residential Care is a licensed residential care home for the elderly (RCFE) in Rancho Cucamonga (San Bernardino County): California license #361880863, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated August 20, 2025, was marked “Substantiated” by the state.
Can Aloha Residential Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Aloha Residential Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. SIX (6) NON-AMBULATORY IN ANY ROOM. HOSPICE WAIVER FOR SIX (6).
How much does Aloha Residential Care cost?
California's public licensing record does not include Aloha Residential Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Aloha Residential Care accept Medi-Cal or the Assisted Living Waiver?
Aloha Residential Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on August 20, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Aloha Residential Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 6 dated documents since 2021 for Aloha Residential Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 20, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(951) 675-7763Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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